As much as I love jersey mikes I have t give this a bad review. I ordered on line and sat here waiting for my sandwich for 15 min. But as I watched them make sandwiches the 3 employees that were work never once changed their gloves touching everything, cleaning grill, wiping down countertops, using registers, going to the back and getting supplies, but never once changing out their gloves and making our sandwiches at the same times. It was kinda gross to be honest. read more

Jersey Mike's Subs - Sandwiches Near Me - Rialto, California

PLEASE STAY AWAY FROM THIS LOCATION The teenage employees are very rude slow and in my opinion irresponsible read more

Stay away from this store. Today they were out of bread, last time they were out of chicken. Bread looked undercooked and honestly did not taste good. I ordered a 26 giant and a regular #7 total of $35.50 for 2 sandwiches I ended up throwing away. Not to mentioned the time it took to wait for the bread to come out the oven. I counted 6 employees just hanging out while there was no bread. Do yourself a favor and go to in n out or chipotle. Manager charged me didn't provide a receipt nor acknowledge me after charging me just walked away. I had to ask can anyone provide me a receipt? Then some young lady helped me with that. They refused to provide a business card and I was told the manager was Rosie/Rosy not sure. Cx service from the manager was mediocre at best. STAY AWAY from this Store. Jersey mikes in highland Greenspot is much better or any Redlands location avoid the Rialto one you'll be grateful for it. read more

Jersey Mike's Subs - Manager on duty - Sandwiches Near Me - Rialto, California

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PLEASE STAY AWAY FROM THIS LOCATION The teenage employees are very rude slow and in my opinion irresponsible I waited 30 minutes for a cheesesteak that was custom made to exclude peppers and mushrooms which were included on that sandwich which were included as well as the sandwich being the wrong sandwich go to a different location protect your funds read more

The customer service was nice the place was clean. But my sandwich was not!! I order the same sandwich every time I go to a Jersey Mikes...this my first time at this location. I order a #26 and my sandwich was 90% lettuce...and the chicken was chopped up so much that it looked like ground chicken! I ordered it to go so I was already home when I noticed!! I am very disappointed because I watched them make other sandwiches before they made mine (I didn't watch them make mine they told me they would call my name when it was finished ) I wont be go back to this location!! So if you order I suggest you stay at the counter so you won't have this same experience! read more

I love Jersey Mike's! Literally the best sandwich spot, but this location didn't do that on 10/31/25. I ordered online and asked for spicy mayo and extra vinegar on the side and didn't get that at all. I let it slide and still ate my sandwich just to find a long piece of hair in it. I knew it wasn't mine cause my hair is red and it was black. I was already at my home when this happened and wasn't able to go back. Don't come here if you want hair in your food. read more

I don't understand why they can't get it together here. Always forget to put the bacon on my sandwiches. The bread is hard as a rock sometimes read more

Jersey Mike's Subs - Sandwiches Near Me - Rialto, California

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Visited this location for lunch today and didn't disappoint at all! Great Sandwiches And by far the best Service from Ms.Luz!!! I ordered via and and I called to ask if they would accommodate a curbside delivery since my baby was sleeping She was great!! 10/10 she didn't have any hesitation with my request at curbside and it was quite quick!! It's hard to come by genuine customer service and Luz Definitely delivered!! read more

Hands-down, the best sub shop in the world really giving Subway a spanking, a little more expensive than Subway but well worth it with the freshness of the ingredients read more

I come here often and it's clean, someone always greets me and they work as a team to get the order out. I have never had a bad experience or sandwich from this location. Every single time my sandwich is perfect. The staff is always so kind and I think the diversity is really cool. read more

My family and I really enjoy Jersey mikes sandwiches. The sandwiches always taste fresh and the staff are always very friendly. The only reason I gave it four stars is because of the delivery service. I am always missing either my chips or cookies. read more

Asked for a giant sub 3 times and was still asked if I wanted regular as they were already starting to make the sandwich, I just said sure :| read more

Ashley is a rock star. She went out of her way to accommodate my phone order. Service like that is what keeps me coming back to Jersey Mike's time and time again. read more

I stop by here because I love Jersey Mike's, my review is not based on the quality of the meats or the bread but a based upon the service I received. There are five employees working and two girls making to go orders a man sliced up the meat and cheese and prepared the bread but I had to wait seven minutes for them to dress and finish my sandwich... 7 MINUTES! To say I am disappointed would be an understatement. I will not be returning to this Jersey Mike's ever again. read more

Came in on a Sunday to grab a couple sandwiches for lunch with hubby! The staff was super friendly and happy to help make our sandwiches, quick & easy. There is a fairly amount of seating in if you prefer to eat or an easy check out if you want it to go! I like turkey Avacado & bacon - its not on the menu but its called a California way! Bread was fresh and soft. Recommend this location for your go to if near the 210 & riverside off ramp! A sub above-- read more

Jersey Mike's Subs - Bag & take out - Sandwiches Near Me - Rialto, California

Not sure if the employees are slow or just lack common sense. I walk in and go to the counter, no one says hello or anything. The lady behind the counter just looks at me and I said "Am I waiting on you or are you waiting on me?" And she said "I'm waiting on you", yet couldn't open her mouth to say hello or anything. I order and then when my order is ready, I am waiting to be handed the food. Neither of the employees could say here you go or anything, the male staff pointed at me and the woman just gestured her hand towards me. Like? If you hate your job, thats on you. Get a better one. Rude, unprofessional, and will not visit this location again. Gave them two stars only because the food was good. If food was poor too, would be a one star review. read more

I had an order that was not correct, disappointed that they didn't make me another sandwich and receiver, I was told no possible way, it was no way close to closing time, 6pm on Tuesday 11/5/2024. I ordered two sandwiches and received on of them with extras I didn't ask for, I was told I'd receive a refund but I guess I'll have to wait and see. I know it doesn't make a difference but I will not order for the shop in Easton again, this is not the first time I have been disappointed or received a wrong order. read more

Jersey Mike's Subs - Order #14 w/white bread mikes way, got bacon and mayo on parm bread. I had to order from a different establishment. - Sandwiches Near Me - Rialto, California

Great food as always. Love this and love getting just about an sandwich with extra meat. So good and good for losing weight for me minus the carbs but oh well. Everything is almost always made to order.... Almost but I have veryy complex orders. So yummy. read more

Jersey Mike's Subs - Outside - Sandwiches Near Me - Rialto, California

Awesome staff with great customer service skills!! Very friendly and helpful:) The inside and out are clean and well maintained. Sub sandwiches were bomb. Quality of the meats and cheeses are way better than some of their competitors. We will be back if were craving sub sandwiches. read more

Jersey Mike's Subs - Sandwiches Near Me - Rialto, California

I broke my tooth on something hard in my sandwich (a #13) They gave me the district managers phone number. Her name is Julie I called her and she said she'd have someone get back to me. Nobody did. I finally had to call her again and left a voicemail. She eventually called me back and basically said "Tough luck. We're not going to do anything about it" They offered me a free sandwich. I've been a loyal Jersey Mike's customer for 15 years...but I'll never give them another dime. read more

This is the 2nd time in the month I have come to this location and will be the last. The 1st experience was not good but decided to give them another chance. Today was worse then the last. The team with the Mgr Gloria there watching them be unproductive. They always cut you off when you speak. Don't pay attention, don't put all the right ingredients you requested. Then I asked for them to change out the bread tops. Because there were flies walking on the top breads and the guy got an attitude said I was wasting their products. I said no you need to insure that your area is clean and fly free. Then the guy is cleaning the counter and with a wet rag, touching cabinets, trash etc then proceeded to touch my food with the same dirty gloves. Unprofessional and would not recommend eating here. More concerning as I work in the health industry and really wanted to just walk out after the food was made. But I also don't like wasting food. So will probably just make a report to the health department. read more

So this is a screenshot order of a mobile order that I had placed in June for my friend and I. As you can see, I ordered two chips. When I picked up my order, it was in a bag and I was in a hurry so I didn't look in the bag until I returned to the office. Well what do you know, the chips that they charged me for were not in the bag. So I called his location and explained to them that I did not receive the chips that I paid for. I spoke with Gloria and she said the next time that I place an order that she would give me double chips. Double chips meaning that I ordered two at the time, did not receive them so the next time I come in, I should get 4. I placed an order today and explained to the gentleman that Gloria told me that I could get two chips for the chips that I was charged for but didn't receive. I didn't even mention the double chips thing which originally was supposed to happen. They went to check a book in the back to see if my name was in there, and told me that I could only get one bag. So I was charged for two chips but only received one to fix the problem... if this was the case I would've just asked for a refund at the time of my order. read more

Jersey Mike's Subs - Oil and vinegar on the side!!! - Sandwiches Near Me - Rialto, California

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Food was amazing with quick and quality service. Anthony helped me out today and made my Chipotle Cheesesteak perfect even though I added a ton of modifiers. Definitely recommend and will be returning for the great people. Thanks! read more

like going for lunch here. The service is always great. The employees are friendly and work quickly. they great every customer that walks in. The last time I went the guy with a mustache was very professional and polite. He made my sub quick. I would definitely come back to this location read more

what can I say my birthday sandwich was phenomenal . The best sandwich I've had in a while. The flavors were there Whoever made my sandwich I will vouch for. The service was great, respectful young man he was the only one there that night, handling business. The inside was very clean, with a positive ambiance around the room. read more

I gave it two stars because the food was delicious but the employee incompetence is why they only got two stars. I ordered my sandwich after half hour waiting and seeing people come and go come and go. I finally went up and said where's my sandwich so they lost my order. It's only 15 feet in between the register and the grill. I don't know how they can lose my order, but this is the second time I've had a problem with this location so I think I'm through. read more

Rude doesn't even begin to describe. I walk-in no one says hi the just ask what do I want . As soon as I ask for additional toppings he cuts me off and say wait me will put on toppings when we get there. When I pay for my food the grower even bag it up . So I asked for a bag she gets mad rolls her eyes and rudely puts my shit in the bag . I'm so mad typing this I will never go read more

Jersey Mike's Subs - Sandwiches Near Me - Rialto, California

We order delivery from this location often. For the past month we have not ordered from this location because the tuna sandwich is not available to order online. We called a few times to ask if they were out but no it's in store just unavailable to order online. You would think someone would jump to fix this since tuna is one of the best sellers. Overall their food is great. Definitely better than other chain sub places. Love the stubborn sodas. Service is hit or miss. Sometimes we get our whole order and sometimes we don't (delivery). They usually remedy the messed up orders satisfactorily which is why we keep coming back. Hopefully the issue with the online ordering gets fixed soon. read more

I would say go to the one on Sierra instead, that location has better service than this one

I've come here a few times and I haven't had a good experience yet. I love me some Jersey mikes but recently this particular one is just not it. The two who are here are rude the guy with a stache and the girl with glasses. I came one time and he asked what I wanted and I said it then rudely cut me off saying just tell me when I get to the other things then he has the girl make it and she puts everything I didn't even want which was why I told him in the beginning to avoid this. She didn't even ask what I wanted she just put whatever. I didn't get a chance to even get avocado. And this past visit same thing happened I ordered online so they can have the SPECIFIC things I wanted and still didn't follow it. It's not even that hard I've worked at a place like this and multitasked with many customers. It's not understanding when they are not short staffed. And not even busy. But I leave two stars because it is clean here. read more

Left on hold for 10min before alone came back to the phone to take me order. I came in thinking there busy and the place is empty!.... Only a employee on his break was in here.. read more

Jersey Mike's Subs - 10 Duration of bringing on hold - Sandwiches Near Me - Rialto, California

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THE BEST JERSEY MIKES Today I ordered a #43 Philly and #8. As a joke, I put "please make with love". The Philly was a 11/10 and the #8 was perfect. Then on my bag they put "with love ". Probably my best experience at a Jersey Mike's. read more

Jersey Mike's Subs - Sandwiches Near Me - Rialto, California

Never really notice how thin they cut their meat. $13.99 for a giant a little expensive. If you take away the Mikes Way just and expensive Subway. Brought my giant # 8 home there was so much oil& vinegar along with a pile of lettuce that the bread was absolutely soggy. I would of return it if it wasn't to far to go. The thinnest bacon pieces that I ever seen. Have to watch next time on the oil & vinegar. Can say much about it eat half of it. Try Gondolas in La Habra twice the meat 16 inch another $10 bucks. read more

Jersey Mike's Subs - Sandwiches Near Me - Rialto, California

Worst experience ever. They suck!! Ordered a hot sandwhich on rosemary parm with no cheese, the order was for delivery thru the jersey mikes app, i get a cold sandwhich on white bread with extra cheese. How can you suck this bad. Im at work and ordered this for lunch and now my lunch is ruined. How hard is it to read and follow directions. Like come on you already work at Jersey Mikes, AND you cant read or follow directions. TERRIBLE. Unprofessional and would not recommend eating here. read more

Placed order online show up 20 mins later and they are just now starting to make my sandwich but the app said it was only going to take them 15 mins to complete the order. Good food but they need to be more accurate with the time frame. read more

Very nice service, very clean facility & really good subs I highly recommend this Jersey Mikes

I initially placed an online order today at 11:13am for immediate pickup at the Rialto Riverside Avenue location. After getting there at 11:30am, I waited a few minutes and asked an employee if my order was ready. He said he was going to check on it. After waiting another 30 minutes and seeing others who got there way after me pick up their food, I asked for an update on my order again. The employee then said there was no record of such order and I showed him the online order. He then printed out a duplicate receipt and said he was going to put a rush on it (apparently the original ticket for the order got lost). Being on my lunch break, I didn't have 1 hour to wait around for 3 sandwiches. I then asked the manager (whom I didn't catch her name since none of the employees wear name badges), she rolled her eyes at me and told me there was a 45 minute wait for orders. I then asked for a refund and instead of telling me she will have my order completed ASAP, she told me I would have to wait another 5 minutes for a refund. I then asked for the Store Manager's name and immediately gave her a call when I got home. At first, she was very apologetic and offered me a catering box at the other Rialto location that would be ready in 20 minutes. So I arrive at the other Rialto location on Easton 20 minutes later and gave the lady with no name tag my name. She told me my order was almost complete. I initially felt like she was on top of it since it was a complaint from the other location. However, after sitting there for another 35 minutes, a male employee asked me if I was waiting on an order. I gave him my name and apparently, my food was sitting on the back counter for 20 minutes and no one notified me it was ready. I then confronted the lady whom I initially interacted with and she didn't seem to care one bit about what had transpired. So to make a long story long, 2 1/2 hours after placing my original order, I had warm soggy sandwiches that all ended up in the trash. I guess I'll just have a liquid lunch. Next time, I'll just pick up a premade sandwich at Stater Bros and save myself the hassle and $50.00. read more

Good fast service, great when it comes to preparing for people with allergies. Food was amazing they took time to make sure it as all good

3 stars for the food only....I placed an online order with 30 minutes to spare, when I arrived there were 2 employees working on Saturday 8/19 at 1:45pm. A female and a male. The female employee stated that my order was in the works. Meanwhile 35 minutes later and 10 customers later it was still not finished. At this point I checked in again and she seemed confused. She noticed the ticket (my ticket) that came out of the machine was laying to the side. She began to start on my order very very slowly, stopping multiple times to talk with her coworkers and other customers while we continued to wait. 20 minutes later we finally received our $15.00 regular sized sandwich that we had placed 55 minutes prior, with no apology or offer to make it right. Unfortunately jersey mikes will now be replaced with other sub joints that actually provide decent customer service; especially this location. :-( read more

First time here and definitely my last. The sandwich was good but the price is RIDICULOUS!!! Over $8 dollars for a small ass sandwich and over $15 for a large one. No thank you! I can make the same sandwich at home x10 for the same price. The employees weren't even that friendly. read more

Jersey Mike's Subs - Sandwiches Near Me - Rialto, California

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