Very friendly and accommodating. The ladies in the office are helpful and efficient.When they inspect your car they are really good at letting you know about parts or repairs you may need in the future.Paul,Lightfoot, VA. read more

I took my Jeep in to have the ABS and Traction Control lights fixed. I did the diagnostic myself and told Jerry's exactly what I needed done. I was told they still had to do their diagnostic and charged me $60. Their diagnosis was the same as mine. I was told the fix is a $20 part, some new wire and labor ($200). I agreed and paid the $60 diagnostic and approved the $200 repair. I got my Jeep back and the lights were off. A few days later, the exact same lights and code came back!!! I called Jerry's and they said they would look at it and it was warranted for 90 days. The next day, I was told that the problem was the ABS pump and its now $2200. Why did they do a diagnostic and tell me the fix if all they were going to do was start changing parts hoping they could fix it? If I wanted to change parts until I got it right, I could have done that myself! I expected a lot more from a shop that considered themselves a professional auto mechanic shop. The girls up front at the counter were friendly but the work performed lacked any sign of being professional. read more

I cannot say enough good things about this place. I've been searching for a trusted mechanic for years and I have definitely found one. First time here I had to get my alternator replaced and their estimate was half of what the dealer I took it to before said it would cost me. Then when I come pick up my car it's even $100 cheaper than what they originally said. Then I had to come back about a month later because both my belts had broken and whether it was their fault or not they replaced them and checked alternator and tensioners for completely free! Not to mention everyone there is very nice and easy to talk to! Going to the mechanic no longer gives me anxiety read more

I took my car into Jerry's for a routine service request. They worked quickly and efficiently, which I appreciated because I was driving to Chicago the next day. Also of note, I had a transmission problem on the horizon. Jerry and his team took the time to walk me through the situation (shedding light on something I knew little about at the time) knowing I had a long drive ahead of me. They pulled in opinions and recommendations from their industry relationships in the area to see what solutions were immediately available. This allowed me to evaluate my options and weigh risk with all the information needed so I could make an informed decision on how to proceed. I could not have confidently made a decision without the added effort and research from Jerry's Garage. In the end I felt I was treated like a family member and I had a successful drive back to Chicago. Jerry's Garage certainly deserves a THANK YOU and a recommendation for future drivers looking for a solid experience. read more

Don't waste your time or money. "Jerry" has retired, and the kids that run this place have no clue about customer service or mechanical repair. My vehicle spent three weeks there, and all I could do at the end was simply take it back and have it fixed somewhere else. Not worth the consideration. read more

I know a number of people who have been coming to this locally-owned family run business and finally had the chance to have work on my car done there last week. Even though they were busy and I did not have an appointment they fixed my car same day at a fair price. No need to go to the over-priced dealers - this is as good as it gets.... read more

This is a family owned business Jerry and his wife are there everyday. The work is exceptional the prices very very fair. They are just great people to deal with. Richard Blanton read more

T & Jerry own and operate a very fine family owned Auto Repair Shop in Lanexa, VA. I have been a customer for years, probably since they started, both personally & corporately. Their business and work ethics are outstanding, you are treated like family and the work is not complete until it is done right and you are satisfied. The price has always been fair. Local or traveler, you can't go wrong. Jerry is pretty sharp but T runs the show. For real. read more