Fire service good customer service by two men will definitely come back sand which was fire

Of all the sub shops in the area, this is the WORST I've ever had!! Which is really sad because the location is within walking distance from my home in Camarillo and the really GREAT one is 25 miles away in Ventura where we always went before our Law School class across the street. I ordered one ham and Ham & Provolone Sub on Wheat Bread and one chicken & Provolone Sub on Wheat Bread - when I got home, I discovered there was only about 3 oz of very thinly sliced ham ... if you could call whatever it was "ham" that had very little taste at ALL and hardly any veggies to select from and NO additional oil or spices to add.... only a slab of mayo! The bread was stale - then soggy. The staff seemed to be very busy even though there were only 2 people in the place, felt as if they just couldn't be "bothered" to talk to the customers. Guess I'll be going to Subway... can't walk there, but I'd rather drive the extra 2 miles than go to this OVERPRICED - HORRIBLE place! Maybe they'd like to REFUND my $25.00 for the 2 subs I paid for? read more

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This Jersey Mike's is hidden. However I like the quietness of it. Evan was really polite and friendly and greeted me on arrival. I will frequent this one more. Store was cleaned and all 3 employees were engaged doing something not just standing around. I will frequent this location more often. I wasn't too hungry so I grabbed a mini turkey and provolone on white bread Mike's way. read more

I haven't been going to Jersey Mike's for years, I love all their sandwiches. Today I had to place an order for a work thing. And unfortunately, I had an issue and I needed help with my order and George who I believe was the manager, was super understanding and absolutely amazing when handling my issue. I will come back to this Jersey Mike's all the time just for the amazing Customer Service. read more

Price service and food are all great here. That's all you can ask for from a fast food spot

I ate my sandwich so quickly it was that good.. so that's why there's no picture. But I had to come and say how incredible my experience was today. I'm still in the restaurant as I type this out! The young lady helping my mom and I today 10/10 at 2:00-2:25pm was awesome, so kind, friendly and excited to help us order. I loved her enthusiasm and efficiency. Our sandwiches turned out PERFECT. So delicious!!! Such a clean and warm environment this establishment has, probably my favorite Jersey Mikes in Ventura County! read more

The whole family( some very picky) love Jersey Mike's. We all have our favorites and they are always made the way we love them. Pick up or delivery work great and quickly. Friendly helpful staff. I didn't mention ambiance only because we usually eat our order at home. It's clean and bright and always seems to be enough seating. I think most people take out because it's so easy read more

It seems to be part of the JM customer service playbook that staff should be cool and distant. I don't need the people making me lunch to be my friend, but it would be nice if they could acknowledge that I am standing there, a human being, saying words that have a meaning that could use a response. I sat there eating my lunch & watched the staff do to every person who entered what they did to me: perfunctory greeting, perfunctory service, utter disinterest in whatever anyone says. I was greeted with a genuine smile by the person who pulled the bread, but the other THREE staff members that I interacted with were like robots. Dear JM Customer Service Director: please remind your staff that customers are not the same as staff members. They are not there to buy a "7" or a "13", but to buy a "turkey sandwich" or an "Italian sub". So, barking at them, "Is this the 7?" is neither helpful nor welcoming. As soon as there were no customers at the counter, the staff became suddenly animated and chatty - with each other. They chatted about plans after work, school, sports teams. Then a customer approached and they became robots again. Is this the 8? Not one said, "Enjoy your sandwich" or "Have a nice day!", not one responded to any customer's joke or pleasantry. The closest I got to a human, anticipatory comment was when the person at the register invited me to take any bag of chips because "they're all the same price" - I'm guessing that they get that question a lot & it's fair that they want to anticipate it, so the fact that it felt a bit "go way as fast as you can" can be forgiven. It was a decent lunch in keeping with the brand, overpriced as always, but the customer service was unwelcoming and repellent. I see from other reviews that the management of this shop responds to Yelp posts, but, as my profile suggests, I don't want to hear from them. Their job is to fix the problems, not make excuses for why the problems exist or to deny them. So, if you see a response here, it just shows that they don't know how to interact with customers as individual people. read more

Food was good Service was OK This is the second jersey Mike's that I've been to when it's a half an hour to closing time the workers are not very happy. I don't blame them. I'd wanna go home too, but if you're still open, you still need to work and you still need to satisfy your customers with a smile. that's how I feel so I give them three stars just because of that I was also disappointed that they were out of bread. They turned a few customers away because they ran out of bread. They said they were busy that day. I don't know why they were not prepared. This is Jersey Mike's come on they're a very popular sandwich spot. I also noticed that the two elder women that were in front of me very sweet ladies who were not told that they ran out of bread . They were just given wraps One of the ladies questioned the wraps and the server told her that's all that they had so the ladies took them. They probably should've told them before they had made the wraps. I could see that they weren't thrilled, but they took it. They were very sweet ladies. My bowl seven a tub was very good. The restaurant was clean read more

Absolutely the worst place to phone an order in. I literally have to call 20 times for someone to answer. Sometimes they don't answer and I just take my business to Nona's subs. They have missed out on my business a lot due to phone issues. read more

This is the second time I come in and the customer service disappointed again. No "hello" "welcome" instead "what can I get you" My sandwiches were not "mikes way" they were missing the sauces and seasonings. The portobello mushroom sandwich was made very lazy and plain. So sad to have to take this location off my go to list. read more

They offer curbside pickup. I parked and checked in. Message: We're working on your order and will bring it out as soon as it's ready." Waited 15 minutes and checked in again. Received similar message. Waited 10 minutes and tried calling. No one answered. After 35 minutes total, I went in and got it and was told that they are "really slammed - sorry". THEY DO NOT PROVIDE CURBSIDE PICKUP. Just plan to go in. read more

This was the worst sandwich i ever had. I ordered for pick up a italian and wasnt good i taked to a lady on the phone and said if you want another one file a complaint on line. I said let me talk to the Manager and she said he is not in. I said when will he be and she said i dont have his schedule. She was RUDE so i will not be going there again period! Maybe they should train there staff better like Fire House Subs!! read more

I placed a pickup order on 7/18 at 4pm and I came here to say that the person who wrote my name did a such beautiful job the best I have honestly ever seen in my life. It made my (very well made) sandwich taste even better. Pls give them a raise read more

Jersey Mike's Subs - Sandwiches Near Me - Camarillo, California

Brown brown lettuce bread felt days old Was greeted so nice was looking forward to eating a fresh sandwich could not even I asked for Lettuce and Mayo only and got home to onions and no Mayo read more

Jersey Mike's Subs - #3 Ham and Provolone - Sandwiches Near Me - Camarillo, California

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Came here for my lunch break on my way to Ventura. Ordered the chicken bacon ranch sandwich and it was delicious!! Toward the end of enjoying the last bites of my sandwich, I noticed a hair sticking out. I pulled it from the sandwich. And placed it onto the wrapper. I don't care to be "that guy", but this was near the end of enjoying my eats. In the end, the workers there were super polite and apologetic about the occurrence. My sandwich was replaced. Sucks when something like this happens, but it's going to happen sooner or later. I would come back again just because of how awesome the staff was. read more

Jersey Mike's Subs - Replacement sandwich - Sandwiches Near Me - Camarillo, California

I really appreciate that Jersey Mike's has the day of giving every year! 100% of proceeds to local charities. Plus the subs are really yummy! The staff are very welcoming, pleasant, and efficient. read more

I have no complaints about this location. I love my Turkey provolone... yum. I always ask for the oils /vinegar on the side since I like my bread to not get mushy. I have never had to wait more than the appropriate time. I also like getting their - " Buy one Giant Sub get the other free ." Or "Buy one get one Half off." read more

I had a sandwich with ALOT of changes and they fulfilled every change. Great job! Thank you Mikes! read more

Shout out to the JM staff for working their buts off today (Fathers Day) - they were swamped! Had to wait a little longer than expected for my mobile order but they were non -stop busy and still friendly, helpful and apologetic. And they always get my sandwich right so thanks for that too. read more

I love jersey mikeys, but...the sandwhich maker turned, sneezed, wiped his mouth with his hand, and then continued making my sandwich, watching him touch all the ingredients after that made me nauseous...please remind your employees about health and mindfullness and I'll change my review. read more

I used to avoid going to this one because of customer service but slowly started coming back because of how close it is to my house. I definitely feel like it gotten so much better over the last year. Staff is always very friendly and they never make you feel bad for coming in late at night and always have all food available! read more

I like to preorder and then just run in and grab n go. Yummy sandwiches and great customer service.

Online order, Sandwhich is wrong every single time. Just came in person, my sandwhich somehow STILL turned out wrong. Will Not be returning. read more

Service has gotten better. But ordered food to-go for the second time in the past month, and both times no napkins with the to-go order. I don't think anyone can eat a sub Mike's Way without napkins. What the heck!?! read more

Love this place! Giant Number 7, always! We usually order catering from here. If you order ahead of time online its best. Can be quite busy during lunch hours. read more

A BIG SHOUT OUT to the crew at the Camarillo Jerseys Mike's!! I went there for lunch today and the line was practically out the door, but in no time at all I ordered and sat down to eat my perfectly made #13!! I frequently go there and the crew , just like today, is always quick efficient and friendly!! Keep Up the Great Work!! read more

Love the sub in a tub...sometimes no bread is good. The kids at this location are always nice even when they are slammed.

I'm confused by some of these negative reviews. Perhaps I'm just lucky or maybe it's because I typically will try to call my order in or Doordash but I've been very satisfied with the sandwiches I get here. So satisfied that I'm embarrassed to say I had them multiple times this week. Bread always tastes fresh, quality meats and I haven't had anything wrong with my orders. They do get very busy at peak periods so giving them a heads up by calling or even better placing your order online helps you skip the line. read more

I'm a huge Jersey Mikes fan. My experience w this location has always been pick up. Meals are always wonderful. I recently tried the bowl version and it was amazing. (Beyond the jalepenos - those pieces are way too large to be enjoyable in my opinion.) I love their rewards program and try to take advantage of the coupons sent when I can. I think the staff in Thousand Oaks is much more friendly than this location but they aren't bad. The TO staff is welcoming and excited to be at work therefore my review is 4 stars. read more

Food was good. It's currently 90 degrees outside and it's probably over 100 degrees inside the store. No air conditioning and no ventilation of any kind! I could barely last 5 minutes inside there I can't imagine how these poor employees feel. One employee mentioned to me that management told them to take their breaks inside of the refrigerator!!! I will be making an OSHA complaint read more

Upon entering the business this afternoon, I was hit with a highly offensive odor ( most likely a stinky drain). This should be fixed ASAP!!!! My wife an I proceeded to place our sandwich order(s). My order was fulfilled properly, but my wife is particular about her order and very clearly stated how she wanted her sandwich made. Well to jump right to the point, her sandwich was not made as requested (she was not happy!!!) read more

Thanks to the younger guy who helped us get our online order figured out! 2 star review for the lady who held my sandwiches hostage for 5 minutes. read more

i don't typically go to sandwich shops because i hate to say this but jimmy johns and subway are trash. The sandwich here was so flavorful the meat was fresh and juicy on every bite and you can tell it wasn't rushed and thrown together. you can taste the freshness of the rosemary bread and the bacon wasn't under cooked and they put the perfect ratio of olive oil vinegar. it was so juicy! The inside of the store was clean and i felt comfortable and the service was really quick. i will definitely be a returning customer read more

Good food, clean store, disappointing service. At least acknowledge people waiting to pick-up online orders.

Husband likes this place I refuse to ever go in there again. Nothing but aggravation when he places an online order for me to pick up. If I show up can you start making my sandwich? Instead a parade of new people walk in and leave YeAh 45-50 minutes to make it Quicker to wait in line But attitude is messed up Like ten people walked in after I was there and they all pay and leave with their sandwich ??? Too aggravating for words Never going there again read more

The sandwich's are good, if you ever get them. This sandwich shop is a model of inefficiency. And the girl at the register is terribly rude, but probably because she is tired of everyone yelling at her because it's taking an hour to get your sandwich. Her excuse was too many orders online- But people come when they are told their sandwich's will be ready for pick up- There are two obvious remedies to their problems, and their manager should be fired for not being able to figure this one out- #1- have the pick up time adjusted to reflect reality- if it's going to take an hour, then say that- we don't care. It sure beats getting there and being told it's not ready. And then watching walk ins get their order before you- even though you've already waited half an hour before they even arrived at the location!!! This is unacceptable... #2 - set up a sandwich station in the back to make the mobile orders when it gets busy- what an amazing concept!!!! But unfortunately, I'll be doing something else for our lunches now, as the wait time combined with the rude employee isn't worth the sandwhiches. Let me know if you ever decide to fix the terrible inefficiency of this store... Cheers read more

For what you pay the value and quantity are just not there. Sub in a tub and it has bread in it!? The meat is less than a handful worth and doesn't even remotely cover the bottom of the container. The picture looks as though I ate some but I didn't. Won't be returning there's better food elsewhere read more

Jersey Mike's Subs - Sub in a tub where's the food? - Sandwiches Near Me - Camarillo, California

If you are looking for slow service and a waste of time look no further than the Jersey mikes at 370 N Lantana. Starting off you walk in to unfriendly staff who could care less about getting you your food. During my order I stated 3 times I can not have tomatoes and how I am allergic, yet what was on my sandwich you guessed it tomatoes. Now I understand mistakes happen and it was busy but it's a shame with something as serious as an allergy. Than when it came time to pay after waiting 20 minutes and the store now being packed the man behind the register informs everyone he will only be able to take cash and no bills over 20 dollars. Now this is posted on the door so it's understandable but to wait 20 minutes for food just to be told you are unable to get it is unacceptable. In conclusion if you want to sit in an outdated and unfriendly environment look no further than this Jersey Mikes. This will not only be my last to this specific location, yet all Jersey Mikes. Thank you! read more

Love this place always gets my sandwich right and delicious even good the next day when I bring it for lunch at school read more

Jersey Mike's Subs - Sandwiches Near Me - Camarillo, California