I give this place 1 star because my son liked his grilled reuben. On the other hand, he'd eat anything. I ordered a turkey wrap. It turns out that you don't get anything but turkey, honey mustard dressing, lettuce and tomato on the turkey wrap. I wasn't able to decipher the menu in time to figure that out. I also wasn't able to identify any tomato on the wrap, save maybe a scrap. A picked out the turkey, scraped off the honey mustard dressing, and threw the rest away. My daughter had a chicken ranch sandwich which she said she didn't like. She ate maybe half of it. I'm not sure I would choose to return. If you go, pay attention to the menu, because you might think you get to choose toppings. It looks like you only get to choose on the "cold subs" category. read more

Went in for dinner. When we arrived, we could tell there were several irritated Guests ahead of us. The blonde working the condiments, who was chomping on her gum was clearly overwhelmed and very short with the Guests in front of her. They continued to make all of their online/phone orders as we all stood patiently. The line was now 15 people deep. They finally got to us and the blonde was just short and rude. She completed my husband and daughters sandwiches by piling and throwing huge amounts onto their sandwiches and then we had to pay. I ordered a cheesesteak and it hadn't even been started. She rudely asked me what I ordered and told me it would be a minute. We sat down and realized we didn't have our cups. My husband went back and she was rude to him giving the cups. Overall, the food was fine but had there been a little bit of communication and hospitality by the staff, especially the blonde, this would've gotten 5 stars. I've been a GM in the restaurant industry for 15 years. I know what busy is and I know how to not make my Guests feel my frustration. She needs a lesson. She ruined it for us.... read more

If you're looking for a great sandwich, you might want to look somewhere else. If you're looking for an overpriced mediocre sandwich, then you've come to the right place. Let me start first by saying, I've already tried this location twice and both times I was not impressed. The first time I walked in right after 10 and there were no lines yet it still took me about 15 min to get my darn sandwich which is extremely ridiculous. I ordered a "chipotle" Philly cheesesteak and a drink and a bag of chips, my total was around $12. Was it worth the time and the wait? Not at all. The sandwich was bland. I'm not sure if it was the bread or the meat but the taste was not great at all and was actually kind of gross and heavy. And the "chipotle"? Either they forgot it completely, or not enough, or the sauce has no flavor because it did not improve the taste of my sandwich. I decided to give the restaurant a second chance a couple of days later during the lunch rush hour and it still took 15-20 minutes, which is okay because it's lunch hour, it's packed, but it made me realize how ridiculously long I waited the first time when it was dead. I shoveled out another $12 for the #9 (can't remember what it was called) but the person before me ordered it and looked great; roast beef, turkey, Swiss, olive oil, red wine vinegar, onions, lettuce, etc. Was it great? No. Was it horrible? No. It was good/alright, not the best sandwich ever, but again for the price I wish I had gone to Jimmy Johns and got the same thing (which also probably would have tasted better too!) for cheaper. Now two things are actually pretty good about this place: the staff is friendly and the food is filling and can probably serve as two meals for you. In the end, if you're looking for something to fill you up this will work, but if you're looking for quality you might want to move along somewhere else.. Like Pizza Studio right next door! Feel free to check out my full review there! read more

I'm giving 3 stars cause I like their sandwiches, a little pricey but good. What I don't like is some of the employees. We went there yesterday (7/30/17) and the guy that took our order really grossed me out with all the sores on his face, I'm not talking acne here I'm talking like meth head sores, he looked terrible and sleep deprived. As I proceeded to watch him I noticed that he was also cutting the meat for the sandwiches and then would write people their ticket, NEVER CHANGING HIS GLOVES. All the things he touched were just cross contaminating. Like put clean gloves on before slicing meat. Another girl that was working had huge nasty hickeys all over her neck. I was really shocked that people can look like this and in the workplace these days. I want to continue to eat at this establishment but they really need to hire so more appropriate looking people. And please tell the guy with oozy sores all over his face to put bandaids on them and quit doing meth. read more

About same as Subway, kind of plain. Customer service is so so. Store was kind of dirty. Won't go back

Great food! Fast and friendly staff. A little pricey compared to subway but the food is definitely worth it! My favorite sandwich place!

Best sandwiches in Tucson. The bread is amazing and they have tons of great options + a customer loyalty program. BIG JM fan. read more

Great subs and fresh sliced meats. I love their subs and also the pepper relish you can put on top. This the only sandwich shop that does not disappoint me. This place offers the closest thing to Italian combo you find on the west coast. read more

These subs are awesome! I get a grilled veggie sub on wheat with mushrooms, bell peppers and onions grilled with provolone and Swiss, topped with mayo, tomatoes, lettuce, chilly pepper relish, salt & pepper and oil & vinegar. If you are a vegetarian I would suggest trying this!! read more

Super long wait just to order. An even longer wait to get our food made, and then when I went to eat, my grilled sandwich was luke warm at best. Will not go back. read more

my wife and I came here as our first trip to a jersey mikes. we had the big kahuna cheesesteak and italian on white. the big kahuna was delicious and unique. the italian was fresh and piled high with meat. As it appears all of the meat is sliced to order, i can see how it might be a bit slower during a lunch rush but our sandwiches came out fast. all of the staff were extremely friendly and professional- felt more like a mom and pop shop than a big franchise. not sure if the story is different during the week because it seems many of bad reviews were weekday lunch meals. we were pleasantly surprised by the food, atmosphere, and thought jersey mikes stands out amongst many sandwich shops in town. we will be back and the big kahuna will be a frequently ordered item. read more

I'd heard so many awesome reviews. Decided to try today. Had cheese steak without onions and peppers,way too much bread. Could have used more meat and mushrooms. One tasted one mushroom. For fast food,it's a little pricey. Eventually I'll probably give it a second try. Hopefully it'll be better.So far nothing special. read more

I visit here more than most sandwich places. The staff is friendly and quick. Usually everything is as ordered and I usually visit during busy hours. This last time I visited, there was only one couple in there so pretty slow. The worker took my order and then rang me up. The other worker proceeded to make my sandwich. I had added some extras such as avocado, but none of the extras were added to my sandwich and it was extremely dry when as if they didn't put any sauce on it. I really enjoy this place but I think I will go during busy times as it seems to be more thorough. read more

Not very impressed. For the price made with very cheap meats,and cheeses. Pot bellys is better any day not sure howthis place was on a food show. Was excited to try will not be going back. The staff was very nice just not great product read more

Update: I went to the OTHER location on Speedway, and it was MUCH better. Bread was fresher and covered, fresh green lecture, plastic cutting board that they made the subs on, and employees wore gloves. I will be leaving a much better review for the Speedway location, but the Grant location still gets 2 stars from me. read more

I love these sandwiches! the sandwiches are full and getting it "Mike's way" is the only way to go. This is my favorite place to stop after a hike at Sabino. read more