Meh...oh yeah heads up, the airline lists free entertainment but they fail to mention to hear anything on the screen you must first purchase their headphones! This wasn't a hopper flight! It was six hours of total boredom without entertainment! This was my first and because of this last flight with JetBlue! read more

JetBlue is the only flights I fly when going out to Boston or New York City from Las Vegas. JetBlue's Terminal, Terminal 3, is a lot smaller than Terminal 1 in Las Vegas, but I like it a lot! You'll take transit over to the D gates from Terminal 3. I typically don't get too many delays with JetBlue, especially flying to New York City. They offer non-stop flights every few hours. I try to book the early flights if I can when going to New York City to avoid any potential delays. Most of my flights arrive early, typically by 20-30 minutes when flying into JFK! The seats are spacious on JetBlue. Each seat comes with a TV that includes free movies, music, and DirectTV. Some planes have charging capabilities too! Throughout my flight to New York City, JFK, the team at JetBlue offers drinks, like soda or water, as well as free in-flight snacks. I always get their pop snacks and pretzels! If you need more legroom, you can upgrade to different seats on JetBlue. When you check-in for your flight, you can change your seat easily through the mobile application if there are open seats available. Now, if only JetBlue offered a non-stop to Orlando Florida from Vegas! read more

JetBlue - Airlines Near Me - Las Vegas, Nevada

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I'm a fan of JetBlue, esp. in Las Vegas. I LOVE flying out of terminal 3 as its less busy and easier to get in & out of. Its easy to drop your bag(s) off & check in. Of all the times I've flown JB out of Vegas my flight has never been delayed or canceled so I've been lucky!! I am a JB CC holder so I love how I get one free checked bag & 50% off purchases in the plane. You do have to take a Tram over to your gate once you go thru security so give yourself some extra time to do this. It is a little bit of a hike. I have CLEAR though I've never seen it open when I've been in the airport & have TSA too so that probably helps a little bit even though it was a little busy when I was flying out but then again it was a holiday week too. read more

JetBlue - 12/20/2023 my JB food! Cheese plate & ham and cheese croissant sandwich - Airlines Near Me - Las Vegas, Nevada

I often hear people say positive things about JetBlue. That they enjoy the flight experience and the planes are nice, etc. I decided to book them for a business trip. They cancelled the flight outright because of a blizzard at my destination. I get it, totally reasonable to cancels flights in this case. All airlines cancelled flights because of the blizzard, anyways. The problem I have is that JetBlue did nothing to help me. Their policy states a full refund to your original form of payment in the event that the flight is cancelled, or you can get travel credits. I waited for callback for at least 6 hours to see if there's any flights available whatsoever. They told me "nothing available to book. We will just give you travel credits." I asked about the refund to my credit card and they said "we don't do that."well, clearly the cancellation policy in the email is a lie. Meanwhile, my coworkers who booked with other airlines all received an instant rebooking for another time and date. They didn't have to sit on the phone for hours to be told there's no options. JetBlue is the absolute WORST. read more

I have to ding JetBlue after my latest experience with them. This was my third time flying with them and the first couple of times were 4-5 star experiences. This time was a lot closer to a 2-3 star experience. (+) I love the Tvs in the headstands for domestic flights. This is seriously HUGE. Being able to watch Direct TV and Movies (plus games and music) makes it so much easier to distract yourself to make the flight go by faster! (+) Planes were pretty clean and the seats are slightly wider than average. Every inch of seat is precious real estate when you fly in economy like I do. lol (+) Complimentary snacks and drinks are much appreciated. (-) Before Covid, airlines would reasonably try to allow travel companions to sit next to each other. Not anymore it seems. My travel partner and myself were assigned two middle seats in separate rows. How much would it cost to sit together? $147 each. That's $294 additional just to sit next to my travel partner, whose ticket I booked at the same time as mine. That feel pretty dirty. It just wasn't worth the extra $300 when that could be used towards the trip itself. We got through it just fine, but what used to be the standard now costs a pretty penny as an upgrade. It was just real off putting. (-) Flight out was 45 minutes late, fwiw. (-) Carry on bags are $65 each. Yes. You read that right... $65 freaking dollars for a carry on. Yikes! That's ridiculous. 1 large, checked bag for the whole trip was worlds cheaper than 2 back packs. Makes a whole lot of sense. For the right price I would use JetBlue again, but their reputation has been severely diminished by this last experience. 3 stars. Ok. read more

JetBlue - Airlines Near Me - Las Vegas, Nevada

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If I could leave a zero I would. From the moment I arrived, to the outbound flight was a total mess! To the 4 over weight ladies at Orlando international airport ( Katherine Gutierrez ). you made my trip a nightmare. You also broke my dogs stroller and I have not heard back about any compensation! I hate this airline and will never spend a dollar here again ! read more

I need to get my game up because Mosiac here I come. The leg room was cute, but the individual seating is where I need to be. We landed safely but had some turbulence. read more

JetBlue - Going home back to NYC - Airlines Near Me - Las Vegas, Nevada

Worst customer service service!!!! No respect for customer when theirs a delay, when they a question, when they need help of any kind especially in JFK. They do not refund due to missing your flight connection due to their own flight delay with no apparent weather issue . They give you credit to be used with them in a certain frame: who in their right frame of mind would use them again. After losing time and money again having to pay for a flight with another to get home after encountering countless rude JetBlue employees who make it their business to let you know they could care less for your time and and business! read more

I've always liked jet blue, unfortunately they've gone the way of most low cost airlines and offer a tier of service that allows no seat selection, carry on, or checked bag without additional fees. It's fine if traveling alone but if flying with other people the ability to book seats together is probably a priority which brings the price point back to that of the major airlines. That said, where I live, Jet blue has pretty good routes to where I travel to most and their seat entertainment is pretty good. Before they established the mosaic program I flew them weekly from Boston to San Francisco for about a year, I wish that I could have gotten credit for those flights. read more

Flew from Boston to Las Vegas. All their employees from the check in to the flight crews especially Joe is so rude (flight 777) won't allow you to swing to an overhead cabin before your assigned seat since the cabin above my seat is full. That's fine with me but the he/she said was so rude. This airline company should give their employees anger management seminar from the ground check in nobody is willing to help, boarding crews is letting everyone go even when the assigned group is not called. I won't fly ever with Bluejet hey CEO pay your employees so they will have a better environment to work with your flying customers. read more

The flight was 20 minutes late then when we land we were stuck in the plane for an hour beacuse the gate wasn't open.

7.5 hours delayed and still have not taken off. No explanation. No offer of any kind to make up for this unexplained delay. Never again on Jet Blue. read more

I recently upgraded my credit card to receive more perks with JetBlue. I'm starting to think that was a mistake. I expected more fro jetblue at least customer service. Both of my flights delayed to Vegas as was told the airport was closed, hard for me to believe Las Vegas closed their airports, the. Was told waiting on another pilot, which is it. On the way home was the worse. Sandra I believe was her name. She told me that I needed to put my small personal purse up in the cabin but my daughter could keep hers. Make it make sense. She was very aggressive, borderline rude. She spoke to some of us on the plane as if we were kids, her kids! I had to bite my tongue. I was not about to debate with her as I wanted to get home, so I obliged. Employees should be well versed in being culturally diverse, and have some grace! This flight, no snacks no water due to "turbulence". I paid extra for the front row, seat a1 and a2, the restroom up front was broke!!!! Couldn't even use it. We had to walk all the way to the back! Just a poor service experience and I also thought by upgrading my seats the comfort level would go up some but the seats were extremely uncomfortable and thank god it was only a 45 minute flight. No table tray or drink holders in the first row. The second row was also a extra fee upgrade and to be honest the leg room seemed the same as the regular seats. read more

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JetBlue at jfk has the rudest ground staff...everyone has an attitude no one welcomes you or says thank you. This.is not the experience im looking for. It's not hard to smile. read more

JetBlue's flight computations have me worried. Flight was late, and the exit row seats are like something out of Con Air. read more

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@JetBlue my first time flying with you and your agents are so angry and cold. I suspect your job is at risk of being replaced by robots. I think a robot would be more human and kind. Because we book our trip through a travel agent, they reprimand us by not assigning us seats until the bitter end. It's no wonder I never even heard of JetBlue before. read more

Zero stars. The rudest experience ever at the ticket counter. Fire fire fire. The agent was the worst ever. I fly twice a month and love jet blue but this person (Dom) needs some training. ‍ read more

Jet blue has been my domestic carrier of choice for many years. I have also been on their top tier "Mosaic" for many years as well. Due to lifestyle and work changes I will probably not be top tier in the future, but that's fine. Anywho .....was travelling yesterday and after I left the mediocre priority pass lounge (see my reviews there) , I ambled over to the gate. Hung around and about 30 minutes prior to boarding the gate agent made an announcement essentially saying Jet Blue thanks veterans for their dedication and service to the country. After which the waiting area flyers pretty much en mass started to applaud. During the boarding process the same gate agent told those waiting that veterans could board right after Mosaic flyers. Another nice touch. My flight was served by Steve(I think he was new to the company) , Shana who was the senior flight attendant and Leina (who I have flown with before and was nice to chat with) . Boarding was the usual clusterf*** since many passengers didn't follow suggestions from the gate folks and either didn't gate check bags or tried to jam all their worldly possessions into the overhead rack as they boarded in the last group. The pot "Jim" also thsnked veterans onboard and provided the standard info we all come to expect. Flight was 45 minutes early too. Beverages and snacks, what could I say? Theirs were Ok like the brown sugar cookies. The flyfi wifi worked pretty much for the who trip as did the DirecTV,. Movies as well. I got to see a few old favorites and even watched the new top gun movie. This trip I had baggage, it came out about ten minutes after I got to the baggage area. Well done Jet Blue! read more

This review is high largely based on the value i got and reasonable price. I got a round-trip flight from New York (JFK) to Las Vegas for about $380 ($190 each way). This is my first flight in 27 years and first as an adult. I have been to probably 1000 pro sports games near or in NYC so I am not living under a rock, but personally don't see much value in flying around unless absolutely necessary. You can't always buy happiness with a vacation, you need luck to have everything work out. I am 6'3 and barely fit in my seat, but I was actually OK. I brought 2 large bags with me on carry-on and did not check any bags. As long as you can fit a large bag under your seat or above you, that is all that matters. You may not need to check a bag you thought you would and can possibly bring it on with you. You have sirius XM with about 100 channels. Yes, you have options for movies and even reality TV, but the screen is so small and pathetic quality, that you are really better off listening to sirius talk shows or music channels on Sirius. Yes, flying JetBlue is not a private jet, but I am basing my review on the great value I got and bang for your buck. They have free pretzels etc. I think you are probably better off getting food and drinks after getting through security than purchasing them on the flight (which you must pay with a credit/debit card) read more

My family recently flew home last minute from a funeral with JetBlue after driving cross country in our car. This was my children's first flights ever and from the moment we were in the terminal, JetBlue staff was FANTASTIC! Dirna ,Layla and AnnMarie made our flight from Fr Lauderdale back home to Vegas memorable! I am a very anxious flyer and their service was hands down the best and exactly what we all needed! We won't be flying with another airline! We really hope to see them again soon! read more

JetBlue - Airlines Near Me - Las Vegas, Nevada

Your airline is as bad as every other. You change my flight, that I paid more for, for a specific time, TWICE. I have to leave at 3:30 am. You force me to check a bag. Then you leave the bag behind. Then your crew member tells me I can fill out a lost baggage report online. I ask - you are sure? I go online and the first thing it says is to fill out the report at the airport. Really? Then there are no pens. No pens at the office where you fill out the lost baggage claims. You know what - if you didn't have enough room on your plane for all the checked luggage, stop forcing people to check it. You couldn't just let me bring the bag on the plane. Oh no, special fares now where you have to check your baggage. And pay more money to do it. Then you left my back at my origin airport. I haven't checked a bag in 15 years. The first time I do - on a direct flight - and jet blue loses my bag. Will *never* fly JetBlue again. As bad as United - I expect to be assaulted on the ride home just to round out my first flight with a checked bag in over a decade. Oh, I will be bringing my luggage as CARRY ON on the way home. I will fly spirit in the future. At least you know what to expect. read more

My family had jet blue as their connecting flight from Vegas to Taiwan. When we get there the agent told everyone to use the self check out. I told her that my family have Taiwan passport the machine will not scan the non US passport. Then she took us in. But again no smile and she looks so fed up. When she asked how many suitcase? I said 5 and my brother said 4. The agent said is 4 or 5. She sounds kinda of mad. And another agent just arrived, she started to chat with that agent. My brother and his family asked if all American airline like this ? read more

Terrible. Don't waste your money. Rude flight attendants, inoperable IFE, flight was delayed four hours drip by drip, no communication with passengers, sat on crazy hot aircraft for hours. Don't make my mistake. read more

I went in line to get help after checking in to my flight and they helped all of the people that were not in line and then informed me that the way it is. They come first even after I was waiting before them. They didn't know what I needed. And George Perez at the counter came with excuses that didn't makes sense. Saying yes they come first. The people that made an imaginary line come first?!?! Why have lines for people to get in and then not help them. Unprofessional and inconsiderate, I won't be flying with this airline ever again. read more

If you are traveling on jetBlue in a wheelchair, I strongly suggest you check it out every which way upon landing. A few weeks ago I flew into Long Beach and not became my worst nightmare! One of my rims was bent and I didn't know it until later, one go axles had the end sheared off! When I tried to report the damage, no-one was available in the baggage office either then or flying out. Upon my arrival at the VA Hospital property and my chair was removed from the shuttle, I took off full speed to get to my appt...until my right wheel went flying one way and my chair another! I ended up with a concussion from my head hitting the ground and getting knocked out. When I came to, they tried to get me to an ambulance but I was so messed up that all that mattered to me was getting to my appt and my return flight on time despite the pain in my back and head. When I got to Las Vegas I did as the doctor suggested and went home immediately to get some rest and hopefully report the problem with baggage claim there the next day. When I went in to report the matter, I essentially was told that because I had not filed a report officially the day before, it would not be considered! Hello!!!! Like someone with a concussion from a fall is going to be cognitive enough to even think of that after having tried to do so upon arrival and return from LGB with no-one there to report it to. Their flight crew and gate crew were made aware of it when I returned home! NEVER SHOW ALL YOUR CARDS One things that jetBlue failed to recognize is that maybe I allegedly made no report of the damage to my wheelchair but I took pictures right there at the airport! Outside of the axles images, the rest were all shot at the airport. I learned long ago not to show all your cards. Immediately following the damage to my wheelchair that I was aware of, I took photos for record. Never did I imagine the damage that had been done to my axles as well. Now the real facts are public to all readers! PRESENT I have been exchanging emails with jetBlue for a few weeks now about the issue and a couple others as well. I essentially got a lot of apologies and there excuse that because it wasn't reported same day that they won't consider it. If I wasn't dependent upon jetblue because of their great pricing, I'd jump ship on them so fast. I'm disgusted with how they can make a mistake such as this and just blow it off with a few apologies. I used to have the highest respect for jetBlue services but now I am saddened for the gate and flight staff who have to get the brunt of the pressure from passengers while those who make the apologies are cozy behind their computers and will never see the passengers impacted. You can make your own judgement from what you read and see. * AN IMPORTANT POINT No business is perfect. I have had a few seriously disgusting experiences with jetBlue on my LAS to LGB flights both going and coming back, but the majority of the time the service has been nothing but the very best. Some of the flight crew, gate personnel and ticket agents can be outright rude, but that's a rare thing in comparison to the overall picture. I'm bringing my experience to light with the public in the hopes that just maybe this will help others avoid experiencing what I have had to deal with. Perhaps jetBlue will wake up and see I am not playing games with my issues with them. read more

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I like flying JetBlue for many reasons. In Vegas' McCarran Airport, their terminal is always in the nice and newer wing (used to be at the D gates then moved to Terminal 3). I have only experienced one delayed flight only because of strong winds in Vegas. The free inflight snacks are better than the old bag of peanuts (terra blue chips, chocolate chip cookies, animal crackers, munchies and gourmet nuts). Their planes have lots of legroom but if you want, you can upgrade to an Even More Space seat for more legroom and priority boarding. You can watch TV or listen to music at your seat without paying extra. You can check- in your first bag for free. I just wish they had flights to more cities and more direct flights. read more

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Has been my favorite domestic airline for years. I understand the world has changed but quality & service has dropped significantly. Still prefer over others. read more

The first and probably last time that I will fly Jetblue. I was put on a flight by American because of a flight cancellation. I had just qualified for a free bag check that wasn't communicated between airlines. I was told that I could "simply" request a refund but now given a hard time by Jetblue who refuses to refund the fee. Poor way to treat frequent flyers! read more

Extremely disappointed with their service. If I could leave zero stars I would. They were not accommodating at all even if the issue was their fault. They failed to even attempt to resolve my situation. Never again. read more

Flew JetBlue Mint from LAS to JFK overnight for $400. Really quite remarkable at the price point! I got a seat in row 4 which has its own door that can be closed. There is a huge amount of counter space as seen in the photos. The seat came with a substantial pillow and a blanket that provided a moderate amount of warmth. Also came with an amenity kit on such a short flight, which was a pleasant surprise. There was also bottled water at the seat, which is a great touch. The seat is fully lie flat and quite long in length, though I don't know the exact length. There were a few storage areas, which is probably ample for most. Flight attendants took drink orders before takeoff and explained the seat features. Got the signature mint cocktail which was light and refreshing. For the food, I got the grilled cheese, tomato soup, and ice cream (from a LA creamery I believe). Grilled cheese had crisp bread and tasted amazing. Tomato soup didn't have much flavor and the portion size was pretty small. Ice cream was also very good. Overall, the hard product is fantastic at a very low price; certainly better than AA domestic first or United's old lie flat seats or United First. Comparable to Singapore Air business. Food was fairly good as a whole and service was attentive. Would highly recommend trying JetBlue Mint out! read more

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Used JetBlue for the first time to fly from LV to JFK. Didn't have any problems with the flight at all. From taking off to landing. Everything was on time. Will use this airline again in the future read more

Worst flight experience of my life. Flight 148 Las Vegas to JFK nyc delayed for over 10 hrs. Jet Blue staff Boarding the later flight on time. Feel like a prisoner at the airport. It's Inhumane to keep delayed passengers suffer at the airport and let the later flight go on time. There's a minor who needs her medication. It's over 10 hrs at the airport. I see other airlines take off and land fine. ???? read more

Airline with poor on-time performance. They were on-time this flight, but there were other issues. The onboard entertainment system is unusable. Very sluggish, as if you're using a 10+ year old computer that can't keep up. Ads all over the place. At one point, everyone's screen crashed (although no one was using them anyway). Wi-Fi: slow, kept kicking me off. The person on the PA system gave us the wrong carousel (baggage claim) number. Their technology's bad too. Their website keeps logging me out. Their iPhone app (not a browser) keeps telling me I'm using an unsupported browser. read more

Stranded in Mexico with cancelled flight. Spent 8 hours at airport before we were told the flight was cancelled. Sent 30 minutes away to a shady hotel by JetBlue only to find out there were no rooms available for us. Boarded a drop off bus and refused to leave unless the driver took us back to the airport. No one to answer the phones at JetBlue "high volume calls". No idea if another JetBlue flight was available. Booked a flight on United to get back home! What a disappointment JetBlue is.....don't get the "Jet Blues!" read more

My flight from Las Vegas to Long Beach Cali on Dec 4 was delayed for 7 hours. I was scheduled to arrive at 9pm but ended up arriving at 4am. My husband had to wait for hours to pick me up. They landed at LAX instead of Long Beach airport even though I booked the flight to Long Beach. I have never had any terrible experience like this. It is intolerable. I just wanna share my experience for those who have fixed plans and don't want to get stuck at the airport for hours like I did. read more

Although my overall experience has been positive, my most recent experience was absolutely unacceptable. I was on flight 777, Boston to Las Vegas, Saturday 7/29/23. After another delay, we arrived in Las Vegas safe and sound. The next morning, I realized I was missing my wallet. Extensive searches proved futile. I called Jetblue. First call I was hung up on. The next call directed me to a website where I filled out a form giving details of my lost wallet. Not only was my drivers license and passport card in the wallet, credit cards, and some irreplaceable personal items. I have placed three calls to the Las Vegas Jetblue baggage booth and left messages with no response. Really lousy customer service. Remember, Jetblue, it takes 30 at-a-boys to make up for one oh-shit! My experience will be shared with everyone I know. A simple show of concern would have helped. read more

The first leg of my vacation on July 25th 2023, leaving Las Vegas on Jet Blue and arriving in Fort Lauderdale minus my luggage. I go to the baggage office in Fort Lauderdale and they tell me that my bag was supposedly still in Las Vegas. This turned out to be disastrous for my events planned in Miami being that I had no clothes to change into upon arrival. I was given a 1866 538 5438 number to contact for some baggage office whom never picked up the phone line. Left me listening to recordings. You can imagine my frustration that no one attempted to give me any resolve other than to say that they would try to have my luggage for the 2nd leg of my trip. Epic fucking failure on Jet Blues behalf.... read more

I am a mile high in the sky flying from Vegas to San Francisco with mega leg room drinking Seagrams Ginger Ale and a regular size bag of Terra Chips with a carry on, not a cabin bag for $56 dollars! It gets no better than this! Why I did not discover Jet Blue earlier I will never know. What I do know this girl will be packing her bags more often. read more

JetBlue - This is leg room! - Airlines Near Me - Las Vegas, Nevada

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The worst airline ever ruined my vacation took me out from the plane without solid excuse stuff was rude and unprofessional I was embarrassed and humiliated I had to run to a different airline to buy new tickets so I can fly to get to my family so I Want to ruined their vacation as well I will never fly with Judge blue again and will never recommend anyone to do stuff management was horrible unprofessional. read more

This is my first and last time flying JetBlue. Myself and about 150+ passengers were stranded at Las Vegas terminal on Saturday night for 12:00am (red eye) flight to Ft Lauderdale. We were boarded and after 45minutes we were told there was a minor mechanical problem which was remedied and the pilots were waiting for the flight log to "push off". Another 1hr and 15 minutes passed and we were told to deplane because they were short 1 flight attendant. Once deplaned we were told that a flight attendant was an the way. At approximately 2:00am we were told we cannot go now because the pilots have "timed out". Luckily we had accommodations close to airport. We, and many of the other passengers stayed positive in a terrible situation caused by the management of JetBlue. We were told we would be able to fly back to Fort Lauderdale on Sunday at 4 o'clock. So on our own dime... We Ubered back to our hotel. Spent another day in Las Vegas which included more expense due to having to buy breakfast and lunch. We were given a notification by email that the flight would not takeoff until 5 o'clock. Still, we stayed positive. It is 6:25 PM and we are still sitting in the terminal and being told they are short ANOTHER flight attendant. Their management tried to blame the FAA for the problems when in fact it appears to be a "staffing problem"....NEVER AGAIN JETBLUE read more