Absolutely love this Jersey Mikes location! The service is always top notch and the workers always have such a great attitude! Hard not to just immediately be in a better mood as soon as you walk in! The fact that they offer a military discount too means that this Jersey Mikes will always have my business! Store is very clean as well and the food is fresh every time I have it! [this review was written in connection with a Toast promotion] read more

This place never answers their phone!! It's aggravating since the let you order online then specifically state to call the restaurant for substitutions. Why even offer it if you don't care enough to answer your phones!! Now I'm stuck with sandwiches that I paid for without the cheese I wanted. This is dumb service and don't offer calling if you don't even answer your phone AFTER someone called you for 15 MINUTES!! You guys need to do better. I'm writing corporate because this isn't the first time I've had issues calling- it's been every time! read more

So gross I'm NEVER coming here again moldy bread and they stacked my sandwich with huge chunk of cheese waste of money and the workers don't care ! Never again gross ! read more

Jersey Mike's Subs - Cali club Moldy bread so gross - Sandwiches Near Me - Imperial Beach, California

The ladies working tonight are awesome, normally send my husband to get my order let alone order my sandwich. Tonight these three lovely ladies helped me out, and were so nice doing it!! read more

Jersey Mike's Subs - The one making my sandwich is a also a hero lol - Sandwiches Near Me - Imperial Beach, California

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They were a bit slow but aside from that, it tasted fine. The brownies are really good too here. read more

Jersey Mike's Subs - Sandwiches Near Me - Imperial Beach, California

The girl with the stars & her grill guy always has this amazing personality with a smile making myself and family feel welcomed! Subs are delicious we can tell the difference when made with pride and without.. either way i like this location read more

Ordered a roast beef sandwich online, that was so dry and sloppily made when I got it at home that I couldn't eat it. The online app either had a flaw or there was a miscommunication, about mayo. My guy drove back to have it remade and was told no, by a bitter angry female manager who was rude and hostile. The manager refused to correct the problem by adding mayo, proclaiming she couldn't do that and she was the manager. And refused to give him Onions to help make it less dry.... My sandwich came back home 1 hour later .... I threw it away. What a petty way to treat people over an over priced sandwich. Skip this location save yourself the drama. read more

Jersey Mike's Subs - Sad Sandwich - Sandwiches Near Me - Imperial Beach, California

Terrible service, zero other customers in the store, 4 employees 2 working on online orders. They did not greet us or tell us how long the wait was after 8 minutes of standing there we asked how long we were going to have to wait they looked at each other laughed and said they had to fill the online orders first. I said is is going to be longer than 15 minutes and she didn't respond. Needless to say we walked out. read more

Great staff! The food is done so well done very good! I love it so much ! I wish I could go there every day but I would turn to an elephant.

I ordered 3 sandwiches 3 hours PRIOR to arriving. I arrived none of the sandwiches were ready. I asked 1 of the girls if I could take home a bag if chips since I waited and she said no have a good day. Horrible customer service. I've been coming in for years and never had an experience like this. Got home and realized all of the sandwiches were made incorrectly. read more

My sammich was made quickly and the staff are polite & professional. It tasted exactly the same as my last go-to Jersey Mike's in AZ. The shop is very clean and even though there was a line, the cook and sammich staff kept the line moving. read more

the food here is amazing! i was a little indecisive at first but Azul helped me build the best sandwich!! she was so nice and helpful along with her coworker whom i didn't get the chance to get their name! the place was also clean and had a cool vibe. definitely recommend. read more

Unbelievable, this is what $14 gets you at Jersey Mikes. Totally unacceptable - there's maybe enough lettuce for 5-6 bites. Great way to treat your customers who pay premium prices for your products. Keep up the good work. read more

Jersey Mike's Subs - Unbelievable, this is what $13 gets you at Jersey Mikes. There's probably enough lettuce for 5-6 bites, nice way to treat your customers. - Sandwiches Near Me - Imperial Beach, California

I normally order online and pick up because the line can be sooo long at this location. Came in this afternoon for a sandwich. Ended up ordering the club sandwich and got the peppered ham. I really prefer the pepper him over the regular ham. It's not like prosciutto it's been slightly different. I always get my sandwiches Mike's way no matter what and I always get a side of the peppers in oil to dump on my sando! I can never eat a whole one but that doesn't stop me from ordering the whole thing. Great service and delicious sub! read more

Jersey Mike's Subs - Sandwiches Near Me - Imperial Beach, California

They close at 8pm. Business is "open" until 9pm but they are INCREDIBLY RUDE if you come in to order. Don't even try to sit down...chairs are stacked and they only let you sit at one table (because they close the dining area even though customers are still coming in). DON'T UNSTACK the chairs! They will ALL be rude about it. Never coming back. This was a Friday night well before closing. read more

First, I want to preface that the employees at this location are great. I can tell when they are busy and keeping up with the orders are hard, and definitely want to acknowledge that. However, a comment that the girl in charge made today was shocking, and this is a PSA for anyone who orders online. I placed an order online at 4:30pm with a pick up time at 4:45pm (per the email confirmation). I show up around 4:50pm, there's a line and our sandwiches weren't made yet. No big deal. I left and went to get gas around the block. I came back, sandwiches still hadn't been started, and many people in the line already got their food and left. I asked the girl in charge if in store customers get priority over online orders and her response was YES to get them out faster.... lol WHAT!!!!! My sandwiches started getting made around 5:25pm! Common sense that orders (online and in person) should be handled in the order received, especially since their website tells us a time to go pick it up. read more

Ordered two subs, both with ham, one on white and the other on gluten free. Called back after ordering to hear the store doesn't have ham and only a few loaves of wheat bread left. Fine. We'll take the sandwiches minus a main protein and not on a preferred bread. Get to the store and it's a disaster in there. Three employees look up from their phones and the fourth, the one who talks to me, is trying to sweep up a mess of stuff on the floor. The only sandwich ready is the wheat bread sandwich and I'm immediately told they didn't make the gluten free sandwich because "they wanted to see if I was still going to want the other one." Why wouldn't I? But there's a reason we call an order in ahead of time... so that we don't have to wait. Someone, I'm not sure who, starts to make the gluten free sandwich while one of the female employees with piercings and multi-colored hair proceeds to cough all over the wheat sandwich. Two of the male employees look up from their phones at her, then at me, then at her, then back at their phones. Then, a third female calls me TJ and tells me she'll ring me up while the other sandwich is made. I ask for a military discount, and it's given, but there's no offer for an actual discount for selling me a sandwich without all the meat and on bread I don't really want. Terrible customer service. Total "C" team working tonight. How do you run out of bread? Maybe this was a one off thing, but holy smokes.... Extremely not impressed. read more

Always a good sandwich hot or cold! Close by to fill the Sammy need at a reasonable price. And great selection!

I ordered a #13 and when I unwrapped my sandwich the lettuce had hair wra around the lettuce so I picked up the other half of the sandwich and there was 3 more pieces of hair in the lettuce. I took the sandwich back and I was told that they couldn't give me a refund or remake the sandwich. read more

Jersey Mike's Subs - Sandwiches Near Me - Imperial Beach, California

The sandwich was good. But DONT come here if you're pressed for time. I mean I get it that the meats are cut fresh. But this place lags. Their inability to expedite orders is ridiculous. Four people got orders before I did. And I was there before them. Jan 27, 2023. read more

Everyone's so dang friendly every time I come in here they're all hustling and smiling at the same time welcoming every customer. As a bartender, I LOVE that kind of stuff. Not sure if corporate cares about yelp or looks at this but shout out to the 2 guys and the girl working right now it's 10:20am 11/20/2024 read more

Love Jersey Mike's and how consistent every location is. I frequently order for later events or next day school challenges, and they are always prompt and perfect. I also can't say enough about their fresh ingredients - it's clear it's not the bagged / frozen things like other stores. Their commitment to community is also a reason to always choose this place over other chains! read more

The manager of the restraunt (berenice) was so friendly. She always makes a great sub with the best attitude. I am now a customer for life!

I picked up a Super Sub sandwich combo (chips and drink) on my way to the Silver Strand beach. I chose their Rosemary Parmesan bread for my sub. The staff were friendly and efficient. It was a great lunch at the beach on a beautiful day. I recommend you try this Imperial Beach location. read more

Love love love Jersey Mike's subs. I can't believe I was a fan of Subway before trying Jersey Mike's. There is no comparison. The meats and cheeses are sliced up in front of you. The food is fresh and delicious. I will never go back. I'm a Jersey Mike's fan for life. read more

I prder online to pick up a order, got there 15 minutes like my order said was going to be ready, and i had to wait 30 minutes for my order to be ready. The guys there cooking were taking their sweet time to make my order. Why said order was going to be ready on 15 minutes and had to wait 45 minutes Horrible service. Im never coming back to this location. People there waiting for their food were pissed and complaining to the guys there too. read more

Great sandwiches. Tastes yummy. Ordered, ate, enjoyed. Summer special was cool and so was the free combo with this review. read more

Jersey Mike's Subs - Sandwiches Near Me - Imperial Beach, California

It was 1020 and they wouldn't open the door even though they open at 10. Claimed they didn't have the keys but somehow they were able to get inside. read more

My husband ordered $440 worth of sandwiches for his work crew to be ready at noon. They called him at 11:40 and said it would be ready at 12:15. He was there at 12:15 ... still not ready. He finally got sandwiches at 12:40. Pictured is the vegetarian sandwich he received from them. Only bell pepper and cheese on the sandwich. Pretty sad quality and poor service. Late to feed his crew and the quality of the sandwiches was pathetic. read more

Jersey Mike's Subs - Jersey Mike Vegetarian sandwich and only got bell pepper and cheese! - Sandwiches Near Me - Imperial Beach, California

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We have loved this location in the past, but the past few times have been so very disappointing to say the least. On our most recent visit, Tuesday Feb 7th, around 7pm, my husband and I went there and the gal making our sandwiches didn't wash her hands, and then she was cutting the bread, and she was pushing the bread against her dirty apron, while cutting through the bread with the knife moving toward her stomach. My husband asked her to please get him new bread, and to please not rub it against her apron, she ignored him. He asked again and she seemed angry and went and got another gal to help us. We explained to this gal that this is not within health code to rub the bread against a dirty apron. She assured us that Jersey Mike's corporate trains them this way and that this is what they all do. I cannot believe this is true, at least I hope not. I have owned two restaurants, and health code would not permit this. PLEASE train your staff at this location about health code, and also about how to be thoughtful when a customer asks for clean bread. We are seeing quite a few health violations at this location at night, please train the staff here properly, we really do love Jersey Mike's and want to continue coming here for dinner. Thanks. read more

Okay, so I haaaate being negative on Yelp. HATE it. But consider this constructive criticism cuz I LOVE Jersey Mike's as far as the food y'all make. I literally dumped Subway when I found Jersey Mike's. Like, Subway who? I digress. Here's the thing. Something happened between like a couple months ago to today as far as staffing/management goes. Two orders ago, I ordered 3 sandwiches. Two of which had the type of bread switched. So my kiddo got the white, I got the wheat, when it shoulda been the other way around. Something I can kinda move past but still, I should be able to enjoy my food the way I want. Then today, I ordered 4 sandwiches and only got 3 of them. I get it, y'all have the take out orders, the dine in orders, the ones for Doordash or whatever, lunch rush happens. So like, take a deep freaking breath in... breathe out... and make those sammies with a clear mind so I don't have to complain. Or like, fire the person who's screwing up cuz clearly y'all don't deserve my venting and ranting and all that jazz. I'll forgive ya... but honey, three strikes and you're out read more

Avianna is the rudest, most unprofessional and incompetent employee at this location. She never greets us when we walk in, regardless of how busy or empty it is in the store. On multiple occasions, she has stopped what she was doing (even if it is standing and chatting with her friends or talking to her boyfriend who visits her at work to get free sandwiches), stared at us with contempt, then turned away WITHOUT ACKNOWLEDGING US. On those same occasions, we have witnessed as she has made sure to immediately welcome and greet several other guests who walk into the restaurant, without even having to turn to look at the door. She is intentionally ignoring us and refusing to greet us upon arrival and throughout the duration of our time in the store. She speaks to us with disdain and a malice that she cannot hide in her voice and facial expressions. She also refused to give us napkins for our online pickup order despite our polite request. I have no idea why she has a personal vendetta against us. Is it because we are Asian? Or does she hate loyal customers who support this company on a daily basis? I sincerely hope that she receives proper training to address this unacceptable behavior and learns how to treat ALL customers with basic respect, not just the ones she selectively caters to. She also has multiple nose piercings but does not wear a mask, which we were told was the company policy. Moreover, she has handled subs without wearing a hat or hair net, which has unfortunately resulted in my sister finding hairs in her sandwiches on multiple occasions. This is disgusting and unsanitary and a clear violation of proper food handler safety protocols. Gross! read more

Gotta say that these subs are delish!!! I had never tried them before but it's good. Ordered the number 8 and mikes way is the way to go! The only thing I think that this location is under staffed that the wait took long and then they got three of the peoples order wrong even mines they gave me a big one instead of the regular sized one. I mean this thing was huge!! They asked if I wanted to switch but I didn't want to wait no longer after 30 minutes. What I like about this location is that they have seating outside and very nice and clean. read more

Over rated, I have had a lot better subs at subway by far. Without the higher rates. Showed them the coupon they put out and told them what l wanted and no one said anything about that coupon does not apply to giant sub. It's ok will never visit jersey mikes again read more

I love going to Jersey Mike's. The sandwiches are always fresh and done on time. I love the discounts that come with the app.

My wife and I have ordered sub sandwiches from here. They were humongous, so far we will get a total of 8 meals out of the four sub sandwiches we ordered. I can't say that the sandwiches were overpriced but you get what you pay for! And when I can't sit down and consume 1 sub sandwich it's humongous read more

Regularly order from here for lunch. While they had their service issues when they first opened they seemed to have fixed their shortcomings. Sandwiches are always delicious. read more

Jersey mikes is consistent on their quantity and quality of sandwiches. You could always come here for consistency. Love me some jersey mikes!! read more

Takes a while to prefer when they are busy but it's always worth the wAit . Defenitely better than subway

Much better than Subway. A little more $ but you get more quality. Recommended by many YouTubers. So I go there and ordered a simple sub just to try them. The sandwich was great. Much flavor and better quality than subway for sure. I'm telling you the honest truth. Something about subway is that I feel a little sick after eating it. The same feeling I get after eating trashy food. Can you blame me for being truthful? The point of the story is that I'm not going back to Subway. Never again. Screw your Subway! read more