Very nice place for lunch, very good sandwiches Look not like in a picture, but very detailed Not bad service read more

I was excited to see a location here at the Landing and didn't have to drive all the way to Seattle like I did prior. Parking is def a lot easier than Seattle. This location is right across the Ulta at the Landing. But man, the taste has changed and it isn't what it used to be. I got the prime rib steak sandwich with a cup of the broccoli cheddar soup. It was just alright, nothing special. The service and staff were good though. read more

Potbelly Sandwich Shop - Sandwiches Near Me - Renton, Washington

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Seems a bit understaffed. One person working on a Sunday at 4:30pm. Messy lobby with dirty tables. Chunks of fatty hard gristle in my sandwich "A Wreck". Wife got a wrap and didn't even cut it in half. Could be a fluke but for the prices I was hoping for better. read more

The sandwich wasn't hot all the way through. A cold sandwich that supposed to be hot is disappointing. The dining area was a mess there were no clean tables. I wiped one off myself. The trash containers were overflowing in the dining area and in the restroom. . The staff didn't seem interested in doing anything but talking to each other. This location needs some serious improvement. read more

Potbelly Sandwich is located in the Landing and is a solid little sandwich shop. This is a great lunch spot with fairly fast service. I didn't get to experience a typical lunch since another customer stepped out of line after ordering and then caused confusion when they tried to figure out who the missing sub went to. Then when he returned he expected them to serve him immediately. The staff kept their cool so I was impressed. I ordered a BLTA - there was plenty of avocado, nice tomatoes, and crunchy bacon. There was a ton of lettuce so I ended up clearing it some. I enjoyed their sub bread. It was also tasty! All in all a solid quick lunch spot. read more

Amazing food and very friendly staff. The restaurant is very nice. The prices are good. I've gone several times. Love their sandwiches!

The food was enjoyable, but my experience went beyond just a sandwich, and that was disappointing. The staff working on Wednesday, the 20th at 1 PM displayed a noticeable attitude, showing respect selectively, which left both my friend and me feeling uncomfortable. While they were friendly towards my friend, I encountered passive-aggressive behavior, which raises concerns about their treatment of different customers. them-they with orange hair was particularly off-putting, and Jessie seemed to share the same dismissive attitude. My friend noticed this disparity in service before I did, as we observed them treating other customers with courtesy. Given this experience, I doubt I will return to this location. Oh yeah and Neveah appeared to struggle with her duties, their work dynamic needs support Ambiance was lively and very Smokey, they were slammed so it makes sense, ovens were working overtime. read more

Potbelly Sandwich Shop - Mediterranean Big. 5/10. - Sandwiches Near Me - Renton, Washington

Sandwiches are decent, a little overpriced though. The customer service is severely lacking - the staff hardly interacts with customers and instead stares at you when you're trying to get your sandwich made. No communication skills whatsoever. Makes for a very uncomfortable experience. read more

Ordered Oreo Shake, got Vanilla... for a $6 shake, with an up charge for Oreo, you should at least get the right one... read more

Potbelly Sandwich Shop - Vanilla Shake - Sandwiches Near Me - Renton, Washington

Im the most sweetest person you would meet usually I just let things go but this is starting to be a problem. I work at the landing as well so I come here often and this is the only place I like and I will not be back! I frequently visit your restaurant for lunch and generally enjoy the food However, I have noticed that the customer service provided by most employees could be greatly improved. With the exception of one staff member (a gentleman with locs and glasses who always greets customers with a smile and is very friendly), the other employees often appear to have an unfriendly demeanor. They are rude they don't care , and they laugh as if they are talking aboThey rarely engage with customers by asking how their day is going or offering a friendly farewell, which significantly detracts from the overall dining experience. As someone who values good service and is willing to tip generously, I find this lack of basic customer service disappointing. I would appreciate it if you could address this issue with your team to ensure a more welcoming and pleasant experience for all customers. Thank you for your attention to this matter. read more

Oh what a disappointing Potbelly's! I was so ecstatic to stumble across my favorite sandwich spot just before a movie, but I could tell this was a pretty new shop when the shift manager and the girl helping me couldn't figure out how to make a Cold Brew Shake. We ordered $45 worth of food: 2 sandwiches, 2 shakes, 1 soup and 1 chili, and two chips. We traveled just to the cinema...and nothing was warm as we started to dig in. The shake also lacked any real coffee flavor. The only thing that was as good as I remember were those pickled veggies in my sandwich. And, my broccoli cheddar soup was the winner out of the the entire lot. Hopefully these kinks get worked out, because this is NOT the Potbelly's that I grew to love in Washington, DC. read more

Potbelly Sandwich Shop - Sandwiches Near Me - Renton, Washington

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I love their chicken salad sandwiches. Look for them any chance I get (no potbellies in California that I know of) The service I've usually received is good, and this time was no different. They messed up the order and got tuna salad. Ok. Fine. They fixed it and went above and beyond. Thank you for making this (my first) trip to Washington a little better. read more

Ordered 12 sandwiches at 9:48am today online for a luncheon pot luck at work to be picked up at 615pm. Confirmation #39769706977787904. Had a tracking text number to follow status. Looked at the status at 558pm. It states my order was canceled. I called and got some lady on the phone stating my name is not registered for pick up. Very disappointing. No charges so far to my credit card yet. So needless to say that I was empty handed at work and will never eat there again for my embarrassment. I told my workers not to eat there either. And the word will spread to boycott this place. read more

Amazing BLTA. Bacon is the bomb. Come back every few weeks for that sandwich. Sugar cookies are made fresh every day. Would highly recommend this place to everyone. read more

Decided to go here for a quick lunch. This shop is located in an outside mall area, so parking varies on how busy it is during the day. It shouldn't be too bad though. Upon walking in, the workers look like they hated their job. I was obviously confused on where to order, and what to do next, so I asked and the young guy and he helped me while the others that supposed to help me just stared at me. There was 2 older workers and 2 younger. The 2 younger looked approachable, the other 2 were not. I got the BLTA, and it was pretty good. The bread was toasted beautifully. The lady taking my condiments & veggies was not happy at all. Kept rolling her eyes, giving attitude. Did not care for that. Although, love the music they play in here, gives such a pub feeling haha. The foods great, the service is pretty bad. read more

Potbelly Sandwich Shop - Inside - Sandwiches Near Me - Renton, Washington

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First time trying this place and I really enjoyed it! I love the unique sandwiches they offer compared to other sandwich shops. We also tried a soup and the Mac and cheese. I ordered the Mediterranean, which was delightful. I enjoyed every bite. It's a hot sandwich and comes with feta and artichoke hearts and hot pepper hummus, and it's not really spicy so don't worry about that if you aren't a spice fan. 10/10 for me. My husband has A Wreck, which he liked, but he enjoyed the chicken pot pie soup more (he's a huge cpp fan). Our son got the Mac and cheese and we tried some as well. Can't go wrong there either! We shared a cookie, chocolate brownie and it was amazingly good! Lastly, the service was great. The girl behind the counter was so sweet and kind. We chatted about things besides the food and it was an enjoyable experience. For a quick bite, this is a new fave! read more

The food was honestly pretty good, portions were good and was tasty and fresh. However, this location would greatly benefit from customer service training. No one would speak to us and ultimately it was a confusing and stressful experience. Unfortunately seems to be a pattern here which is a shame because the food was good! read more

I am so glad I found one of these! I havnt been in years and their sandwiches are amazing! I think its their bread, to die for! I also love their milkshakes. Thick and creamy. The location was near other shops and stores, which made parking very easy. The staff were just ok. I felt a bit uncomfortable inside as they were clearly over it with the day (it wasnt close to closing time). They were friendly to me though while taking my order and checking me out. read more

Fast, friendly service. Super clean restaurant. Good vibes and great tunes. -a variety of bread types and sizes. Potato soup has just a hint of bacon flavor. Food could be a bit hotter for my liking. Enjoy! read more

Potbelly Sandwich Shop - Sandwiches Near Me - Renton, Washington

Okay so this spot. I love. I only get to go here when in the PDX airport. So when coming up here and seeing this I didn't hesitate! Cookies! Yes cookies! They make the best cookies around. They're fresh and soft and always so delicious! So grabbed a few! This place and a few more than the one in PDX. Sandwiches are great but unfortunately the cookies are just as good! Whoot whoot. Mrs. Fields look out! read more

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Came into this location to change it up and try a new sandwich place. I LOVE sandwiches. It was 6pm and was pretty much crickets in there...no patrons. Walked up and looked at the menu and then went to put order in. Here is my take on my experience: Staff: Like about as unexciting as watching paint dry. Personalities of a stump that seemed like they haven't cracked a smile since the year 2002. Definitely didn't make me want to come back Food: Got the big beef sandwich with blue cheese. For the prices you would usually go to a nicer restaurant and get a full sandwich with fries for same price. My sandwich definitely lacked flavor and just blawwww Location: good location and easy to get a seat and served fast as no one was in there so that is a plus hence the 2 stars Verdict: won't be back. No urge to even try anything else. Helpful hint...if you have terrible social skills or hate people don't do a job where that is one of the biggest parts of your job. Also, don't do a job if you are going to do it half assed. Then ask for a tip at the end...for what? Just being God-awful for what you do and being completely awkward the whole time? read more

I would avoid this place at all cost I have gotta food from them and got food poisoning had to go to doctor because of it told me I had a food poisoning from it. read more

First and foremost, the sandwich was good but the service was bad. The guy taking the order was efficient , the other staff were rude and ignored me when I asked a question. The seating area was closed , no where to sit had to stand outside and eat my sandwich. It was one of those days. First hill location read more

Not a great photo as I was already starving - but definitely disappointed by this a little bit. Ive been here multiple times trying different orders. Recently I have gotten the same order three times now, since I found a combo I like the best -- the first time from this location which was the best one (and favorite order so far) that I've had, second time was the worst at a different location, and third time back here hoping for that 1st time experience with this specfiic order... but disappointed (although not as bad as second). The sandwich seemed to be way too soggy, and couldve been toasted better - also didn't seem flat cut to me like the first time. There were also wayy too many peperoncinis (like multiple per bite, I had to pick them out because it was abnormal) and not the average amount that should come with this sandwich. Maybe thats also what caused the sandwich to be extra wet if there was vinegar that they soaked in? Not sure. There was also no chili, as there shouldve been in this sandwich. So it seems every sandwich/visit is really inconsistent. Just wish I could get that first sandwich again. read more

Potbelly Sandwich Shop - Sandwiches Near Me - Renton, Washington

Team was great today. Sandwich was early. Welcomed when came thru door. Tables were clean. Team is different. Great food.

Ordered the pizza sandwich with mushrooms and a side of Mac and cheese for myself and the chicken sandwich and chicken pot pie soup for my coworker. The Door Dash service was fine but Potbelly left out the Mac and cheese and my sandwich was even more pathetic. Hardly any marinara sauce, no mushrooms and, if there actually was any cheese, it was very little. Oh there was pepperoni on it but that's about it. I received no mac and cheese and 2 pieces of bread with a dollop of marinara sauce and a ton of pepperoni, very little cheese and no mushrooms. I threw it away. It looked disgusting. Fortunately my coworker fared better. She got her soup and the correct sandwich. I wish I had taken a pic but I was so irritated that I just threw it in the trash read more

Haven't had pot belly in years as I live in California. Been craving a shake from here & came in to get one & no lil cookies were put on my drink :-( also the workers aren't very friendly. Food & shake tasted good tho! read more

Eaten here many times without issue, strange experience today, ordered sandwich and staff behind counter was laughing and eyeing my sandwich as it rolled through the grill. I asked what happened to the sandwich, no response, more laughing. I asked again and they were unwilling or unable to communicate. Did they drop it on the ground? Who knows... No idea, nobody would respond. I refused the sandwich and left. Unprofessional staff. read more

Not only did they not get my order correct, I found hair in my sandwich. This place is disgusting. Easily the worst representation of the chain. Avoid this place! read more

Major food poisoning from the clam chowder! If you want to puke your guts out on a plane and long after just don't do it !

First time at a potbelly. I think I will be back as there are various sizes for sandwiches. Note to self - don't add oil because it leaks and seeps through the bag and it is just a bloody mess. read more

Terrible experience. They got my order wrong twice. They didn't add half the toppings othe pot belly's did. Manager was focused on online and didn't acknowledge me. When I informed my sandwich was made wrong they remade it... wrong again!!!! I was told they would reach out. They never did! Terrible experience. Stick to subway. Worst eat out experience this year. Incredibly disappointed in the service, food, quality. There was dust and cobwebs everywhere! Dirty as well as unsanitary and a terrible experience. read more

Good food the service wasn't good there's a older lady who makes the sandwich I can I'm in the morning and she didn't greet me at all had a rude mean look on her face the whole time she was helping me read more

Had the worst experience at this location. I came here with a friend for a late lunch and both of our sammiches had pork. I had told him I wanted chicken instead of this Italian sausage and I still got the pork. We didn't bother going back for a refund it was really cold and rainy. read more

I usually go for the tuna sandwich. But unfortunately I had terrible service the during my last visit. The staff that served me was rude and it's interesting to see how they put toppings.. as I asked for pickles and they put one skinny half pickle onto the sandwich. If you ask for mustard they put one tiny line of mustard on the sandwich to where you can't even taste it. So my sandwich was pretty bland. The person that helped my friend and I was rude and greeted all of the customers except us. After taking our payment, she handed us our cards and walked away but greeted other customers strange. I probably won't be coming back. read more

Potbelly Sandwich Shop - Tuna sandwich - Sandwiches Near Me - Renton, Washington

Super delicious! A bit overpriced but it's better than most sandwich places i've been to. The salad was fresh and not overpowered with sauce. I got the Italian sand which that comes with provolone, pepperoni, authentic capicola, salami, and mortadella. After my sandwich was toasted, I added mayo, lots of pickles, and shredded lettuce. Was not messy to eat either and actually looks pleasing to eat. We got brownie chocolate chip for our dessert. It was okay, i like when cookies are soft all around. Only thing I was upset about was my sweet tea was just water and no tea. Maybe a hint of tea but watered down. Will be coming here more often! I want to be able to try their soups next time. read more

Potbelly Sandwich Shop - Sandwiches Near Me - Renton, Washington

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You can't go wrong with a Potbelly sandwich. Lots of tables and parking. Friendly staff

Minor errors. Major disappointment. Ordered salad and sandwich for delivery. Ordered extras and paid for them but they didn't come with (bacon crumbles for salad and extra cheese for sandwich) and they forgot the salad dressing. Sandwich was just ok. Soggy bread. Lotta money for the extra charges and delivery. Not stoked. Only way I'd ever go back was with a credit (which I deserve) or a gift certificate. read more

Hilarious! I have been here several times. The food is good, the staff is friendly, and the prices are reasonable. Twice, I have ordered the BLTA (bacon, lettuce, tomato, avocado) sandwich. The first sandwich that was provided, consisted of just lettuce and bread. One staff member told me that I have to specifically request the bacon, tomato, and avocado at the topping station. Another staff member told me that it should have been included as it is in the description. This was corrected by the staff providing the missing ingredients in little cups. Some tableside assembly, and I had the correct sandwich. Several weeks later, I was curious to see if it would happen again. Again, I received a lettuce sandwich. I couldn't believe it. The staff offered to remake the sandwich, and refunded the cost of the meal (1 sandwich, 2 drinks). The customer service is what makes this location good to visit. It's not if you make errors in food preparation, but how you correct the situation. The wife will not allow me to ever order the BLTA again. The secret menu is fun to order as well. read more

Don't go to potbelly in Renton The girl handling the money made the shake also used her hands getting the ice cream without changing her gloves or washing her hands then i complained and then she poured the ice cream she dishes out back in the freezer with the rest of the Ice cream Gross af read more