Everyone's talking about Jersey Mike's coming to Chicago so we had to give it a go. A big fat "meh". Sure, the slicing of the meats when you order is a novelty and I guess that's neat. But the sandwiches were just ok, nothing impressive. For what you get, it's fairly expensive. I would definitely go to Potbelly or Jimmy John's instead for the price. The two guys working the counters were total boneheads. Worst customer service ever. read more

Subs have varied from good to poor. There is also a hygiene problem here: When I see staffers scratching themselves, I loose my appetite. These people handle food, money, etc. I will not return. read more

I cannot comprehend how some people think a sub as good as Jersey Mikes should be cheaper ..... you get what you pay for and the subs here are some of thee best . 1. The Italian sub - Mikes Way ********** This sub is what a sub should taste like meaty & flavorful with all the fixings ( Mikes way with the extras is a plus ) Other sandwich places may be cheaper but are not on par with this place . A sub will set you back a little but you will enjoy it !!!!! Great service , fast and clean at this location read more

They do not slice the deli meat fresh in front of you as stated in the tv commercials. They take it out of a bin on a set-up table. The meat was old and tasted awful. I will never go back to Jersey Mike's! read more

Canceled my order with no explanation 5-7 days for refund. When calling to ask what happ no answer and mailbox is full

Jersey Mikes is my favorite chain sandwich shop! Their subs are packed with flavor and leave you full! This is the location I normally go to because the staff is always happy and it seems like they always pay the guests a compliment. In addition to the friendly staff, the subs always seem to be handled with care. Only reason for 4 stars is because the floor and tables could be cleaned and picked up more often. I'll keep coming back for sure. read more

Jersey Mike's Subs - Fast Food Near Me - Niles, Illinois

WAY too loud with music and workers yelling. Asked for wheat clearly, got white. Got it "Mike's way" but almost no vinegar. Sign said add $1.29 for chips and a drink. Nope that's just for kids meal, actually cost much more. Daily specials hidden on a side wall almost no one can see. Come on guys, gotta be kidding... read more

Nothing to brag about. ill keep this clear and short. Meatball sandwich not so good. Philly steak was ok. alittle too much cheese. it over powered the taste of the meat. price is way too expensive for the quality. i didnt like the fact that i couldnt order a deli sandwich since they slice the ham and other meats same deli slicer. i dont eat pork and being in skokie im sure there are plenty of customers like me. i wouldnt go out of my way to come back. read more

Jersey Mike's Subs - Giant famous philly steak - Fast Food Near Me - Niles, Illinois

Pretty much, every time I come in, there is a new sub price. This location did not have beef for months, finally they got back beef option and raised prices by about10%. Club supreme was $8.25 and now it is $8.95. In past 3 years their prices quietly went up by almost 30%. Subs are decent but overpriced. I will be avoiding them as much as possible, and surrounding area offers many options. I think it is unfair price gauging. read more

Great staff that is very friendly, like an idiot I left my leather bag there with almost $2000 worth of equipment I had no idea I left it. They called me immediately from my number left on the outside of the bag. In a world of dishonesty it is a great feeling to know the staff at Jersey Mike's will do the right thing! I am so grateful for the great staff there at Jersey Mike's, by the way the sandwiches there blow Subway out of the water read more

My wife and I love Jersey Mike's subs. But avoid this location. The subs simply tasted awful; they had too much lettuce in them (and the lettuce was not fresh); they had less than the usual amount of meat in them; finally they just tasted awful. There's another Jersey Mike store in approximately 1.5 miles. I would rather drive there then ordering at this branch again. read more

I placed an order for work, School District 74, for 8 sandwiches verbally, over the phone, because the online ordering didn't have several things as an option (such as wraps). I believe it was the manager I spoke with (had a gruff voice). I placed it at 4pm for me to pick up at 11:00am the next day (because they wouldn't deliver it - about a mile away. He read the order back to me correctly. For 8 people, mind you. I called the day of (today) to confirm the order for me to pick up in 30 min. He didn't have the order. He was going to call the manager so I gave him my cell to call me back. After about 15 minutes, I called him. He said they didn't have the order. He just had an online order from "Val" so he thought it was from me. (Right. Just so happens another Val ordered 8 sandwiches). I started giving him the order and he said he has to deny it. I told him I write really great reviews, both good and bad, he said, "That's fine." So here it is. Totally inept management. read more

This location has no respect for customers that use a delivery app to get there food! There has been times where I have been handed unwrapped items to deliver.. Just a heads up read more

beware online orders everything was OK except i requested vinegar/oil on the side and revived none . the last few times my request was just ignored and received a wet mess . next time ill just have to go in and stand in line read more

I had the #13 the Italian on 7/3/19. Well it didn't go well. Really bad food poisoning it was violently coming out both ends and resulted in me fainting multiple times. I ended up having to call an ambulance because I couldn't even walk the 10 step from my room the bathroom without fainting. Spent the night into today 7/4 in the ER. I'm done with Jersey Mike's. read more

Well, the bread's tasty lol. Very expensive for how little meat you get. My first time getting the cheesesteak though. Every other sandwich I've gotten has been very filling. read more

Jersey Mike's Subs - Well, the breads is tasty lol. Kinda expensive for barely any meat - Fast Food Near Me - Niles, Illinois

Super rude manager ,with the worst attitude towards customers,an unqualified teenager running a $350,000 franchise .all I have to say is that please spend your hard earned dollar somewhere else because in this location they treat people very bad . read more

Yummy yummy I only tried this place sadly. But I would come back again soon! Do u Grubhub? If u do then I will order a sud ASAP! I think I had the stake and cheese sandwich. It was really yummy yummy!! read more

My favorite place to go for a steak sandwich. The big Kahuna is the way to go for a super size, superb,superior, steak sandwich. I highly recommend Jersey Mikes read more

Closed, closed, closed, No more. Na, na, na, na, na, na, na,na, hey, hey, hey, good-bye. Adios! They closed their doors about two weeks ago. Find another location people. There is a Jersey Mike's Subs in Park Ridge that I go to once in a great while. There are 13 tables at this location. It is a bit away from the other restaurants on the Northwest Highway strip of fast-food restaurants. It is closer to the corner of Washington and Northwest Highway. read more

This review is for the Niles location. The service is terrible. Too many cooks in the kitchen! One person takes the order and two people put it together. While one person is asking what you want on your sandwich (but not really listening because it has NEVER BEEN RIGHT), the employee on the cash register is asking for you to pay. So between them, you are being talked to by two people simultaneously and the order taker is yelling more orders so you can end up with the wrong sandwich and/or paying for someone else's. Both of these scenarios have happened to me. It's a shame because the sandwiches are good. read more

I'm always searching for the best Italian sub...I'm gonna try and kill several birds with one stone in this review..... Just had Jersey Mikes first time today. Orderd #13's and #20's. As far as Italian subs, currently my ranking is (drumroll)...1. Bob's Deli and Pantry, 2. Jersey Mikes, 3. JJ's. And yes....I'm venturing into the Harwood Heights area to find other worthy Italian-type sammies. My favorite Italian sub is obviously the one I make for myself at home, but, JM comes close....fresh semi-soft bread, 5 types of freshly sliced meat, provolone cheese (which I hate the American version of, but it seems to be the standerd in the US...they should use Fontina or even a Gorgonzole Dolce would be a better option), LTO, oil+vin+herbs, fin. On the "Walk into the door, place you order, pay, get out" factor...if you order one of their hot subs....you will be waiting a while (15 minutes) for your hot sub to be made. The cold subs will be made comparitively quickly (2-5 minutes...depending on how crowded it is at that time). I witnessed and saw the pain that the one and only guy who was working the small 2' x 18" plancha griddle (at 12:15...lunch rush hour!) without any of the other 8 visible employees offering him any assistance making the Hot sub orders which he obvilously was overwhelmed with...it angered me. He obviously was very fustrated with the volume of orders and had no help. I wanted to jump behind the counter to give him a hand at the plancha and beat the crap out of everyone working there that ignored him. Other than the lack of fuctional grittle surface and personele for them to do their jobs properly making hot subs, the cold sub station was efficient, clean, and the workers had a slight tinge of enthusiazm (spelling) of their work despite that it was very crowded and had a long line of customers. Overall, definately better than Subway, a good step above JJ's. About twice the price as Subway, but hey, its' your money for the quality if you want it. Yes, I will go back. read more

Great place with a friendly and professional staff. Thank God for JM's cause I can't stomach Subway's or Jimmy John's. I know I'm going to get hate for this but it's true. I can taste the freshness when it comes to Mike's and the fact you get more meat is always a plus. Unfortunately the place is a tad small and the TV's are so loud you can't carry a simple conservation with the person sitting in front of you. My go to is the number 13 aka The Italian, Mike's way! I like the fact that they always get the sandwich right, never had a bad experience with JM's. Turn down the TV some and the ratings will go throw the roof. read more

Jersey Mike's Subs - Check out that Mona Lisa! - Fast Food Near Me - Niles, Illinois

Do yourself a favor if you're in the area and thinking about dipping into the nearby Subway. Don't. Why buy a sandwich with spongy bread and tasteless lunch meats when there's a better option nearly next door? The staff at Jersey Mike's is strikingly friendly and welcoming. It's refreshing to get such great customer service from a group of people that either really enjoy their jobs or pretend to enough that it seems genuine. "So what's been the highlight of your day so far?" one of the employees asked me as I was looking over the menu. "Uh," I stuttered, unsure of what to say. "I ... guess I really haven't had a highlight." "Well, then coming here for the first time could be it!" he said emphatically, and somewhat jokingly. Sadly, it was no joke. Visiting a chain restaurant really was the highlight of my otherwise pedestrian day. The sandwich was great. I got it "Mike's Way," and also requested it lathered in mayo and topped with bacon to make it as fattening as humanly possible. I've been back a couple of times since then. I guess Jersey Mike's found its way into the rotation of places I'll eat when I'm in Skokie/Niles. I wonder if Chipotle will miss me. read more

The staff is very friendly ,the service is quick. They make the food right of you. I ordered a chicken Philly sandwich with peppers and mayo. It was just okay to me not worth the price. A 6 inch sub is basically about seven dollars. That is way too expensive in my opinion read more

I go to this location at least once a week with my family. The staff is always great and they always make everything specific to my order. I love that the slice their meats fresh too. read more

I wish I could say we were overwhelmed by these sandwiches, but we weren't. The ingredients were fresh, but rather bland. We got three different sandwiches and only one came out correct when we got it home. I opted for the "Mike's Way" of topping on mine and felt it was too over done. If I ever go back, it will be when they are not busy and I will select the toppings I want. I also felt they were a bit pricey, but not excessively so. I am giving it 3 stars because they are new in Dodge, everything was very fresh, the service was friendly and the place was clean. I wish them well, but all three of us prefer Subway. Odd, but true. Strangely enough, there is a Subway just a few doors down. Look for us there. read more

The shredded lettuce they were putting on sandwiches was brown. When I questioned it the girl placing the toppings said this was all they had and this is what the supplier gave them. I skipped the lettuce, ate my sandwich and left. Jewel is a 2 minute walk from this store in the same shopping center. If a restaurant is OK with serving brown lettuce and can't take the initiative to get new product but instead serves it to customers they get a 1 star review read more

11/19 I was pleased to come into this Jersey Mike. My sandwich was great! I went with the philly cheese steak. So delicous. The service was even more amazing. Friendly and efficient! read more

Finally got to try this place. I feel like I scarfed my sandwich when I was there, but that was my own doing trying to stay on track with public transportation. Went to the one in Village Crossing on a Sunday night. It wasn't super busy and the person at the counter was super chipper. Options are many for those that like cold and hot sandwiches which is a plus. I actually kept waffling between wanting a cold or hot meal. I opted for a cold sandwich and went with a mini (5" sub), which I thought was still quite hefty. The bread is pretty solid and quite hefty. I only wished I had a little more meat which kinda got lost in the bread and the gobs of iceberg. I'd probably go back to try a different kind. It's a refreshing change from my JJ go to and definitely a step up from Subway. read more

Wow, my first time -.certainly not my last. Huge subs all made to order (the server sliced the meats & put them on my sub) so talk about fresh! Rosemary Parmesan bread was super! Fewer choices on items to dress it with, but the flavor certainly didn't need it! A little costlier than a Subway or Jimmy, but you most definitely get a top notch sub, editable from end to end! read more

Friendly staff, good sandwich prep. Out of my last 10 visits, had 2 with slightly hard bread (not stale), others were soft and fresh hence the 4 stars. read more

I have come here with my wife many times for lunch. We love Jersey Mike's and this location is the closest to our office. The food here always taste great and the staff is super friendly. We have come here so often that today the person making the sandwiches knew my order before I even had a change to say it. I would have loved to give this place a 5 star review, but I had to give them a 4 star only because it is always freezing in there. We eat there all the time so the bread does not get soggy from the oil and vinegar. We always rush our meal because it is so cold! They need to turn up the heat during winter and/or turn down the AC during summer. That is my one and only complaint about this place. read more

clean- fast- great sandwich. Taking a star off for brown lettuce (so I chose no lettuce on my sandwich).

Poor Experience, I went to Jersey Mike's yesterday, When the girl behind the counter asked me for my order i could not hear because they were playing the music very load, She had to repeat hear self multiple times, After i placed my order, they made one sandwich, after waiting for over 10 minutes (no other customers in the establishment) They looked at me and said "Oh we forgot to make the other sandwich". POOR CUSTOMER SERVICE read more

Sandwich is actually great that's why they get 2 stars. But the service blows. Went in here once and the guy go told me that there was no more bread. He didn't apologize or anything just escorted me out the door and locked it behind me. What kinda crap is that? Went in there today with a coupon for free drinks and chips and the girl behind the counter didn't honor the coupon. Not a huge deal but c'mon really? Maybe this Jersey Mikes needs better trained employees or different managers?? read more

Decent subs.....much better than Subway or Jimmy Johns, that's for sure! Service....very friendly and fast service!!! Price....a little pricey, not crazy expensive, but be prepared to spend a few dollars. Overall...not over the top, but still a good sub if you are looking for one. read more

Just wanted to say that I just visited this location for the first time and a gentleman named Starks served us and he was by far the nicest and most helpful employee at any Jersey Mike's or similar type of establishment that we have ever come across. I was with my daughter and my mother and he made our visit so pleasant and enjoyable I cannot even begin to say enough positive things about him!! My mother always has a ton of questions and he was patient and friendly and provided service with a smile!! We will definitely be back to this location and much more frequently!! He was a true gem and such a pleasure to meet!!! Park Ridge is closer to me but I would gladly travel the extra mile to have such a nice experience! Thank you. read more

Friendly and fast customer service. This is the first time I've ate at jerseys mikes subs, and it was not a disappointment. They have a large menu, offer a vegetarian option. I got a Philly cheese steak type of sandwich, and it was great to finally have one that wasnt dripping in grease and oil. read more

The subs are great the service is even better. Dan is awesome! He was friendly, helped me make some decisions and great to the kids! Thanks Dan! Try the Philly Cheese steak with the Chipolte mayo. read more