Buying a car is already stressful and I went to many dealers that added to this stress. There were minor hiccups with this place but they honestly superseded my expectations. Brian was extremely helpful. He kept me updated with shipment information and paperwork. Everyone was very accommodating. They also sent a driver to pick me up (1 hour away from them) when my suv had arrived. They also gave me top price for my trade in. read more

I had a disappointing experience with Jerry Seiner Chevrolet. I was actively working with the dealership on two different vehicles, and unfortunately both ended up being sold. The biggest issue was that one of the vehicles was a deal I was already in the process of working out. I had agreed to a price and was moving forward, only to find out afterward that the vehicle had already been sold. I understand vehicles can sell quickly, but better communication would have made a big difference. If a customer is actively negotiating and has reached an agreement, there should be better coordination internally to avoid wasting the customer's time. The sales staff was friendly, but the process left me feeling frustrated and disappointed. I hope the dealership improves communication between departments so future customers don't have the same experience. read more

My Chevy Trax was at this dealership for almost 2 months, they returned the car worse than it was! Now I have a car I can't drive, making payments, a lemon law claim, and the dealership has not responded to me since April read more

Jerry Seiner Chevrolet - The issues I reported - Car Dealers Near Me - Casa Grande, Arizona

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I went in for my first oil change and Chris Chamberlin helped us through the seamless process. Chris had been helping us for quite some time now and has been such a joy (even if the circumstances weren't so great). He is helpful, knowledgeable and so very patient (especially when I wasn't). I hope your management know what an amazing team member you are! THANK YOU CHRIS! You ROCK!!!!!!! read more

Jerry Seiner Chevrolet - My 2026 Chevrolet traverse - Car Dealers Near Me - Casa Grande, Arizona

Worst service we have ever had. We broke down on I10 on a Friday morning. We were traveling from Yuma AZ to Southeast Minnesota. The transmission went out on our 2023 Silverado 3500HD. It was under warranty. The service manager told us the part we needed for it was not available in the United States. I called our local dealer and was informed there were 68 available in a warehouse in Wisconsin. After we informed him of that fact, the part magically was found at the GMC dealership (owned by Seiner Auto Group) physically next door to their Chevrolet dealership we were at. If it wasn't for our insistence on looking elsewhere for the part, we may still be there. Worst service department ever! read more

This place is a total SCAM!!! I made an appt to drop off my vehicle for diagnostic on 12/4. I was then reached out to by Leah asking if I wanted to trade in the car, I told her I was considering trading it in sometime but was not sure about it. When I dropped off my vehicle I told them the car has been chugging but does not lose power when accelerating while driving and the check engine light came on once but never came on again and was NOT on when I dropped the car off. I told them they need to drive the car to see what I mean by the chugging feeling. I was told the diagnostic came back as a misfire and that I need a new cylinder head. I told them if this is what will fix the chugging problem then yes to fix it. They told me they have driven the vehicle multiple times before and after fixing as well. They stated the car would be done by Friday 12/8 when I called Friday they said Monday the 12/11. I called Monday thinking my car would be done, but was told the part wasn't even in and they were still waiting on the part. I was upset and told them they need better communication because I'm catching rides with my kids and I need my vehicle. They called when the part came in and said the car would be done by Friday 12/15 or Monday 12/18 the latest, I told them to communicate with me so I can plan accordingly. Monday comes and my car was taken for "test drives because the locks on my car would lock and unlock while driving/stopping." They kept the car to fix the "fuses". On Wednesday 12/20 my vehicle is complete and ready to be picked up. I pay $5,966.02 on my card but the paperwork printed says cash. Within less than 24hours I return with the same issue I came in for. The day I picked it up was close to closing and I had the same issue but they are closed at this time to return. I take my car back on 12/21 and tell them my car has the same exact issue from when I first dropped it off, nothing was fixed!!! read more

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Took our newly purchased Silverado to this service center THREE weeks ago for power train warranty work. Our truck is torn apart (less than 30k miles) for severe engine damage. Dealership initially said repairs would be covered but now it seems each time we get a new message, or call (we have to follow up with them, they don't reach out to us) they are trying to blame us for the damage to the truck we have owned less than 4 weeks (7 including the now three weeks this truck has been in the shop). So far nothing in writing as far as what's needing replaced, or what's wrong with the truck. Now they are trying to charge us over 1000.00 for "cleaning carbon buildup". Buyers of GM products BEWARE! They don't stand behind their vehicles, this service department is an absolute joke, and tries to blame customers for their faulty AFM system that doesn't work! Buy anything but GM! They've had this problem with excess carbon buildup for how long now? And want to ask us why the engine has so much build up. See bulletin below! https://static.nhtsa.gov/odi/tsbs/2017/MC-10137635-9999.pdf UPDATE!!!!!! 10-10-2023 PICKED UP TRUCK ON SATURDAY. CHECKED OIL TODAY AND THE DIPSTICK CAME OUT LITERALLY!!!! HOW DID YOUR TECHS MANAGE TO PUT MOTOR BACK TOGETHER YET LEFT THINGS LIKE THIS DISCONNECTED!!! THE INCOMPETENCE IS REAL!!! Update #3 Had to send the truck in AGAIN. The dealership it's at now found that connections to the alternator were routed incorrectly, and started burning wires. So this now makes twice that your tech's mistakes almost caused a fire in our vehicle. Unbelievable! read more

Jerry Seiner Chevrolet - After major engine repairs they forget to secure the dipstick tube, blowing oil all over the undercarriage. - Car Dealers Near Me - Casa Grande, Arizona

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Looking for a no pressure buying experience with a hometown feel at the dealership? Go to Jerry Seiner Chevrolet of Casa Grande! We are the proud owners of a new 2026 Chevy Silverado1500 from Jerry Seiner Chevrolet! A big shout out to Martina Andrews our sales professional who helped us get into the truck we wanted and to Kevin her General Sales Manager who went above and beyond to get us a price/payment we could afford. We moved to AZ from tiny VT 10 years ago and thought the small hometown dealership experience didn't exist in AZ, but Jerry Seiner proved us wrong! We chose to do the majority of our truck search and sale via text/email and Martina and Kevin were speedy in their responses and they allowed us to put down a deposit to hold the truck until we could finish the sale in person. We are loyal to the Chevy brand and now we have found our hometown AZ Chevy dealer. They are well worth the drive. read more

My husband was looking for a 2023 Chevy Colorado with very specific options. We found it at Casa Grande Chevy. Brian helped us he was great. We drove all over Phoenix to tons of dealers and were so tired of the hard sales press or bumped up prices. Here we got a great price and exactly the truck we wanted. We did have a misunderstanding but they remedied it and really treated us right. We are having fun with this truck and taking it everywhere. read more

Jerry Seiner Chevrolet - Car Dealers Near Me - Casa Grande, Arizona

We had a wonderful experience buying a vehicle from Jerry Seiner Chevy Actually bought a toyota Rav 4. Gilbert Rivera was our sales person he was awesome. So knowledgeable and patient. We drove several cars and really didn't plan to buy but he found the right car for us. The deal was very easy. Boston Dave was wondering and helpful. And at no time was there any pressure. Thanks to both gentlemen for their help and kindness. read more

Never take your vehicle to get repaired here. My brother took his jeep here AFTER I told him NOT TOO. And they charged him all this money even with his warranty. It came out and literally broke down on the way home. NEVER EVER USE THEIR SERVICE DPET. THEIR MECHANICS HAVE NO IDEA WHAT THEY ARE DOING. I TOOK MY JEEP OUT TO SAN TAN because I wanted my jeep to actually get fixed. read more

Warranty service was terrible. I was forced to use Seiner for any repair. After keeping the car for more than a week, failing to return phone calls, then finally telling me the part was unavailable, and after me getting GMC involved, they "discovered" the new part on the shelf and replaced the old one. However, that was not the problem. In the end, they did fix it. Fast forward several months. I took the car into the dealership right before the warranty expired to have it checked over. I was told I needed $3000+ worth of repairs. Not trusting what I was told, I took it to 2 other mechanics only to find that the car needed NO repairs at all. I find this despicable. Do yourself and your pocketbook a favor and literally steer clear of this dealership. read more

Parts and services department is a joke...I placed an order that needed replacement and they located it out of state and told me that I would need to pay more then what I already paid because they are the only location that have it available...they told me they would contact me when it does become available and it's been over 6 months...I called back to see about a refund because I cancelled and they told me they would have the general manager call me back and that was about a week ago and still no word. This place sucks...I would not recommend you buy from them because they will do you like me. So unhappy about this service I've received...I can't even give them zero stars here because you need to put one star at least. read more

I needed a new vehicle. I went to Jerry Seiner, not very optimistic due to my average credit score & left amazed and highly impressed by the customer service I received. Highly recommend you go see Jesus Tellez for your next vehicle! Between Jesus and Paul Ide they helped my family and I get into our new 2022 Chevy Equinox!! Little money down and very affordable monthly payments!!! read more

The parts manager did call me back later and agreed to refund my money. I received it today so I raised it to 3 stars. I still don't think they should have charged me for warranty work that was covered. read more

We usually take our Dodge vehicle to Dodge service centers for repair when possible. Thus, we took it to the service center here for air conditioner issues. It meant we had to rent a car so we rented for 2 days as that's the time period we were told. It took 4 days to get it back. We were never given a complete estimate. Conversation with the service department always left us wondering what they were saying. We felt it was like Larry, Moe and Curly -- remember them? Even when we went to pick it up we couldn't get a straight answer. We felt they were waving us off. While waiting for the finishing we saw a service employee stepping on the accelerator and zooming out of the lot! What? Slow it down! He was gone 15 minutes testing our air conditioner! Did he wear a mask in our truck -- nope. We definitely weren't happy with him not being cautious and driving our truck the way he did without a mask. Next we headed to the main area of sales and office to pay and didn't see one person with a mask covering his face. Oh there were a couple with those masks on their chins. Definitely not a place we ever plan on returning too. read more

We had a very positive sale's experience- thank you, Brian Aguirre for helping us with this purchase. Sales, finance and service all work well together! read more

NEGATIVE 10 Stars!!! This place is a scam!!!! Go elsewhere and save yourself the hassle from the rude and very unprofessional dealership/ service department. This place will try to skin you alive for $$$$. Save yourself and drive elsewhere. Brandon and Dustin are snakes in the service Department. RUN RUN WHILE YOU CAN!!! read more

I had the pleasure and opportunity of working with this dealership. I was in the market for a 2020 C8 and they managed to have one used. I worked with them on-line as I was in the Phoenix area and then make the trek to finalize. It was a smooth experience, I wasn't hustled or pressured into anything. There wasn't any "here's a special markup" type of surprise when I got there which I would've immediately left. So honesty was truly an ethic in place here. I got there right around closing time and they were nice enough to stay, answer my questions and go through the process. I worked with Austin as my sales associate along with Ken, Paul and Rob at the dealership. Obviously when you get to the financing and payment portion you will still have to go through GAP insurance and extended warranties. Rob spent a lot of time going over the benefits of each one. I did opt for the GAP insurance but when I declined the extended warranties; it wasn't stuck in a 3-4 hour circle of "I understand, but here's why you should really do it." that you would get with other dealers. So I would recommend them as a dealer and if I pick up another vehicle I don't mind the trek coming back up and going through them in the future. read more

Jerry Seiner Chevrolet - This is me with the vehicle. - Car Dealers Near Me - Casa Grande, Arizona

GO ANYWHERE BUT THIS SERVICE CENTER!!!!! I'm so sorry I didn't read these reviews before I took my Challenger here. I didn't buy the car here, thankfully, I bought it in Mesa and didn't take back there only because the ac was out and I was trying to avoid driving that far in the heat. After 29 days. Twenty. Nine. Days. Dozens of calls and messages, when they did answer the phone! And any information was vague or as we found out, outright lies. No integrity. No accountability. No competence. Did not fix anything so my husband just demanded it back. Still broken and now we have to start over... a month later. A side note about the phone calls & messages, they told us after the second week that they had building wide issues with the phone system and were "so sorry." Then I read the other reviews saying they had the same lack of communication... a year ago! So, yeah, just another one of the lies. read more

I had many complaints, but I don't want to draw this out. Are the people kind and friendly? Yes they are were their mistakes made yes more than a few without apologies to me. My brand new Jeep engine light came on and they had no idea what was the matter with it after running tests. Then they order me this auxiliary battery and put it in and then actually said if you have any more problems let us know. Yeah, my engine light went on again on the highway. You can't drive a vehicle like that not knowing what's going to happen. I just left it there and traded it in for another jeep. I got my other jeep home in the battery was dead. It was a trade-in used jeep. You would've thought they would've checked that out before selling it along with the fact that when I got the oil changed recently, there were no screws on the hood. They were all gone except one. That's one out of four!! They obviously missed that as well. Oh by the way, when he came to my house, which was very nice to put a new battery and he scratched my vehicle up. Onward and forward today I was looking through my wallet, and I was checking out my registration. As a disabled veteran, which I told the financial guy I was I am exempt from vehicle license tax and registration fee. That's $544. They charged me that I paid that I just now caught and luckily it's less than a year and I have to drive to a Arizona Department of transportation to get it settled and refunded. Unbelievable!!! read more

Seiner wouldn't replace a fault part, go to Jones Ford instead. Much better customer service.

Run away from the service department. 9:30 am service appointment for oil change, tire rotation, and check auxiliary battery as the start stop function is not operative. Two hours later I am told it's done and that the auxiliary battery is fine with no problem. I knew there was no way the start stop was fixed in this amount of time so I told the service writer to drive my vehicle around the block. As I knew it did not work so he brings vehicle back to service and tells me they are working on it. After another three hours I walk to the back so I can check on my vehicle and it's sitting in the back lot. I assume the tech was butt hurt and decided to do something else. So at 3:30pm I told them to just give it back to me. This place is a joke. read more

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We purchased a used Jeep Wrangler from this dealership in mid February. While we had some issues with the Jeep post sale, we were able to resolve them amicably. I wanted to give recognition to Assistant Sales Manager, Juan Urquidez! He was empathetic to the issues involved and brought this matter to resolution. We are satisfied with the outcome and impressed with Mr. Urquidez's personal, professional and courteous handling in our case. As a side note, to future buyers - obtain proof all wheel lug nuts are within specified torque. Also, make sure the spare tire holds air because looks can be deceiving. read more

Beware of this company, They had a flier ad, 5K over Trade-In value. So I brought into it. Salesman wouldn't give me any info. I asked about Intelligent Cruise control. "Come in Come in Come in" I asked about trade-in and they gave me a link. I put all my info in. My Car's Trade-in value was 19k. That isn't right.. So I used the same site without the link. Same info on the car. 24k. So the like they give you deducts the 5k They are going to give you over your trade-in value. I'm not sure why they are running their dealership like it was from the 1980s with the dishonest way of doing business like that. I let it go, Was contacted this morning by the facebook team asking how my appointment went. I advised them of the scam the saleman was doing. was told to have a blessed day and was blocked from their facebook. So salt in the wound already. You try to scam your customers and when they catch on you block them so they can't leave feedback on your facebook site. Be careful when buying a car from them. If they are this into the 1980s way of selling a car. Imagine the horror stories they have had removed. You can guarantee I'll never do business with them after that. read more

I had an excellent car buying experience! Kathy was the best she made it happen! All I had to do was show up, test drive and sign paperwork. She did all the work and made things easier for me! Definitely love the customer service and promptness! read more

Jerry Seiner Chevrolet - 2022 Hyundai Palisade - Car Dealers Near Me - Casa Grande, Arizona

I worked with David and Shannon. They were not only professional but explained exactly what was needed and why in layman's terms. We had just purchased a used Chrysler Pacifica from a dealer in San Tan in April 2021and woke up with a dead battery. The dealer wouldn't help us because they claimed it was under factory warranty. So off to the dealer in Casa Grande. Once there we learned the factory warranty wasn't any good because we were 2,000 miles over. Aggh we just bought the 2020 Pacifica car six months ago. Today we picked up the vehicle and low and behold No Charge!!! Shannon and David replaced both batteries for free!!! It is hard to find a company and team like this so they will always get our business. Thank you guys so very much. It was a truly hard previous day so this made us so very happy!! Thank you again and you are definitely appreciated read more

Arturo made upgrading our Nissan truck such a breeze! He was friendly, a straight shooter, and will keep us coming back for years! Got a fair trade in and cannot wait to off road in the new Nissan Titan Pro4x. Thank you for your help Arturo! LOVE OUR NEW TRUCK! read more

Hey just wanted to say I had a awesome experience buying a truck from this dealership. My sales rep David "Ace" Ventura was the coolest guy. Low pressure, honest, straight talker, didn't try to sell me something I didn't want or need. Pulled up the exact truck I wanted, answered all my questions and got me a better finance rate than what my own Bank of America quoted me. He even got me a little congratulations gift to celebrate my new truck. Drove down 1.5 hrs from Scottsdale to Casa Grade for their offer and couldn't be happier!! read more

Jerry Seiner Chevrolet - Car Dealers Near Me - Casa Grande, Arizona

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I bought a 2023 Chevrolet Trailblazer May 1, 2023 from Jerry Seiner Chevrolet in Casa Grande AZ. My sales representative is/was Austin Poecker. He is very professional, friendly, respectful, knowledgeable and helpful throughout my car buying experience from beginning to end. He followed up with me to see how I liked my new car when I got home. I love it! I would recommend Austin to everyone who is the market for a new car. I wish I could give him 5 stars as well. read more

Awful dealer. Crappy location. No inventory except for damaged and broke down used trades. No special financing. Owners are new from Utah-- stealing every penny they can to make ends meet and IT SHOWS. Sales reps either don't bath are totally worthless, or are as unethical as the day is long. Customers come back the next day in tears left to cry for relief (from the screw job car deal they got railroaded into the night before) to their rookie-potentate General Manager who has never sold a car in his little old LIFE, but swears he has it all under control. So you say you have $10,000 cash - A1 credit and want a diesel truck for less than $790 a month? Don't shop HERE. $800+ a month or higher for as long as darn near a decade is all they can offer. Credit issues don't even bother shopping there because you will waste your whole day and leave with nothing. Curtis and Ron are good managers there but all the rest are pissants suckling the single teet of Tom NotSoTerrific the General Manager In Name Only. They have a totally insufferable Business Development manager who will lie to customers to bring them in from no matter how far away just so he can get paid a referral fee of $20 weather they buy or not. That BD manager gives new meaning to SHYSTER SNAKE OIL SALES and he would con his own mother to "come on in" if it meant a lousy $20. They sell craptastic used cars to people as-is and they horde over 20 sales people in the cramped space meant for 4, showing preferential treatment to a couple lame fat cats who are little more than ugly window dressings which are paid to show up and STILL only sell 20 cars after decades on the lot. No WONDER they need 20 sales reps. Curtis runs a reputable service department and is really the only positive in a sea full of negative. if you need a repair go see Curtis otherwise drive down to Tucson or up to PHX your wallet time and peace of mind will be glad you did. If you drive by that place try not to hit their sales people as they literally walk out into traffic on the main road there trying to coax in customers or jump on the hood of cars as they drive in fighting for yet another crust o' bread to fall off Tom and Jerry's already full clown show plate. read more

Jerry Seiner Chevrolet - Car Dealers Near Me - Casa Grande, Arizona

Terrible Communication with the service department!!! Dropped off vehicle before 8:00 am with a scheduled appointment and no response by 3:30 pm. Left phone messages and text messages to no avail. read more

Bought a 2021 Ram 2500 here today and have to say it was good experience buying from them. I started off working with Willie a couple weeks earlier on a used truck. He was very helpful and bent over backwards to help me out. Unfortunately I was not able to close the deal because of logistics on my end. I do have dealers a lot closer to me that I could have gone too but the prices I found here made it worth my time to make a 1 hour drive. I ended up looking at new trucks and I found they have really good prices compared to the closer dealers. On my Ram it was marked down over 10% from MSRP. I wasn't really able to get a lower price but I was able to get a oil change out of the deal. Honestly the price was very reasonable so I was happy. The dealership is smaller but Talking to Willie they were willing to do things like meet me half way so I could test drive. The buying experience was normal, not any longer or shorter than you would expect when during a car. I would recommend buying here and would ask to speak with Willie or Matt. Matt was the one that actually helped us with the new truck purchase. read more

I purchased a vehicle on 1/19/2024, I was told the vehicle came with LoJack and I had to buy the system. I returned the vehicle for oil change and the prep maintenance inspection prior to sale on 1/23/2024 and have the LoJack reprogrammed. It was discovered the LoJack had NOT been installed and the system was not available. I have been awaiting to be contacted and scheduled... but after having been ignored till this day 2/19/2014, I will try to get a refund instead. I am disappointed because the transaction the salesperson was excellent. read more

Horrible customer service, had my truck for well over a month before anything was even worked on.

RUN!!!!!! RUN AS FAS AS YOU CAN AWAY FROM THIS PLACE!!!!!!!!!!!!!!!!!!!! Worst experience of my life. This dealership was the definition of why people hate buying cars from dealerships. They screwed up the paperwork because "we know what we are doing" and they obviously didn't because it cost me hundreds of dollars in penalties and interest because the paperwork was not completed in time for the DMV. If they were the last dealership on the face of the earth I would be seeking alternative means of transportation just to not have to deal with these people again!!!!!!!!!!!!!!!! I will undoubtedly be taking my business and my company business elsewhere! If I could give them 0 stars I would! read more

I've never had a good experience at this service center. Today they charged me 190 to tell me I needed a new battery. This car is the first I have purchased here and it will be the last. read more

Wish I could give negative stars. Returned my car in worse condition than when I dropped it off. Charged me money for them to break my AC controls. Told me they couldn't verify the AC controls were working when I dropped it off. Never once before had an issue with my AC controls and now they don't work at all. Kept my car for four weeks, gave it back with a dead battery because they let it sit for FOUR weeks. Had almost zero communication. Called multiple times and left voicemails to just get an update on my car and they never returned my calls. I don't understand how they're still in business. I left in tears. read more

Ordered a corvette last may and no one seems to have a clue on the order and the salesman that took my order is in the wind. Great job dipshits! read more

Under new management, no longer Henry brown. This is Jerry Seiner Chevrolet. Well where do I begin? After months of research and a week of shopping around; I was thoroughly disappointed and frustrated with all of the local valley dealers. Between their outrages price gouging, $4000-$6000 of unnecessary ad-ons, and downright rude behavior, I was about ready to give up and go private party used for my next car. They either had a potential vehicle I wanted then changed the price when I got there or they never had the car at all and wasted my time. One east valley dealer wouldn't even let me drive their car unless I agreed to 10k over sticker. After broadening my search I discovered Jerry Seiner Chevrolet in Casa Grande, AZ. They had real inventory with actual pictures and they answered their phone to answer my questions right away. They verified the vehicle I was looking for was present and invited me down to their dealership for a "vip" experience. I figured it was a sales gimmick but I must say, I definitely received the best treatment I've ever received from a car dealer. I was greeted right away and assisted the entire time by the best salesperson, Kitaro. Kitaro was knowledgeable not only about the product but about the entire process. He made sure I was comfortable and was constantly offering food and drinks. After explaining my frustration of other dealer experiences, the desk manager made me an incredible deal behind MSRP on my new car. I was shocked I didn't even have to haggle back and forth. It was a no BS transaction at a more than fair price. The general manger even came out to personally thank me and everyone else buying a car that day. (Their sales floor was packed!) The car buying process can be frustrating, stressful and downright disappointing. I'm happy to write that Jerry Seiner Chevrolet has restored my faith in what car buying should be. They make a fair profit without taking advantage of hard working people. They value relationships and treat you like family. I will definitely start with them on my next car buying journey. The other dealers could learn quite a bit from the Seiner business plan. Do yourselves a favor and start or at least finish your process at Seiner. read more