Great experience from boarding to takeoff to landing. Communication via App and notifications exceeded my expectations. Crew were professional and friendly. I have no complaints about my flight. read more

United Airlines - Airlines Near Me - Las Vegas, Nevada

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Spend enough time on United ....Like I use to have a life.. and United is a much better experience. I still have Silver level service and that makes the difference. Seriously any carrier that takes off in a relative timely fashion and than gets us back on terra firma is aces in my book. Much prefer united to american or delta read more

Okay Keisha at United Airlines in Vegas terminal 3; Who hurt you boo? Was your milk sour this morning? Somebody put a pea under your mattress? You find another woman's panties in your sheets? Because BABY... the energy was hostile for no reason. I came up to the desk polite, calm, minding my healing-from-surgery business, and you couldn't even look up from your phone. I don't know what you were doing--texting your ex, googling sad love songs--but it was giving strong grouchy don't talk to me vibes. Now let me say this clearly: I had a doctor's letter. I am recovering from breast cancer and a double mastectomy--which, in case you didn't know, is not a light little spa day. I can't carry more than 5 pounds right now. I asked for a medical baggage waiver so I wouldn't have to pay $50 out of pocket which United in LAX granted easily and not only did you refuse to even look at the letter, you threw in a snarky comment about people from Los Angeles? Maybe that's where the man who broke your heart is from, or better yet the woman he left you for. Kecia it may not be your location. I think it's all about your energy and attitude because I can't see anybody wanting to deal with that nasty mess. Ma'am, read the room. Read the letter. Read anything. Because the lack of compassion was easy for anyone who is paying attention to Reid. Good day you salty chick. read more

I fly with United most of the time domestic and international for a reason: -Minimal to no delays with flights -If flight cancels, booked easily to next -On time, mostly early landing/arrivals -Comfiest economy seats of any airline -Occasional upgrades without asking Have to give them a 5 in every category! read more

Flew United airlines, and honestly one of my favorite airlines by far. No delays, arrived earlier than expected and flight attendants are very friendly and welcoming! read more

This flight from Las Vegas to Los Angeles was on a larger plane. They had a basket of sanitizer wipes you could take one instead of having it passed to you. No snacks but the first flight of the morning you had a choice of pre-poured water or juice. Short 48 minute flight so I saw parts of a Liam Nelson movie based in Scotland. Flight was smooth, no bumps or turbulence. Majorly love using mileage for confirmed seats and paying extra for extra comfort seats. We didn't check any bags just a back pack and one other small duffle. Thanks for carrying some of our "stuff" Doc. read more

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On-time boarding Takeoff not delayed Turbulence (not your fault) Arrived 30 minutes early read more

I do not mind United. However, the United Airlines in Las Vegas is not very good at all. The staff that are helping people with check-in at the computers are nice. However the staff behind the counter and who you give your baggage to are some of the most disrespectful, unhappy, people in the whole airport. There is also a man who seems to be a supervisor with dreadlocks that has the personality of a fish and is extremely unfriendly. If your flying in or out of Vegas fly anyone except United!! read more

Sat on tarmac for SIX HOURS. Flight was delayed over 8 hours. Here were the excuses during those six hours: 1. Ground control wouldn't allow the plane to take off on the long runway which was required for our size and capacity of plane. 2. It's too hot for the plane to take off (as we watched several other major airlines of same size take off with no problem) 3, Due to the heat, we need to reduce our weight. Pilot burned thousands of pounds of fuel and 20 passengers got off the plane. 4. Then all of a sudden we were good to go but needed to add the fuel back into the plane. 5. Too much fuel was added to the plane, now we have to burn excess off (again) 6.. The weather in Vegas and destination is bad (frontier and American Airlines to the same destination took off no problem) 7. Temperatures continued to rise, had to burn off more fuel (again, watching other airlines takeoff) 8. Pilot maxed out hours and legally could no longer fly the plane. Keep in mind, we were on the plane for 5 hours before the crew passed out CRACKERS. After six hours on the plane, we taxied back to the gate and deplaned while we waited for a new pilot. They issued everyone a $15 meal voucher. $15 covers a large bottle of water at the Vegas airport. I travel often. This was by far the worst travel experience of my life. read more

2.5 STARS Flights: *Sunday, April 9th, 2023: Flight 2426, Seats 11A & 11B, arrived at 11:10am, scheduled to arrive at 10:48am *Tuesday, April 11th, 2023: Flight 574, Seats 30D & 30F, departed at 12:07pm, scheduled to depart at 11:58am TOTAL FOR 2 PEOPLE = 27,000 miles + $22.40 USD I typically fly another airline to Las Vegas from San Francisco, but United had better times, so I decided to book flights for me and the hubby using points on UA. The plus, they upgraded us to Economy Plus for free on the flight to LAS. (I have no status on United, so I know that was not the reason.) Nice cuz we jumped from row 35 to 11. We didn't check any bags, so just wanna get off the plane after landing. We did land late as the flight was delayed taking off from SFO. I decide to buy a beverage while in flight. $10 for a bottle of scotch to add to my complimentary black coffee. With the United Gateway Credit Card, I did get 25% off, so it ended up only being $7.50. On the way back, we were also delayed. Boarded later than expected, but the flight made up some time in the air. I was bored, so decided to spend $8 on internet for the short flight. (At least it's only $6 with the CC discount.) One thing tho, for some reason I had Group 2 boarding even though I was at the back of the plane. No complaints here as we were basically guaranteed overhead bin space, but I have no idea why I had priority boarding. I don't think it's a perk of my no annual fee CC. United isn't my favorite airline. Plus it's more expensive most of the time. But paying the amount of points I did and these random perks I got this last trip, I'll round them up to 3 stars. read more

United Airlines - Black Coffee & Scotch ($10) - Airlines Near Me - Las Vegas, Nevada

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Elijah at the Premiere desk could not have been more rude and dismissive of me at the Las Vegas check-in. He mumbled at me, and then just walked away and helped 3 men, calling each of them "boss." When I asked what I need to do, she shushed me. Is this because I am a Woman and not a "boss?" Seriously, why did Elijah think he could treat me like that? Watch the footage, I am sure there is security camera, watch it and you will see it for yourself. Despicable behavior, that is not how anyone should treat another human being. I guess United promotes treating women poorly based on this, shame on them! read more

My boyfriend was starving so I went to share my meal with him. The flight attendant stopped me and said I cannot share my food with my boyfriend. An entire new meal went into the trash instead of feeding someone who was hungry. United claiming to be all about "green" for the environment is BS and just a fake publicity stunt. The only green they care about is money. They would rather throw away new meals of food than allow me to share mine with my boyfriend. (I couldn't eat the meals cuz I am vegan and their meals are not so this entire plate just went into the trash). All they care about is money. They don't care about the environment, reducing waste or being "green". They only pretend to when it benefits them and increases their profits. read more

United Airlines - This entire meal went into the trash because the flight attendant would not allow me to share my food with my boyfriend. - Airlines Near Me - Las Vegas, Nevada

We couldn't check our bag until 4am, I needed to get to the airport early and get past security to get work done. My flight departs at 5am. I've never had to wait to check a bag for any airline. The line was forever long. This is ridiculous. Never flying this airline again. read more

Avoid it and don't get the credit card it's completely pointless!! Even if you pay for the same flight on the same reservation they put you in completely different seats to make you have to pay for two seats! And the credit card wants you to pay 750 plus for lounges! Just get an American Express and enjoy those perks! Now Myra would move someone else seats even if you asked first and put them together after she said the flight was full. Preferential treatment not worth it read more

Bought a round trip ticket from Los Angeles to Vegas for a short weekend. I brought one small carry on, No purse, just a small carry on. From LA to Vegas no problem but on my way back the airline let me check in my little carry on since it was considered rolling luggage. I know they need to make money but seriously they want me yo check it in? The airline said that's what I paid for -"no carry on". Are you serious? Charged $65. Never again. To think they were delayed for 30 plus minutes read more

I recently just flew with international with United Airlines to Greece .I paid to upgrade my seat to more legroom and a window , not only did united not move the person that was in my seat , i had to be moved to a middle seat and was never remibursed for the flight .On my way home , they had no air buds for all there passengers , they were asking us to hold on to our trays through out the flight.I was told by one flight attendant to watch it , while i waited for the bathroom . The staff on this flight coming from Greece to Chicago was one of the most unprofessional and rude staff i've ever encountered while traveling read more

This experience comes from a 1K member, and I travel weekly. When your bags are lost and if your able to afford it and you enjoy your happiness, just go and buy new things. Then you don't have to worry about your bags and if or when they arrive it's like Christmas. It's way to upsetting to deal with the big airline corporation, and you're on vacation. If they send you a meal voucher it probably won't work, so ask the store or restaurant if it's good or not, before making the purchase. This will save you from being embarrassed when it doesn't work. We all know that if you try to go up against the big corporation it will be days of being upset and losing sleep. I have found that my happiness is more important than trying to deal with the big corporation, you have to remember they really don't care about you, but they do care about the money they receive from you and that's every big corporation. Always remember that travel is like black Friday shopping, you never get what you want and there's thousands of people being rude. read more

My husband and I used to like UA but no more. My husband flew more than 2million+ miles,, I flew 1.4 million+ miles on UA. We both get Premier status life time. This is what happened on 02/08/2025: We bought 2 tickets in last September 2024 for this year April's flight. On 02/08/2025 we received emails that our reservations were changed to an earlier flight. My husband's good window seat was dragged to a middle middle seat. My Aisle seat was downgraded to real economy seat in the back while I paid premium economy fare. If the flight was cancelled that we can understand. No problem at all. But our original flight was not cancelled. Per UA website, there are still some empty seat on premium economy but our good seats were taken away by others already. Tried to reach UA Mileage Plus was responded something totally irrelevant as if something was not wrong. The person quoted "we have processed your refund". PERIOD WHAT PURPOSE TO BUY UA TICKETS EARLY AND GRAB GOOD SEATS? THEY CAN TAKE YOUR GOOD SEATS AWAY WITHOUT ANY EXPLANATION. read more

The agent at the counter in Las Vegas was very nice this time! I'm not sure if that was the same agent I had a couple years ago but if she was, I'm very proud of her! Very professional and yet, very friendly. I had a layover in Los Angeles before my flight back home to Hawaii and the whole trip was awesome! read more

Imagine boarding a plane and then finding out that the pilots were still at their hotel. Not realizing that our two hour delay had been rescinded ⁉What the actual F.....1 hr and 15 minutes later we are still on the ground in a que to take off. Who was in charge of pilot communications. No excuse United. The flight attendants did their best to ck for connecting flights as people were upset.... read more

I've been flying exclusively with United for over a decade, unless someone pays for a trip for me (rare) and I have to say its been pretty good 98% of the time. The 2% thats is not good, is usually handled with a fair compensation although maybe an inconvenience for me at the time, I haven't missed any major events I may have been going to, buts thats planning on my part nor is it enough for me hold a harsh judgment and switch airlines. I guess you could say, I'm loyal flyer with United and probably will continue to be unless it goes out of business or does not fly to cities or countries I like to go to. The employees I've encountered from the ticket counter, gates, flight attendants and pilots have all been professional. I like the ease of using the app to book flights, checkin, check flight status, entertainment, etc I hope to be able to travel internationally once again soon. read more

Wonderful vacation. I flew from Las Vegas to San Francisco waited a few hours then flew on 777 from sfo to Munich an 11 hour flight, rushed to catch my my flight to Athens and then to Skopje Macedonia . read more

Ticket agents pretty much said there's nothing they can do because my flight is delayed. Don't act like they care, flying first class and because of delay I'll miss my connecting flights. Didn't even try to help just like oh well. read more

Such a crappy operation. We have had two recent interactions with United, we fly first class and full retail pricing and yet they insulted my fiancée in the lounge in Chicago and then when we missed an outbound flight and rebooked for 3100.00 they refused to honor the return flight a week later and tried to charge us another 1100 to bring us home on the same fight we had already purchased first class airfare on. I will never fly this POS airline again they are pond scum. Chad read more

Horrific customer service, we traveled from Las Vegas to Naples, Italy -BUSINESS CLASS - on the return trip, our United Airlines flight was late, causing us to miss our connection in Atlanta, after talking with the flight attendant, while still on the plane prior to arriving in Atlanta - and also using the app and talking to customer service -a United Airlines, helper, or agent was going to meet us at the airport to help us -once arriving in Atlanta, however, once we arrived in Atlanta -no one knew anything, no help whatsoever, no offer for a hotel room - nothing- we are forced to get transportation make arrangements for a hotel - I had to pay for the hotel myself and transport hotel, and then to the airport the following day to take the next available flight- we have two separate UA case numbers- not one reply, other than the automatic reply when you start a case- this is from June 2024- SINCE THAT TIME WE HAVE NOT RECEIVED ANY INFORMATION, ANY REPLY WHATSOEVER FROM UNITED AIRLINES The result is we've canceled our trip of seven people going to Greece with United and booked on other airlines - I would not recommend United Airlines- they need to improve their customer service by simply calling customer or following up- it's a shame because we have flown with them in the past with only a couple of minor hiccups- at this point, I could not recommend United Airlines. as of today, August absolutely nothing from them. read more

United Airlines has gone down the toilet. And that is being nice. Our last trip, our place was delayed 8.5 hours. We were OK since we had club passes so we spent the time in the worst club of any airlines. They did give us $40/per person food vouchers. The only thing going for this airline is their really great flight crew. No space on their planes. We had United Plus seats but seriously was not any roomier than coach. The only difference is we were closer to the front of the plane. UA you suck. Donkey balls. read more

Boarded us just so they could clear the gate. Before we pulled away, they announced we would be delayed an hour before takeoff. Why did we board? Then got chewed out by surely flight crew for making a phone call during the delay in the tarmac. United is a last resort. Surely service and bad decisions. Stuck on a plane on the tarmac on purpose. United, you suck. read more

Lost Wages On a flight from DEN to LAS the head flight attendant, who called herself the "Purser" started the preflight passenger briefing by derogatorily lambasting us passengers as she angrily announced "Can everyone show some RESPECT and turn off your iPhones, pull your headphones off, look up from your magazines and LISTEN to the safety briefing!?" I have no issue with the message, save for its harsh delivery. But then this same PURSER, in dire need of RESPECT, went on to refer to the destination city, Las Vegas, as "Lost Wages." No less than 4 times did she land the Lost Wages verbal punch on my home city. Seems like United Airlines is quick to demand respect, but challenged to show it. No shortage on hypocrisy though. read more

United Airlines - Airlines Near Me - Las Vegas, Nevada

Absolutely the worst customer service I have experience. My concerns consisted of 3 calls of which none of them resolved my issue. My call at 11:30a was 7 minutes and I explained that their system was not cooperating and that I wanted to pay so that I would lose the price point, he said he would have to charge me $25 to book my reservations. Then I call again at 118p, call and the person was very nice but the call dropped. Then I called again at 130. The called last 39 minutes. It was terrible. I never yelled. I spoke to this young man in a nice tone and he said to book someplace else. All I asked for was them to honor the price of my initial ticket since it was not my fault that their system had a glitch. He said their system was overloaded due to the number of customers. I am also a frequent flyer. read more

Flying from Newark to Las Vegas and back via First Class. Kid in 5B on flight home complained I went to the bathroom too much but that's what you get when in an aisle seat. It was only 3 times, he said 7. Guess he can't count! read more

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Honestly, if I could give 0 stars, I would. My flight to Las Vegas was on Friday, August 9th. I purchased a new suitcase for this trip and was very excited to go celebrate my cousin's 21st birthday with my friends and family. $30 to take my suitcase? It's a little pricey, but sure. When I went down to pick up my suitcase from baggage claim - what do you know? My handle is broken (won't stay up). So far, not too big of an issue, I can figure that out later. Sunday morning comes, it's time for my flight back. 11 AM, we landed. My luggage? Not in baggage claim. The attendants at Customer Service Baggage Claim? Rude. My suitcase? LOST. They find it later, still in Vegas. It gets dropped off to my apartment at midnight. Brown stains all over my dark gray suitcase, design scraped half off, 1/4 wheels chipped off, now my handle won't go down without me forcing it with all of my energy. I call United Customer Service and they want me to bring in my bag for inspection. I tell them, "as long as you pay for my Uber / Lyft to go there and back, then I'll bring it there." Nevermind, they say. They offer me $100 United credit, but to be quite honest, who is gonna come back after this being the FIRST encounter with United? I've literally been on Southwest my entire life - turns out, Southwest has spoiled me into thinking my luggage won't be damaged. So no, I won't take the United credit. However, they are sending me $80 to get a new suitcase... even though mine was a limited edition and retails for $150+ right now. I'll cut my losses, never fly with United and definitely going to use the $80 to offset for a new suitcase. read more

Everything went smoothly on our flight to and from Vegas. We were boarded on time and employees were friendly on our flight. They offered complimentary drinks and a snack. We got good deals for this flight. No, it's not the best airline experience out there, but we got to and from Vegas safely. So we are grateful. Overall, we had an awesome trip! read more

United Airlines - Airlines Near Me - Las Vegas, Nevada

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This is the worst airline in the country. They charge for everything from your seat to Wi-Fi, nothing is made available without a charge. Avoid if possible!!! read more

This is the last f$$kn time I use this sh*t show. Gawd damned! What happened to this carrier? Honestly. In two months and three previous trips I've yet to speak ONE TIME to a rep based in the USA without complication. What'a utter disaster the so-called customer service team is with United. You're a JOKE!!! read more

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Today was a great experience with United Deb in the baggage claim office in Las Vegas airport was awesome she was quick efficent and polite

When we left for our long trip to Italy we first flew to Rome and the flight as usual was freezing! Flight attendants get your hormone shots because the rest of us are cold! Never fails to see a Catholic Priest on these flights to Italy-so if by any chance it's my time to go I can get a final blessing in the mid-air. Food was okay but I was sadly seated in coach since I had a child under 7. Service at gate was very good since they allowed families to board first, and believe me, this helps with two kids in tow and no additional help. read more

United Airlines - Airlines Near Me - Las Vegas, Nevada

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This is specifically for United Airlines in Las Vegas terminal-3. Let me preface this by saying this was a returning flight back to Chicago July 8 using the basic economy tickets (flight UA1830) which allows you to bring one personal item; there were three of us in my party. As standard I checked in 24 hours in advance to claim my seats and pay for anything extra. Fast forward to Monday approx three hours before our flight i received another text that I had not checked in and would need to do so. I thought that was strange but went through the prompts again but this time I was asked did i want to leave the next day (Tuesday flight UA2015) with a 353pm departing flight; obviously that was a no. After dropping off the rental car we arrived at the airport with approx one hour to get our boarding passes, pass through tsa, etc.... I used one of the self service kiosk the furthest away from the United counter because i expected a smooth transaction. I selected the information needed and when it was time to print the boarding passes the kiosk followed with a message saying that our bags needed to be checked by United personnel to insure that they met the one personal item requirement, and that someone would be with us shortly. Maybe two or three minutes passed i noticed that no one was coming over to assist us so i moved to a closer kiosk and followed the prompts again. Of course the kiosk had the same message from before and again we stood there in need of assistance. My wife spotted an United attendant and asked her for help. Let me say this United attendant wasn't very helpful and ultimately very rude. I showed the attendant the message on the kiosk and she proceeded to scold us about our personal items. My wife had a purse and a bag and my mother in law had basically the same thing. The attendant said that we weren't in compliance and that we would need to pay for the bags to be checked in. At first I explained to her that we arrived through United O'hare like this with no problems, and her response was that they'll charge us for what O'hare didn't catch and we'd be charged double. At this point i didn't care, just check our bags I'll pay and we can get going. We attempted to pay for the bags but by this time the time for checking in bags had closed according to the attendant causing us to ultimately not get a boarding pass and get rebooked for a flight leaving the next day which ironically was the flight i declined during the second check in (flight UA2015). This was my first experience with United and potentially the last. The situation could've been handled much better. read more

My least favorite airline.... On my way out for a business trip they were delayed 1 hr about 1.5 hours out from departure. Sitting on the plane on the runway after orig 1 hr delay, another 1 hr more delay once we were locked in..... Now leaving vegas for work. The red eye flight is already delayed 1 hr.... So far... Customer service is terrible too. They cant find my tsa pre check, even though i provided number. They won't talk to me about it, because the kiosk won't connect passport to ticket issued. They said it must be something I did, or its TSA pre fault is what they told me. I can't connect my united account with ticket, because it was bought 3rd party. I have to call after all flights are taken. This is just this trips experience with united. They also gave my seat up on transfers without my consent. They gave me vouchers for hotels in ORD where hotels wouldn't honor and accept vouchers. Left me stranded in ORD multiple times- delaying flights upward 9 hours from a morning flight, not due to weather... read more

United is terrible. I booked a flight and picked my window seat and then when I got to the airport, it is randomly changed to a middle seat. Then when I ask the lady at the counter why my seat randomly changed, she said "I have no idea and in so many words with her attitude told me I am screwed and she has no idea why they changed my seat. I'll stick to American or Alaska. Peace out United. Never again. read more

I don't know why this airline has low stars. I did really like my experience with them. No late flights. They also started providing nonalcoholic drinks during the flight--no snacks tho. read more

United Airlines - United - Airlines Near Me - Las Vegas, Nevada