Thanks to Jeff Norris from Sound Plumbing, I'm moving forward with my close of escrow and will not…read moreonly satisfy my inspection obligations, but I'll be on budget and on schedule. Most contractors would take advantage of sellers like myself who are on a tight deadline and from out of state, but not Jeff. That's just one of the reasons why Jeff and Sound Plumbing deserve MORE than a five star rating. Jeff gets high marks from me for his responsiveness, knowledge and expertise AND for providing a fair price and assessment of my issue with water in my crawl space. Jeff performed a thorough assessment of my crawl space and identified that the problem was not related to a drainage issue which would have cost me THOUSANDS of dollars. Rather, he found the problem was just a faulty seal on a new toilet that had just been installed and was an easy fix. So would I recommend Jeff Norris and Sound Plumbing & Heating? Absolutely. Without hesitation.

Found Sound Plumbing & Heating on yelp and decided to give them a try since I was in a tight spot…read more My moms water heater was leaking water and I needed help stopping the water flow and replacing it since she was on vacation. Jeff was able to squeeze me into his busy schedule and come out the same day I had called him. He was very punctual, knowledgeable, trustworthy and friendly. He was very upfront with the pricing and did not try to upsell me additional items. I recommend anyone who needs a plumber to call Jeff / Sound Plumbing & Heating.

Have had two projects done, fixing a faulty bathtub/shower faucet and some blocked bathroom drains…read more Fast response when messaged via Yelp, good communication, smooth process for setting up appointments in short order and got the job done quickly and efficiently. Also noticed and adjusted excessive water pressure in the house which was not in my original request, and clearly explained what we needed to watch out for to prevent repeat problems. Will definitely call again if I need more plumbing work done.

Fred is very professional and responsive. I was able to set up an appointment the day I reached…read moreout. He had the parts to fix a shower downspout issue and I couldn't be happier with the work and how quickly he resolved the issue. Peace of mind is restored. Fred replaced the shower/tub downspout which had been installed by another "plumber" with black pipe that is only supposed to be used for gas because it rusts (which it did!) Thank you for fixing it, FT Plumbing!

Nate is my go to plumber, and once again he was very helpful. I needed to reduce pressure in the…read moreshower and he recommended a great new shower head with variable pressure. Always competent, helpful and friendly, highly recommended!

I must say that these reviews don't lie. Nate picked up my call on the first ring, came in to fix…read morethe issue and the job was complete within a matter of a couple of hours. His rates are reasonable and he is a really nice person. I have dealt with people who don't know how to talk to humans these days. Nate is very professional and spent a lot of time doing the work and simultaneously educating us on the other jobs we had to be done. I will suggest to get his help for anyone out there who has a plumbing emergency. Thank you Nate ..it was nice meeting you and doing business with you.

Lighthouse Plumbing has done quite a bit of work for us. We had two toilets and plumbing…read morereconfigured after the plumbing kept backing up. We also had an auxiliary pump installed to give us much better water pressure after years of it worsening. Now taking a shower is great as is the dependability of our plumbing. We had the pleasure of working with Brayden on these jobs. He is so knowledgeable and such a personable young man. He treats me like he would a family member. He goes the extra mile to make sure I'm happy with his work. I'm so grateful for him. He explains what needs to be done and how he's going to do it and he stays as long as necessary to make sure I'm satisfied. I highly recommend Lighthouse plumbing.

Great customer service from start to finish. Everyone I spoke with was professional, friendly, and…read moreresponsive, which I really appreciated. That said, I was quoted $2,510 to remove and replace a sink that I was already providing (along with the faucet). I completely understand that there are real business costs-running service trucks, employee wages and insurance, fuel, overhead, and everything else that goes into operating a quality company. But $2,510 felt incredibly high for what I expected to be roughly a three-hour job. I was anticipating something in the $900-$1,200 range with the sink and faucet already supplied. I don't mind paying for quality work, but this quote was far beyond what I expected and ultimately made it impossible to move forward. If customer service is your priority, they're great. If you're price shopping, I'd recommend getting multiple estimates.

Called the Saturday after Christmas with a toilet that we could not unclog - Paul arrived less than…read morean hour and a half later, fixed the stubborn clog in under 30 seconds, instructed me in how to do it myself, and then checked and adjusted the water line to the toilet tank to fix a leak. His visit was quick and efficient, and he refused to charge me a cent! I'm new to the Seattle area from the Midwest, and am simply blown away by the kindness this man showed me. We will definitely be keeping Empire Drain's number in our contacts. Incredible company!

Panmar with Empire Drain Co. was absolutely amazing! He was able to come out right away, quickly…read morefound the source of my leak, and had it fixed within just a couple of hours of my initial call. He even went above and beyond by bringing his partner out to assess the damage so I could get my insurance claim started before the company tried to send one of their own adjusters. Everything went so smoothly from start to finish. Panmar is the real deal--top shelf. Professional, respectful, and genuinely kind, with a warm smile that puts you at ease. The quality of his work is outstanding, and his pricing is more than fair--a true value for your money. As a single woman, I never once felt unsafe or taken advantage of. I would call Panmar again in a heartbeat for any plumbing needs. You won't regret choosing Empire Drain Co.--they're exceptional!

High quality, very professional, and deeply skilled at a very fair price. Kenji was very responsive…read moreto our project to retrofit in a new utility sink, provided three options for permittable drain install, validated with the city. Juan was very skilled, open with info, super professional and friendly. Inspector noted the high quality of work and fittings used.

My plumbing problem was an easy fix, but Juan was very informative about the issue. We also…read morediscussed other unrelated plumbing issues I had questions about, and Juan made several helpful suggestions. I'm very satisfied and will definitely call them again for any other issues I might have.

After searching for a plumber here on yelp. Yelp recommended…read morea few plumbers and about 6 plumbers started blowing up my phone. Some of the estimates we're outrageous. After asking on Nextdoor neighborhood who they recommend, I searched for The Supple Plumber and found the page. I sent a message, and he got back with me. Since it was non emergency repair, we agreed to a day convenient for both. He had to order parts needed and came back a week after to repair the shower drain that had been slowly leaking for a couple or so years. I also had him replace the water spigot on the side of the house. I am happy with the services received for the drain and definitely recommend and would call on Tracy again for any issues concerning plumbing and water heater needs.

I had a great experience from beginning to end with Tracy. He was transparent with his assessment…read moreand estimate of costs and easy to schedule. He arrived on time and worked quickly and thoroughly to replace my PRV (pressure reducing valve) that had gone bad. He stayed extra long to answer any questions we had and checked that everything was good. I will definitely use The Supple Plumber for my plumbing needs in the future (need to replace the water heater soon). I would 100% recommend.

Just had a new faucet set and drains installed that were a special order for the designer fixtures…read morethe building installed, the Technician's name who Gene Johnson sent was Tsaras, he did the work to exceptional quality, I have overseen air craft maintenance workers, armament repair technicians in large depot operations and serviced bulk film and high speed photo printers for Kodak for a lot of years and know quality maintenance when I see it. Tsaras, on 1 July 2026 did an outstanding job, highly recommend him and will, if need service again, ask Gene Johnson Plumbing to send him to do the work if possible, I have have had other service techs from this company too to work for me, they always do an outstanding job and go out of their way to keep me appraised of when they will arrive on site

I have a simple kitchen sink back up. Nothing else wrong…read more The estimate for nothing more than a snake was $891. The competing estimate for the exact same service: $93. Gene Johnson wanted $125 guaranteed fee for the plumber to show up to diagnose; thank goodness I got a competing offer to waive that fee so they waived it. This place is a rip-off. Find your plumbing services elsewhere.