I reached out to this business at 18556689025 for assistance. The call was answered in a timely manner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. read more

1/22/26- Southwest staff was a lifesaver today.. After running around getting food, I went to grab my charger bag.. ???? I left it on the seat.. They did make an announcement while we were walking from gate B to C.. but never thought it was regarding to me Gate C told me I had to go back to where I arrived... Thank goodness I can walk fast.. Even my watch wanted to record my steps thinking I was on an elliptical.. Spoke to the staff at counter and she located it! Whew... ** I should also commend the staff because one flyer ended up getting really sick and they handled the situation with respect... read more

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I flew Southwest Airlines from Las Vegas to Los Angeles, and this was by far, one of the best flying experiences I had. First off, they were super efficient with boarding and everyone was boarded long before the flight was expected to take off. When we took off, the pilot purposefully flew so we got the best view of the Vegas strip which was so amazing! The trip said it would be an hour, but we actually got to LA in 30 minutes. No delays and everyone got off the plane quickly! The only thing I didn't like was that people were putting their luggage flat so there wasn't enough space in the luggage storage. The flight attendants didn't tell anyone to put their luggage on its side so I had to do it myself. But overall, great experience! Probably one of the best flights I have been on in my life! read more

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I think Southwest airline is great for short flights because all their planes that I been on never had a TV in the sitting area. The seats also aren't that comfortable for long flight. I took this flight from Las Vegas going back to Burbank. They are also moving away from opening seating after January. The check in process is easy through the app or website. Southwest is my go to airline when going to Las Vegas or Sacramento. They got rid of giving soda on short flight now because now it's only water. read more

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Easiest airline to do business with! Especially if you have their visa priority rapid rewards credit card! First check bag free up to 8 people on your flight. Upgraded seat when booking with better legroom. 48 hours prior to take off even better upgraded. We moved all the way to row 4. So many perks with that credit card. The seats were comfy. Legroom is spacious. Customer service is good. Easy 5 star review! This flight alone gave us more than 300.00 in upgrades. Paid for the annual fee on one purchased. United cc and delta Amex doesn't come close to the perks with their credit cards. read more

SWA used to be my preferred way to travel. Now I am trying to avoid them so much that I am choosing not to have a direct flight for my next trip. They currently nickel & dime customers, have horrible service & make it miserable to travel. They took away a seat upgrade I purchased. Did not notify me. Put me in middle seat very back of plane. Then made it difficult to get any window seat (which I need for motion sickness). All of my experiences on SWA similar now days. read more

Hello Yelp Friends!! My hubby and I went to Chicago from Las Vegas, our home city. We went to celebrate our daughter's graduation. All the staff have been so nice and very professional. We sat front row and had some beverages( a coffee and a soda) and we enjoyed a few snacks( pretzels and graham crackers. The flight was not sold out so we enjoyed having a seat open between us. What difference that makes. Wow! I love how easy check in can be with the self check in. Bag check in is usually easy unless you have a bag over 50 lbs. I love earning flyer miles and early check in. I have to say I like flying South West. read more

Southwest Airlines - Airlines Near Me - Las Vegas, Nevada

B9AFK2 That was my flight today. They are very nice on Southwest. Also the seats feel good. They are kind of soft for a discounted airline. They are larger than Allegiant and other airlines. I was all the way in the back, and I didn't feel squished in like I do with other airlines. Airline was clean. They didn't talk excessively overhead, like a lot of airlines like to do. I just love the vibe of Southwest. Stay the course! read more

It is always delayed, that's kinda crazy. People missed their connecting flight. $550 for a round trip to Vegas from Oakland, that's very expensive. I wish we have other airlines to choose from. read more

Southwest Airlines - Just waiting - Airlines Near Me - Las Vegas, Nevada

HOU to LAS to HOU via LUV LUV SWA! On a recent flight home, decided to get in some steps while waiting for my flight. It was so interesting to see an employee with small gift bags filled with Disney themed treats that she was giving away to young children. A treat to remember Las Vegas. So sweet. Only in Vegas. Only on Southwest Airlines. read more

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Being in the industry, I have always been a big supporter of WN. Our recent trip to Vegas was our first experience flying with Southwest since the rollout of the assigned seating and what's they consider their "enhanced" boarding process. It was clearly organized chaos. One can tell who has a RR card because nearly every passenger had a carry-on bag. Some of which appeared to be well over the size limits (folks, it's 24x16x10). Boarding groups was done front of plane (premium pay for seats) to back, and passengers were placing bags in overhead bins nowhere near their assigned seats. The flight attendants were doing their best, but they were constantly having to remind and explain to most what one would consider common sense at how to stow baggage. As a result, the process was rushed, overhead bins filled up faster than the seats, and several passengers were forced to check bags at boarding. Our return leg was just as bad. Boarding had our flight delayed, and despite smooth conditions while en route, we didn't receive any beverages or snack service and were asked to refrain from leaving our seats (ummm so glad we had breakfast beforehand). I've always appreciated WN and I do hope that this is just a learning curve they need to overcome. It may be awhile before I get onto their planes again because this new setup isn't working well. Boarding should be, rear of plane, windows, center of plane and then front. Like the water that flows into the alluvial! read more

Flight from Ontario California to Maui. Our flight was on time which we appreciated. The seats were first come first serve. Open seating make sure check in early . The price very reasonable. The flight attendants were courteous . read more

The worst service. 2 1/2 hour delay to take off. Why you ask? Because someone caused a scratch on this painted plane and it took 2 hours to complete the paperwork and 30 minute wait to take off. This is so Southwest! Irresponsible employees caused this. This type of delay should come with ticket reimbursement! We shall see what they do. Never again! read more

Southwest Airlines - Serious delays with you know who! - Airlines Near Me - Las Vegas, Nevada

I generally don't like Southwest Airlines, but since we were only going to Vegas, we needed something less expensive and this foot the bill. Because it's such a short flight, you don't get much like food, drinks, or a movie. This plane was much nicer though because it seemed newer than the one, we took going to Vegas. I would fly this airline again if I'm going to Vegas. read more

Q: What did the flight attendant say to the nervous flyer? A: "Just wing it! Gotta give it up for Southwest Airlines. They never did me wrong. 24-hour in-app check-in, frequent free drink vouchers, and the fact that they fly pretty much everywhere not enough? How about that they have the friendliest staff working here? They also offer free drinks on certain holidays like their anniversary and Father's Day. Bags no longer fly free though so that's a bummer. SWA also hosts plenty of airfare specials on their social media so be on the look out for those. $69 each way to-and-from Los Angeles and Las Vegas? Why not?! $89 for San Francisco? I'm packing my bags! I also like how they don't assign seating (for now). All in all, SWA has always been my preferred airline when flying domestically. Got nothing but love for Southwest Airlines! read more

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Southwest Las Vegas....... Can be super busy and overwhelming with people and noise level Thankfully I have never had any issues here or with Southwest in general. Customer service is pretty solid and flights can be purchased at a reasonable price read more

Had such a good experience on Thursday with everyone from the people who helped check our bags, gate staff and flight crew. Traveling when you're 8 months pregnant with a toddler can be nightmarish and they made the experience one worth celebrating. Thank you! read more

Southwest Airlines - Happy campers - Airlines Near Me - Las Vegas, Nevada

We fly Southwest a lot especially when going to CA if we can get non-stop! We prefer Southwest free 2 bag check in luggage it makes traveling easier! The staff are always pleasant and helpful from Check-in to baggage pick up. Service while flying is great also as the attendants provide great communication and hospitality, read more

f u c k southwest we had to throw away a blanket and stuffed animal. Didn't have a problem with any other airlines

My flight was delayed due to a "broken part," which is already concerning enough to hear as a passenger about to board. What made the situation worse was the complete lack of communication and customer care from the airline. There was no apology, no transparency beyond vague updates, and no real effort to reassure passengers about safety or timing. We were simply told to "be patient" and wait for another update in an hour. No accommodations were offered--not even basic support during the delay. In fact, we were told to go buy our own food, which feels dismissive given the circumstances. Delays can happen, and maintenance issues are sometimes unavoidable, but how an airline handles those moments matters. In this case, the lack of empathy, communication, and customer service made an already stressful situation much worse. I expect better treatment and clearer communication when safety and travel plans are impacted. Especially when they are as strict as they are about customers following their policies and procedures. Currently on the plane being delayed again flight crew states" waiting on someone who was coming from a connector flight to make it" how we were delayed two hours they would of never made it unless you are flying short planes and staff and shuffling people around. This is absolutely a terrible business model and customer service isn't even included in that model. read more

SW has deteriorated. Now when you electronically checkin they assign seats. My BF and I were not seated together and both were middle seats. Prices have gone up dramatically. Flight is absolutely packed. Disappointed and disgusted. read more

My all time favorite airlines, I try my best while on travel agent duties to book roundtrip on SWA to LAS, but sometimes it will not work out, I have to do it this way- one way on SWA and fly another airline the other way due to the high fares, It is costly, for flights to our ninth islands. hehe. I have no problems with the checking in 24 hours to get a specific boarding group and the boarding process, I LOVE the two free luggage which is so perfect for all the Trader Joe's, IKEA, Dollar Store, Asian products & Omiyage shopping! I fly out of LAS on SWA often and lets share about my most recent experience, (2.24.25) got our lug tag & checked in our 4 luggage, we boarded on time and even taking off exactly on time. The boarding process was quick and smooth, I always take my Southwest Airlines photo, before I get to my seat but for some reason the phone dropped to the ground, I panic and was so worried, the kind staff went down to pick up my phone. The pilot and FA was worried about my phone, the staff were so caring. Luckily the phone survived the drop, lol. I learned my lesson to be more cautious when taking Southwest photos. Although I got C Group for this flight and seating weren't so great, I was happy to get aisle seat and not near the bathrooms which I can't stand. Flight was smooth, got the $8. Wifi, browsed the internet, watch a movie, had some snacks, took a quick nap and that was fast, we arrived at our destination. Landing was a little rough but thank you Pilot for the updates and getting us there safely. The FA attendant were hard at work, thank you for my snacks, drinks, water, and coffee! I always look forward to flying on SW, til next time SWA. Safe and happy travels! Do what makes you happy, I will never forget this flight when my phone dropped to the ground & Thank you again kind staff for retrieving my phone! Oh don't forget, "What happens in Vegas, Stays in Vegas"!! read more

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I flew into Vegas on Southwest, primarily because they had the flights I needed for my particular schedule. Both flights on this day took off and arrived on time, and I also appreciated that once one connects to the in-flight WiFi, one can text and use WhatsApp free of charge. My primary reason giving this airline only 2 stars is my overall dissatisfaction with Southwest in general. On more than one occasion I've selected flights at one price, then when I attempted to pay, I got an error message. When doing the search again just seconds later, those same flights were suddenly priced much higher. Southwest customer service seems non-existent and each time I contacted them, the responses in my case seemed to be pre-written "canned" messages that had nothing to do with the reason I contacted this airline - almost as if I was being dismissively answered by a bot, rather than a human who'd taken time to actually read my comments and was attempting to assist me. Frustrating, and somewhat sad at the same time. read more

I've been a rapid rewards member for a few years now and knew the recent southwest changes wouldn't be ideal, but they're worse than I thought. In addition to removing the open seating and charging for extra bags, they've raised the prices to change flights dramatically. I showed up to the airport earlier than expected and there was a flight leaving 2 hours earlier for my return flight home. The lady at the desk said it would be $50 more than the entire round trip flight to move onto that flight. Earlier this year, in the exact same situation, they moved me up for free. You hate to see a decent airline remove the qualities that made it just that, in the name of pure greed. I'll be spending my points and moving to a different airline until they come to their senses. read more

0 stars if I could. Why doesnt Southwest hold your connecting flight for you? Ran two miles across this godforsaken hell of an airport after first flight was delayed with us onboard for nearly 2 hours and watched the door of my connecting flight close and the attendent say "wE gOttA gEt thIs onE In tHe AiR" Ok champ thanks so much for stranding my wife toddler and I at this shitty casino airport. Southwest you killed your brand. You had such a loyal following and now we all hate you. $45 a bag? GTFO read more

When I have to go to and leave Vegas for most western destinations, Southwest is basically the only choice for last minute flights. My business requires last minute flights and there's usually space available for wen I need to go. This time it was just LAS to OAK, to and back no probs. Both airports are easy to navigate, I guess as long as you've been there before and know where stuff is located. Southwest online is the way to go booking tickets. Forget getting a real person on the phone. On line is the way to go and it'll show you all you options as far as non stop or layovers and the price. I use Southwest as basically just an airline to get me some place quick and usually in the western states, so no long haul stuff. Carry on is the way to go for baggage, forget checking baggage if you can, more stuff to go wrong and get lost, I got more stuff to worry about than is my luggage gonna make it and not have anything damaged. I go Southwest anytime! read more

Flying back home on July 4th was a breeze. Our flight leaving at 6:40pm Friday night was not full at all! Dropping off our luggage was quick. The customer service agent was funny and super nice. read more

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I have been flying Southwest Airlines since the 1990s and they have gone downhill drastically! For year now they are constantly delayed, not helpful during the delays. They never full the overhead carry one space up forcing passengers the check their bags when their is more than enough space. They over charge for short flights. There is no reasons they should charge what they do when they are still a budget airlines with horrible service. I only choose them because I don't like to do connecting flights but most the time it probably would have been faster if I just took the connecting flights with more prestigious airlines who don't have constant complications! I'd recommend others to look at booking with any other airline before deciding on Southworst Airlines! read more

WOW, just because it's cheap, doesn't mean it's good. Headed to Seattle from Phoenix. Flight was delayed 30 minutes in Phoenix. By the time I get to my gate for my connecting flight, they had already kicked me off the plane. Now I get to sit in the airport for 6 hours. Never again Southwest airlines. Buyer BEWARE!!! read more

Do you have a disability? Do NOT fly with southwest. Never have I ever been more belittled and humiliated than attempting to travel with my wife who is currently in a prosthetic boot and requiring wheelchair assistance on our outgoing flight from Long Beach, Ca, the gate agent informed us that we should have checked with the ticketing agent to certify her wheelchair prior to entering security. Great, lesson learned... Flying back home from Las Vegas, we followed those instructions. Unfortunately the ticketing agents provided no assistance, were extremely rude and barely supplied us with the necessary tag. We again check in with gate agent 2 hours before our flight to ensure everything will be smooth. They assure us it will but to check with them again just prior to boarding. We do so and they again tell us you're good, just boarding with the pre-boarding group. Pre boarding begins and we are immediately belittled and harassed because WE failed to get our wheelchair tagged for boarding.. WHAT? I asked you 2 times what we needed. Now, every boarding group is lined up and the gate agent is intimidating and demeaning both me and my wife won front of all other passengers because we didn't handle this before. When asking them for clarity and reminding them that we visited the gate agent multiple times prior, they had the audacity to threaten us with not allowing us to travel. As if WE were the aggressors. This was completely unacceptable and I'm pretty sure in violation of some degree of ADA rules. I've never felt more embarrassed and if I have to endure the glares on this flight as if we were out of line will never my southwest again read more

Las Vegas Southwest Airlines is a busy airline at the Harry Reid International Airport Terminal 1 they good and bad of this airline seems like there are always delays and gate changes the last few times I've flown to Vegas it's always the going home time where I get gate changes and delays today was no exception of course gate change but this time the delay was not late plane arrival or weather it was the Flight Attendants delay maybe today they were all short staffed we had to wait for the FA from another gate that just flew in. Overall though this airline is pretty efficient and staff is pretty good. read more

The employees at the bag pickup area were extremely incompetent. They gave us the wrong number to call if we needed help. They didn't give us a ticket number which we needed over the phone. Our bags did not show up at the carousel and the people working there said it would take 4-6 hours for them to get our bags and then they would call us. We sadly believed them and they never called because they closed down. We called over multiple days and many people just for them to send the bags on a flight to a place we weren't going. We eventually got them to send it to where we were going to go 2 days later but we had to buy all new clothes and other essentials. When I was buying new clothes and talking to the employees at a store, they mentioned it's super common at this airport to lose your bags and people come here all the time to buy new clothes. They were rude over the phone. As we left this airport there were clear skies and it didn't seem windy but it was a very rocky and bumpy ride leaving last Vegas. While going over the ocean it was only mildly bumpy and then the last 30 minutes were very bumpy. The Wi-Fi cut out multiple times while we were flying for extended periods (including second half of 6 hour flight). The tv/movie player on the web browser was also not working well and would frequently stop due to the Wi-Fi. We regularly ride as a family with Southwest but this is making us pick a new airline. read more

Whenever we fly as of late, we fly Southwest. Southwest in Las Vegas was excellent. I can only imagine how hard their job is... in today's rude entitled society, I bet they deal with their fair share of negative people. The staff here did not show anything but smiles and kindness. I truly appreciate their hard work. The main thing don't like about Southwest is that they charge for checked bags. This was a huge selling point for their company in my opinion. Now many people bring carry-ons and space is limited so having a late B or C boarding group almost guarantees you'll have to check your carry on at the gate. For this particular trip, it actually worked out in my favor because I could get some steps in at the Vegas airport without having to lug a carry-on around. (Silver lining??) Love Southwest! read more