It doesn't seem like the people working here care about customers at all. People come in, they're ignored and continue talking. It doesn't look so clean either. read more

I love Jersey Mikes but in particular this location. The customer service here is fantastic. I go fairly regularly and I'm always impressed with the kindness and friendliness of the employees here. Today I accidentally ordered my sub online to the wrong location. They remade my sub within less than 5 minutes, no questions asked, and even gave me a free drink to have while I waited. Thank you for making a stressful week so much less stressful read more

We tried this the day it opened, it was busy but the service quick and convenient. I have tried the cheesesteak, chicken cheesesteak and the veggie wrap. The sandwiches definately have plenty of sauce and cheese, so if you are looking for something healthy - this is not it. The 2 things I really like are the fact they let you order on the phone before you come in and they make items to your preference. So you can really create your own sandwich or wrap. My downfall about this place is that I dont think its somewhere you can go often because of the nutrition value. However, if you are looking for a cheesesteak in the local area, this is the place. read more

We were not greeted when we walked in, took awhile before we were acknowledged Service seemed disjointed, definitely disorganized. Not tip worthy. Sandwiches were good. I think I will find a different location to patronize. read more

I know this is a chain, but their sandwiches are good. The staff at this location are very friendly and like to chat it up while you wait for your hoagie to be made. The hoagies/sub sandwiches are on point! I have been there twice and have gotten cold cut subs, but the hot sandwiches look great. Next time I am going to get a cheese steak. They look good! I cannot say enough good things about this place. These are the types of sandwiches that I am used to from back home in Pennsylvania, just north of Philly. This is what I was raised on. My name is Chris. read more

My first visit (lunch time on a Saturday): They were understaffed, incredibly slow, and the made the wrong sandwich. When the order was corrected, it was enjoyable. From order to departure, I was there for 15 minutes. This is not the time I expect to commit at a sandwich shop. My second visit (3 PM on a Saturday): They had more staff this time, but they were even slower!!! I saw multiple flies landing and walking on the tomatoes and lettuce. The staff working this area either did not see them (which would be highly unlikely) or chose not to address the issue. I called out the issue and they brought out fresh vegetables. After paying (because the line was backed up and they wanted my money while they worked other orders), I sat for 15 minutes (AGAIN) while they made my cheese stake. After all of these issues, they brought me my sandwich with out the lettuce and tomatoes, even though I was the person that complained and asked for fresh vegetables! After all was said and done, my sandwich was good, but definitely not worth the hassle. There are so many good and locally owned sub shops that I would rather visit. Say NO to Jersey Mikes! read more

Not bad at all. They make a pretty respectable Italian cold-cut sub (#13), they're not stingy with the hots like Subway (home of every sub tasting the same) and they know better than to throw mayo on it. If I'm in a sub mood, I know that I can hit Jersey Mike's in a hurry or take a few extra minutes for a Wreck up the road @ Potbelly. Clean store and competent counter staff, too. read more

These subs are absolutely delicious. I always get a giant philly and a regular turkey. Yummy! And I must say, the guys there are awesome. They always make my subs perfect and with a smile...now, I don't want to be cocky, but they always seem to be flirting with me too. I don't mind though...LOL! read more

We had the Big Laguna Cheese Steak. It was really good. The cheese sauce and jalapeno peppers really set it off. The only negative was the staff started putting chairs on the tables 30 minutes before closing. read more

From the minute I walked through the door the service was great. The food was hot, fresh and made quickly. All food is cooked to order so you don't have to worry about getting a cold sandwich unless you order one. I don't eat beef or pork so I always order a #42 sub which comes with chicken, cheese, peppers, onions and whatever extra toppings you'd like. read more

Mike's way Tuna salad sub is delicious. It's highly recommended. ..the atmosphere is awesome too.

Employees were very friendly. I was greeted upon entry into the sub shop. I purchased a chicken cheesesteak. It was loaded with chicken, mushrooms, onions and peppers. It was massive. Too much for me to eat alone. Awesome!! I'm looking forward to returning to Jersey Mike soon. read more

The subs here are as fresh as you can get a sub (they don't slice the meat until you order your sandwich). next, this ain't no four little thin slices like subway do, they load it up with nice thick slices, they dont get mad if you want extra fixins. they encourage it (they have a bonus for any sandwich called Mike's way) you gotta check it out, this is what every sandwich shop should do but are afraid to. they add bacon) extra oil and vinigar. to make the perfect sandwich I usually get a numbers 8 the club sub. but I always add roast beef .so if you haven't already give Jersey mikes visit. but go to the website first and get a coupon. read more

I'm from NJ I wanted to see it their subs stood up to the ones from home. So I stopped by to try it out and I was blown away. First by how great the workers there are. Mostly high school aged kids that actually had great customer service skills(really impressed). Love how the deli meat is sliced in front of you when you order. Then to the bread, absolutely perfect. Thick enough to soak up all the vinegar and oil they put on and soft as well. The toppings were spot on and fresh. Heaps of thinly shredded lettuce, tomatoes, white onions(not purple), lots of oil and vinegar and oregano are key ingredients in what makes a jersey sub a jersey sub. Totally took me back to the corner deli that made them from back home. I'm so happy that I found a great sub place, but now I'm worried that it might become a new obsession. read more

First time at Jersey Mike's and won't be going back. The Famous Philly Cheese Steak sub was more mayo than meat. On the Original Italian they sliced the meat and cheese so thin you could see through it then piled half a head of lettuce on it. Even though I saw cheese placed on the sandwich it disappeared by the time I ate it. The bread was good, to bad what they put on it was lacking. Oh and we didn't get or see anyone get pickles with their subs like they did when they first opened (stated by another reviewer). read more

I've only been here once but I loved it! I got their famous cheese steak & it was amazing ! I'll definitely be going back. They also had very good associates there, very polite :) read more

Horrible customer service, nasty employees with terrible attitudes. There are at least 3 other sandwich shops within 2 miles of this place - save yourself the trouble of dealing with these awful people and go elsewhere. (For the record, have tried to contact the company several times and no response.) read more

They're good, but don't order anything online. Three times now I've ordered through the site only to find that they hadn't even looked at my order when I got to the store. I shouldn't have to wait 25 minutes for a sub that I ordered 15 minutes ago. If you're in a rush and don't want to wait in line, just call ahead. read more

This review is based on their online ordering. Don't bother. People that were at the end of the line when I arrived got their food faster.

Team Thomas! Someone needs to thank who ever raised this young man as he has an amazing outlook on life, has a stellar smile, and runs a great team that makes a darn good sandwich! Cleanliness, friendliness and freshness must be his motto! Thanks Thomas! My husband says your subs are "the best he's ever had anywhere!!" Keep it up! read more

Very great place to eat is a little pricey but it fills u up very quick. Great customer service it's a young staff maybe like 16-20 but are very entertaining a great vibe in the store and these guys love what they do take great pride in there work very cool place go visit I had the cold sub mikes way very good read more

I love this place...mostly because of the staff. If everyone in the food industry acted like them we would have a better eating experience lol! I always order the Turkey and Provolone or the Chicken Cheesesteak...their just damn good. I don't need the 20 plus ingredients that other places have...just give it to me Mikes Way! Always Ffresh and tasty. What more can you ask for! read more

It's the best NYC style sub place any where. I only get the #13 giant size Mikes Way. I have never tried any of the other subs. People tell me that they are all good. read more

Horrible service. The people working behind the counter were rude and seemed to be annoyed that we were ordering food. The one worker had her food on the counter where our food was also being made. I have eaten at this chain in other places, but this experience will make me think twice about eating at a Jersey Mike's in the future. read more

Working in Beltsville you are pretty limited with food options so I'm always curious to check out new eateries. I had passed by this place several times and finally decided to check it out with a co-worker today. First thing you notice as you go in is the display case with their meats & cheese "selections". They're clearly trying to go with the cheese / butcher shop look but it looks rather pathetic when they have but a few selections in both categories. The customer service is kind of hard to pinpoint...it's that typical new shop in town / a bit over the top / uncategorical. I ordered a veggie wrap because I've been trying to minimize my meat intake and the operator of the meat slicer made some comment about how he loves meat so much and how he's glad we're high on the food chain..I wasn't paying attn so not sure exactly what he said but it came off rather odd.....like it was some sort of dig at my choice of a veggie wrap. So then off to the "fixings" person. They asked if I wanted it "Mike's Style" to which I replied "What does that mean?". Then they realized I had a wrap which is prepared in a separate area. Mike's Style apparently just means they put a particular set of vegatables and sauce on your sandwich. I was then offered a "cookie for a rookie" because I had never been to the place before. Seriously...can we get more lame? On to the food. The wrap was well prepared and the vegatables were nice and fresh. Nothing mind blowing but also probably a step up from what you might find @ other franchise type sub shops. I'd probably visit this place again but definitely would not be the first place I would consider and I wouldn't throw it out as a recommendation to anyone. read more

I have always enjoyed coming to this location. Despite the young age of the employees they are always professional and very mature. However tonight was a lot different. Of the 5 employees ONLY Jameka and Atanna were on their job. Jameka had to ask my over a few times thanks to the other 3 taking loud in the back. Then once she received it, she had to ask for a grilled 3 times, to whom finally came up, but carried on with her unprofessional banter with a young. I appreciate these two young ladies for maintaining their professional composure thought their colleagues antics. read more

I have to admit, this is one good sub shop to hit if you're living in around the Laurel area the people that work back there pretty motivated and they really put out some great sandwiches so I got to give a big shout out, hat tip,major props to the team at Jersey Mike's in Laurel Maryland usually get the giant 17 Philly cheesesteak and it usually is right on point every time I get it.so great job there for the team at Jersey Mike's there in laurel this is one happy customer. read more

Ok, so let me be honest in saying my first experience here didn't get me. My partner who really seems to enjoy their Chicken Philly dragged me here a few times, and I then found myself craving it. While I agree, the bread isn't that great and would be yummier toasted or a little warmer I find a way to work with it. I don't actually like Mike's Way, although I typically do. They don't put on the right amount of spices and vinegar. In fact, they just go crazy and overdo mine each time. So I eventually gave up because "Just a little" or "Light Mike's Way" didn't make a difference. I just order it plain with some mayo and I actually like it more. I usually get the Turkey, Bacon, Swiss on Wheat with all the fixings including the hot peppers. It is just right. If I want a sandwich this is the place to go, beats any Quizno's or Subway for sure. read more

Best tasting cheesesteak in the area. The cheese isn't just melted on top (this isn't a cheese melt) nor melted on the bottom of the sub roll (hate that) - it's fried with the meat. Each biteful of cheesesteak is a co-mingling of savory cheese, tender meat, crisp shredded lettuce and thinly sliced tomatoes. I normally get the foot long and even though I'm full midway through, I continue to eat cause it's just that yummy. The only misstep is the sub roll. It's too bready and not soft enough, but that doesn't stop me from plowing through this sandwich. read more

Ehh, its good, its in Laurel, and it will satisfy hunger with no issues. Yummy!

Went on Wednesday and ordered the cheesesteak with jalapeno peppers and extra cheese. It was great. Service was kind of slow, as they were not crowded, but they were friendly and the sandwich was great. Would definately recomment and hopefullyt hey will continue to put as much meat on it as they did this time. read more

I have always passed other jersey mikes locations but never thought to try it. The other day I had some time to kill so I figured id grab a sandwich. I got the Italian sandwich and it was really good. The ingredients were really fresh. Also, everyone there was very nice. I'm a fan! read more

Yum!!! Love this place! Great location! Very clean and made fresh and perfectly! Went there this afternoon with our soccer team and soccer parents. They handled our volume well and every sub was delicious. Highly recommend! Don't hesitate. It tastes just like the Jersey shore. read more

My mom rants and raves about this place so when she decided to offer free lunch how could I say no. I decided to go with the Chipotle Cheese Steak Sub and must say I did enjoy it. The service was on point and the sub was top notch in my opinion so I made a return run about a week later. I cant remember the exact name of the sandwich but I remember it being an Italian Cold Cut lmao. I believe the fresh sliced meat made a large impact as this was one of the best cold cuts I've had in a while. read more

Greatly crafted hero aka 'sub'. Cut to order and getting it the Mike's Way adds to the great taste. The staff is friendly and gives good service. Def recommend. read more

Really nice staff they all great and they make it a good eating environment with really helpful recommendations

This place is just another regular sub place. I can't say that I was impressed but it gets the job done. I had ordered the bbq sub. They had a refrigerator with a glass window so you could see the meat that their using. For the other order's like cold cuts they use a machine to cut it. As for the bbq my meat was cooked on their grill. They put a lot of meat on my sub. It's nice since some place's are stingy and you get like two slices of meat but at least Jersey Mike's isn't like that. The bbq sauce was a bit tangy. The problem is the balance between the sauce and the meat when you have so much meat on it. Some bites were dry and some were overwhelmed by the bbq sauce. They also have chips just like any other sub place. read more

I like Jersey Mike's but today was special. I've been in Maryland for 11 months and this was the BEST service I've received in fast food. The young man, who's only 19, was such an awesome salesman. Yes, I said saleman. He convinced my partner to try something different. Great sandwich as always! read more

I am shocked by the outstanding friday crew you have. They were able to make 60 subs for my dealership lunch. The professionalism from all of them...Tom, Anna, Hakeem, Teiha and Prince. I will be back!!! read more

I'm surprised at the feedback about the customer service here. Every time I come, the young people behind the counter are efficient and friendly. The turkey and provolone hoagie is my go to and is always fresh and tasty. Laurel doesn't have enough unique eating options so Jersey Mike's is always a nice change of pace. read more