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    JetBlue

    2.5 (210 reviews)

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    Mike F.

    I have to ding JetBlue after my latest experience with them. This was my third time flying with them and the first couple of times were 4-5 star experiences. This time was a lot closer to a 2-3 star experience. (+) I love the Tvs in the headstands for domestic flights. This is seriously HUGE. Being able to watch Direct TV and Movies (plus games and music) makes it so much easier to distract yourself to make the flight go by faster! (+) Planes were pretty clean and the seats are slightly wider than average. Every inch of seat is precious real estate when you fly in economy like I do. lol (+) Complimentary snacks and drinks are much appreciated. (-) Before Covid, airlines would reasonably try to allow travel companions to sit next to each other. Not anymore it seems. My travel partner and myself were assigned two middle seats in separate rows. How much would it cost to sit together? $147 each. That's $294 additional just to sit next to my travel partner, whose ticket I booked at the same time as mine. That feel pretty dirty. It just wasn't worth the extra $300 when that could be used towards the trip itself. We got through it just fine, but what used to be the standard now costs a pretty penny as an upgrade. It was just real off putting. (-) Flight out was 45 minutes late, fwiw. (-) Carry on bags are $65 each. Yes. You read that right... $65 freaking dollars for a carry on. Yikes! That's ridiculous. 1 large, checked bag for the whole trip was worlds cheaper than 2 back packs. Makes a whole lot of sense. For the right price I would use JetBlue again, but their reputation has been severely diminished by this last experience. 3 stars. Ok.

    Going home back to NYC
    Keittisha W.

    I need to get my game up because Mosiac here I come. The leg room was cute, but the individual seating is where I need to be. We landed safely but had some turbulence.

    John G.

    JetBlue's flight computations have me worried. Flight was late, and the exit row seats are like something out of Con Air.

    First row and no food trays or cup holders
    Michelle W.

    I recently upgraded my credit card to receive more perks with JetBlue. I'm starting to think that was a mistake. I expected more fro jetblue at least customer service. Both of my flights delayed to Vegas as was told the airport was closed, hard for me to believe Las Vegas closed their airports, the. Was told waiting on another pilot, which is it. On the way home was the worse. Sandra I believe was her name. She told me that I needed to put my small personal purse up in the cabin but my daughter could keep hers. Make it make sense. She was very aggressive, borderline rude. She spoke to some of us on the plane as if we were kids, her kids! I had to bite my tongue. I was not about to debate with her as I wanted to get home, so I obliged. Employees should be well versed in being culturally diverse, and have some grace! This flight, no snacks no water due to "turbulence". I paid extra for the front row, seat a1 and a2, the restroom up front was broke!!!! Couldn't even use it. We had to walk all the way to the back! Just a poor service experience and I also thought by upgrading my seats the comfort level would go up some but the seats were extremely uncomfortable and thank god it was only a 45 minute flight. No table tray or drink holders in the first row. The second row was also a extra fee upgrade and to be honest the leg room seemed the same as the regular seats.

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    The flight was 20 minutes late then when we land we were stuck in the plane for an hour beacuse the gate wasn't open.

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    Great service, big seats, an abundance of legroom, real edible snacks, free checked bag, and a gracious crew.

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    Delta Air Lines - D' Delta Skypriorty line 1-13 - 2024 Sat

    Delta Air Lines

    2.2(274 reviews)
    0.9 miSoutheast

    I originally had tickets on American Airlines (HNL - LAS) and was sitting in my office (on the…read moreevening of May 21) waiting to go to the airport when I received an email message from American Airlines. My 10:14pm flight was canceled and rescheduled to 1pm on May 22. The notice said I would miss my connection to Las Vegas. I found out the earliest I could get to Las Vegas would be 8:37am on May 23. This would leave me almost no margin of error should there be any additional delays, so I looked for other flights to Las Vegas from Honolulu. The only one I could find that got me to Las Vegas on Friday was Delta, via Seattle. I booked the flights at a cost of $3,528,80. American would not refund my money; I got a credit for future usage. Gee, thanks American. I went to the Delta Sky Club to relax before my flight to Seattle. This flight was on an Airbus A321Neo, with 2x2 seating in First Class. I had seat 4D (window) and the seat pod is nice but, in their attempt to provide privacy from the passenger in the aisle (C) seat, there is a protruding divider that made it difficult to get in and out of my seat. Legroom was fine and the entertainment screen was large. Luckily, flight DL 440 went off without any problems, and I arrived in Seattle ahead of schedule. When I landed, I noticed that I didn't have a boarding pass for flight DL 2880; the app said to go to the gate for seat assignment. That's when I noticed that I was seated in coach for this flight. What? I killed three hours in the Delta Sky Club in Seattle, pondering what would happen next. I got to the gate and was assigned an aisle seat, row 33, seat C. That's the last row in the plane. What else could happen? I was seated next to two young ladies who had no idea who BTS was and across the aisle was a mother with a baby and a three-year-old child. Luckily, the baby was quiet during the (little over) two-hour flight. The toddler was well behaved, though I did have to pick up toys she kept throwing into the aisle. I ordered a gin & tonic, $11. At least I was in Vegas on Friday, was the worst behind me? On the day of departure, I got to the airport before 9am and spent time relaxing in the American Express Centurion Lounge. I like the AMEX lounge, but I often find it difficult to gain entry without having to wait outside for 20 or more minutes. It's too popular and needs to be expanded. This is true at several airports, not just Las Vegas. The flight to Seattle (DL 2922) was shorter than normal; we ended up sitting on the tarmac for 20 minutes until a gate opened up for us. Fortuitously, we "parked" at gate B2 and my flight to Honolulu was departing from gate B3. However, I had 1.5 hours to kill so I spent it in the Delta Sky Club around the corner. I went to the bar and wanted something more than a call drink, so I asked for a Hendrick gin & tonic. The bartender talked me into a double (better value) and it ended up costing me $18.76. Nothing is free anymore. My flight (DL 419) left on time and arrived in Honolulu early. I don't remember much about the flight as I was asleep during much of it. In summary, I think the domestic airlines should call first class on single aisle aircraft what it is, business class, and re-price accordingly. American and Delta seem to be doing this, with Flagship First on American and Delta One. These offer lie-flat seats on wide body aircraft and come close to international business class. The issue for me is I can fly cheaper in international business class for less than domestic first class and get superior service. Domestic carriers had better step up their game.

    Awful Experience all around. Delta cancelled our flight for mechanical, the employee yelled at me…read moresaying it's weather. They couldn't rebook us so we changed airlines, delta said they would still send the bags. they didn't. they were they very rude, lazy and unhelpful. wouldn't even call United to help the process. Will never fly Delta. I rather take Spirit and they don't even exist. This should be criminal from a company making this much money. Go elsewhere

    Photos
    Delta Air Lines - D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    Delta Air Lines - Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

    Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

    Delta Air Lines

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    Frontier Airlines - Zero leg room

    Frontier Airlines

    1.4(804 reviews)
    0.6 miSoutheast

    I questioned a charge on luggage that I thought was free since I'm a MC holder . The agent found…read moreout I had two accounts . My email was missing 1 letter . Trevor patiently corrected the issue . I like Frontier for the efficiency and honesty of the staff

    Hey yall, I think I'm DONE after my GOWILD pass expires in…read morelate September 2026.. because so far, 2 delayed flights longgggg delays, tonight's delay was instead of 9:45pm take off, we are now taking off at 1:55am... and my layover flight is canceled sooooo I had to go BUY an additional flight ticket for $380.. it was originally $480 but I had a flight voucher with Southwest.... And now I'm on a time crunch and have to get there on time to even make the flight and the worst part is, I won't get to where I was supposed to be on time either ... which I called in and said I'll be late but ima be like 2.5 hours late now... sooooo the good part is that frontier did give me a $100 voucher ... so they did make up for things... and I did use my Southwest $100 voucher but still the additional flight was $380 out of my pocket and still... I am just going to THUG it out lol I have a good feeling things will work itself out and if not I tired my best... let's see!! But wait I didn't even tell ya what frontier delay issue was... the dang AC unit wasn't working and maintenance only got 1 ac to work within that 3-4 delay.... Crazy!!! Only with this low budget airline! Any ways I did pay $25 for the flight with my go wild pass which cost $199 for 6 months of cheap flights... but mannnn... the last delay on my other flight was 6 hrs cuz they didn't wanna fly in bad weather.... Smh!!! Let's see how it goes man! My seat at the least is nice! It's in the front and I have a lot of space in front of me!! They said this flight will be 4 hrs 16 mins so let's see!!! We're taking off now at 1:55am.. hopefully get to the east coast by 8:30am... 9am..

    Photos
    Frontier Airlines - Outdoor sign for drop-off

    Outdoor sign for drop-off

    Frontier Airlines - Premium  seats?

    Premium seats?

    Frontier Airlines - Premium  seats

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    Premium seats

    American Airlines - Pretty huh. That's what I was doing for 8 hours on the tarmac. Taking pictures while they finally remembered to fuel the plane.

    American Airlines

    1.6(350 reviews)
    0.1 miSoutheast

    I flew with American Airlines for the first time in many years, but had a very good experience with…read moretheir service at Harry Reid International Airport in Las Vegas. One reason I selected American Airlines is they were one of the few airlines that offered a nonstop flight from Las Vegas to Philadelphia International Airport making my travel arrangements so much easier. Everything started out perfectly smooth. The check in was easy and very efficient. It was done quickly through TSA Precheck. The lines at the counter were organized, and I did not experience any lengthy lines or issues during the check in process. The boarding experience was just as smooth. The gate agent's announcements were clearly communicated and the boarding process was easy! I didn't bring a carry on since I had checked my bag. I was going to be in Philly for 4 days. As a bonus the flight left on time and arrived 30 minutes early! When you are flying across the country arriving on time is a definite plus, but even better when it's early! It was a convenient one stop flight from Las Vegas to Philadelphia, combined with a very easy check in process and the flight was fantastic! The last time I used American Airlines was to Fort Worth Texas and then to Huntsville Alabama!

    I booked first class tickets from Honolulu to Las Vegas on American Airlines because first class…read morewas sold out on Hawaiian, my preferred airline when flying to/from Vegas. Hawaiian offers non-stop service to Vegas; other airlines require a stop, sometimes illogical ones. Why not Southwest or Alaska? I do not like flying on single aisle aircraft, especially the Boeing 737 which is used almost exclusively by those airlines. Thus, my alternatives are American, Delta, and United. Unfortunately, the airlines have replaced wide body aircraft with single aisle variants to service West Coast to Hawaii routes. United still flies a 777 once a day but I couldn't make the itinerary work for a mid-morning arrival in Vegas, so I ended up with American, using Airbus A32x aircraft. The route was sub-optimal, a flight from Honolulu to Phoenix, a long layover, and an 11:49am arrival in Vegas. The return leg routed through Los Angeles. The fare was $2,828.69. I was in my office on the 21st, getting ready to head to the airport when I received a text and an email stating that my 10:14pm flight was postponed due to lack of flight crew and that I would miss my connection (from Phoenix to Las Vegas). The flight was rescheduled to depart at 1pm on the 22nd. If I took that flight, I wouldn't arrive in Las Vegas until Saturday morning, assuming I could get a seat on the first flight to Vegas from Phoenix ... Unacceptable, as I had planned events in Vegas on Friday. So, I scanned the other airlines for tickets to Vegas and purchased tickets on Delta, routing through Seattle, for $3,528.80, then canceled my tickets on American. My new flight left Honolulu at 10:35pm and arrived in Vegas at 2:26pm. Okay, I'd miss two events, but I'd be in Vegas on Friday. More on Delta in a separate write-up. My issue with American is that I didn't receive an apology, just an email stating they were pleased to offer me a credit for the amount I paid, $2,828.69. Nothing else. When Hawaiian delayed a flight by a day, I received a hotel room and a $300 credit. American, is this your idea of customer service? I've flown on American since the late 1970's but haven't recently. Now I remember why.

    Photos
    American Airlines
    American Airlines - Dried food or maybe blood in my business class pod

    Dried food or maybe blood in my business class pod

    American Airlines

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    Hawaiian Airlines

    Hawaiian Airlines

    2.6(119 reviews)
    0.9 miSoutheast

    I needed assistance and decided to call this business at +9292245000 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Oh my Gosh, didn't realize that I hadn't even written a review for this airline…read more This review is for 4.5 stars. Excellent Service. The flight attendants and the entire staff is top-notch. We used this Airline all eleven times. Located at Terminal 3 at Harry Reid International Airport in Las Vegas. Hubby and I have been to the islands of Hawaii, Oahu- ten times and Maui- for our honeymoon- once, a total of eleven times. Our son was really small, but he's been to Oahu twice. We went with my mother-in-law and her husband to Oahu once. And we also went with a couple of friends to Oahu once too. The first time, in 2004, we didn't know anything about it, we didn't use the Red Eye, so we missed on almost the entire first day because we arrived at 2 or 3 pm-ish. From the 2nd trip on, we always flew on the Red Eye. Always had a good meal, but it was late. Started using sleep aids so we missed out on those, but I think that rest was more important. Every flight attendant extended the Aloha Spirit to every visitor, they are all smiling, are all very nice, as well as very helpful. I think that one year we got a logo freebie bag, which we still use and have to this day. To date, I believe that these flight attendants have the best demeanor. The luggage policy was one bag checked for free, weight limit of 55 pounds, unless that has changed. But please do check the website. The website is user-friendly. You can book your trip using their site. You can also check your miles. On the Rewards Program, recently, the airline eliminated losing your miles. I currently have enough to book a one way flight for free. This would be the second time, that I earned this as a Rewards member. Hubby became a member after I did, but he lost his miles. Not so good.

    Photos
    Hawaiian Airlines - Mrs. Calloway Maggie and Grace

    Mrs. Calloway Maggie and Grace

    Hawaiian Airlines - The Strip

    The Strip

    Hawaiian Airlines - 1:55AM  |  LAS-HNL  |  FC Menu  |  04.15.24

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    1:55AM | LAS-HNL | FC Menu | 04.15.24

    JetBlue - airlines - Updated July 2026

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