So I just got off of working a long day today and decided to stop by Jersey Mike's on harbor. Chris helped me out and made the most amazing cheese steak I've had in a long time man!!!! I never write reviews but I thought that Chris customer service and hustle needed some more recognition. Made me feel very welcomed and was handling the busy rush like it was a walk in the park. Thank you Chris. I've had jersey mikes before but your sub was out of this world !!! read more

I'm going to say this place sucks because of the tall caucasian guy that works here that sounds and looks mean when he makes the sandwiches. I went into there to order a sandwich and he looked so bitter, every time i asked to add something he did it with a frustrated look and ended up adding more than I wanted and made my sandwich salty. Geeezzz.... read more

Cashier was very slow and made my order without asking me what i wanted on it. She said it was "fine". Wed, 3/14 8:38 pm.. The girl who started my order was absolutly great! read more

I was introduced to this place last week by a coworker and man I am addicted!! I have tried multiple items on the menu now and I absolutely love this place! The meat is Delicious and shaved right in front of you. The bread has been amazingly fresh every time I go. My favorite meat is their prime rib. It just melts in your mouth! (Its my favorite by a slim margin...everything is just that damn tasty.) The staff at this location is awesome! Well trained and very friendly! I've been there so much this past week they know me now. Stop eating at those other "fast-food" sandwich shops and try this one. Enjoy! read more

MONA was amazing! So friendly and made this location a have such a warm and welcoming environment. Helped me redeem my points and let me know where things were if I needed them and got me in and out of the store quickly with a smile on her face the whole time! Shout out to Mona because I will for sure be back to this location! read more

This place is great for sandwiches- came here twice already with my coworker for lunch and we never had a problem. Ordering online is simple and quick and you just pick it up in the store. She usually gets a wrap and loves it and I usually stick with a super club. There was one time I ordered a sandwich and got to the place a few minutes before- they didn't have time yet to start making it but within five minutes, my sandwich was finished and the guy working behind the counter gave me a card for a free sandwich for next time. Awesome! Good customer service, pretty fast ordering, and delicious place to grab some lunch. read more

Let me start by saying I'm a recent transplant from New Jersey and so I was excited to see this Jersey Mike's chain popping up all over the place here in SoCal. However my excitement was cut short by the bad, disorganized way this place is run. Making subs should be very simple. Either the person serving you sticks with you to build your sandwiches like at Subway, or they hand you off from station to station like at Chipotle. Jersey Mike's is so disorganized that there seems to be no system at all. There seems to be no supervision in either of the locations I've visited (Brookhurst and the newer one on Harbor). The result is a frustrating, slow experience of ordering, then having to tell 6 different people 3 times what you want, and they will still get it wrong. They goof around behind the counter, they don't pay attention to their job, and they don't seem to understand that it should be quick and easy for the customer, not an annoying hassle. I don't know why Jersey Mike's is such a mess. It should be a no-brainer slam dunk to bring NJ style sandwiches to the rest of America. I think they are growing too quickly, there are not enough experienced people to train staff, and so it's just a haphazard mess of young kids trying to make up the rules of running these shops as they go along. The sandwiches are good, but not good enough to make me come back and face the gauntlet of bad service. read more

This place is the best Jersey Mike's I've ever been to. The employees are super friendly and attentive to who walks in and their needs. The Yelp rating for this place should be higher read more

Great sandwich, good service, I recommend that everyone gives this place a chance. I worry that it won't be here that long. Togos was super yummy and failed, they had an average of 2 employees at all times and today at 7:00 PM there are 6 people standing around. Again the food is good and fresh but the wrapping and the bags and the cups, all the overhead involved makes me think this place is going to have a hard time staying out of the red! read more

Oh my gosh!!! Such incredible service. The two young men that greeted and waited on me were helpful, fun and adorable. Excellent turkey wrap too. :) read more

I really feel lucky to have found this particular Mike's. While I've never had a negative experience at any of the stores I've visited, Mona, Tori, and Collin made this an extra special transaction. They are very friendly and courteous and really funny! They make you feel welcome. More importantly you leave feeling like you'll be back soon. Even if they won't serve you three taquitos and a bowl of menudo... Thanks you three... read more

This place has always been a great place especially through COVID. But I'm only giving it 5 stars because of one employee whom I have seen working steadily throughout the pandemic at this location. I hadn't been by in the last couple of months but last time I stopped by I was appalled.... the only gentleman who was actually working was the same gentleman who I had seen throughout the last year working always giving his best and so kind and friendly. But this last time he was surrounded by so many workers who were just on their phones, super rude, no customer service experience or professionalism at all. I'm going out of my way to give him 5 stars because he was handling a rush, remembering my usual order ON TOP OF -saying hello to everyone, acknowledging everyone with a smile when all the other workers were talking or head down to their phones not helping him at all. He was slicing then making the food, sliding each one down handling everyone in line. Making sure the food was done correctly and then finally ringing everyone up in order the correct way. The man in line in front of me even made a joke to him at the register laughed and said "working alone today, I see?" And still none of the other workers even heard him, started helping or cared. Whoever is hiring at this location needs help with hiring the right people. Or giving incentives to hire the right people..... it's a corporate company, they have the money. I know people don't want to work nowadays but this gentleman I've seen at this location for the last year now-STILL had a smile on his face. I'm not quite sure of the spelling but I believe his name is Arty or Ardie. I hope they reevaluate whom ever is hiring, give this man a raise because he was working for 4 other people by himself and still working through these difficult times. He made my day better knowing there are still people out in the world working hard, being kind, professional and smiling even if they are carrying the entire weight of the team on their shoulders for minimum wage. He deserves this review and I hope he gets a better team, a raise/bonus or something for all of his work because he really made the place shine that day and always had before. But this time the review is for him not the store. 5 stars for Arty!! And a #7 for me and my husband!! Thank you Arty! read more

I've been to a few jersey mikes in the past but this one had a really nice aesthetic and was very neat. I had an overall lovely experience but the person that really solidified my positive experience was a young man named Christian. He was very sweet and helpful in assisting me with my order. Despite there being a lot of customers to help, he managed to fulfill my order as well as help those around me. Very smart and polite gentleman, I will definitely be coming back. read more

Awesome cheese steaks and hoagies. I'm from Jersey and these are by far the best imitation I have seen since I got out here. Definitely better then that lame Philly's Best place. I feel like it is tourist central up in that place. Jersey Mike's is a nice casual environment with quality food. Kind of expensive for what you get. Especially considering back home I could get the same thing for $5 at WaWa. You gotta get a buffalo chicken cheese steak. They aren't on the menu but if you ask they will make it. The only thing I would suggest is to get the bread imported from the east coast, preferably Amoroso's. read more

2nd and last time here...although the food is average at best, the service is bad. On my last visit they were out of white bread and only had wheat. What kind of sandwich shop runs out of bread???? Next they apparently screwed up a lady's order and had to give her a refund. What happened next was shocking. The lady who I assume was the manager was yelling at an employee who was on his break to get up and deal with the lady who needed a refund instead of doing it herself. At this point I was ready to walk out and go to chipotle but my order was almost finished. So I decided to give it another shot. Got to the register and it was almost $13 for a tuna sandwich chips and drink. Looked at my receipt and they charged me $1.25 for cheese. Who charges for cheese at a sandwich place??!? Oh I almost forgot to mention how filthy their meat/cheese slicer was. Alright now to the sandwich...got a tuna with provolone mikes way. Had to be one of the most soggy sandwiches due to the heavy amount of oil and vinegar. The bread was decent but not anything special. If your looking for a quick good sandwich in Costa Mesa don't go here got to 17th street deli or which wich. read more

Went there tonight, order a giant #13...the employee started to make the sandwich, I had to comment on the lack of meat being applied. Very sparse. Then came the condiments being added...again very sparse. Sandwich was the skinniest, lightest, driest sandwich I've ever gotten from any jersey mikes. For $16, you'd expect a pretty good sandwich. Will never return!!!! read more

Drove out of my way since there isn't one close by. "Can I get a #6 on white" "we are out of white" "ok wheat is fine. Can I add lettuce..." "we are out of lettuce" " ok no lettuce it is. (Goes to get an iced tea) "we are out of iced tea too". Damn JM... really??? read more

I have always had good service here and the sandwiches are always made just the way I want them. One of my go to's!

I go to this place every day for the past two weeks after they did modernization to the store, and I though I found a good friendly place. However today 09/01/20 there was this young lady around 2pm. very rude and unprofessional to say the least, kinda refusing to give me a side of halibino after she gave me the sandwich because I didn't tell her while she was doing it. the store was empty and I got the side after all but she was a total Jack-Ass. I wish the owner would talk to me so I can tell him so he doesn't lose business because of someone like her after spending money on upgrading the store. read more

First off, I love jersey mikes subs and their staff in general. This store location has been the only time I left without actually getting a sub. I ordered same combo I have been ordering for years (turkey and salami). The large blond lady who took my order told me it would cost another $4.50 if I wanted to do the same combo I get at all other stores for the same prices. I said no so she said she could do it for the same price if she added less turkey. She proceeded to make the sandwich with so little meat that it didn't even cover the bread. And she was just unpleasant about the whole thing. So i bailed and went to the one on brookhurst and they made it the right way at the same price as they always charge for a turkey and salami sub. read more

AWFUL service! RUDE workers at counter. Royalty card can not be read in their system. Hope owner reads this review. Will never return to this location. *** PEOPLE, go to the one on Brookhurst and Adams instead- great service, efficient and friendly workers. read more

Where do I start? What an absolute travesty this place is! This store just recently opened and had a living social deal for $9 for $20 worth of food which I bought. First mistake. When we walked in 2 employees shouted out and welcomed us in. The younger guy at the meat slicer asked us what we would like to eat and I ordered my wife's sandwich and then my two boys a kids meal. He was probably high and had no comprehension of what I ordered. He didn't ask what type of bread we wanted, just served it on white. After slicing the meat for those 3 sandwiches he then proceeded to greet the nice lady behind me and asked her what she would like today??? Did I magically make my 6 foot 4 frame dissappear? What a fucking idiot. He asked her what kind of bread she wanted which was news to me. At that point I amazingly reappeared in front of him and told him that I would love to eat dinner also. He says "oh, well what would you like?" Smacking him was my first instinct but I ordered instead. He gave me a bread choice and I told him no cheese. After confirming that twice with me he then asks "extra cheese right". I then look for the hidden cameras because he can't be this fucking retarded. After a few more mishaps the fun really begins. It's time to redeem my living social deal. I show him my voucher on my phone and he pulls his paperwork and tells me that I've redeemed it already. I spent the next 3 minutes pleading my case because he told me that he couldn't accept my voucher. I told him that I've never been there before and to call whoever the fuck is holding the brains around there so that I can fucking eat already. I finally just said keep the food, I'm out of here. The whole time a female co-worker of his, who is obviously afraid to speak up even though I could tell she wanted to remedy the situation, tells the guy to just write his number down and give him the food. I hope whoever owns this shithole reads this and does something about the zeros he has working for him. They will cost him tons of money in the long run and I sure as hell will never be back. The service was so bad that I couldn't even enjoy the decent sandwich. Burn baby burn. read more

This location is trash. I am a NJ native so when I want a taste of home I like to go to jersey mikes and grab a classic sub. (No it's not like the REAL subs we get back East but close enough) so I'm pregnant as hell craving a meatball parm sub so I go in to the Costa Mesa location for the first time and order a meatball parm sub and the girl goes "what?? So u just want meal balls??" I'm like so confused what she doesn't understand so I was like ok sorry u guys call it a meatball and cheese it's a meatball parm sub the parm is the cheese. So she makes it I get in the car open it up and the cheese is cold, meatballs cold... sandwich is super messy looking I'm like ok what? So I go back in and ask for a new one and said can u make sure it's hot. They make it again and I open it up to double check an d it's cold again. I don't know why it's so hard to make a sub hot or make a sandwich in general but the staff has a very poor attitude and didn't want to make things right they just gave me a refund so I would leave and all I wanted was a hot goddamn sandwich. So yeah I'll never go back here and you should never go here. read more

Yes it's a chain but this chain is 100% quality. They hand slice the cheese and meat. I always get "The Original", Mike's Way. The Original is basically an Italian Sub, Mike's way is drenching the sandwich with red wine vinegar. Sandwiches that involve different meats are always a great idea. Bread tastes pretty fresh and staff at this location is on point. Me and the hubby share the large, which is larger than a foot long. Will I go back, why yes, I'll shot for next Fri read more

They are really good, but I just sat here and watched this guy not change his gloves after handling cash for me. Disgusting. He took one glove off after touching it and set it aside and then put it back on. I've noticed Jersey Mike's employees and other sub shops doing this a lot. It's just gross. read more

The subs I buy are usually really good and made well but this last time I went to jersey mikes my experience wasn't so great. I'm a regular customer and I walked in for a drink. A worker by the name of "Chris" asked me why a drink was all I was getting. He told me I should've gone to the liquor for it. I felt unwelcomed and found his comment very rude. lol shit ass customer service by that guy. read more

I'm a New Jersey native, born in Point Pleasant and grew up eating sub sandwiches from the original Jersey Mike's as a kid. When Jersey Mike's came to Southern California I could finally get East Coast sandwich fix anytime. I'm such a fan that last summer on my vacation back East I visited the Jersey Mike's sandwich shop and training facility with my 10year old son to get our fix. I've been eating at the Costa Mesa Jersey Mike's on Harbor Blvd. since they opened like clockwork. I've noticed in the past year a big, big, big decline in quality. It seems that every time I go in there are a new set of employees who are clearly training and typically don't know how to make a sub sandwich and don't stick around long enough to master the skill on making a great East Coast sub. My last visit my #13 Giant sub which I paid $15 for was so doused in oil it was inedible and had to be tossed in the trash. On my visit today i brought home another $15 #13 Giant sub so thin and lacking meat, cheese, lettuce, tomatoes and onions it was pathetic. I could have gone to Subway and got 2 12 inch sandwich's loaded with fresh ingredients. Needless to say I will no longer be eating at the Costa Mesa Jersey Mike's on Harbor Blvd. and will be taking my business where they actually know how to make a great East Coast sub. The Costa Mesa Jersey Mike's is the worst place to go for an authentic sub sandwich. read more

Just got my Reuben sandwich. What a joke all bread no meat. I won't be giving this business anymore money or recommendations. Do yourself a favor and go to franks on the corner of Wilson and fairview. read more

Dont ever order the rueben!!!! The sandwhich is all bread and no meat!!! Disappointed...wont be eating here again. read more

Jersey Mike's Subs - All bread no meat...reuben sandwhich!!! - Sandwiches Near Me - Costa Mesa, California

Jersey Mike's had been a favorite of mine. I just went to this store and got my order to go. It was completely wrong and had to be thrown away because no one could eat what we were given. It is not convenient to go back so it was all a waste of money. read more

They are consistently great! I've been going to Jersey Mikes for years and they never disappoint!

My new favorite sandwhich shop! I wish they were closer to me! Their bread is good, their meat is good and the service is quick and friendly. The first time I went I wasnt sure what to get and the guy working helped me out and made a good, the Original Italian. I have also tried the Sub Club. Sooo good. I love how quick you get a sandwhich. Its nothing like Subway where you stand in a long line behind someone saying"I will have a little lettuce, um no pickles...." etc! I grabbed a brochure and I am ordering sandwhiches for our upcomming party! read more

Ok food this time was better than last time but not as great as the ranghoncucamonga location I normally hit up

I love jersey mikes subs the best part about has to be its burritos and burger. All my life ive eaten at jersry mikes subs

I dont get it... This place is very very overpriced for how good their sandwiches are. Honestly its a BIT better than a subways but definitely not worth the price increase. Save some money and go to Lil Pickle for one of the best sandwiches in all of Costa Mesa. read more

GOOD SUB, GREAT BREAD...I've been here 2 times in the last 2 weeks. Both times I had to wait in line for about 30 mins. or more.... and the tables were not cleaned up after the last patrons....There seemes to be no need for urgency on their part. Today I went by again and there was a line...soooo I did not try it again.... I have about 1 hour for lunch....this just won't work for me.... I am from NY and I ASSURE you this would not fly back east... Jersey Mike's PICK UP THE PACE!!! read more

I love the subs here compared to most all other places. From their freshly baked daily bread to getting it Mike's way. The can get a bit busy here at this location and are unfortunately pretty slow behind the counter...so plan accordingly. read more

I've been here twice now. First time after spending 5 minutes in a long line that didn't move I gave up. My lunch break is only an hour. Ended up at the nearby Chipotle which had a similar line but I had my food in 5 minutes. Second time was a Saturday and they had a similar line but I waited it out. I decided the only way the price could be acceptable is if I make a couple meals out of the "giant". I got the 13 "Mike's way" and it was surprisingly bland. The cheese was so thin I could barely taste it and there was too much oil/vinegar and lettuce. I do have to say the next day I ate the rest of the sandwich with less lettuce and no tomato and it tasted much better. But it took 35 minutes to get out of there and It wasn't worth it. I'd like to try some of their hot sandwiches so I'll likely try again.... depending on the line. read more

Frankly, I don't know why I return here. The sandwich preparation is so inconsistent. Sometimes it is great. Other times not so good. Today my Turkey Club "Mike's Way" was dry and I couldn't detect any oil and vinegar. I almost didn't finish it. read more

Watch out what they charge you for your food! On two separate occasions I have received a flyer in the mail listing their sandwich prices. And twice I have gone there, only to be overcharged. Last week the difference was substantial. When I complained, onr of the female employees looked at the flyer and said, "Those aren't the REAL prices." Huh??? When I called for a manager, they made me sit until they weren't busy, and only after getting progressively more insistent did I get a refund. The manager told me "The correct prices are on the board." Huh?? I find their sandwiches WAY overpriced. Better off at Al's New York Cafe at Irvine Ave. and 17th Street in Costa Mesa. No surprises and quality sandwiches. read more