I've tried other sandwich spots and Jersey Mike's is the best! I order #5 Mikes Way toasted with salt and vinegar chips. I love that they have a Rewards program because we've been able to claim free sandwiches from time-to-time. Their to-go system is seamless and the staff is always friendly. It's right off the freeway so being able to just walk in and grab my order instead of waiting in line is super convenient. Most locations like this one are clean and spacious. Highly recommend! read more

I placed an online order for pick up. Walked in to pick up and headed straight to the "pick up" counter. I stood there for about 3-5 mins waiting to be helped by one of the employees that were standing there but nothing. It was 2 women talking to each other and with one of their backs facing the register. There was another young lady prepping a sandwich and the young gentleman that was working the sub bar, ended up helping me. Those ladies were rude for not acknowledging a customer. They should've pointed me in the right direction if that register was closed. Poor customer service on their end. Date of service: today. read more

Hey JM Crew! Been a few since I stopped by. Mini 13 today Mike's way with avo pickles and banana peppers! Great service food and ambiance always! Thanks Scarlet Elena Lolo! Hope to see you again soon! Take care read more

We ordered on the app. Arrived 10 mins later and the order was ready. When I walked in I let them know that I was picking up a mobile order. They asked me the name, and said that it was ready. Sandwich was prepared well and tasted consistently good. My Husband says he has never had a bad Jersey Mike's Sandwich, which speaks volumes. Bread, meat, veggies and spreads were all perfectly put together. Great mobile ordering app. Good customer service. read more

Jersey Mike's Subs - Mobile order packaged and prepared well - Sandwiches Near Me - National City, California

Excellent customer service when I spend my money, I want good customer service. for a fast food joint, this place is great. exceptional quality also read more

The store/franchise manager contacted me and made amends. I have been pretty satisfied with my orders since, however, I don't order via the mobile app if I can help it. The last time I did, they did extend the time frame, likely to prevent what happened to me from happening again. Although when I did arrive earlier than the ready time, they made a point to try to get my order done right away since I was already there. As for the worker that did my order from my original review, she's still there which is fine. She seems like a hard worker despite my previous complaint. read more

I ordered online. Time for pick up was 12:26pm. I timed my 30 minute lunch based on the pick up time. My sandwich wasn't done until 12:41pm. But it was busy. So I understood and waited. I got my sandwich and left because my lunch break was almost done and mind you, I haven't eaten yet. I opened the wrapper of my sandwich to find, only bacon , mayo, oil, and bread. As the lady wrapped my sandwich, she failed to put some of the lettuce into my sandwich, or she did and it was falling out. There were little pieces of tomatoes. I've never ever had problems before with this location. I couldn't bring it back because I was already back at work. I literally only had 5 minutes to eat. This was not a good sandwich. Don't mean to bash, but this was unacceptable. I would like a refund but.... Not sure if that's even possible. $11 bucks for a not so good sandwich. read more

Jersey Mike's Subs - Supposedly a mini BLT. - Sandwiches Near Me - National City, California

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The food was awesome, the manager was awesome. 3 stars for the interaction with the no name female with glasses who made my sandwich. Place was nice and clean :) I visited Jersey Mike's, and unfortunately, the fountain machine was broken. When I asked Rosemary a simple question about whether they would honor the price for a bottled drink since the fountain drink option was unavailable, she repeatedly told me I didn't have to buy a combo with a drink. Instead of answering my question directly, she became upset and gave me attitude. Thankfully, Evan, the manager, came in, and after I showed him my Elite Yelper offer, he stepped in and saved the day. The sandwich was great, and Evan made my experience excellent. As for Rosemary (or, as she mentioned, she had no name when I asked), she is a young female employee in her early 20s with glasses, and her customer service was terrible. There's no need to judge customers or assume they can't buy a bottled drink just because the machine is broken. A little honesty and politeness can go a long way. No need to be sassy, give attitude, or suggest customers not buy anything at all. Jersey Mike's has the best sandwiches, hands-down:) #yelpcommunity #Foodie #Sandwiches read more

Jersey Mike's Subs - Gift card is a great idea - Sandwiches Near Me - National City, California

The food was good. The service was top notch. I didn't expect that at jersey mikes. Small place but good.0

Our order was not ready on time as we ordered online. We waited 10 extra mins as they just started our order when we arrived. I ordered a Philly Cheesesteak sandwich and it was mostly bell pepper. Not sure if the company is doing this to make more profit or if it's the person making it. This is the second time this has happened at this location. I originally ordered these sandwiches in OC and LBC and never had this problem. I shouldn't have to ask for mostly meat should I? I will not be returning to this location. read more

Never really a great experience here honestly. Even a short line takes a long time. We've online ordered through their app. Without fail, they are never done at the time they say they'll be completed with the order. This last visit, we got there 10-15 minutes after the app said the order would be ready. I walked in and they hadn't even started it yet. Waited another 10-15 minutes after that. If you're on a time crunch this is definitely not the place to eat. Sandwiches are ok, not great. read more

Just want to say thanks to the staff here. They always have my order ready. They do a great job and the sandwiches are good and made fresh. read more

Jersey Mike's Subs - Our order - Sandwiches Near Me - National City, California

We ordered The Original Italian and the Club Sub. We told the server making our order that we wanted The Juice on the side (like in the little cups) since we were getting them to go and we didn't want the bread to get too soggy. He acknowledged our request and then almost immediately added The Juice to our sandwiches. Not the biggest deal, but we didn't want that. Maybe he didn't actually understand us. He asked if we wanted anything else and we said no before he wrapped them up and we paid. Getting home, we realized he didn't add mayonnaise or bacon to the Club Sub, which is supposed to include them. It was a busy Monday night and maybe he had a long day. The sandwiches were still good, but we miss the bacon. read more

1st time ever trying Jersey Mike's and I must say managers need to train these kids to be respectful and more customer service friendly. I was ordering my sandwich and was done when my wife started speaking to order her sandwich and the employee said wait let me write and finish this order first. Rude as F will never visit this location again. Super slow and customer service is horrible read more

NEVER AGIN. I ordered through the app it said my order would be ready by 12:18.... Didn't get my order until 12:50. The parking is horrible too. The employees were doing their best but they need more crew members or something. read more

This location is always so busy. It never feels like the workers are truly listening your order, they are always multitasking. It feels they prioritize online orders over those in person. Doesn't feel welcoming. Waited close to 20 minutes today for my order- one cold and one hot sub. Once I paid for and received my first sub, I stood to the side of the register. The worker asked me to take a seat, I would be called when my hot sub was ready. I couldn't enjoy the hot sub, I asked for no onions. I had to pick them all out since the order was wrong. I say it every time, not going to this location again. read more

Jersey Mike's Subs - #42 Chipotle Chicken Cheese Steak I asked for no onion, had to pick them out since order was wrong - Sandwiches Near Me - National City, California

I ordered online for the first time EVER, as I picked up the sub I could tell there was oil&vinegar on it when I did NOT order it on my sub. the employee made it out to be MY fault she did not read the instructions on the special requests for my online order. (I work in this industry as well and would never make a customer feel like it's their fault for MY mistake. she clearly has things to learn with handling these situations) I patiently sat at the table while waiting for her to remake it, and she kept making EVERYONE else who walked in the store AFTER me, BEFORE my food... i've already waited 15 minutes for the pick up time and over 5 in the store for it to be remade...when I noticed the last gentlemans sub get put in line before mine, again, I got up and just asked for a refund because it was discouraging to be brushed off, and i'd rather spend my money at one of the 10 other food places walking distance... it's disappointing to drive 15 minutes for an online order, tip, when you're not even interacting with a human being, and go in the store and be treated like you're wrong, and annoying to them. read more

Fast service clean area and friendly staff. Only complain is they were stingy with the oil, vinagar and seasoning! Bit great food

"Ashley" - the cashier gave poor customer service. I was in the store for pick up and was not greeted. I waited at the cashier register and "ashley" proceeded to hug and embrace another woman, who had come up after me. She placed a sandwich order for the woman. I asked if she was on the clock, and she said she would help me in a minute. It was a distasteful interaction and i will not return to this store. My order was sitting on the counter waiting the entire time. "Ashley" thinks it's ok to make the customers who are waiting in line, to wait longer, for her friends sandwich. read more

Fresh and good as always! They never disappoint. They make sure all I ask for is on my order. Love you guys. Keep up the good work and service. FYI this is the only location I will go to to grab my food. read more

Hey guys I have not had jersey Mikes in almost two years. I was a bit hesitant to get a sub because many of my previous favorite foodie spots just are not the same the food is not signature or they are gone totally. I love to cook and do so daily but today I just could not shake the crave for Jersey Mikes I am Brooklyn so subs and Pizza are serious business so I gave in and went for it I just got my sub about 30min ago I got the giant kahuna extra meat ... Let me tellllllllllll you whaaaaaaaaaaat I am like a freaking creature in here LMAO this sub is sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo Dammmmmmmn guuuuuuuuuuuuuuuuud it was everything I remember and more on sight I knew we were gonna be together Thank you thank you thank you for believing in your brand and keeping it it's always been amazing and it's still amazing so as the tear of enjoyment rolled down my face I thought you should know about it. Huggs love and thanks to my favorite Jersey Mikes in National City the Mile of cars location NEVER disappoints Great start to the new year keep up the great work read more

Jersey Mike's Subs - Sandwiches Near Me - National City, California

First time here, was told it was better than SW! Tried the #1 ham and provolone and #9 Club Supreme Sandwich on rosemary bread! They even have more options with drinks, added a canned root beer to go! Will be coming back to try the other subs....eye balling the hot subs! read more

Normally came to this location and it was fine. Just today (10/13/24) put in a mobile order and was supposed to be ready for pick up at 6pm. It is now 6:20 and I'm still waiting for my sandwich. They tell me after waiting 15 minutes that they are out of rosemary bread. Have offered no apology for anything. Looking behind the counter they have 6 bags of orders waiting to be fulfilled. A man who was here when I entered has been waiting at least half hour himself. They should at least offer some sort of compensation for their lack of service. Sad to say I'll have to go to a different location from now on. read more

The sandwiches are always pretty good. It's hard for them to mess up since they make it in front of you and you tell them what you want and don't want. They're definitely a little pricey. The only thing is the employees aren't always as friendly as I'd like. But after a lunch rush-I get it. read more

Jersey Mike's Subs - #42 Chipotle Chicken Cheese Steak - Sandwiches Near Me - National City, California

First, maybe second, time I've eaten at a Jersey Milk's Subs shop. I think I did years ago, but if I remember it was a cold sub and a pretty good one. This time, I was looking at used cars and the salesman asked me while taking a test drive in one of the vehicles if I'd like a sub from Jersey Mike's. Well, I was on a mission from a friend of mine, so given the time on this Sunday, there was no way I'd decline this offer. This location is very clean and mostly organized in the interior. It proudly displays its inspection "A" for you as you walk in. I do like that as it pretty much helps me know I'll be getting a safe meal. This time around I went for a hot sub, specifically, the Big Kahuna. I chose wheat bread because I like to go healthy on my breads. I also opted for the regular, which appears to be around 8-10 inches long. It was loaded very well with green pepper, jalapeños, American white cheese (which I like far better than the orange cheese or cheddar. It also had mushrooms and I chose steak as my meat. There is a chicken version of the Big Kahuna as well. The taste of this sub was pretty awesome. All the employees were courteous in every way, which certainly made deciding to come back here in the future easy. I also didn't find anything to complain about the sub itself. All of the staff worked hard and were very courteous. I brought the sub home and found it to be well-prepared and quite tasty. Overall, it was a good experience and I'll find myself visiting again sometime soon! Recommend: HIGH read more

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i worked here for years and quality and customer service dropped bad!!! , I would have never been allowed to have the bad quality i just witnessed, won't be back to this location and I helped open this store over 12 years ago, as a black shift lead and manager, I was discriminated and I still treated customers with the best of everything , to come I. Years later, quality dropped and how i went to there " mana training " they would not tolerate it , hope the other stores i helpeD are better off , I can garentee sales dropped over 50 percent read more

Waited 20 mins for them to not even start our order yet. They said they were backed up and there were zero other people in there. I'm sure you get online orders but it couldn't have been so many you couldn't start 2 sandwiches. My husband just told me the kids were chatting about the Padres. Now I'm seeing other people are saying the same. Fuck Jersey Mikes, never coming back to any. Y'all obv don't listen to any of your reviewers on changing management read more

Ok so I love coming here only when Erick works because he is the manager and he makes sure everything runs as smooth as humanly possible. He totally rocks. I truly appreciate his hard work as well as the his whole crew. I love this particular sandwich because it's all veggies and no meat. Also whoever made it this time on the grill( I think I heard his name was Matthew) my hats off to you man!!! So cheeessy!! I love it! Honestly the chicks that work here could smile more. This one girl that works there always looks tired and like she has an attitude and honestly I'm glad she doesn't work with my sandwich. But other than that I appreciate everyone at this particular location. read more

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This is my 3rd time here! The place is always clean and busy but I never have to wait too long. The people who work here are very welcoming and make sure every customer is recognized. Food is always delicious! read more

Very timely and great service. The store was really clean. First time for me to go there to use a promotion. Most definitely coming back again. The #9 I ordered was delicious. read more

Ordered via DoorDash! Order was made timely and well done. First time eating Jersey mikes!! It's like subway, but better! Very fresh. And well made. Can't go wrong with a sub (: read more

Was craving some sub sandwiches and didn't have a lot of time. You can never go wrong with Jersey Mikes especially ordering from the app. I ended up getting the #42 Chipotle Chicken Cheese Steak and #43 Chipotle Cheese Steak. Those two are always great. My subs were ready within 15min. Inside was a little crowded but I bypassed the line and went straight to the cashier for pickup. I was literally out of there within 2min. StFf was polite and welcoming. read more

A bit disappointed. I drove from Chula Vista to get my sandwich fix since there are no good sandwich shops around here. It's been a while since I have been to any Jersey Mike's and I always felt satisfied with the value they used to be known for. I'm not sure if it is because of the new minimum wage laws that were passed in California but I was a bit disappointed with the value of the quantity of ingredients. I don't mind paying a little more for quality and value, but the sandwich that was made for me was more bread than meat and ingredients for their "famous" Philly. They used to make sandwiches that would fill you up, leaving you satisfied. I had to tear away at the bread to balance out the lack of ingredients and I left VERY disappointed. Next time I will go to Charley's. Yes it is a commercial business, but at least their servings are consistent, and for the cost, provide maximum value for what you pay for. Hope things change one day. read more

Service was awful, clerk taking orders was condescending and rude. This use to be a good place to get a sandwich. Would give it zero stars if I could read more

I am an utter disbelief at the service I receive from this Jersey Mike's location. I placed an order on DoorDash and called four times before anyone was able to answer because I wanted two sides of vinegar added to my order. I received my order and did not get my two sides of vinegar. They drenched my sub in brown mustard and also did not even add lettuce I have ordered from this location three times and every single time I have had an issue with my order. Even giving one star is being too generous. Take my advice and just order from the Rosecrans location. They are 100/10!!! read more

Jersey Mike's Subs - Sandwiches Near Me - National City, California

As multiple reviews have said this place takes priorities on phone/online orders. Stopped by for lunch today 5 people behind the counter 4 of them just working on mobile orders. I had to wait 30 minutes for 1 sandwich with only 3 people ahead of me in line while I was there. Will never come back again. read more

It's really good my first time eating Jersey Mikes today and it was yummy They were ready in less than 5 minutes and the fact that they cut their deli meats there yum read more

Jersey Mike's Subs - #55 Big Kahuna Chicken Cheese Steak - Sandwiches Near Me - National City, California

Idk who was in charge but the person in charge lacked situation awareness waited in line for 30 minutes and the moment my order was waiting for topping the worker turns around and focuses on an uber eats order ? What?? So I just walked out I understand it gets busy but it's just blatantly rude to stop mid way through an order when I already waited in line for 30 minutes do better and retrain the female worker the talkative one read more

Stopped in for sandwiches and they were out of bread (which is strange for a SANDWICH shop). We were notified after waiting 5 mins. Disappointed in the service. It seems the employees were done for the day and didn't want to finish up the last customers of the day. About 10 people walked out with us. read more

As always great food! Today was packed but they recognized me like fam, and they all never missed a beat! 1215pm and I knew I'd want but it wasn't bad at all and nobody stopped moving or smiling! I even got to share I'm onna be a new grandma! Anyway, thanks again, be back soon! read more