After completing my crown at Woodcrest Dental Studio, I can confidently say that Dr. Ashini is one…read moreof the most thorough dentists I have met. Due to the shape of my tooth and its placement relative to the teeth next to it, it was particularly difficult to find a crown that would perfectly fit (not the studio's fault). The commitment to fabricate a crown that fit 100% became a long process over the series of several appointments, but it was extremely relieving because I knew that Dr. Ashini would not let me leave without perfection. The studio became a family to me, and I appreciated all of the efforts made for last-minute appointments and expedited crown deliveries. Overall, great dental studio! The offices are clean, dental assistants are as gentle as possible with clear oversight, and the front-desk ladies are very kind.

DISHONEST DENTAL OFFICE. DO NOT MAKE AN APPOINTMENT…read more I strongly recommend staying away from this dental studio. My experience involved serious issues with them being dishonest about my insurance, billing, and what I believe was unnecessary fear surrounding additional treatment. Before my wisdom tooth procedure, I provided the office with both my HMO and PPO insurance information and specifically asked about my coverage. I was told they accepted my insurance, and the office actually gave me a breakdown sheet showing what my insurance was expected to cover and what I would owe. According to that breakdown, I was going to owe very little out of pocket, with the only additional cost being the bone grafting they recommended I "needed". After my procedure, I discovered that my insurance had not actually been run until after the surgery was completed. I was then told that I had only provided one insurance plan, despite the fact that I had provided both. I ultimately paid over $2,400 out of pocket, while my insurance covered only approximately $250. My insurance also urged me to file a grievance through them about this dental studio because they could also see how they filed the claims were completely wrong and I should have gotten an almost fully covered surgery. The most concerning part of my experience was the recommendation for bone grafting at two of my wisdom tooth extraction sites. The doctor reviewed my scans and discussed nerve damage and the possibility that I could experience extreme pain if I did not have the bone grafting done. I was scared by what I was being told and agreed to the procedure because I did not want to risk living with severe pain. What made this even more concerning was that the office initially did not want to submit the bone grafting through my insurance and instead wanted me to pay for it directly out of pocket. After I insisted that it be submitted to insurance, my insurance company contacted me and was reportedly confused about why bone grafting had been added to my wisdom tooth procedure, as it is not something they commonly see billed in this situation. After the procedure, I did my own research and learned that bone grafting is not routinely necessary for every wisdom tooth extraction. That made me seriously question why I was made to feel that this procedure was necessary to prevent extreme pain, particularly when the office had already given me an insurance breakdown showing I would owe very little aside from the expensive grafting initially. The combination of the insurance issues, the conflicting information about the insurance, the fact that my insurance was apparently not verified until after the procedure, the pressure surrounding the bone grafting, and the attempt to have me pay for the grafting directly rather than submit it to insurance has left me feeling that I was not given transparent information before agreeing to treatment. I should not have had to spend countless hours going back and forth with the dental office and my insurance company trying to figure out what happened after the fact and way overpaying what insurance told me should have been covered and they told me that at first too. My advice: DO NOT MAKE AN APPOINTMENT. Get your insurance to verify the exact procedures beforehand, get everything in writing, and get a second opinion before agreeing to any additional treatment they recommend. I would never return to this office, and I would strongly encourage others to be extremely cautious before trusting this office with their dental care or their money.

Great care from all of the staff, everyone is very friendly and they take the time to answer any…read morequestions you have. Very comfortable experience overall, I recommend this office to all my coworkers when they say they're looking for a new dentist.

I'd rate a 6/5 stars if I could, this office is one of the best I've ever been to. I've had…read morequestionable experiences with dentists growing up, and going to the dentist was always something that made me nervous. That's not the case here. The entire team are some of the most welcoming, friendly, and knowledgeable people I've ever met. I genuinely appreciate the efforts they go to in explaining medical terminology and processes to me to offer both understanding and peace of mind. This isn't even mentioning the aesthetics of the office itself. It's classy but also warm and inviting. This was one of the highlights in helping me choose this place. Honestly looking forward to continue getting my dental work done here!

The BEST! Care of dentistry. If it's an emergency or non they work to get you in right away…read more Always happy with the staff too! They are extremely knowledgeable and helpful. Thank you! Mission Grove Dentistry!

All staff weee incredibly nice and inviting. I had a great visit and my teeth look better than when…read moreI came in. I will continue to come back to this office for all my dental needs. Everything was perfect!

Truly the best dental experience I've had! Dr. Akkari and his entire team took great care of me…read more I came in for an exam in expecting a procedure, but they made time to handle something time-sensitive and walked me through every step so I knew what to expect. I was blown away by the amount of communication and education, but also the compassion and care of the team. I was a little nervous and afraid to be honest, but they encouraged me, allowed me to take breaks when I needed, and really looked out for my wellbeing. Dr. Akkari prioritized my tooth and preserving it longterm over a quick or pricier fix. Thankful for this place.

Update: 6 years later and I still have had nothing but amazing experiences for my deep cleanings,…read more6-month routine check ups and filings. I just had 2 small cavities taken care of yesterday and I went in there with such ease knowing I was in good hands based on my previous experience with Dr. Akkari. Once again, the whole process was completely pain free and I was out of there in less than an hour (the procedure itself was at most 15 minutes). Also, I cant understand why there are a few negative reviews about their receptionists. Rita has always been super sweet & I can't remember the other ladies name but they have always been super polite and helpful with scheduling, rescheduling, checking in & helping me get a referral to an oral surgeon. And as always, his dental assistants are kind & gentle as well.

Dr. Kent S. Ferreira is the new dentist at Woodcrest. He's great! I can be a more difficult patient…read moresince I have fibromyalgia and extreme anxiety. He works with me making sure I'm as numb as I need (he also said he can do full sleep level dentistry) . The best part is, he is understanding of my emotional support kitties! The staff are all friendly and when I needed in right away, they were able to get me in. I am recommending this office to anyone I know!

I came to get my teeth cleaned and whitened and I love it. They were very professional, friendly…read moreand clean. I highly recommend this place, they all made me feel very comfortable.

From the time I walked in for my appointment till I left professionalism was on point thank you…read moreangel my dental hygienist and thank you, Myra for the great checkout service that you provided to me

I had an absolutely terrible experience at this dental office and would not recommend this…read morepractice. I drove over an hour and a half for my appointment, only to be told when I arrived that I would need to pay an additional fee, despite already paying for a membership. When I originally scheduled, the earliest appointment the receptionist offered me was a date that fell after the membership period, yet I was never informed that this would result in an additional charge or that there was an expiration date I needed to be aware of. When I brought the situation to the manager's attention and tried to explain what had happened, I was shocked by how dismissive and rude the interaction became. Rather than trying to understand or resolve the issue, I was essentially told that I could either pay the additional fee or find another dentist in my area. I was then told to leave the practice. I have never experienced this level of disrespect at a healthcare office, especially while trying to calmly address what I believed was a scheduling and communication issue. Being spoken to this way in front of other people was incredibly embarrassing and upsetting, particularly after driving more than 90 minutes for the appointment. A simple explanation and a professional attempt to resolve the misunderstanding could have made this an entirely different experience. Instead, I left feeling humiliated and completely dismissed as a patient. Based on my personal experience, I would not recommend this dental practice.

Today was my first visit to this dental practice. With Covid and everything going on, nobody can…read moresee a patient for weeks, if not months. This business is not local to me but in desperation to find someone to look at my tooth, I called them. A nice girl named Caitlin answered the phone and told me they were booked at least a month out. I explained my situation and after putting me on hold, she was able to squeeze me in for an exam within two days. She made sure to tell me they may not be able to perform the work needed right away. Whatever. At least I am moving in the right direction. She offered to email me all forms and authorizations so that when I came in, they could see me right away and not take a bunch of time with paperwork. Super convenient! I wish all doctors and dentists did this. I arrived today for my exam/evaluation at 11am and was greeted at the door with a smile (no pun intended). I did not have a mask and was politely told it was their policy to protect their other patients, which I understand. I literally did not wait more than five minutes until being taken to the back for x-rays. I had Rosanna take my x-rays and she had heard from Caitlin that I was very nervous but not to worry. She originally took x-rays of the tooth in question but decided we might as well go through and do x-rays of all of my teeth. I know they were really squeezing me in but they took the time to go the extra mile rather than have me come back for a regular check-up. She was really nice and efficient. I always waited for her to say "bite down" before biting down. Of course, I failed to do this at the end and bit her finger. I couldn't be more apologetic and embarrassed. She told me she works with kids all the time and has gotten used to it. I now recognize she saw me as a 35 yr old kid, afraid of the dentist office. Afterwards Dr. Tran came in and quickly assessed a cavity as well as two other ones. I knew there were probably a couple others but no pain meant no rush. He recommended we get all three done at one time to limit the visits needed or further complications of them getting worse. He couldn't have been more gentle with my apprehension when looking in my mouth. He came in almost immediately after the x-rays were done. That never seems to happen. I found this practice to probably be the quickest, most efficient, honest and above-all, conscious of my immediate need for help. I understand doctors that do this for repeat patients but to squeeze me in and I've never visited the office before? Unheard of. Not local but I would/will make the drive for this group anytime. From the receptionist to the assistant/hygienist, to the dentist, everyone was world-class. I cant thank them enough. I'll update with a review on how my filling goes!

Love my hygienist Alexis, so kind and supportive... Dr Pham…read moreis very caring and helpful with all my dental needs... highly recommend Marlene Kirby

DUDE!!! You guys charged me 700 dollars for dental work and then CLOSED. and now I can't get a…read morerefund because all SIX of the numbers I called and reached out to DONT EXIST. FIX IT.

Great environment, fantastic staff and cleanliness is always 100%. The best Dentist office in…read moreRiverside.

I started out with her years ago never had a complaint. Then recently about 3 years ago my fillings…read morewould just fall out. My crowns are not all the way up to my gum lines so their decaying in that space. It is costing me at near $10,000 fix her mistakes. Besides the money,I was a cash paying patient. I have lost a few of my teeth. Which when confronted with a phone call she won't respond. She had annette (who is well never have a bad work about) respond. When I wrote a letter asking for my money back seeing as how I was paying over $10,000 to fix her work she barely responded and wanted me to sign papers saying I would never speak of this again for $300 I refused. I think she only cares about money now not her patients and doesn't use quality materials to fix her patients teeth. Some of my fillings feel out a week later while I was out of state. Not a good feeling. And then for her to not even speak to me was worse. After about 10 years of her being my doctor was just devastating.

If I could give 0 stars I would…read more In line with what two of the few patients that report poor outcomes say, I had terrible experience and treatment outcome. I had no pain in any teeth, but Dr Larrondo made fillings for 4 cavities on one side of my mouth. After that, the teeth became sensitive and hurt when I chew. I went for "adjustment" twice with zero effect. I was told it is normal to have some sensitivity for a while. 7 months later, the teeth are still sensitive and hurt when I chew. I am practically unable to use half of my mouth because of the discomfort, and haven't been able to enjoy food properly since. Now, if one out of many fillings had ended up problematic, I would have thought - "bad luck". But 4 out of 4 to me indicates that there is something wrong with the procedure at Dr Larrondo practice. I have received multiple fillings throughout my life and never had any issue. Just a month ago I received 2 new fillings by another dentist, and I had no problems and no pain whatsoever. I actually filed a grievance with my insurer, but unfortunately they said that "it is normal to experience pain after interventions" (!?) so don't count on being protected. And because my insurance only covers one procedure per tooth in 2 years period, if I want my teeth fixed, I need to face huge out of pocket expenditure. In addition to the fillings problems, I had an "accident" with the anesthesia injection. The injection caused extreme pain that brought me to tears (probably too close to a nerve) and half of my face up to the eyebrow was numb almost all day. It was the worst pain I have experienced in my life. Of course, they make you sign that you understand that everything can cause complications in the beginning, so they are not liable for anything. Dr Larrondo and her staff are smily and might be nice on a personal level, but this cannot compensate for poor quality of care. I deeply regret going to this practice.

I have gone to Woodcrest Dentist for over 15 years. I have not had any problems. Dr. Nam is very…read moregentle, he gets down to business I can appreciate that I am not there to chat. I read through some of the reviews and I believe those people in appropriately characterized this dental office. Yes the office seems empty, that is because Dr. Nam does not like to keep his patients waiting so he schedules his patients far apart so that he is done with a patient before another patient shows up only to have to wait around. Come on folks do not be so quick to judge! will continue to be seen by Woodcrest Dental. M.H Perris, CA

I been coming to this dentist for 31 years. Got all my dental work here. Dr.Nam is the best dentist…read moreI've been to. It's why I've been with him for so many years. All staff members are very friendly. The facility is spotless clean. Never had to wait to get seen. I wouldn't go anywhere else. I'll stay with this dentist till there out of business which I hope never happens cause this is the only dental place that does a good job. Thank you all.