*Update I received a response from the "owner" that responded to my initial 1-star review and…read morecalled to seek a solution as advised and was told that responses to reviews are system generated and there was no real person behind what seemed to be a genuine message, extremely disappointing They are fraudsters! My husband was given a consultation to have his wisdom teeth removed got approved for surgery only to be told AFTER the appointment that it'd be $1k out of pocket for sedation with Medicaid instead of telling us that before the appointment. They knew the insurance he had before the consultation and robbed his insurance for office visits and exam costs knowing that they would not be doing surgery... Crooks

My young daughter was a patient almost two years ago. Recently, at a dentist appointment elsewhere,…read moreshe was referred back to her surgery site to take a look at an infection that had appeared right above her surgery site, whinch involves two teeth. When we talked on the phone to discuss what the referral was about, they claimed it couldn't be something that was caused by the surgery because it was too far out since the surgery had happened. I was told to go back to the dentist and they gave me no option to bring my daughter in for an exam. Now a month later, there is an abscess in one of the teeth that was worked on and it has to be extracted. Had this referral actually been honored and they were willing to care for their previous patient, this could have been prevented. I would not recommend this site purely because they are negligent.

Five Stars hands down…read more Growing up, I never liked going to the dentist. But who does? Me. Since coming to Lillus McAllisters office when I was 13, I have loved coming and getting my teeth cleaned and/or worked on here. The ladies in the office always make it a point to know their patients. It's nice to walk in and they tell you good morning by your name. Their office has a nice modern decor with each of the dental rooms being a really creative color coordinating style. I'd recommend them to everyone.

Went in for consultation and paid upfront for services we could afford at the time. Now new…read morecharges are being added and our account is now with collections because they did not not code correctly and insurance did not reimburse for services that were performed. 100% their fault, but they forced us to pay to continue the services that were already paid in full. Cannot ever get a hold of the office, phones always going to voicemail... or people are on vacation or have called in... doors are locked when signage on door reads that they should be open. Very disappointed with Aspen as a whole. Cannot even get help when you call corporate. DO NOT RECOMMEND ASPEN FOR ANY OF YOUR DENTAL NEEDS!

After we set an appointment, I realized my mama hadn't been to the dentist in over 10 years. That's…read morewhy we actually sent the appointment. She wanted dentures after getting all of her teeth pulled years ago behind a health concern. This was our first time going to this office. It was a wonderful experience. I loved how they treated my mama. I love how they seem like a small town office. Every visit we've done since then, they've not only known her but also known me. I love little details like that.

They ruined my smile and tryn to recharge me by sending me off to get my post redone from someone…read moreelse & telln me they wont gimme another crown til then when it was all done b4 in there office but 4 sum reason can't do it now when I already spent $3000 for them to put in 2 crowns that they swore would last me a decade n it hasn't even lasted me a full year! I honestly didn't see why I had to get the crowns in the 1st place because it was still all white no signs of a cavity or bad tooth n if I hadn't let them remove my teeth to put in these unreliable crowns id still have my perfect smile. Didn't realize this is how they make there money n have u having to keep comin back !!! Wish there was a ---- cuz that would be my rating !!!

If you can, request to NOT have Victoria as your hygienist, i would suggest you do. Definitely has…read morethe I'm better than you attitude and has no care for you as a patient and how you're feeling. I felt as though my issues I was having was a platform for her to make me feel like a complete idiot and to talk down to me. Will not be going to them ever again just because of her.

I love that they have late hours so I can go after I get off work. This story is really about Dr…read more Matt though. So I went here months ago with no insurance but I was about to start a new job. Dr. Matt told me to wait and come back when I had insurance. I had a broken tooth but it wasn't causing me any pain. I wanted to have it pulled. Fast forward to the other night, we were in impending snowmaggedon doom. His office told me that I could come in early be seen. I got there and was super anxious as always. *sidenote* The music was bumping in there. I dig it. I almost asked for the station lol. Anyway, the staff was very comforting to me. I almost walked out because of my fears but they were so cool. Then Dr. Matt said he said he could save my tooth. Sir, whaaaat?! I was determined to pull it but he convinced me to try it. So he worked with me to make sure that I was not in any pain while he worked. They were very patient. We ended up being there until after 8pm. They had given me instructions to raise my hand if it became uncomfortable. They kept comforting me. Finally, he was concerned that it might cause me pain so he gave me his cell phone number. Oh and he let his staff go home for the most part so they wouldn't get caught in the snow and then scheduled my appointment for me. Get you a dentist that can fix your tooth and work the scheduler.

I took my mother here to get dentures. Throughout the process Dr. Howard was nice/professional…read more After she received the dentures, we had returned to the office MULTIPLE times because they made her gag, food stuck to them and the felt too big for her mouth. He would file them down/check her bite and send us on our way each time. OVERALL whatever company they partner with for dentures is absolutely HORRIBLE. There is nothing she can do with them! This was a total waste of time!