I have eaten at the Monrovia site perhaps 50 times and the sandwich quality is what you'd expect good but not great it's the service that usually is noticeably inadequate. Frequently there are one or two employees just standing around rather than increasing the productivity. No doubt this is a management problem I now order well in advance as I am unable to stand for more than a few seconds and often a friendly customer will help me with the door read more

I have a serious love/hate relationship with Jersey Mike's. Their sandwiches could be good, but I have a hard time swallowing how much I pay for their subs sometimes. My fiancee and I ordered a mini #4 and their regular sized Italian sandwich (I can't remember the name). We threw in the combo option and walked out of there spending $30 -- what?!? It's not like this restaurant is fancy or anything. Sure, it's definitely a few steps above Subway, but when sandwiches are almost or even over $10, you better hope there's a lot going on on the inside of the sandwich. The perk about eating at a Jersey Mike's is that you get to enjoy them slicing away your meat that's going to be placed onto the sandwich, but the slices are so thin and they really don't fill it up that much, that I feel defeated, money wise, every time I order from them. Oh, and also, the mini is literally a mini...I could honestly say that mini sandwich size is fit for a kid's meal (that or maybe I just have a huge appetite). Anyway, prices aside, the sandwiches are pretty good. They are a little more on the salty side, but it's not overbearing. They're known for having their sandwiches made "Mike's Way", which is their oil/vinegar and some spice mix. If you order it this way, make sure to consume it ASAP as the sandwich could get soggy; they tend to slather it with a ton of oil and vinegar. The place is well-kept and the staff is great. read more

There was a girl that worked today aprox 7:30 pm when we came in and she was giving us dirty looks every time she passed by she just had a sour face towards us she told us welcome but did not help us all. the guy helping us was really nice though, he was very helpful. read more

The past few visits have been kind of average. One time they forgot to give my fiancé one of the sandwiches in our order (only after we returned home). They apologized and ended up remaking the one my fiancé originally ordered for me because it wasn't what I wanted/could eat for being sick. A few nights ago we wanted to get a to go order again and there really wasn't a line inside (one person ordering before me). It really must have been an off day because not only were they understaffed, they charged me for the wrong sandwich and didn't apply the coupon I had for a free drink and chips. They were apologetic about it and were able to refund the price difference, however the line built up behind me. It probably would have helped if they had two cash registers. Hopefully it was just a fluke the past few visits because I prefer their Philly cheesesteak over Philly's Best. Yelp 100 challenge - 51 of 100 read more

I like the Monrovia location. I've been to other Jersey Mike's locations (Azusa, Upland etc.) and it's not the same. The line moves slow, you have to sit down while they make your sandwich, they forget items in your sandwich etc. If you see a long line at this location, don't panic. The line actually moves fairly quickly. #8 CLUB SUB!!! The Club Sub is my absolute favorite sandwich to order here. It has turkey, ham, provolone, mayo and BACON... get it Mike's Way (with onions, lettuce, tomatoes, olive oil blend, red wine vinegar and spices). It's one of the most delicious sandwiches ever. The last time I was here, I ordered the #7 Turkey Breast and Provolone which is a healthier alternative. Tip #1 - I would not get it to go unless you are going to eat it quickly. With the olive oil and red wine vinegar... the bread will get soggy. Tip #2 - I always order the Mini sub size, however if you have a friend with you and you want the same sandwich, just order a regular size sandwich and split it. Ask them to wrap each half separately. Tip #3 - Don't forget to look for coupons. There are usually some in the coupon magazines at the Postal Office (e.g. $1 off any reg sub or Buy one, Get one free) You can also sign up on their email list for coupons or join the Rewards program. 105/100 Reviews for 2014 read more

Love these subs Mike's Way! We order the catering box (12 sandwiches) for meetings and professional development sessions. Teachers love them! read more

Love this place man! They're always on point with there subs and that guy Jordon Sanchez is the man! He makes a pristine sub! My mouth is watering just talking about this place....yumm.. read more

Don't order from their app if you think standing around waiting for your food is wrong. We made the mistake of ordering 1 sandwich from their app and showed up too early to pick it up. Upon arriving at the store, it was pretty quiet (with only a few customers and no workers actually making any sandwiches). We informed them that we had placed an app order and they told us we were too early but don't worry, they would start on our order right away. So we waited...and waited...and waited. 15-20mins later, our sandwich is nowhere in sight. I asked a worker walking by and he said that we were too early for our sandwich. I told him that I understood that but we had been told they would be able to start our order since we were waiting. We were then told that they had not started our order and that there were others ahead of us. I informed them that I couldn't wait and would like to cancel our order and asked a worker if he could help us cancel it. He mumbled, 'I don't know how" and walked away from us. I asked to speak with the assistant manager and after waiting some more, she finally comes out. I explained the situation, including how we know we're early but that we had been told they could start our order. She asked for our name and said you're too early for your order. I realized then that I would never get any decent customer service from this store or this manager and kindly asked her to help cancel our order. She refunded our money but when we reinforced that her team member had given us false information that led to wasted time, she simply threw in, "thank you for treating us like shit." I'm not sure how we were made to feel like bad guys when we were lied to, wasted our time, and frankly WE were polite to everyone (including the assistant manager). The food here is average and definitely not good enough to subject customers to careless service. Don't bother with their app and better yet, don't bother with this restaurant when there are plenty of other wonderful local sandwich spots that will serve up amazing food w/ kind and caring service (e.g., #my deli, Gene's Grinders). read more

$16 for a giant which is equivalent to a foot long?! Wow that is crazy!! I remember why I don't come here now. Super expensive. Don't get me wrong, really good sandwiches but too much for my liking. It's just a cold sandwich! Ordered roast beef mikes way and it was super dry. Should've put mayo n mustard too. Had a hard time swallowing it because it was dry. Very disappointed in my $16 wasted Saw a guy making sandwiches hit the cashier area with gloves still on, then went back to the line without changing gloves!! There was a huge phone order in front of me and they all looked frazzled by it. Cross contamination is a huge no no! read more

The workers looked at the ticket for sometime over the flat top, turns to me and asks "what bread on #43?" I reply "white bread please." I get home and it's on wheat bread. Damn read more

Unfriendly unlikable staff and managers, the food is good. I myself have ordered on the app and find it convenient due to the fact that it saves your last order, the con is your food is ready way before you pick it up so it sits for who knows how long. I also like that on my birthday I get a free regular sub. read more

I honestly love Jersey Mike (wherever he may be). This place always has the freshest ingredients and the nicest staff (no matter which location you go to). Most recently I had the #9 (Club Supreme) and the #43 (Chipotle Cheesesteak) ... both were really good. The #9 is a cold sub, it's simple yet delicious - get it Mike's way (don't remember all the things it comes with, just do it!) ... the Chipotle Cheesesteak was my favorite by far ... so warm and tasty with yummy chipotle sauce ... not spicy per se, but very flavorful. The staff are always super friendly and helpful - both in deciding what to get and getting it right. Definitely a must-go for the true sandwich lover! read more

Jersey Mike's Subs - Chipotle Cheese Steak - Sandwiches Near Me - Monrovia, California

See all

Covid-19 update: these guys are doing an awesome job on the social distancing imo! They have the floors marked to keep everyone 6 feet apart forwards AND sideways! And the chips and cups are set up behind the counters. They're wearing gloves and masks...and the quality of our food was still great! And fast too...and in spite of having to work in these scary times, they were all still super friendly! Thanks so much for helping feed us! read more

The Philly cheesesteak sandwiches are super hot and flavorful and I also like to order the turkey sandwich with provolone it's so good on rosemary bread. I love coming here to eat the place is well kept and clean. Staff always accommodates my modifications to my sandwich. read more

Ordered the turkey and provolone sandwich. It tasted good, way better than Togo's sandwich. I requested the rosemary parmesan bread. I had it delivered via DoorDash and the bread was slightly soggy . This is not because the driver took long either. It would be nice if they had a French hard roll bread, to avoid sogginess. I took off another star for the size and price. I paid $14 for this sandwich and I was expecting a sub marine sandwich. The size is no different from a 6 inch subway sandwich. Too pricey for the size. read more

Love the food but the service gets questionable when they get busy. Food 4/5 Service when not busy 4/5 Service when busy 2/5 The people making the sandwiches are fine, but it can be a frustrating experience picking up online or phone orders. When it's not busy they keep the pickups on the counter. When busy, the food is usually still in the back or sitting there after it's been made. This would be okay if there was someone responsible to check in with for pickups but this person is doing double duty at the register. The reason for the 2 star is that on multiple occasions, there is no line or system to getting her attention for pickup. You walk in on a crowded day and there's a mix of people who orders and are sitting and waiting 20 min for their order. Some are standing cause they asked if it was ready yet and they're told it's almost ready. Then there are online pick up orders in a similar situation. So I walk in. I filter through those that have a already checked in, and rather than rushing to the counter to barrage the poor lady juggling all the waiting people. I wait in line behind the other people patiently waiting their turn. But what happens? Someone always comes in while 2-3 of us are patiently waiting, walks around the line, interrupts the register lady and ... instead of redirect let them to wait behind the line of people who've been waiting 5 minutes for her attention, she attends to them. Is that the system? Come in and rush the counter and be the loudest person waiting? If the workers don't respect the line of people waiting patiently, why should wait patiently when the impatient are rewarded? Needs a better pickup system. read more

I don't typically leave reviews, but I just wanted to say that although I've been coming here for the last few years and the people are always pleasant the person behind the counter tonight was not exactly rude, but I would say utterly unfriendly. It makes you not want to come back to the store anymore regardless of whether or not you like the sandwiches... I just that the Jersey Mike Community would want to know read more

This Jersey Mike's location is the best one I have been to. Whether I order in-person or online, they always get the order right, which should seem obvious, but I have gone to other locations and had orders wrong on numerous occasions. They really do go out of their way to accommodate you and get you a great tasting sandwich. The fact that they slice the meat and cheese to order is a very nice touch. The only issue with this location is that it does get pretty crowded, however, that is not their fault and if anything is a good thing because it shows that people really do like their sandwiches. read more

I usually order jersey mikes once a week, for a quick lunch or a quick dinner. I always use the app which is very easy to use and you accumulate points. The sandwiches are always fresh, and followed correctly. I did have 1 mistake on a past order. I called the store and the manager fixed the problem. This location is busy at lunch hour, I recommend ordering on the app. I love the Turkey provolone it's so good. Thanks Jersey! read more

Staff was kind and professional. My daughter eats GF bread. They just were unpacking their delivery and the young woman went back and got some for my daughter. While she was making my daughters a fly was crawling over the meat on mine. Without even asking she threw it out and make me a fresh one for me and did not charge me. This was not necessary but very professionally handled. They were very accommodating. Manager should be proud of their staff at this location. read more

Today, the good folks at our Monrovia Jersey Mike's sponsored the football team meal for Monrovia High School. They produced 70 sandwiches and even gave us a mix of white and wheat breads! The sandwiches were fresh, tasty and filling. The boys were happy and appreciative!! Support businesses that support the community!! read more

See all

I am so glad I walked into this location. They were kind and made sure they understood what I was asking and went above and beyond to make sure my order was as requested. I ordered the chicken Philly-gluten free, half with no cheese. The gentleman that took my order did his part, wrote my specifics, then made sure his team member understood what I had meant. I really appreciated the care despite the extra effort they had to make. Absolutely wonderful staff! Thank you all for the added smile to my day. read more

If the bathroom is going to be closed, please have hand sanitizer available. Had to eat my food with dirty hands.

Driving to the Jersey Mike's in El Monte is worth the distance over coming to this location. They are ridiculously slow here and their customer service is non-existent. They seriously just do not care about what they're doing. The one star is charity and is given only because no stars isn't an option. read more

I've always gone to Subway, but my husband loves this place. I came here for a birthday freebie (sign up and get a free regular sub with soda, ANY sub!). Oh man, watching them make my sub made me drool and all their meats were prepared right in front of you and it was delicious!!! I think I'll be coming here from now on instead of Subway! read more

Usually I'm not out in Monrovia too often but I had to help a client with one of their properties out there. Took a lunch break and found this Jersey Mikes around the corner. I have to say I was pleasantly surprised. I got the Roast Beef sandwich with everything on it and to my surprise the roast beef was super fresh and whoever prepped it sliced it perfectly. This is the Best Jersey Mikes in SoCal. The employees were really nice and professional and followed my sandwich instructions perfectly. I mean it was so clean and my sandwich tasted so good I had to write them this 5 star review! Also very easy to find parking this is why I came here at first but now I know where to eat next time I'm in Monrovia. read more

Jersey Mike's Subs - Sandwiches Near Me - Monrovia, California

IMO Jersey Mike's Subs and Five Guys Burgers and Fries have one thing in common!..... Both are overrated and don't live up to the HYPE, headed through Monrovia and hungry I saw Jersey Mike's and decided to give it a try, boy was I sorry I did. Let's start out with the good, the service is friendly and fast set up like an assembly line each employee doing one specific thing http://www.yelp.com/biz_photos/jersey-mikes-subs-monrovia?select=NhDQ_oiJT8iE8Ko3iYFVMg#8FYINYOM21Gg0dQXs0HH1A your order is made quickly, for me it goes downhill from there. I ordered a REGULAR size #6 ($7.75) http://www.yelp.com/biz_photos/jersey-mikes-subs-monrovia?select=NhDQ_oiJT8iE8Ko3iYFVMg#M5EuHIVnBKIjEiZs2LGJsQ "Pricy for Size" Famous Roast Beef and Provolone - Cooked on premises using only Certified Angus USDA choice top rounds, on a Wheat Bun and topped with Lettuce, Tomato, Jalapenos, VINEGAR and Olive Oil http://www.yelp.com/biz_photos/jersey-mikes-subs-monrovia?select=NhDQ_oiJT8iE8Ko3iYFVMg#NhDQ_oiJT8iE8Ko3iYFVMg Bottom line the Sandwich didn't have that much meat and the worst part it was drenched in Vinegar and Olive Oil and ALL I could taste was VINEGAR!!!. NOT understanding why people love this place, just like Five Guys and "One and Done" ToGo's makes a MUCH better Roast Beef Sub...... read more

See all

I'm a true fan of sandwiches, especially cold ones. I was skeptical when my sis only talked about how she loves how thinly sliced the meats and cheeses are and the cold crispness of the finely shredded lettuce. She also drenches the sandwich in oil and vinegar so we don't always agree on how we like our food. But I allowed her to show me her ways. I really didn't know what I was walking into, and I could tell right off the bat, if the place gets busy, I wouldn't want to be waiting in line. They move pretty quickly but they still have to slice everything as they go. We ordered 2 of the giant subs and it still took quite a while for them to get everything going. They have Mike's way which is loaded with all the fixings and a dash of oregano (I believe) but they dont' use mustard. I love my brown mustard on my sandwiches, and I'm a fan of hot yellow peppers but they have jalapenos (I got them on the side). The odd thing about their sandwiches are that they actually taste better once everything melds together and sits for awhile. If the bread doesn't get too soggy (ask for the vinegar/oil on the side) the meat/cheese veggies all sort of grow on each other and tastes more complex than when you just chomp away at it right away. Maybe it's just the 2 sandwiches we picked, the italian, and the club. I went back and ordered it on my own, and it happened to be someone who was in training.. it took quite a but longer for them to prepare it and then the wrapping of the sandwich was a disaster and they had to wrap it 3 or 4 times and I watched as everything was falling apart. (i think I can be a master at wrapping one of those giant subs now). I guess we've been lucky to go in when it's been slow and no one is waiting on our giant sandwich orders, or is ordering in front of us. But it's a nice change from subway and quizno's It's nice to order a giant sub and have leftovers for lunch the next day (when it tastes better too). read more

Had the worst customer experience here the other day and seems like I'm not the only one. White guy with piercings and ponytail was super rude and got my order wrong. Don't waste your money here. read more

Great Fast Food Chain that tries to differentiate themselves from their competitors. Jersey Mike's has tasty Subs with excellent portions and Excellent Meats and Cheeses. I usually do the #7 Turkey & Provolone but I really like the Portobello & Swiss sub when it is available. They are usually busy but call in advance to avoid the wait. read more

Its hard to find a quality deli these days but JM's is wonderful. Great sandwiches , fresh bread and ingredients, great service!

What's better than trying out a new sandwich joint in your hood? Trying out a new sandwich joint in your hood with a COUPON! And a buy one got one free coupon to boot. This place recently opened up in the Henry's Market shopping center on Huntington Drive. They slice your meat and cheese on your sandwich to order and they have a pretty varied selection of sandwiches, salads, and wraps. You can even have the option to make your sandwich low carb sans the bread. The ingredients are fresh and definitely better than subway, but not as much selection as subway when it comes to breads and veggies. For breads it's either white or wheat. And your veggie choices are pretty much lettuce, tomatoes, onions, banana peppers, and pickles. I had the BLT. It was decent and the hub had the club supreme which was goood. Good that I wanted to trade sandwiches with him but he wouldn't. :-( read more

I called to complain about finding a HAIR in my sandwich and NO ONE answered the called. Now I have to throw away my giant sandwich 20$ down the drain and no lunch because of the hair I found in my food ZERO STARS is what I really want to give them read more

Went in and a nice english bloke helped us and was impeccable. He was courteous and seemed to genuinely enjoy his job. Had the khahuna which is the normal Philly with mushrooms and jalapenos and extra cheese. Bomb dot com much better than subway by far. SIDE NOTE: See the respected MR PANCHO did note in 2012 he had a bad experienece * SO I'm hoping that the "bad" may be a thing of the past. My next visit will be the determining factor imo. All respects to MR PANCHO and all the YELP OGs making the Lil guys opinion matter in a world where only the dollar matters. read more

Jersey Mike's Subs - im not one to frequent Philly heavy meat diet but when THE MOOD STRIKES jersey mikes isnt a bad choice. This location is fire l. Sayless. - Sandwiches Near Me - Monrovia, California

Fresh ingredients to make the best sandwich. Staff is always super friendly and quick. They also can make some unique sandwiches for you perfect for your palette :) meats are fresh cut. Order is always correct and made with speed. I don't even live in the area but if I'm driving by I make sure to stop by here. I can't stand subway. But I love this place :) It also doesn't hurt that the workers are cuties, Haha. read more

EXCELLENT!!!!! I have been coming here for a long time and not once have i been unsatisfied. Just like most other ratings say , the staff there is amazing , customer service is exceptional and the food is just perfect every time. If your looking for a good place to eat then you must go try them out. read more

Walked in today for lunch. I waited about 20 minutes just to order, had to correct the order multiple times, listened to the staff joke around (while all of us waited), and, when I expressed my frustration to the cashier, he told me that he just got there so it wasn't his fault. One employee did apologize to a handful of exasperated customers, but it was not enough given the misery that everyone was experiencing. I'm happy to wait during peak hours for food -- but not for slightly-above-average deli sandwiches. read more

Best Jersey Mikes in the S double OG valley. Sandwiches are fat and on point. Customer service and cleanliness are paid attention to with detail. This is my go to spot. Even during a pandemic customer satisfaction is a priority. Go here... eat their delicious sandwiches and be happy. read more

Order hot pastrami, not Jersey Mike's style. Unless you like to have long hair in your meat. Y uke! Just check your food first. read more

I admit, I am new to the Jersey Mike's club, but boy have I been missing out. What's great about these delicious creations is that it's not complicated. Simple ingredients combined with great enthusiasm and pride in what they do = great tasting food. I'm a huge fan of oil and vinegar on my subs and they get it. An extra couple of splashes here and some on the side even, they never get it wrong. And for those that prefer the drier side of things, if you know what you want, they'll easily make it happen. I think that often times not knowing what you want results in some kind of a criticism or complaint. Tonight we checked out a new location (off Huntington Drive in Monrovia) and these sandwich makers were nothing but welcoming smiles and warm service. I didn't catch their names, but my receipt says "Edgars" and there was a gal (brunette with glasses) and these two were a great team. My sister had never been before so she was asking for a few things on the side and they started getting a line, but not once did they show even a flicker of distraction rather, they were more than happy to accommodate. Kudos to the team working on 9/24/12 @ 20:43pm! Thanks! read more