It was my first time landing in I am downstairs airport. The arrival and disembarking process was…read morequick. We arrived in concourse D that seemed look old and slim. But all gates had clear display of departing flights. There some restaurants and airline lounges available as well. The signs for other terminals and baggage claim clearly posted. The shuttle was a fun experience. The vehicles looked like from action movie. In the main terminal, baggage claim area was huge. Our luggages were sitting in the carousel by the time we arrived. For ground transportation, the airport has separated out Uber pick ups, parking lots, buses and rental car shuttles. It was convenient. We didn't see a whole lot of traffic. The rental car lots are about 5 minutes bus ride away.

Like all large airports- this airport is a mess. This is an extremely large airport that keeps…read moregrowing without a solid design process on how to move people from spot to spot, provide space for people to lounge/wait at gates, and to provide space for those to move through the airports within the hallways to get to the gates. During peak times, like summertime, its challenging to move in this airport- plus transport, such as the train is challenging. The trains are usually filled to the rim-- so you just have to squeeze in. For a family, just squeezing in is challenging, especially if you have a stroller or a carrier. Plus, this airport is warm, due to all the people. Lastly, lines for food and drinks are extremely long, but there are a lot of concession stands. As for on time departure...good luck!

This flight is not bad since it has complimentary Star link WiFi. And the new screens. Sit back…read moreand enjoy the Michael Jackson movie.

Dulles delayed my flight so heavily that my connection got pushed to the next day. When I…read moreapproached the united desk looking for help, they did nothing and told me they did not care. Avoid at all costs. Drive if you can Awful

If I could give less than one star, I would. Accidentally called them instead of Washington Flyer…read moreand was ripped off. A less than $20 fair from Reston to IAD using the Flyer was $29. No logo on cab, no meter, no anything. Plus, their web page says $15 from Herndon to IAD. Maybe add $5 for Reston, not $15. I sent them a complaint through their website and got no response. DO NOT USE THEM UNDER ANY CIRCUMSTANCES. They are not a limo company, just an overpriced car pickup company.

This is a rip off service. I booked on line thinking this was the Washington flyer. the car was on…read moretime but had no taxi logo. I was charged double rate - when compared to Washington flyer or triple if compared to Uber. The driver claimed that they are a limo class service but the car was not even close to a limo. Do not use this service.

I love the AeroTrain when I can use it. Note this is NOT the Metro subway train. It takes you from…read morethe main Terminal building to Terminals A, B, & C. It's quick and efficient vs the rolling mobile lounges. Unfortunately you'll mostly only use it when you're departing vs arriving at the airport,. particularly if you're traveling on an international flight requiring you to clear customs first, which means taking the mobile lounge. They're clean, fast, usually running every 5 minutes or so. Not much seating so you'll likely be standing. Some complain about the walk to the gates from the train stop, but given that it's been built into the airport long after the original terminals were constructed, I think it's reasonable, especially to avoid the mobile lounges. Plus I like the last chance to stretch my legs before being cooped up in a plane for hours. The long term plan is to continue to build it out, particularly to the next set of terminals that are being planned (currently this review is late 2025) to begin building in the next few years pending funding (we know how that's going this year). If you can take it when you're traveling, do so.

A train to no where? Somehow the brilliant designers at Washington Dulles created a train the…read morestops far short of the terminal. Thus, passengers end up with a significant walk. Somewhat hard to believe but this is what you deal with at Dulles.

Updating to 1 star for the follow- up response. Reserving was easy, they took 50% deposit and then…read morewe paid the remaining a few days before our event. I was told the limo ride comes with ice and bottled water and that the driver would arrive 10 minutes prior to our designated pickup time. The driver was fantastic, arrived early, was very nice and got us to our destination on time. He did the same for the ride home. The hummer h2 itself was not equipped with any glasses, ice or water. The carpet was dirty. They advertised that it seats close to 18 but our group of 12 were squashed. It would have been nice to be given instructions on how to use the tv or music but nothing was written inside. Looking at my receipt I was charged for an 18 passenger but got a 14 passenger. When I got out I asked about the water and the driver said it was inside in the cooler. When we finished up, we went back into the limo and there was nothing. Be sure to check what your getting. Update: I have 12 witnesses who will agree that there was no water in that limo. I'm not sure why this company would flat out lie.

Excellent service! I hired Dulles Limousine for a work event - a half-day tour to specific sites in…read moreNorthern Virginia. The communication and rates were excellent. The driver was punctual, knew his routes, knew where to park and wait (this is not always the case!), and was friendly and professional. The charter was spotless and comfortable. Highly recommend.

I was in Marshall VA, and needed a spurt of the moment trip to the airport. The owner of the…read morecompany made an exception and i had a lovely ride to the airport. Usman is a lovely man and the car was in wonderful condition. Also, he made for wonderful company.

From the owner: On time Service . Punctuality, Safety , Satisfaction of customer is our priority…read more We are proudly serving all over Virginia, Washington DC , Maryland & West Virginia. Licensed , Insured, certified. Pick Up at Dulles, Reagan , Union Station and drop off Anywhere in USA . Corporate Services Airport services Point to point service Event services Hourly services Tours and sight seeings Special occasion services Wedding and prom Casinos

I called at midnight for a 4:30 AM pick up, and not only was the phone answered quickly, but I was…read moretold who would be my driver and what color and type of car he'd be driving within 10 minutes making the reservation. Everything went perfect. It could not have gone better.

Hector is always on time. very friendly and reliable! He is also a very safe driver. I recommend…read morehis for getting to and from the airport where timing is important

Ok, first it's worth it to use for extended travel, say a week or nore…read more Now, the nitty grtty. The instructions on line don't fully explain what you need to know. Upon arrival you need to flash the barcode on the receipt you need to print out with your reservation. There might not be an attendant there so ty he barcode reader will raise the gate and let you in. A shuttle will take you from the garage basically across the street to the Crown Plaza Hotel which has shuttles to Dulles Airport every 30 minutes. Pretty simple. What they don't tell you is how to get back to your car after you return from your trip. You pick up the shuttle where all the other hotel shuttles pick up passengers, at the far end of the terminal baggage claim level. When you board, you must tell the driver you want to be dropped off at the Herndon Park and Fly. The shuttle you took from the garage to the Crown Plaza only drops off. It does not pick up...thst is, it's parked at the garage. It only goes to the hotel when someone at the garage needs to go there. So if you don't know this, like I didn't, you end up at stranded at the hotel. When I learned this from the hotel shuttle driver, I'd been waiting over 45 minutes. So by the time I got to my car to leave, the automated gate told me I owed an additional $7 because I was checking out over 45 minutes later than I had originally scheduled and paid for. Fortunately the parking attendant was able to let me out without having to pay the additional charge. Confused? Yeah I was too. Now that I know the system, it should go more smoothly next time. Forewarned us forearmed.

Made an online reservation through Airport Parking Inc. Arrived at the gate to enter and was told…read moreby attendant that the lot was full and that if need to drive across the street to park at the Crown Plaza. There the shuttle was leaving 15 minutes later than was posted on Herndon Park and Fly's website. In short, this place is a better deal than airport parking but is not worth the headache.

One of the airports that has the Mobile passport app option. You scan your passport and yes as soon…read moreas you land answer the customs declaration questions in the app and submit. At immigration walk to the dedicated line for Mobile passport and 3 minutes late you are in the USA. ( Currently for US and Canadian citizens only) Luggage delivery here takes time. Not sure if it's the airport or the airline. Security process is usually fast. Nice seating to put in your belts and shoes. The areo train is a big upgrade from the giant people carriers.

Why would you need the MWAA? Lots of reasons. The metro area has 3 airports spread to the far…read morereaches of DC, MD, & VA and well sometimes something happens and you're suddenly told "go outside, get on this bus and we'll drive you the 29, 35, or 58 miles it is to the airport you need to go to if you want to fly to ___ today. They are also responsible for constantly blaring over the loudspeakers @ Dulles how they only "endorse" the Washington flyer taxi service and how if someone else solicits you for a ride you should rat them out. I say you should jump at the chance to pay less than $60 to get from IAD back to Arlington. Like it's an honor to fork over your hard earned cash because the voice in the ceiling told you they said it was OK. What a load of crap.

We have used Frederick Airport Connection multiple times now and will continue to do so. Dan and…read moreDari run an excellent transportation service. They are professional, courteous and always reliable. Sit back and relax and leave the driving to them.

This business sounds like a great place to ride with and drive for. I use to drive for a…read moretransportation company, I loved it, best job ever. If you treat people nice, drive safe and have a clean disinfected vehicle. You will have the best time meeting new people and going different places or even staying local. Enjoy the ride and the drive. Be Safe X-NEMT Driver