I just have to give this crew credit... I was there the day a new sandwich debuted -- the hot Italian sandwich. Everyone was coming in with a coupon, so yes, things were a little chaotic at lunchtime. But the staff kept smiling despite extremely difficult customers like the one who complained about their sandwich and had them remake it 3x. So in all the chaos, I was mistakenly handed the wrong sandwich. When I realized the mistake, they quickly remade it without any attitude. I just think they deserve kudos because they were working hard and doing their best! C'mon, people, it's just a sandwich! Be kind to the workers. It's not that serious. read more

Love their subs! HATE that they can't have online orders ready when promised. Ordered online today and email sad ready 12:25 but when I arrived at 12:45 it wasn't ready. I gave them an extra 20 minutes because I know. 20 minutes wasn't enough added to the 20 minutes they said they needed. BOO! read more

Jersey Mike's Subs - Fast Food Near Me - Manchester, Connecticut

love their subs! fresh and good service. People were friendly and attentive. Received free Giant with the app

Ordered a bIg kahuna today !! Loved it !! Service was excellent as usual. The ambiance ? It's a fast food restaurant. But it's organized read more

Jersey Mike's Subs - Big Kahuna !! - Fast Food Near Me - Manchester, Connecticut

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The three crew members at Jersey Mike's gave the best service Ive ever had at a Jersey Mike's! They just went through a whole rush of people and still managed to provide us with sandwiches quickly! And the One Direction that was playing (and they boosted the volume a little when they noticed we enjoyed it) was icing on the cake. My only regret is not getting their names! 10/10 would come again. read more

Vence did a great job with my food I don't do pork and he made sure the entire sandwich cutter was clean of any type of meat he changed his gloves and everything he wiped down everything. The guy making my actual sandwich switched out his gloves as well because he had just made a ham sandwich. I was very appreciative of them not getting an attitude or being rude they were amazing. The sandwich was good as always. I didn't really take a picture of my food cause I was hungry. This review was just to give them some praise. read more

Jersey Mike's Subs - Turkey sandwich - Fast Food Near Me - Manchester, Connecticut

Horrible service I order a gluten free 26 bacon ranch and got none of that and banana peppers. service bad, gross looking. no one cared it was such a horrible service I will stick to driving to Massachusetts for my jerseys Mike sandwiches perfect order and super nice this place needs to restaff also if your gluten intolerance be careful with what you get they care about not toasting it but then put your bread and bacon with everything else that's gluten read more

Jersey mikes is a "feast for the eyes". A great menu to start to appeal to a vast audience along with the visual appeal of them slicing your meat and cheese and putting your grinder together based on your choices. With their "sauce" on top it brings a great flavor to and sandwich you choose. The grilled sandwiches are also made to order and are served hot and fresh. They only use quality meats and vegetables are prepared daily. Bread is fresh and any sandwich I've tried you can't go wrong. It's more expensive than a subway but the quality is so much better. Give it a try if you're hankering for a good sandwich! read more

I come here frequently and I will admit, it can get very busy during lunch hours. There have been times I've waited 45 minutes for mobile orders, so I learned to wait awhile before pickup during the weekday. Let me tell you, some customers are brutal during the long wait times. Extremely rude. Yet, the staff handles it soooo well. I'd be throwing hands! That being said, the employees are always so kind. I asked for a simple bowl with extra lettuce since my stomach has been recovering from some things... look at the cute message an employee wrote! That truly made my night. This location never fails to perfect your order, WITH A SMILE. Great staff, clean store, quality food! read more

Jersey Mike's Subs - #31 California Chicken Cheese Steak in a bowl - Fast Food Near Me - Manchester, Connecticut

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With the chain restaurant four star rule these guys almost hit a 4 1/2 stars. There are times when there's a line and a wait and sometimes they're too busy to clean the small dining area but the food is consistent and just as good as you'd expect from a Jersey Mike's. While I normally go for the Chipotle Cheesesteak (#43) or one of the Chicken Cheesesteak sandwiches they do an awesome job with just fresh-sliced deli meats and the fresh bread with just a few condiments. The #8 Club Sub on their Rosemary Parm bread is pretty outstanding just the way it comes. You can add more or less of anything you like or even get it "Mike's Way" and you won't be disappointed. I've gotten grilled subs from this location as well and the quality is just as good as any other JM's I've been to. Four stars! read more

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My third visit to the new location in Madison CT. Excellent! Friendly employees, clean and efficient. Philly Cheesesteak fantastic. Last visit I had the Roast Beef. Meet was so fresh and tender. Love it! read more

Jersey Mike's Subs - Madison Ct - Fast Food Near Me - Manchester, Connecticut

Always consistent. Like that I can get Italian on subs on GF roll for my son. I only get the Italian. But one son has tried a few others and liked them too. The place is usually packed but line moves quickly. I've had it catered at a surfing event and it was good them too. read more

Twice in a row we order delivery from the Pleasant Valley location and they short us a sandwich. Nothing is better than waiting an hour and then have half our order show up. Don't order from this location. read more

my situation was simply but other Restaurants, especially chains are not very customer friendly. Norman at the Manchester Jersey Mikes made my week. I just felt appreciate. Plus I love Mikes. I stopped eating at a lot of Restaurants cause of the terrible cust. Service. Thank u Norman and that's why I choose Jersey Mikes over any other restaurant chain. read more

Great, great , great place. Awesome staff, incredible grinders. All the meat is sliced fresh, and all the veggies are always fresh. You can tell all the employees work there butts off and it shows. One more thing. If you do not know how a restaurant really works, do not leave awful reviews. You tell mostly lies only meant to try to hurt a business read more

5pm Sunday, 41 minute wait for 2 sandwiches ordered thru mobile app. Apparently the manager had just left. I guess she wanted to get out before the rush? Skip this, go to Chick fil a if open or anywhere else if not. Edit: one of the employees stated that "the manager had just left". If Sunday is your busiest day, maybe you need more than one person working the register and two people taking and working on orders. read more

Just the quality and how much they put on your grinder it's absolutely fantastic. They also have the points you can collect so I'm always getting free large grinders. Trust me it really is worth it. I always get the chicken bacon and ranch and oh my God it is to die for read more

Ok shout out to this Jersey Mike's location. You wont find pandemic portions or inflation insufficiency on these subs. This location is the best!!! The sandwich was PERFECT!!! This was the literal opposite of a new JM location that I just reviewed recently where there was like no meat or toppings on our subs. read more

Jersey Mike's Subs - Turkey just how I like it... now THATS a sandwich!!! - Fast Food Near Me - Manchester, Connecticut

Today, I was a Jersey Mike's lunch time first timer and it was an excellent experience! The first thing I noticed was how cordial the staff was while we waited. The second thing was how efficient this Gold 5 Star sub-assembly line was, from slicing fresh meats, cheeses, fresh toppings, sandwich wrapping and register, JM's is a well oiled machine. I have nothing but high praise for their precision, efficiency and dedication to serving and excellent sub and superior customer service. I ordered an Original Italian mini sub with lettuce, tomato, onion, hot pepper relish, oil and vinegar dressing. The bread is excellent and stands up well to an Italian sub and the v&o dressing. The combination of meats and cheeses makes for the perfect combination and a very delicious superior sandwich. JM'S is the real deal; the management and trainers should be acknowledged because that level of professionalism, hospitality and efficiency just doesn't happen by accident read more

Jersey Mike's Subs - Original Italian Sub mini. - Fast Food Near Me - Manchester, Connecticut

Alexis was amazing! I have a gluten allergy so she made suggestions. She was so knowledgeable about the products and was wicked happy to make sure I was happy. I ended up having her surprise me! She made a great bowl for me and I loved it! She custom made my partners food and was so happy to do it. Her energy was infectious and the whole team seemed to feed off of her great vibe. Alexis was welcoming, accommodating, great attitude, smiled the whole time and seemed to genuinely love what she does! Absolutely great attitude. I left full, happy, and with a new favorite off the menu! Idk if shes a manager but she is what every manager should be. Wicked happy person here! read more

First time there at a Jersey Mikes and it will definitely not be the last! The staff was super friendly and helpful, the sub was just what I needed! I have been craving a GOOD sub and once I saw an actual meat slicer and not prepackaged I was sold! I ordered the #13 Italian sub and added banana peppers to it which really took it up a notch! The Juice is literally AMAZING! Perfectly sliced meat, fluffy bread all balanced perfectly Mikes way! read more

Jersey Mike's Subs - #13 The Original Italian - Fast Food Near Me - Manchester, Connecticut

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Small but efficient. We had our subs made the way my wife wanted and out the door we went. The staff was courteous and pleasant. I'm not a huge fan of the bread that they use for their sandwiches but it worked for our picnic at Wickham Park read more

Stopped in for the first time for a sub with a gift card. Got in a good time before the lunch crowd hit. They are limiting their capacity inside and suggest to order ahead. A different style than a typical sub shop they cut all their meat with a meat cutter right on the counter which is a nice addition to the typical sub shop. They do hot grill subs along with cold subs and I'm excited for my Chipotle Cheesesteak. Had a gift card so was treating myself to a lunch before heading back on the road. The only issue was the credit card reader not taking my card when I used it just moments ago at the store next door no biggie on that just waiting for the steamy hot sub to land in my grasps!! read more

No. Not the Manchester location. They're the only one I've had this problem with. Every other franchise store is better than this one. read more

Jersey Mike's Subs - #64 Grilled Portabella Mushroom & Swiss... every time Jersey Mike's.. every time. - Fast Food Near Me - Manchester, Connecticut

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I only gave it a 2 star cause the staff was pleasant. I didn't care for the fact a 6 inch sub is 12.82 for a chicken cheese stead, I had some black pieces of carbon from the grill in it, and the absolute one thing that I absolutely hate is canned mushrooms, I've cooked for several kitchens, ate so many different types of restaurants where they cheat by putting canned mushrooms on things, when mushrooms aren't even that expensive when buying a 20 pound box from a distributor such as restaurant depot or a delivery distributor, paying that much for a 6 inch sub I expect to have quality ingredients. I also felt that my chicken yes even though it's shaved there was still some dark meat in it like though meat possibly. I would never waste my money on them again, I assumed that a place like this would be putting quality ingredients on a 6 inch sub that is way overly priced, and why don't yall have honey mustard? my decision is made up after this first and last experience a franchise that's growing rapidly fast like this with the price of charging this type of money for that should taste amazing and not just eh, I honestly wish that I didn't spend that type of money but what I save 1.50 by getting cold cuts that also has worse crap in it too. so frustrating that places just try to find a way to scam people one way or another, I don't expect or want a sorry, but I damn sure won't spend more money there. and did I mention that a 6 inch sub 10.50 and up??? crazy as hell read more

You can purchase your subs made Mikes' way or according to own preferences. Either way; preparation is with freshly cut meats and vegetables. Volume of subs being prepared practically guarantees freshness. Mike's' does a very brisk business. Lines can be long, but move quickly. Prices are very fair. Mike's' is comparable to Subway. My opinion is that it is well worth a try. read more

Quick service & the subs are always soooo fresh tasting. The mini usually does the job for me as a midday snack. read more

Jersey Mike's Subs - Half of a Mini Super Sub - Fast Food Near Me - Manchester, Connecticut

It depends on what crew is working, when you get your food. On 4-14 at 2:30 I ordered, it said be ready at 2:50. I got there at 3:00 and they hadn't even started it yet. It was a little busy but not crazy busy. The workers had plenty of time to be laughing and standing around. I Stood there for another 20 minutes then my food was finally ready Yeah. read more

Chipotle cheese steak hot sub was very nice. I also went for the buffalo chicken wrap in wheat roll. It had good flavors. I loved the hershey chocolate cookie. It was a soft cookie with a lot of hersheys chocolate in it. read more

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Jersey mike's over subway any day! try it mike's way and you will be craving these sandwiches whenever you are in the area! my favorite place for sandwiches! read more

My only "complaint" is that it takes time to get through the line on a Saturday during lunch. The cheesesteak is fantastic (seriously good) - this was my first time at Jersey Mike's and I'll be back. read more

New to Jersey Mike's! This place was great! The staff was incredibly friendly and patient as we were deciding. There was only another customer or two in there. The location is kind of hidden but the restaurant was clean, social distancing and sanitation methods were available! Loved watching our subs being made completely fresh. Tasted amazing! Will absolutely be back! read more

Hope you have a good hour to wait for a basic sandwich. Been there twice and had the exact same problem. No structure at all!!! Ridiculous!! read more

If someone said you can only have food from one chain place for the rest of my life, Jersey Mike's is it. Hands down. From the bread to the freshly sliced meats to the generous amounts of toppings, they get it right. Definitely more on the expensive side, but so worth it. My go-to is the Club done Mike's Way. Drooling as we speak read more

First of all, best grinder i have had easy in THIRTY YEARS! Subway needs to run and hide! The bread, the cpld cuts, the cheese, the oil and vinegar o m g!!! I can't believe I ate the whole thing!! I am satisfied, full and happy. Wow wow wow. The owner should be PAPA proud! read more

I usually come in during lunch time and it is almost always busy. However, the workers are fast and efficient. The subs are good quality but you can't go wrong with any of their cold subs. The oil, vinegar, salt and pepper is a nice touch along with their freshly sliced deli meats. My favorite is the club supreme with roast beef, turkey and bacon. The hot subs are good as well but the first time I got their Big Kahuna cheesesteak, it doesn't feel as hefty and satisfying as their cold subs. Also the American cheese was a little overpowering making the sub taste one dimensional. I would personally sub for provolone. For the average consumer, they may love it, but for me the subs are just okay. They are well made but I feel like I don't crave them. Also I wish their regular size subs were larger because their giant is too big. Their Hershey's cookie is underrated and I insist taking one home and warming it up for 5-7 seconds. It has a deep buttery chocolate flavor and the cookie itself is soft and thick. I would recommend this place to anyone that is looking for a lunch break. You won't be disappointed, but don't expect anything over the top. read more

Jersey Mike's Subs - Kahuna Cheesesteak - Fast Food Near Me - Manchester, Connecticut

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I ordered extra meat, extra mushrooms & cheese, did not get extra meat, or mushrooms. I am from the home of cheesesteaks (Philly) sandwich was so small I wish I had followed everyone else's reviews on the size please do your self a favor make your own at home! It was not worth $16.38 read more

Jersey Mike's Subs - #56 Big Kahuna Cheese Steak - Fast Food Near Me - Manchester, Connecticut

Love jersey mikes. Best subs around. Never sad when i leave or eat and staff is the best. read more

Jersey Mike's Subs - Fast Food Near Me - Manchester, Connecticut

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This is my second time eating at a Jersey Mike's and my first time at this location. They were backed up when I came in, around 12:45 pm. Gio served me and he was friendly. I got a cookie, agave cream soda and a chipotle cheesesteak. For a fast food grinder shoppe, I like jersey mikes. My cheesesteak tastes good. The bread is good. The soda is tasty and the staff is friendly. read more

Jersey Mike's Subs - Fast Food Near Me - Manchester, Connecticut

Nothing special. Walked in and every single table was covered with crumbs. My husband and I both ordered a chicken sandwich. When we got our sandwiches, I unwrapped mine to find it was steak (I don't eat red meat!). I told them of the mistake and asked them to make me a new one. No apology. Waited about 15 minutes and got a mediocre chicken sandwich. Won't be back! read more