Five stars all the way. From the moment I walked in, the vibe was great--friendly, upbeat, and clearly a team that knows how to run things right. The staff kept things moving smoothly, and one of the guys behind the counter had everyone laughing with his jokes, which made the whole experience even better. You can tell it's a younger crew, but they're on point--professional, efficient, and genuinely welcoming. My order came out perfect, and the attention to customers didn't go unnoticed. Little touches went a long way and made it feel like they really care about the people coming through the door. Overall, easily a 10/10 experience. I'll definitely be coming back. read more

What is going on with the bread here? This is my 3rd time to get a sandwich and the bread has turned in to rubber! Not sure if this is a corporate change, I have a feeling it is. But it's ruining your sandwiches! I do hope this gets corrected soon because this will no longer be my favorite Sub Sandwich shop. read more

Jersey Mike's Subs - Turkey Sub.... Bread is like rubber. - Fast Food Near Me - Kingwood, Texas

Made fresh- made to order exactly how you like it ....way better bread than Subway, quite a bit more expensive....

Yesterday was my first time to come to this location. I tried their veggie and liked the soft bread which add tastes to their sub. The lady crew was friendly and patiently took time to ask us what ingredients we wanted to have in our subs. It is convenient to drive to this location which is right outside a residential community. read more

Jersey Mike's Subs - #14 The Veggie - Fast Food Near Me - Kingwood, Texas

No greeting, No smiles, No thank you for choosing us, No please come back again. We were made to feel like we "owed" the personnel something by choosing to purchase sandwiches here. However, the establishment was clean and order was taken promptly and parking was ample. I will ALWAYS choose the Valley Ranch location going forward read more

All I'll say is these guys have attitude. And not in a good way. They make you feel like you're the idiot and they are doing you a favor by being there. read more

Kevin was very helpful and very knowledgeable of the menu, he made me feel better about the price of the sandwich by explaining the quality of the sandwich. He also helped me decide what I should get. He even got my friend and I to sign up for rewards to get our free cookie! Slay Kevin do great things + Jesus loves you read more

I usually order the Italian sub with all the fixings.. it's always very good. Today, I ordered the Spicy Italian Chicken sub served warm. Yummy! The combination of grilled chicken with pepperoni, melted provolone cheese, and pepper relish served on warm bread wavery tasty. I added lettuce which different texture and gave it a nice crunch. It wasn't overly spicy so I wish I had added banana peppers. Definitely will order this again. As always the staff is courteous and professional.. they always strive to get your order correct. read more

We used to love this place. I got a cheesesteak abt a year ago and it had so much gristle and hard pieces (of what??) I ended up throwing it out. Gave them another try a year later. First bite, hard chunk. Spit it out. Try one more bite and another hard piece. Spit it out. I'm hungry and figure I will try a bite from the other end. Yet another hard piece like bone. I threw the whole thing out and will never order again. read more

I've had jersey mikes subs a while back, but geez they have really gotten very expensive 6$ for a half of a 6'' inch which is a mini is almost equivalent to a small Hawaiian roll, a 6" inch which is a regular is about 12$ and a giant which about a footlong and almost is over 16$ and all depends on what kind of sandwich your getting so prices may vary, thats not adding the chips and drink which can cost you. I do like their sandwiches and their bread is freshly baked. my fav. sandwich would have to be the # 2 jersey shore fav. which has provolone , ham, and cappacuolo. overall sandwiches are good just not crazy on the prices that this place have id save my money for something better in the area read more

Jersey Mike's Subs - The #2 Jersey Shore's Favorite - Fast Food Near Me - Kingwood, Texas

I placed an order online. I'm from out of state and mistakenly went to this store and not the store I placed my order at. I went in and instead of being kind to me she told me it wasn't her problem. She could have helped or at the very least said there was another store not far and I should check there. read more

Quick service. Good sandwiches. Friendly staff. It's a sandwich place but I need 85 characters.

My husband and I have been dying to try this place since they opened, and having a severe gluten intolerance, I was thrilled to find they have gluten-free bread. I ordered the club, and my husband had the Mike's Philly. The staff went above and beyond to prevent cross-contamination. For GF bread, the size of the sub was pretty large. I was extremely impressed. It was full of protein and flavor, and I would absolutely order it again. Our food took awhile to prepare, but it was absolutely worth it. We will definitely be back in the future! read more

Jersey Mike's Subs - Fast Food Near Me - Kingwood, Texas

Good Subs, High prices. Convenient location. Fast service. Custom made Subs with fresh ingredients. Fresh sliced meats.

I have been to this location 3 times in the last 2 weeks to be told they have no bread. Highly recommend not wasting your time at this location. 30129 Rock Creek Dr Suite 800, Kingwood, TX 77339 read more

Did you know Jersey Mike's caters to the Gluten intolerant?? Well they do! The offer gluten free sub bread....and...(get this).... They even sterilized the meat slicer and wipe down the entire prep area to prevent cross contamination!!! I just learned this, as I beared witness to it myself. Very impressed that a franchise sub shop would do that. Two thumbs up to Jersey Mike's for that. Oh! Did I mention they offer a free GF cookie for you too, with your purchase a gluten-free sandwich!?? Well, they do! Isn't that awesome!!? #gluten #gluten-free #GF read more

This location used to my favorite. I loved coming here, the employees were kind and very welcoming. Jersey Mikes was the thing I craved most when I was pregnant so I definitely binged after giving birth lol That being said, I'm super disappointed with their service lately. I'm not sure if there was a change in management or what may have happened, but the staff is always gloom or rushing to get you out. The faces I used to like seeing are not even there anymore. I order online for pickup a lot and these past 4 orders (yes we counted) have been really disappointing. First off my order is always wrong. Either there is something missing or something that's been added that I didn't even order. We've even gotten seriously burnt black bacon that was crumbling in the sandwich. I know food service is hard, I used to work at canes so I know how frustrating and demanding that environment can be. Secondly, every time I try to pick up someone is in a bad mood or rushing me out. I know these people probably want to hurry and get out of there but seriously don't rush an order and then screw up. That's gonna cause even more issues. I absolutely LOVE jersey mikes. This is not a post directed at the franchise. This is also not to bash the employees currently there. Every location is different, as to be expected. I'm just so disheartened that the one closest to me, literally across the street, has become unreliable. I hope something changes for the better. read more

This story is going down hill. Placed an order for 3 sandwiches. The bread was hard as a rock, one bread choice was mixed up on two of the sandwiches. Incorrect meat on the #9. Very disappointed. read more

We love a good sub from Jersey Mikes but the subs are never made consistent. I will ask for items on the side, since they are usually missing from my order. To then open the sub and everything I DIDN'T want is on the sub. They have gotten better but if you order the #8 ALWAYS check to see if they put bacon on it. read more

I used to be a big fan but $15 for a sloppy mess of a sandwich really turned me off. I get that tuna should be moist but this was straight up dunked in liquid. Plus they charged me $1.50 for two super thin slices of cheese... what? Taste was subpar. In terms of value for the money Jersey Mikes is a hard pass especially in this economy. read more

Jersey Mike's Subs - $15 sloppy mess - Fast Food Near Me - Kingwood, Texas

Service is always super inviting, friendly and engaging. If you have t already try the #99 - Chipotle cheesesteak!!

Slowest service of any sandwich shop I've ever been to. Two employees both standing around dumbfounded spending 25 minutes to make 6 sandwiches for the customers. Impressively poor service. read more

Jersey Mike's have pretty good sandwiches...I had a regular turkey with provolone cheese...lettuce...mayo and hot chili dressing...I was really impressed with this location...even when the young kid came off break and forgot to put on gloves...prior to making my sandwich...and hearing the manager tell him to put some gloves on...and get your head in the game...she was more like a mother figure than his supervisor...good atmosphere at this location...clean...and very polite and friendly...I will be back read more

Katelyn and the crew are the best. They made my number 13 Italian Mike's Way add pickles banana peppers and red pepper sauce. When you come in tell Kaitlyn Mike said hi. Shanna crew will hook you up it's the best of you ever had. read more

Sandwiches just keep getting smaller and smaller with less and less meat, save your money and go to Jimmy John's!

Cheesesteak was merely okay, my buddy's Italian looked far better, and was absolutely huge. Employees made ordering needlessly complex and confusing, can't stand the fact they only offer Pepsi products, not even Dr. Pepper on the fountain. Sandwiches are huge, probably overkill and a little on the expensive side, but definitely a step up freshness wise from Jimmy John's and it's nice to know my money isn't being used to kill endangered species in Africa. They could definitely improve on the soda and chips front, selection was far too minimal. Otherwise solid sandwich place. read more

This is actually a very long story. And I will be calling corporate office about it... My father has staged for lung cancer and we stop at Jersey. Mike's right by the hospital off of North park and Kingwood all the time... But this particular day September 20th Stop to get sandwiches like we always do. Because my dad loves their sandwiches... And the manager she was horrible. We ordered 2 sandwiches, my brother ordered one and my mom ordered 1.. My brother ordered with cash and my mom paid with a card... They were standing around waiting cause I already paid and the manager walked up very rudely said. Can I help you what he wanted? They both stated they were waiting on their sandwiches. Well, I need to see a receipt. So my mom handed her a receipt. Well, it's gonna be a minute. As what she said, then she asked my brother for his receipt, and he said the girl didn't give it to him, he paid cash and she said. Well, you're not getting a Sandwich until I get a receipt... My brother was like what we've been standing here for 10 minutes already. Nobody's made our Sandwich? So a girl walks up that works in the back. And says here here's the receipt right here. It's on the register. I just took his money.... Well, anyway, the manager was being extremely aggressive to all the employees. She was not nice, she was refreaking out.. A bunch of people were walking in and she basically told My mom and my brother that they were just gonna have to wait. She had to wait on the other people. And my mom was like no we've already paid we need to get our sandwiches.. An hour and 15 minutes later, my mother got her Sandwich... And when she got it, it was incorrect, the kid told my mom that there was no jalapeno peppers on her Sandwich, my mother cannot have jalapeno peppers, she has a reaction to them, and lo, and behold when she took a bite, there was full of jalapeno peppers. So she was not about to go back in. Because she had already been standing there for over an hour. When there was no need for it. The woman was disgustingly rude to my mother and my brother. We will never step foot in the store again and like. I said I will call corporate on this. Because of the way she spoke to my mom, my father is dying. She just wanted a Sandwich for my dad. Every day. We get him one could be the last chance. He gets to get one, and how dare you ruin that experience for him!!! .And then to tell her that she has to wait. When all these other people are walking in. When she's already paid, why? Did she have to wait? She already paid for her food? This woman should be fired. The way she spoke to her employees. And to my mother is unacceptable. read more

This was my first time to ever try Jersey Mike's and I told that to the guy asking me what kind of bread I wanted, and he said since it's my first time, I get a free cookie! Lol my visit already starting out perfect! I ordered a regular club sub and it was sooo good! They don't have as many ingredient choices as some other sandwich places, but this sub was the tastiest! All employees were so nice!! I'll be back again! read more

While waiting to place our order there was a rude female customer ahead of us. The 3 young employees were super polite & had great attitudes. This female customer was just rude for no reason just barking I want this and not that. That's not mine and that's not what ordered. One employee told her it was an online order. She was like oh! Again, no reason for her rude attitude. These three employees did a great job representing Jersey Mikes. Whatever family sent this bitter woman to fetch their order...I feel sorry for you all. I didn't get the names of the employees but they were on the clock on Friday, 8/18/22 , 4:30pm. read more

Love their sandwiches! Thinly sliced deli meats, and freshly baked bread make for the best sandwiches. We eat here frequently and have never been disappointed. Excellent service and consistently a huge plus for me. Give them a try if you haven't yet, you won't be disappointed. read more

This place is a very expensive sub shop. $11+ just for a foot long!! They tell you they don't do foot longs but save you self some money!

Great food and service. Always pleasant when going in to place an order or pickup our to go order.

Excellent customer service. I went during dinner rush, but do not have to wait long for my order at all. I ordered a regular sized Philly cheesesteak. Waited less than five minutes. Read food great Customer Service keep up the good work. read more

The staff was really awesome, I came in today (1/7) around 7pm. The store was super clean, the staff was joking aprons with me made me feel really welcome, and food was made to perfection :-) The manager on duty was awesome, scared him with a joke there, sorry about that! read more

Food was good and fresh just like I like it. Ordered online on their app. Was ready when we got there. I will be ordering again.

I will never go to this shop again !! The guy who was preparing the sandwiches was extremely rude and obnoxious . He proceeded to tell me off for not ordering the sandwiches at the same time as he had to put the meats back on the machine!!! Which he never cleaned. Very disappointed read more

I truly enjoy their subs. They remind me of the times on the Jersey Boardwalk. The staff is usually on the ball moving things along, even during rush hours. The only times things get mixed up is when training new members, which is somewhat understandable! read more

We have been ordering JM sandwiches to go since they opened this Kingwood store. Tonight we ordered the #5 Super Sub and #7 Turkey and Provolone with some customizations. They have and make the best sandwiches by a long shot. The Rosemary Parmesan bread was fresh and tasty. The toppings were as requested. They were both loaded with meat and cheese. The app is easy to use and with payment online there is no waiting. They were ready for pickup on time. The staff was friendly. All in all from ordering to pickup everything was great. read more

Ms. Yolanda the manager at this location was remarkable with excellent customer service. She took her time at a great pace to make my sandwich in a timely manner. She had the restaurant nice and clean and she also had a warming welcoming greet once entered the restaurant, which would be more than my reason to continue to eat at this restaurant. read more

Man what an experience. As soon as you walk in everyone starts yelling about sandwiches. I had never been here and was just trying to read the menu and between the three people trying to talk to me I ended up going with a recommendation from one of them and got a chipotle cheese steak chips and a drink. For $25.00. TWENTY FIVE DOLLARS FOR A SANDWICH Chips and a drink. And the drink machine didn't even work everything was watery. Sandwich was okay, definitely not worth it. It was not any better than potbelly , jimmy johns or subway. Save yourself the hassle and some money and go somewhere else this place is not worth it. read more