Not sure why I continue to give this place a chance, they are always under staffed or the staff doesn't know how to work together and it always takes forever - last time here - would rather make the drive to burien where the staff is on point everytime I have been in. read more

I had originally came here to get a Quizno's sandwich, but to my surprise this location is now a Jersey Mikes, so went in and got a Big Kahuna minus the Mushrooms and jalapenos- it was good, I have to say- way better then Subway or Jimmy Johns (But not as good as Firehouse Subs or Quiznos) Overall, was impressed and would get their sandwich again. read more

This location just opened up a couple weeks ago and my co-workers have been raving about it on a daily basis. I'm not a big fan of sub sandwiches but the bread is fresh and they slice the meat right in front of you, the line moves pretty quickly and the staff was friendly. It's a little pricey for my taste plus since it's really new, everybody and their mom is eating lunch there. I was a little disappointed but I think my co-workers just hyped it up too much and I was expecting some magical sub sandwich. if I was big on sandwiches, I might be more excited about this place but to me, it's not all that different from Jimmy Johns, Quizno's, or Subway. I certainly will be back since it's just across the street from the business park plus I want to try a couple other items on the menu. read more

Jersey Mike's Subs - Sandwiches Near Me - Auburn, Washington

This place never goes wrong! We always get the giant size philly at this place and it keeps us full all day long. No need for a second meal or late night snack after this. read more

Always disappointed when I try this location. My order is never correct. Very frustrating.

Arrived to the store to be asked if were were picking up, I said no! Oh, well then it's a 25 min wait, we are doing to go orders!? Soooo, your not serving the walk in customers? AND we have to wait for you to do all the pick up orders 1st?? Used to frequent this location, we won't be back for personal or our offices. So unprofessional how the employees treated us. read more

I'm a big Jersey Mike's fan, in the one in Renton quite often. Customer service mentality in this one seems to be lacking.... there must have been at least 4 making the sandwiches, Guy slicing was rude to customers and staff, all seemed to have no sense of urgency. I wanted a mini on a wrap, get them all the time at other locations, guy slicing and taking orders was very clear he didn't care and was not going to do that... like putting less meat and cheese on somehow was a problem just because it was a wrap... I agreed to just take the added expense and not argue. Needless to say I would be hard pressed to come back into this location again read more

This jersey Mike's needs help. I love jersey mikes. I've been to almost all of them on the area. This one doesn't follow the jersey Mike's corporate standards. They make the the sandwiches backwards. They have a rude attitude, which i believe comes from the management, because the manager is rude too. if the jersey Mike's corporate came and did a sneak inspection this place would fail. They haven't cleaned the bathroom in at least 6 days. Very poor standards here. I would mention the name of the rude male employee, ut he's not wearing his nametag read more

Jersey Mike's Subs - The service counter - Sandwiches Near Me - Auburn, Washington

We used to love the sandwiches from here and would stop in regularly. Lately, however, we've been really disappointed. The last few times, we've gotten the rosemary Parmesan bread, even though we ordered white bread and we weren't told of the switch. This has happened both ordering via the app or buying in-store. Tonight, we ordered a steak and cheese and a club sub. I think the steak and cheese was actually chicken and cheese...or it was the worst steak ever. There was also too much American cheese...it overpowered any other flavors in the sandwich. I threw the gloppy mess away after a few bites. The bread for the club sub was rock hard. My husband drove it all the way back to demand a refund because the sandwich was inedible. I know that restaurants are understaffed, but nearly $35 for two inedible sandwiches is not okay. Also, the app now takes at least an hour...I know they're busy, but if I walked in, they would make my sandwich on the spot, so why such a long wait for the app? read more

Music is so loud that nobody could communicate effectively as we ordered food. The bathrooms were filthy - soap and towel dispensers didn't work. read more

I promised the new manager I would try this place again and did so the other day. I arrived for lunch and watched the only person behind the counter clean the slicer. Finally when more customers arrived - she acknowledged me and took my order. She then took the two people behind me orders - and another person from the back came out and started frying meat for the order for the person who was behind me. Did not start mine. The original person sliced my meat and a couple of more meats for different sandwich's (different meats so she had to change them) before she started to make my order. Note - bland - robatic service. Combined with the Subway quality meat and bread - I think I would rather go to Subway. They need to go to Jimmy John's to check out qulity bread with some actual taste. My roast beef was way over cooked and dry. As Albert Einstein said - Insanity: doing the same thing over and over again and expecting different results. Guess I will not be coming back. . ORIGINAL REVIEW We went there with our Son and Grandkids - and we should have left once we sensed the atmosphere - disorganization and bad attitude. They had 3 people on staff and one customer but we stood and waited for a few minutes before they even offered to help. We ordered and they seemed confused as to how to take the order. When it came to my turn - I ordered the Famous Roast Beef Sandwich. The lady handed me a order paper - a slip with my order on it (none of the others got one). They said they had all the sandwiches made and when I went up to pay - i handed them my ticket and they looked at me. Did I want the number 17 they asked HUH first question - why would I have the ticket. Second question - what is 17 third question - where is my sandwich. They said it (number 17) was what I ordered - A Jersey Mike Famous Philly. (Two if of my family heard me order and they all said that was not what I said ) How is that like a Roast Beef Sandwich. They next asked do I want to change my order ?? No - I want my Famous Roast Beef Sandwich. They grumbled and finally someone appeared to start making it - meanwhile other sandwiches are rolling down the line. No apology - no one even looked embarrassed. Now my family has their meals and I am standing waiting while other get helped before me. They could see I was upset so they decided to push my sandwich along. Worse service I have ever received at a fast food place. Three employees - total don't care if you buy or not and if they mess up - so what - go somewhere else. To add "insult to injury" - they are not cheap and their food is not that special. If I have one message for others - it is follow their suggestion - go somewhere else. PS - there is a good sandwich place across the street. A foot note - when you walk up - the sidewalk in front of the place has garbage all over - seems like they would have sweep up. Not a little garbage but like someone dumped a garbage bag. read more

This is my favorite sub shop in Auburn. The meats are freshly sliced, they have philly cheesesteaks freshly grilled and are generous with the toppings. I love the rosemary parmesan bread they have but I guess it's just seasonal. They have three sizes, mini, regular and large. I usually get a large and can eat about half and save the other half for later...take note that I usually order a footlong sub from subway and can finish it. The regular size is half the size of the large. The prices are a little more expensive, almost $13 for the large sub, but like I said, it's enough to eat in two meals. A regular sub will run you about $7.50. There are some variances in prices based on the type of sub. Beverages are Pepsi products, they also sell chips and cookies. There is also a frequent buyers club. Last comment, it is not super fast like Jimmy Johns. You will usually have to wait a few minutes (remember they freshly slice their meats). I usually call ahead for to go and it has worked out great. Jersey Mike's is definitely worth checking out! read more

This is the 3rd time I've come to this location for a gluten free sub and have been told that they don't have any defrosted so they can't make me one...then I watched an employee come into work and go straight to make subs without washing his hands... read more

I go here occasionally since I work near the Outlet Collection, and I'm usually disappointed. There is a large selection of pork products and white cheeses, the subs are ok, but they don't have cheddar cheese. The employees are friendly, but they don't seem to be paying attention. One visit my sandwich wasn't added to the production line and I ended up waiting over 15 minutes, only to finally receive the WRONG sandwich! Another visit my chips and cookie were switched with another person's box lunch. Even when they do make your food right they are SLOW. The most recent time the orders were called in ahead and it still took 20 minutes longer than they said. Bottom line is skip this store unless you have the patience of a saint. read more

Its jersey mikes kind of a staple sub place. Better than subway and not bad in a pinch...still its a chain and I'm not a big chain type of guy read more

Two days in a row at jersey mikes. Auburn and tukwila locations both are pretty consistent. Good stuff !!! Had the #8

This place was alright. I have seen them all over Auburn and thought I would finally try it out. The menu is kind of annoying and overpriced. It's one of those places where you have to decide, "Well, do I want to be hungry when I'm done or order so much food that I can't eat it all?" They have a 5 inch, 7 inch, or a 14 inch sandwich, and since I had never been there I thought I would go with the 14 inch since I didn't know if the 7 inch would fill me up. I don't feel having a 5 and 7 inch is very practical either. Maybe they should have like a 4, 8, or 12, or something. It's like...do you want a mini sub, a small sub, or a GIANT sub? No middle ground. I ordered our two sandwiches and it seemed really disorganized and chaotic. I ended up sliding down the line and stood there as three customers passed me by and had their orders while the girl in the back was still fiddling around with my order. I couldn't believe that it was $30 just for two sandwiches. At that point, I couldn't say I didn't want to pay, but I wanted to. I just thought I would grab a sandwich for lunch and try out a new place, and now I'm $30 in the hole. I probably won't be back. Nothing too special and not worth spending that much money in my eyes. I would actually rather have a sandwich from Jimmy John's or Subway for the price. read more

Fresh as it gets, friendly service and clean. I will be going back and back. When I visit the mall I always drive by and wish I had stopped by. If I do stop I don't regret it. Keep it up. read more

This place has probably some of the best subs I have ever tasted. The whole Italian thing it's a little cliché but if you make gray subs that doesn't even matter. If you come here hungry definitely get the giant size and get you sub Mike's way. I had the original Italian and it was great. I would recommend this place to other people. And the friendly staff is a plus. read more

Jersey Mike's Subs - Everything was. - Sandwiches Near Me - Auburn, Washington

I also WAS a fans of jersey mike's, NO MORE. It's amazing how a service company wants you to tip before they "don't" give you service. we ordered two sandwiches and got one made wrong(the worker didn't even ask how to we the customer wanted it , then when they went to re-make it, they had three other peoples sandwiches made before fixing the mistake, and had to keep stopping to ring up the other customers. BEWARE DO NOT GO TO THIS PLACE, IT UPSET MY STOMACH JUST BY THE "SERVICE". WILL NOT EVER GO BACK TO JERSEY MIKE'S .2/18/19 4:PM read more

I gave these guys a second chance and it didn't go well. I'm a petite female. The lady didn't ask what size I wanted and she just made a big one. She quickly passed it off to someone else to ring me up. She done everything really quick. Very little to no communication. The sandwich was gross. I only took two bites. My boyfriend recommended it. Anyways, we ended up eating next door instead and I must say Asiana Teriyaki is in my top 3 Teriyaki faves. read more

The floor needed to be swept food and paper on the floor. Tables all of them dirty. The guy that was making our food was going to clean them. I cleaned them say you must be the only one here read more

Having Tourette syndrome already makes life hard. Wearing a mask is literally the hardest thing to do right now. I have facial tics and make what sounds like a cough/sniffle. I sat waiting for about 10 minutes before someone asked me to put my mask up. When I told them I couldn't they gave me an extremely dirty look then I explained why and very rudely all they could say was that I could wait outside. I'm very upset with how they handled the situation and I left. Went to another location and had zero problems. Just like every other restaurant I've been to so far. I won't come back to this location ever. read more

Way better than jimmy j subs. Amber was a great sandwich artist. Courteous and genuine. read more

Jersey Mike's Subs - Sandwiches Near Me - Auburn, Washington

This is the best Jersey Mike's location! Everyone that works here is so cool and so nice!! And of course the food is delicious!

I went in and was ignored for 15 minutes without being acknowledged. The worst customer service I have ever seen

Uninterested in serving customers - i was only customer and the three employees were having a good time gossiping - after 5 minutes i walked out with no greeting from any of them -theirsubs are not that great or worth the disrespect. read more

Best Jersey Mike's I've been to !!! They took great pride in creating a nice sandwich....

This place is a joke!! I ordered the Big Kahuna and another sandwich off grubhub. The order came to $34 dollar's and some change. We get our sandwiches and the big kahuna which comes with peppers,onions mushrooms and jalapenos came with only meat and cheese. So I call them to figure out what's going on and the lady one the phone says that's how it was ordered? Ummm no that's not how it was ordered. She didn't over to fix the problem. Customer service there is a joke!! I will not be ordering there again!!! read more

Good food taste good but there sandwich I ordered was a bit messy. 3 out of 4 took alittlr longer then they said it would and it wasn't to bissy read more

Every time we come in we get the same sandwiches, and we say up front for mine - it's simple, no toppings or anything but meat and cheese. I get asked about 2 more times what toppings when it says on the paper. My husband says no tomato at all and same person asks if he wants tomatoes. Every time. The workers gotta read their own order slips better or just work harder at actively listening. The bread and bacon is so good though. So I keep coming. read more

Y'all are dank af. Hella expensive, but dank af nonetheless. Jimmy John's is aight, and subway straight blows. Y'all, on the other hand, know how to make a mf sandwich. Real talk. read more

This place is a joke...well at least the employee I just dealt with. They refused to serve my 5 year old daughter and I because they are lazy and it is 25 mins until they close....not happy, never again! read more

4 stars just for the location and staff. The food deserves 5. Jersey Mike's kills it Everytime. I've been a fan of this chain for years and when moving from Austin TX to Seattle, I was worried there were none over here. the best part is taking friends who are subway fans and introducing them to a Jersey Mike's sub. You can just watch the expression on their face turn into a "where has this been all my life?" This has been the only location I've been to in the Seattle area,and I'm usually pretty thrilled. sandwiches are always on point. first time I went here and took friends for their first time, the staff was just really, lost,i guess for lack of a better word. We stood in line waiting to be helped until one girl behind the counter asked if we were planning on ordering. Um. I'm not standing here for fun? And then I was rang up for an extra sandwich that I had no idea where it came from. But my other experiences were great. I recommend everyone try a Jersey Mike's sub at least once in their life.especially people who think subway is good, you'll think JM is fantastic. read more

I got a lot of love for this place and I always have. The quality of meat and the bread and sandwich sizes, I always leave happy :)

First time eating here and believe me I am simply amazed. Ordered a giant big Kahuna, best cheese steak to touch my insides! Their was an enormous abundance of steak heaping out of the sides, only thing holding it together was the delicious bread and generous amounts of cheese. It was everything I wanted in a cheese steak and more. And don't even get me started in the jalapeños and peppers. The service here was so great you would think that the employees behind the counter were Jersey Mike himself. read more

Went back here to get some subs. Last time so good this time WTF? Some skinny guy in a ponytail said he was the boss talking to his staff.like they are stupid. Heard a joke that was very unappealing and made us feel uncomfortable. Food was ok. Prob wont be back with the new guy in charge. Too bad it was fun and a great place to get wine great subs. read more

I only come here for the cheesesteak. It's a bit pricey but it's so good. Customer service here has always been great- never had to wait too long. read more

Another Jersey Mike's and another great place to get a philly cheesesteak. The service is always fast and friendly. I always order to go but I have no quarrels with the staff or location itself. The only reason that it's short that 5th star really is that despite ordering online to skip the line, I always end up having to wait in line anyways because they're usually pretty busy during lunch time. Overall though I'm a fan of Jersey Mike's, it tops out all the other competitors for freshness and quality and bang for buck. I just wish they would deliver! read more

I am so happy to have discovered this establishment. The Chicken Chipotle Cheesesteak is worth every penny. Absolutely delicious. I don't even want to order anything else and if I could I would eat it for every meal. Thank you, Jersey Mike's! read more