Slow service , they got my a hour waiting a sub and the employees was playing with the food and very unorganized. I see then making fun of customers and just hiding orders from dasher . That store need new management. read more

We stopped into get one Philly cheese steak. There was no indication of where you were to order so we stood there for almost 10 minutes before some patron took pity on us and directed us to the order "station" . Then we stood for another 7 minutes before our order was taken. Oh Kay now we wait again another 15 minutes. Then I finally see that the hot sandwiches are being delivered. We get our R 17 only to find when we get home that it's NoT WHAT WE ORDERD. Really? Not going back there again. And for the HAPPY FACES that are supposed to be there according to the story on the bag, there were No happy faces let alone anyone that truly wanted to be there. Bad service. Bad instructions. Bad personnel. I'm sorry. Will not be back. Don't recommend. read more

One of the slowest places I have ever been! 4 people behind the counter only 2 doing any work. Would not recommend.

Must visit! Great value, overstuffed subs and the freshest ingredients! And a crew of employees who obviously appreciate their patrons.

Subs have always been good. I haven't tried all of them just yet. Yes, this place is more expensive than a place like Subway but you get what you pay for. Everyone has their opinion on cheese steaks. I think these are great. I also think V&S in Temple makes a great cheese steak but they are different types. Both delicious in their own way. I like the rolls they use here. As for this location, everyone is always nice. Sometimes they seem a little disorganized especially when there are 4 people working. I think they could keep an eye on table cleanliness a little better but it isn't terrible. Only thing I don't care for is the industrial, concrete echo-ey-ness. No worries. Most times I do take out anyway. read more

Okay I might be biased because I am from Jersey, but this is how subs should be made. I love the freshly sliced thin meats and really fresh crisp vegetables. Our orders have been perfect so far. read more

Loving the consistency of this fabulous sandwich shop. The fresh meat slicing prior to assembly of your sandwich is a " Great Touch" that works on so many levels. Priced on the high side for a regular sized sandwich , chips , fountain drink for approx $11.50. I found it well worth it on each of my nearly dozen visits. Friendly staff , fresh fixings . Great cream soda on tap . A family of 4 could expect to drop $50.00 , that's obscene for Berks county but the place is busy . I reccomend stopping in for a Hero.... read more

Went to jersey mikes this morning got a giant turkey and provolone mikes way....loved it!!! Three ladies made our sandwich and cashed us out all had huge smiles and were very friendly. Only thing missing was a bag of chips...first time I went lines were long they had just opened so I wanted to give them another try....everything was so good but again was missing the option of getting some chips to have with my great sandwich. read more

We Have ordered multiple times from this place, always have a issues with this 5th St Hwy Store, never make a sandwich correct, then when you confront them, they pretty much call you a liar, horrible customer service. Would not recommend that my dog eat here. read more

If I had to tell you one thing about this place. I would tell you that they make the best cheesesteaks ever. You have to try it. They only bad thing is that it's pricey. read more

Honestly never thought I'd be writing a review for a sub shop, but here I am! This place is just amazing. Upon entering I got a warm welcome from the entire staff. I had never been there before so I wasn't sure what to get...but Becky walked me through everything and I ended up getting the most delicious wrap I've ever had!! It wasn't on the menu, and they accommodated my preferences without a problem. I can't wait to go back! It was so fresh tasting, and you really can't beat it when they slice the meat right in front of you!! read more

Very expensive for just an average sub. I've gotten tastier subs and bigger subs for the price of their regular sized sub. Just not worth it

This is the WORST Jersey Mike's I've ever been to. We ordered three cheesesteaks with no onion and no peppers and waited almost a half hour before they even STARTED MAKING THEM! The people who ordered hot subs behind us get them before we did. The staff was so slow! Sure, some of them were obviously new, but even a toddler could have moved faster. I will stick to the Lancaster location from now on. The only reason I gave this a 2 star review is because the sandwiches turned out correct.... surprisingly. Ps. As I had plenty of time to stand there, I counted 7 food safety violations. And yes, I work in the food industry. read more

Food is always prepare as it should and the manager and the employees are superb with they're whole sub experience

Worst Jersey Mike's place to eat. Girls behind the counter are rude to seniors and low lives. They yell at the customers and act like they can't be bothered. Stay away!!!! read more

2nd time here. I had the big kahuna. Sandwich was good. Just too many jalapenos. And it's pretty pricey. $14.95 just for the sandwich.

The place is way to small. Stopped in on a Saturday was sitting at a table eating and the line got so long the people were standing in our faces while we were trying to eat. Service is slow they get overwhelmed, and mix up orders. The food was good, read more

Was there tonight I gor their regular cheese steak my friend got a regular Roast beef sandwich. They ripped me off i could have gone down the street an gotten a hotdog that would have had more meet in it. My regular plcae to go is Mikes Sandwich Shop on Center Ave. I could have stuffed two of thete sandwiches i to one of Mikes. I will not be goi g back there Mijes Sandwich Shop is my place to go. read more

So excited to finally have a Jersey Mike's in Reading area. Brings back younger day memories. They just opened and I have been there 3 times. Sandwiches alone if done right would rate a 5 star rating but they seem to make mistakes on simple things . Twice sandwich was wrong and given wrong ingredients requested.Asked for wheat and received Italian and requested a sandwich with Swiss and got provolone. Not a reason for me to never go back but this could be a 5 star easily by getting things correct. It is very busy but last time it was 2 other customers and myself and they still got it wrong . I will try again hoping things improve . The staff is very friendly and eager to please but may need more experience and training. read more

I did write a review when they first opened, they must have paid someone to take it off, or say it's not a recommended review. My wife and I have been living in Muhlenberg for 20 plus years, and love it for it's variety of foods. We have 5 children and have been buying take out for years. Unless you are Rockafeller, Do not go here for a sub. We got 7 shorties for 60 plus dollars. I was going to say forget it but they already made the subs, and I didn't want to make a seen. I'm sure the owners living in a 7 million dollar mansion just like all the Mcdonalds owners around here are. Go to Subway, Wawa, Margaritta's, Mama's, Oliver's, or Redner's. Redner's has a 2 foot long sub for 10 dollars!!!!!! read more

Jersey mikes is new in the area and I was so excited to have received a free sub coupon. It's like subway, but better. Meats/cheese cut fresh in front of you. Staff was super friendly and attentive and aimed to please. I ordered #7 in a tub, meat was fresh and no slimy, and it was a huge portion also! Will be back. read more

First time here was yesterday...it was slow I'm assuming due to holiday weekend but I was grateful for this. I got my sandwich made right away and correctly. I will definitely be back to try other subs on the menu as my sandwich was TASTY. read more

Waited in line and saw three other people waiting a while before us for their sandwiches. They waited a VERY long time now that I am standing in line STILL waiting for our food. 8 other people walked in and somehow their food went out before the original people waiting in line and my boyfriend and I. Total time the two of us waited for TWO sandwiches was 20 mins, but that was for only one sandwich. The other one took another 5 mins of waiting (apparently having to put it in a brown bad making it "To Go" takes 25 mins) and as MORE people who came in way way way after us are sitting and eating, leaving or home by now and already finished. Never coming here again. Don't even care to try the food for the first time. Never coming back. Ever. read more

Just ate here for the first time and it was amazing. We got a buffalo chicken cheese steak and a chipotle cheesesteak. They were both hot and delicious, the cheesesteak was possibly the best I've ever had anywhere. Pricey but worth it for the huge portion. Looking forward to going back and trying their cold hoagies! read more

Terrible. I Got a cheesesteak that was dripping grease and so soggy it was inedible. They are very expensive and low quality.

The whole set up in this place is horrible! One person on the slicer, the lines ridiculous and still you wait... ordered a tub my husband finished his sandwich and I still didn't get mine. Finally got it and it was a joke! Baja chicken literally nothing in the tub. Go back to Jersey or hire competent people because this is a really bad way to open a business. read more

The worst sandwich ever! Anded pickles to a sandwich and when I got home only had bread and pickles nothing else. Ordered a A Italian sandwich. read more

NOT impressed at all !! Outrageous big city crazy prices! Bread and all lettuce sandwich for $15.53 ? There regular sandwich (7inch) for over $9.00 is more money than any Berks county shop charges for a large 12 inch sandwich, with more meats! Wonder if they are concerned with cross contamination, didn't see the slicer being cleaned. They must think they are in a large city with their prices. I will be sticking with Olivers place they use all Boars head quality meats packed in their sandwiches and great personalized service with family atmosphere, its where the locals go you're not just a number. read more