Oh, Whataburger. You have failed me and certainly others in the original, tasty, and go-to…read morehamburger that was a Texas tradition. Nothing is worse than a re-do of a classic meat patty, cooked to order, with your favorite toppings. Just in this year, I've received several pre-cooked patties with a dry bun, and no-so-fresh veggies. I don't know what is going on, but I am leaving Texas and Whataburger behind. I'm sorry the need arose to change up the best burger on the planet. The service is usually (mostly) good, with few mistakes in preparation or customer service. Keep up that good work. The ambiance at Whataburger is decent. The restaurants are always clean, and your order is brought to your table, with condiments and napkins offered with a pleasant demeanor.

The wait time at night during the week, they asked me to pull into second line but the wait is like…read more40 minutes like they making the food to order...

Bad customer service! I've worked fast food too. I've had bad days too. Such a horrible experience…read moreI will not be returning. Shake looked more like a drink with its super liquidy consistency and got the wrong size.

Only good thing was the ice cream. It was a little runny though. Blonde woman working the drive…read morethrough has terrible customer service. Yelled at us for taking too long and just had an overall bad attitude.

Happy that you're closer here in Humble BUT the sizes of your chicken fingers are so tiny…read more It's embarrassing. So disappointing. We keep hoping and giving you many chances. I'd rather go back to the Kingwood location they are consistent with their chicken fingers sizes.

Drive-thru can be busy, but food is made fresh, and employees here ar hard working, and customer's…read moreare happy. Open late, and Sundays unlike Chick fil a. Only thing about Canes, higher prices than most chicken places, and sauce is needed or it wouldn't taste good.

Since I work out across the way at the 24 hr fitness, I'd feel pretty guilty hitting up Mickey D's…read morebefore or after a workout, but Christmas Eve shopping at Palais Royal so happened to bless me with a coupon for a free McCafe hot chocolate (I actually grabbed two--they were just sitting there)! Since Houston weather doesn't disappoint in changing from cold to hot in 100 nano seconds, I needed something to keep my Christmas spirits bright. Free hot chocolate seemed to be the ticket. Christmas Eve shopping early in the morning leaves one hungry because there was a line building in the two lane drive thru. Unfortunate, McDonald's has not perfected (or cannot steal) Chick-fil-A's dual drive thru genius. They trully have two drive thru lanes--this McDonald's had two ordering intercoms, BUT you have to maneuver your vehicle back into one lane to pay and get your order. I think someone had a brain fart when they thunk the two drive thru stall idea up. In any case, the line still moved pretty fast, although I was easily confused by the multitasking crew member blurting out a total that was not mine and making me think they had the wrong order or were overcharging me. All well that end's well--they took my coupon, I got my white chocolate cocoa (which tasted REALLY good with the cream on top), and headed to the gym charged with a free caffeine boost. If it was lunch time, I would avoid the drive thru here and either go somewhere else or park and go inside. From previous observation, this McD's always has a packed drive thru and I came around 9 am. Can you imagine the lunch crowd???? One plus is drive thru ice: ; 8 lb bag of ice $1. Price beats the 99 cent only store down the street which sells 7lbs for "99 cents" (you know their items do not cost 99 cent anymore right)? Plus, you don't have to get our your car for the ice. #Bonus and #Score Bottom line: Go here when you're not in a hurry.

Okay so hear me out: I haven't been to McDonalds in years. I started to lead a healthier lifestyle…read moreand truthfully, if I was going to break my diet, it wouldn't be for McD's. Especially given that most of their restaurants are hit or miss. Instead I would go to Chipotle, for example. However today I was in the area and realized just how much I missed their apple pies. So I thought, why not? I got myself a no 10 (chicken nugget meal) and apple pie and it was great! The fries were hot and fresh and my meal didn't taste as if it were sitting there for hours. Although the drive thru line was pretty long, it surprisingly went very fast, so I wasn't there long at all. The staff was also friendly and courteous. Now I'm not saying I'm going to visit here often, but after todays service, I wont mind trying again when the occasional craving comes along.

The meat, rice and beans could have been a little more hot (temperature hot)…read more Staff was friendly, place was clean.

Mondays are $6 chicken burritos and burrito bowls!! I think that's a great deal. I also love some…read moreof the toppings like the spicy avocado salsa and serrano ranch. I do wish the fajita vegetables were more than just onions. The service is typically good if the line is not too long. I will definitely back on Mondays!

Great sandwiches, good selection ! With prices rising everywhere, haven't been there for several…read moremonths, eating at home mostly, but what I remember I did like their sandwiches!

All the employees are so nice to customers and each other, just waiting in the lobby for an order…read moreand everyone's on some "yes ma'am, thank you" all that.

Listen. Big Taco Bell, please give these individuals a raise…read more Probably the best Taco Bell I've had in recent memory. Service was kind and quick. Food was fresh and made really well. Tasted like a genuine quality meal instead of cheap fast food slapped together.

If I could -0000 I would. Came to this "establishment" if we can even call it that. 6-8 people at…read morework, NOT WORKING. 6 cars deep waiting for someone to take our order. What a lame place of business. This is not the first time either. Another time, a young woman had an attitude COMING FROM HER BREAK. Just ew. What's the point of having a building w/ so much inconsistency & discombobulation???? Why hire staff who DO NOT WANT TO BE THERE??

Over the past year they've gotten so much better on service and accuracy and having a clean place…read moreto wait. This location came in clutch with a recent door dash order that was perfectly seasoned, perfectly packaged, still hot upon delivery and perfectly sized. I didn't expect much for a delivery but I want to highlight that this was ironically the best order I've gotten from them, one where I was not present. Perhaps I'm the problem. Seriously, I'm proud of this location, love this crew (we frequent it a lot in person due to location/proximity and the Louisiana dry rub) and commend them for winging it this Saturday. Of note, we tried the new lime flavor...not a favorite and will be sticking to what I know works for classic wings--dry rubs, fried hard. Especially for a delivery. thangya bone-in petit!

Made a order over the phone once picked up and got home order was wrong. Called to speak with…read moremanger who would not give me her name saying I should have repeated the order and I should have said mild and then lemon pepper (which I did) . This is not the first time I ordered this flavor . They wanted me to come back and they can re make the order then the manger Paola said they don't have that flavor like which one is it??? Very disappointed with how prior to speaking with manger she stated that she couldn't give me manger name because that's private information. Also on the receipt It says HOT LEMON PEPPER asked for MILD LEMON PEPPER. It's sad if I call in order I will now have to record my conversation for proof . I also did the survey that comes on receipt and I find it funny how it says review has been done which I have not done it . Mangers are unprofessional and to young to try to mange a business instead they argue with the customer back and fourth instead of trying to find a resolution.