I originally had tickets on American Airlines (HNL - LAS) and was sitting in my office (on the evening of May 21) waiting to go to the airport when I received an email message from American Airlines. My 10:14pm flight was canceled and rescheduled to 1pm on May 22. The notice said I would miss my connection to Las Vegas. I found out the earliest I could get to Las Vegas would be 8:37am on May 23. This would leave me almost no margin of error should there be any additional delays, so I looked for other flights to Las Vegas from Honolulu. The only one I could find that got me to Las Vegas on Friday was Delta, via Seattle. I booked the flights at a cost of $3,528,80. American would not refund my money; I got a credit for future usage. Gee, thanks American. I went to the Delta Sky Club to relax before my flight to Seattle. This flight was on an Airbus A321Neo, with 2x2 seating in First Class. I had seat 4D (window) and the seat pod is nice but, in their attempt to provide privacy from the passenger in the aisle (C) seat, there is a protruding divider that made it difficult to get in and out of my seat. Legroom was fine and the entertainment screen was large. Luckily, flight DL 440 went off without any problems, and I arrived in Seattle ahead of schedule. When I landed, I noticed that I didn't have a boarding pass for flight DL 2880; the app said to go to the gate for seat assignment. That's when I noticed that I was seated in coach for this flight. What? I killed three hours in the Delta Sky Club in Seattle, pondering what would happen next. I got to the gate and was assigned an aisle seat, row 33, seat C. That's the last row in the plane. What else could happen? I was seated next to two young ladies who had no idea who BTS was and across the aisle was a mother with a baby and a three-year-old child. Luckily, the baby was quiet during the (little over) two-hour flight. The toddler was well behaved, though I did have to pick up toys she kept throwing into the aisle. I ordered a gin & tonic, $11. At least I was in Vegas on Friday, was the worst behind me? On the day of departure, I got to the airport before 9am and spent time relaxing in the American Express Centurion Lounge. I like the AMEX lounge, but I often find it difficult to gain entry without having to wait outside for 20 or more minutes. It's too popular and needs to be expanded. This is true at several airports, not just Las Vegas. The flight to Seattle (DL 2922) was shorter than normal; we ended up sitting on the tarmac for 20 minutes until a gate opened up for us. Fortuitously, we "parked" at gate B2 and my flight to Honolulu was departing from gate B3. However, I had 1.5 hours to kill so I spent it in the Delta Sky Club around the corner. I went to the bar and wanted something more than a call drink, so I asked for a Hendrick gin & tonic. The bartender talked me into a double (better value) and it ended up costing me $18.76. Nothing is free anymore. My flight (DL 419) left on time and arrived in Honolulu early. I don't remember much about the flight as I was asleep during much of it. In summary, I think the domestic airlines should call first class on single aisle aircraft what it is, business class, and re-price accordingly. American and Delta seem to be doing this, with Flagship First on American and Delta One. These offer lie-flat seats on wide body aircraft and come close to international business class. The issue for me is I can fly cheaper in international business class for less than domestic first class and get superior service. Domestic carriers had better step up their game. read more

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Delta failed to live up to its promise of being one of the best customer service airlines in the USA. They treated us very poorly during our last trip to Orlando. When we were ready to return to Las Vegas, they canceled our flight three times. Twice, they promised to refund all our expenses if we kept our receipts. We spent more than 60 hours trying to contact them, and when we finally did, they assured us that our expenses would be reimbursed. However, a week later, we received an email stating that we would only be refunded for the original return flight--nothing more. They didn't care that they made us drive to Tampa to catch a rebooked flight to Las Vegas. Then they canceled that reservation as well, leaving us stranded in the Tampa airport with our kids. To make matters worse, our bags had already been sent to Las Vegas 48 hours earlier without our consent or any notification. Our medications and essential items were in those bags, leaving us without basic necessities while we searched for a way to return home. It was a complete nightmare, and they showed no concern for our situation. We asked airport agents for help, but no one was willing to assist us. Finally, after more than 50 hours, we were able to get tickets with Southwest. Of course, we had to cover all expenses ourselves: a rental car to Tampa, a hotel stay, meals, and even basic clothing to replace what we didn't have. This was a complete disaster. Please think twice before booking with Delta--they do not care about their customers. We are now filing a formal complaint with the DOT, and if necessary, we will pursue legal action. read more

First class pilots, flight attendants and passengers. They are very welcoming, friendly and accommodating. Keep us abreast of flight changes and weather patterns including turbulence. Made sure passengers got their fill of snacks(I asked for one of each!) and beverages. Cleaned up as we flew and just a great experience! read more

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Delta and Air France Need to Get It Together It's incredibly hard to even leave a proper review for Delta and Air France, but what I experienced July 2, 2025 shows they desperately need to fix their communication issues. And it's not just me--another woman I know also had a Delta/Air France connection this week; she arrived in Paris, and her luggage didn't even arrive with her. These problems clearly aren't isolated. My trip started in Las Vegas, where a dust storm kept us sitting on the tarmac for a long time. That delay caused my flight to land late at JFK. I had to sprint from one side of the airport to Terminal 3 for my international connection. While I was in the air, Delta automatically moved me to the next Air France flight because I wasn't going to make my original connection--but the Delta app never updated my ticket. So when I arrived at the terminal, I had no valid boarding pass for the new flight. The woman at the counter refused to print one for me, and by that hour, the self-service kiosks had already shut down for international flights. Even though there were still about 50 minutes before departure, they simply would not let me on the plane. Meanwhile, my luggage made it on board. Because of that, I was forced to stay overnight in the airport. The desk attendent claimed there were no hotel rooms left due to storms along the Northeast coasts that caused a lot of canceled flights. Not one worker was willing to stay later to help any of us from that flight. Is overtime not an option? Delta did provide meal vouchers when I called, but JFK was a miserable place to be stranded--filthy floors, nowhere clean to sit or lie down, and no way to rest. Being alone made it even worse. The next morning, I tried to shower in the Air France lounge, but the day rate was ridiculously high. Thankfully, a kind employee took pity on me; I didn't shower, but she allowed me to grab some food and a drink before my flight. My luggage--supposed to go from Paris to Marseille--was already moving on without me. My family had to call and place a hold on it so it wouldn't leave Paris, since we were supposed to meet in central France for a wedding. When I finally arrived in Paris, with limited French, I had to navigate retrieving my luggage on my own. And despite being told "everyone speaks English," that was not the case. Thankfully, my brother's girlfriend's family in Paris helped, but I still had to take an hour-long taxi to their home, costing almost $100--all because Delta and Air France failed to communicate properly. The entire experience was exhausting, expensive, and completely avoidable. These airlines seriously need to improve their systems and communication, because passengers are the ones paying for their mistakes. This was my first international flight, I had hoped to join my brother and his girlfriend on that flight to France instead I was stuck navigating this alone. read more

We were flying back to Charlotte via Atlanta and we had two great flights, but unfortunately there were some flaws. First flight offered some great views back to Atlanta, but unfortunately our flight attendant had an attitude. She would act so annoyed if she had to pick up anyone's trash, if anyone asked her to do something, etc... I got up to use the lavatory and someone had rang the flight attendant call button. She put her phone down, rolled her eyes, and got up to help them in the most annoyed face. This is your job. But anyways the meatballs are the best airplane food me and my grandmother have ever had. They were soft, squishy, had good flavor, and the garlic bread was good also. The bottom slice got soggy but that's ok. Every other part of the flight went smoothly. Pilots were experienced and professional. Was a great flight besides the one flight attendant. Good job Delta, but I still like United better. read more

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I am kind of mixed about Delta right about now. Normally, they are the best and you get what you pay for. Lately they have been partnering with various companies to help get you get miles. I connected them to my Starbucks and received 10,000 miles. This was kind of cool, but I do not travel as much as most people. So, my points have been sitting and collecting dust. Then I saw that they also partnered with Lyft (briefly I think) as well as Hertz (who I loathe). So, they are making an effort to give their customers some incentives. However, it does not draw me in because I cannot afford their tickets and I really do not travel much. In December 2024, I wanted to come to Idaho. I haven't been back for a couple years. So, I went on various websites to find plane tickets that I could afford. I found plane round trip tickets for $135 with Delta. I immediately took that offer because they are normally very expensive. It came at a price, I had to be there at 5am! Normally, they have it together. This time they did not. When I made it to Seattle, the crew at Delta were just scrambling and left the passengers scrambling. The board was not updating from Vancouver to Boise, which was confusing everyone. They huddled around their computer and finally told us to go to another gate. This left us with roughly 20 minutes to take the train to catch our flight. I guess our original flight had an issue because as soon as I made it to Boise, I overheard Delta talking about a fuel leak....thankfully not our plane. My trip back to Vegas was almost as interesting as the trip to Boise. I think we were running a little late because I nearly missed my flight from Salt Lake City to Las Vegas. Normally Delta has their ducks in a row. Right now, they do not. I hope that things get ironed out soon because I would like to fly again. Until then, I am taking road trips! read more

If I could give zero stars, that would be their rating. My family was scheduled to depart from LAS to SEA at 1105 on Sunday. The web site and flight tracker said on time, all the way to scheduled departure. About a half hour before boarding, they announced that they were missing a pilot. I am a pilot with 26 years experience in the USAF and have many friends flying with the airlines. When they say that, it is an automatic cancel, they aren't going to get someone short notice. Yet they carried on with the charade. Finally, almost 2 hours after scheduled, they canceled the flight. My DIL waited in line for about 1.5 hours before getting helped. They could not get us a flight out until Tuesday, wonderful. When asked about hotel vouchers, they said "we are out". That is NOT an acceptable answer. After leaving the gate, we were required to go to their baggage claims office to try and get our bags. Why the heck they couldn't just treat it as an arriving flight and off load onto a carousel, I have no idea. The wait in line was 2+ hours, so we decided to come back later in the afternoon. Guess what? THEY SENT OUR FRICKIN' BAGS TO SEATTLE. Never again, I will walk to my destination before I ever use Delta again. read more

Discriminated against, lied to, and humiliated by Delta Airlines staff. I flew from Punta Cana to Las Vegas via Atlanta and had one of the worst travel experiences of my life with Delta Airlines. First, both of my flights were delayed. Then, in Atlanta, I was forcibly required to check my carry-on bag even though my fare included it and passengers behind me were allowed to board with their bags. This felt like blatant discrimination based on my national origin and sexual orientation, as my partner and I were singled out while others were not. Knowing from past experience that checked bags often get damaged, I asked the gate agent if Delta would be responsible for any damage, and I was told "Yes". Upon arriving in Las Vegas, my bag was indeed returned scratched and visibly damaged. I immediately went to Delta's Baggage Services office at the Las Vegas airport. There, I encountered Dynita, who identified herself as the RC Supervisor. She rudely told me to get out of the office, claiming it was too small. I waited outside with my partner, but when a white American male arrived after us, she welcomed him in without hesitation. It was clear, targeted, and documented discrimination. When I respectfully reminded her I was waiting and asked for a supervisor, she called the police on me, falsely claiming I was yelling. A witness on the scene explained to the officer that I had done nothing wrong and was calm the entire time. This was not just retaliation--it was an abuse of authority and a humiliating, degrading moment. Eventually, Jam, the Delta supervisor (Employee Y), came and took photos of my damaged bag. He then denied my damage claim, citing "wear and tear," despite the fact I never agreed to check my bag in the first place and had only done so because I was forced and misled. I have begun pursuing this matter legally and am in the process of collecting evidence, including security footage and police bodycam recordings, to prove the discrimination, misrepresentation, and abuse I was subjected to. Delta Airlines, this was not just a customer service failure--it was a gross violation of my rights. You owe me a formal apology, compensation for my damaged property, and immediate accountability for your staff's actions. Dynita and Jam should not be in positions of customer service or leadership. Unacceptable, traumatic, and deeply disappointing. read more

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I have to give Delta credit, they really do try their best to make the flight a nice experience. We recently had a delay out of LAX and they gifted us 2500 Skymiles for the delay. I was appreciative. read more

Delta air lines is always a great experience. We flew from Vegas to Salt Lake City, and the flights were nice and easy! -fast curb side check in for your bags -quick boarding -on time flights -upgraded planes -the plane we were on had TVs in each seat, as well as a plug in for USB, each TV had a very wide selection of movies, TV shows, music, and games! -please note that if you are on a quick flight (less than 1.5 hours in flight time) you will not get a complementary beverage. But, water or coffee will still be offered, just not the full range of sodas and juice's. Great airline with friends staff and clean planes! read more

Delta Air Lines - Airlines Near Me - Las Vegas, Nevada

Flew round trip on this airline. The planes are always clean, the flight crew as a whole are always nice but 1 of 6 is distracted. The flight itself is managed well by the pilots. The departure and arrival were smooth, the pilot completed a fluid 360 that was as smooth as butter. The reason for my 3 stars is that for my most recent 3 flights my chosen seat has been given away. Why do I keep flying with them, because the places that I travel, the time slots and path are a best fit. read more

I bought a flight last year to go to a funeral and I needed to take a dog home with me. I let them know the size of the dog 4672 times and the person on the phone had me buy a ticket to put the dog under the seat knowing it was not going to fit. The dog is way too big to be under the seat so I called back to speak to someone else who would help me and they said too late. We can't refund it. We can give you a credit. Now, when I call, they have absolutely no recollection of me ever flying in their planes. Who did I speak to??? who was able to book me a flight and who took my $250 ???? that is so frightening how do you have no recollection of past flights when you're giving people credits for them? You let outside companies sell your tickets, scam people, and you say sorry not our problem? Where's my money lol read more

Delta Flight Crew was Awful & Rude What happened to the Client being treated with some dignity? Flight #1021 May 23rd Out of Las Vegas to Raleigh Durham Bottom Line - Worst service ever ! Sitting in Comfort Plus (you pay extra for this seat which includes drinks - not on this flight) Red - Eye Flight Only food available/ offered: chips / almonds and some other light snacks - The service started basically about 40 minutes after take off - not too bad As far as a Beverages Nada, Nothing Zilch was offered? No one "Ever" asked if I or anyone around us wanted something to drink. Dying of thurst I when the attendant finally passed by (felt Like forever) I stopped her asking for water - she rudely & with attitude replied it already came by? I politely explained that no one offered us any beverage service? So with a huff and a puff she walked away doing Nothing! Meanwhile the first class attendant heard the conversation and went to give me a cup of water (which was warm water) That's Nice - Ugg - at least it was something. To top it off & much to my surprise just a few minutes later another attendant walked up to where the comfort plus starts (where we were sitting) She had a full tray of cups filled with water - she just walked to the back of the plane not asking anyone if they would like a cup. It's like they just didn't care. For all the years I have flown Delta I have never seen where the attendant didn't stop at each row to at least politely offer a beverage. Just poor service and treating the client with an attitude. Extremely Unprofessional read more

I love everything about delta Staff are so kind and I got a card from the captain! It's just that the seats aren't close to the windows so I can't see the outside well but Atleast there's a tv. Best trip to Las Vegas on delta read more

Wonder if I just haven't reviewed Delta on a trip here before... I've certainly flown Delta here plenty of times and have never had any issues. As always - Delta remains my airline of choice. Their app could not be easier to use for booking, bag tracking, rebooking in delays, airport maps, etc. their app has always been head and shoulders above their competition. Planes are ok - older but seem to be in better shape than American or United. Love the perks of being a SkyMiles member like priority bag and free bags and priority boarding and free seat upgrades. They're doing a great job. I'm happy. read more

Been a few years since Ive flown Delta. Flight was slightly delayed (30 min). Smooth but slow boarding process it seems. App works okay l, would rate it 3/5 stars. Gate agents and flight attendants were friendly. Free in flight Wifi and messaging. read more

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Once again Delta screwed me with baggage fees when I tried to use miles on Delta.com. I get a message stating "An error has occurred while processing your request". And when you try using miles when you check in, they can't process miles or an ecredit. This happened just a few days ago and also happen back on a trip in March. And no one can give an explanation. It is not about the cost, but the total failure with their online system. read more

Very unorganized. If im booking months ahead, why are my seats for my passengers i booked together, separated. Also, because we were one of the last groups to board, we had no choice but to check in our carry on bags. CARRY ON bags. Ridiculous & they didnt even warn just said were taking it. Never experienced a more horrible airline than this. thanks, delta. read more

Total COW POOP! Imagine this. You arrive 45 for your flight. You are told by the check in desk that you missed bag check in ($30). Bring your bag to the gate, and they will check in for you there. You get to TSA.l.... you are told to take everything out due to liquids in suitcase. You tell TSA what the front dose says for delta. They tell you too bad. WHAT?!! 10 mins later Flight starts to roll out. You're not on the plane because TSA wants to make sure I don't make a bomb with my wife's lotion, toothpaste, and hair conditioner. 06:31 Made it to the gate. Flight 06:29 Gone. Went to the help desk to get a refund for luggage check-in due to conflicted information and missed flight. THEY DO NOT PROVIDE RUFUNDS??!! For a checked bagged that we were told to take to kiosk prior to flight? WHICH HELP US MISS OUR FLIGHT?! ReALLY?! As much as we travel, never have we missed a flight. Worse customer service ever - desk did not call up to let kiosk know we arrived on time -bad information from rep about luggage (Not even mad at TSA.) -no refund for a bag we did not check in? -flight left at 06:18, flight departure 06:29 This was just all bad. DELTA NO MORE! Going back to United Air. read more

Coming back to Las Vegas from Minneapolis after a business trip, I flew on Delta. The last time I used Delta was in November 2014, when my dad and I helped my grandparents, who were both in their late 70's/early 80's at the time, fly from their summer home in Maine to their (now former) home in Mississippi, with a connecting flight in Atlanta. The four of us flew first class on both flights and we were treated like royals. Now, come eight years later, I got to experience the first class perks again during my flight back home to Vegas (my company paid for this flight, win win!). And let me tell you, I cannot rave about this enough, but this was probably the best, most comfortable flight I've had with Delta. There was a bunch of leg and armrest space, which I very much appreciated. I'm 5'4" and tiny, so my seat had the perfect space to it. There were USB ports on the seat in front of me and in the middle compartment, so I got to charge my phone for the entire duration of the flight. And the best part about this flight? Dinner time! I ordered a complimentary beef meal with mashed potatoes, carrots, a salad, and blueberry cheesecake with coffee. I finished everything except for the blueberry cheesecake, which was a little too sweet for me. The coffee was amazing too! A thousand times better than those other snacks they serve. With TVs on the back of every seat, I watched two different hockey playoff games on live TV. Our flight was scheduled to arrive in Las Vegas at 8:31pm but we ended up getting in a half hour early, which was VERY awesome. What was supposed to be a 3 hour and 21 minute flight ended up being 2 hours and 55 minutes. Would very much like to fly first class on Delta again! Thank you!! read more

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Worst experience ever. Initially purchased comfort class. Then due to a change we were given a "discount ". You failed to mention that included terrible seating. Totally blew this one Delta. Never again! Wish I could leave negative stars. The founders would fire you! read more

Smooth sailing to and from Las Vegas. The flight attendants were very efficient, friendly, and gave us food and drink service twice plus asked if we wanted more. They helped with the movie screens when issues arose. They were very efficient and helped find us a shorter line to check in our luggage when the line wrapped around four lane long. Everyone was so friendly and helped make the trip a success. read more

Extremely dismissive, unprofessional and rude. Sabrina c. And Ngay - supervisor and manager. We had checked in 1hour early at the kiosk for our flight (policy dictates 45minutes cut off for no boarding pass issued so we had to check out geolocations to confirm). We were kicked from our flight, charged more, added layovers. Throughout our brief interaction, we were repeatedly given patronizing reminders that "basic economy" justified providing us with lower quality service. Service should be consistent for all clients. It was very disturbing to see this type of culture coming from management. This issue needs to be investigated. read more

Delta Air has a gift card promotion: if you buy$300+ gift card, they give you $20 Starbucks reward. *************DO NOT BUY Delta Gift Card. ********** It did not specify you cannot use it for seat upgrade and luggage charges....After you pay for it and started to use it, then they tell you so. The nightmare is I bought 3 tickets , the total change was $1100.82-$300 gift card=$800.82, and the screen shot also shows $800.82. Somehow Delta charged me with weird number $136.95+ $436.95x2.....in addition to $300 gift card. Because gift card need pin and number that took me a while to enter.. then the price jumped into $436.95 x3=1310.85. They said someone grabbed the seats during I enter the gift card number. I was told "SORRY, we cannot help." For $20 starbucks coffee reward, this type nightmare is not worthy. I can simply enter my credit card number and get the lower fare. Now I have to pay$200 more for the same Itinerary . The breakdown of the charge is so confusing, I can't even understand it. The total amount Delta charged my credit card is not as simple as screen shot shown. It is very misleading and confusing. read more

Just landed with a smile on my face thank you to Michael! I was flying home from Seattle to Vegas this evening! From start to finish the staff was amazing! But Michael went above and beyond, I'm an anxious flyer, hands down this was the best flight crew I have ever witnessed. Thank you to the moon and back! And once again, thank you Michael for just being you! read more

Customer service is absolutely atrocious! Good luck getting a hold of a human being. Four of us missed our Alaskan cruise because of two delays, equaling 9 hours. On a simple nonstop flight from Las Vegas to Seattle. They had the nerve to offer me a $50 credit?? That is a total joke and is actually insulting. read more

Delta terminals are easy to find and up to date. Would like to see more outlets to charge your electronics. read more

Delta Air Lines - Airlines Near Me - Las Vegas, Nevada

I really only fly Delta unless there is an extreme reason not to. In and out of Vegas is an ok experience that is more a product of the airport layout than anything Delta does or doesn't do. This airport is a drag. You can get in and out of Vegas from most any delta hub which is convenient. Planes are always full of Vegas party people as well as conventioneers. The Delta area of the airport is pretty nondescript. This terminal is also bland as far as food and beverage options go. Too many slot machines! There is a Starbucks kiosk but then they are everywhere. The seating is blah. There is no sky club. Needs more outlets and space to plug in and work since there is no club access. It's not up to Deltas normal departure area quality for sure. I don't think people coming here care. They are already trashed or hungover and are barely aware of their surroundings? read more

The worse airline ever After 4.5 hour delay that 3.5 hours sitting in airplane and losing my connection flight , had to wait another 5 hours at connection airport ,, they didn't do anything to make it right for me or others ... never ever go with delta not suggested to anyone this is the second time happened to me read more

It's rare I give a good review to an airline (that's not even my favorite one but maybe now it is), but today they deserve it. Yesterday I had a first class trip but once at the gate I started feeling really ill. I informed them to not board and they went out of their way to get my checked bag out of the plane that was right about to depart. Everyone was polite. Today I contacted them and they tried everything in their possibility to get me a new trip at no cost. Even I had to downgrade to comfort class (lol that's cool it's a red eye I wanna sleep) they did get me first class on both my return flights. No fees and so much understanding even I didn't have to prove any medical condition. Thank you delta. read more

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I flew Delta because I had $ from a COVID cancelled flight. So not impressed. From broken airplanes with long delays, "losing" the money left over on my cancelled flight credit, refusing a day pass in the Sky Priority club, it's just been miserable. I flew first class which was not a luxury at all. The only benefit was no luggage fee. Little unmasked kid in the gate area is clearly sick, coughing his head off, but I'm sure he will be on the plane. I'll avoid Delta in the future. Edited: another delayed flight. What a surprise. read more

I really do hope every time I fly, It would be with delta. When that happens, it's always a great experience. Our 4 hour flight from vegas to Atlanta was completely full, yet they did a great job with a steady, non chaotic boarding. I love that the aircraft has TV for each seat, you can use your headphones or buy theirs for $2. There is such a great selection of movies and tv shows. There was even a charging dock for your phone/tablet. I traveled with my 2 teenage boys and what intrigued them the most was they could play video poker on that tv, with the rest of the passengers lol! Service was great, they made 2 rounds offering snacks and beverages. Flight attendants were so pleasant. The captain kept us posted about the flight details the entire time. Good job delta! read more

Sure. I'm flying economy on a work trip to a short haul destination LAS-SEA. All I wanted was to not be treated like sheep on a plane. Tbh, I almost never fly Delta because I lived in SF for most of my adult life. For work, I chose Delta because the flight times were optimal. To my surprise, their economy seats have a pretty decent entertainment system built (which is a luxury, in my book, for domestic airlines). United doesn't even have entertainment systems for First Class. The ground crew are polite and courteous. The gate check in lady was super helpful. She gate checked my bag and share that Delta doesn't charge for checking in carry on size bags at check in anymore which is a nice change. Despite being on flight in the Covid era, I felt safer as Delta has hand sanitizers at the front of the plane and the crew handed out disposable wipes at boarding (I'm one of the few wearing my n95 facemask). And, of course, I found this nice note on my chair waiting for me. Very nice. Sometimes small things can change a person's day. read more

Delta Air Lines - A nice personalized note on my economy seat. - Airlines Near Me - Las Vegas, Nevada

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My recent flight Vegas to San Diego(Delta 5850)got 80 minutes delayed, that sucked. It costs $30 to check in a bag, that also sucks. Only water was served, no sodas or booze, that sucked too. Then when we finally landed in San Diego, we got stuck on the runway for 30 more minutes, that really sucked because we were just so damn close! Still, we got a decent deal at $129 per person one way. Southwest and Frontier wanted a lot more of my cash. Staff were friendly at least and did their best. read more

On 8 August 7am we approached the check in desk only to be directed to another desk. I see this as bad service. As I approached the desk two employees were taking and I said could we check in? The lady seemed very upset because I disturbed her conversation. She asked if we had tickets and I said well I tried to print it from home but before I could finish the lady said the answer would be no. I felt this lady was going to be very rude throughout my interaction. I asked her something and she claimed she couldn't understand what I was saying. I spoke in English during that time and very clearly. I now realize she was just being disrespectful and tried to belittle me in front of others. I would never fly with this airline as long as these kind of people work here she was black female with braided hair. She must of done this before because her words were not very kind. This lady must really hate her job. I hope that these employees get better customer service training. My flight was to Barcelona. This happened in Harry Reid Las Vegas airport my connection flight was in Atlanta then to Barcelona. I can't believe I was treated that way. Those of you taking delta airlines beware of bad behavior. I wish I could have taken her picture and got a name. She knows who she is and I'm pretty sure she will do this again. I guess it was my fault because I booked with Air France. read more

What is wrong with DELTA. Everything!! Worst experience ever. We Purchased 2 round trip tickets from Las Vegas nv to Buffalo ny with a layover in Detroit. I tell you I've never been so frustrated and pissed off! Not only does this airline charge for every.single.thing they are uncooperative and rude.We ordered help/wheelchair to get to the gate since my sister is disabled and cannot walk to far. We had 30 minutes to get to a far away gate. I asked the attendant where our assistant with the wheelchair was... she says oh they're not her yet. -yea that's a far gate you better run!WTF! My sister had to walk up the ramp and wait for me to find a wheelchair. We literally had to run to find the elevator then go down to bottom Concorde to get into another elevator to get back to the main gate and we hear last call for boarding. I ran the entire way! We just made it. So furious with this torture I will blab to anyone that will listen to NOT fly this airline. read more

Upon boarding my flight to SLC. The announcement was made for all active duty military members could board. I approached the gate agent and she stated that she did not need to see my military ID and that if I was lying that karma would come back to me to assume I was not a service member. As an advocate for Delta flights I was appalled by this comment. This was uncalled for and unprofessional. Delta should do better. read more

I felta lot of negative things about Delta over the years. When I used Delta to fly from LA to Vegas and Atlanta via Vegas, I had iffy experiences despite getting good deals. As far as I can tell they've only gone downhill from there, with extra baggage fees and what not since then, but so have most airlines. I try to stick to Southwest but Delta is decent for reaching Vegas. read more

Packed planes and late departures. Loading and unloading really slow. We got there okay.

terrible customer service in presence and online, cancelled our flight and placed us on a virtual queu where our turn was 1.351....