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    Frontier Airlines

    1.4 (793 reviews)

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    The airplane
    Carolina V.

    Honestly, I know everyone has complaints about this airline but I think it's fine. I always find direct flights. They're cheap. The staff is always been friendly and yes, it sucks that they don't give you anything for free at all, but I don't think people know that they give you at least a couple of water for free.

    Sitting here at the airport (Frontier Airlines)
    Diana T.

    I want to give Frontier a good review, but it's rare that this airline is on time! Again today the flight was delayed. I guess you get what you pay for? But this flight from Ontario to Vegas and back was not cheap! Well I just hope we are still flying out of this gate! I'm just glad I don't have a connecting flight!

    Your carry on won't fit into the carry-on bin as a measure and your personal item will not fit into the personal item bin.
    Iam L.

    These guys are terrible when it comes to boarding their planes with your "personal item" which in most cases is a back pack. They intentionally make the allowed size of your personal item smaller than most back packs and then literally flag every single person in line and make them "size up" their personal items. Most of course are slightly larger than their "allowed size" so they make every person pay an extra $79 to purchase a carry-on otherwise they don't let you on the plane. Going forward I'll just pay an extra $50 for a better airline that doesn't scam you out of money than allow these guys to extort additional $$ hundreds of dollars that you were not expecting to pay.....because you try to board their plane with your backpack. Good luck with your business model Frontier. I'm done with you guys

    Some of the shops
    Liz F.

    I like Frontier airlines. The check in folks were helpful and the gate people were courteous and friendly. The flight was long, but uneventful. The stews were fine and came around a couple times for drinks and trash. Think they also provided earphones.

    Vegas Baby!
    James C.

    "Survived the Budget Airline Gauntlet--And Would Do It Again (Kind Of)" Okay, I get it now-all the memes and horror stories about this airline make sense. We booked the famous $99 special, which, after hidden fees, surprise charges, and what I assume was a convenience tax for breathing air on board, cost about the same as a small used car. Expectations were low. I'm talking "spending the night at a Greyhound station" low. The South Terminal in Austin? Let's just say if airports were siblings, this one would be the forgotten middle child who lives in the garage. It deserves its own Yelp therapy session. But THEN... a miracle. I upgraded to the emergency exit row-extra leg room for a "big-boned, charmingly husky" gentleman like myself-and it was glorious. The armrests actually went up, which made all the difference. Suddenly I wasn't wedged in like a Tetris piece. For that alone, this airline earned a little sliver of my loyalty. Yes, the seats were still uncomfortable (my backside hasn't spoken to me since), and one flight attendant had the kind of attitude that said, "I'd rather be literally anywhere else than serving you pretzels at 30,000 feet," but you know what? The flight was smooth, I got there on time, and my knees weren't crying by the end of it. Bottom line: If you're mentally prepared to fight for every inch of comfort and emotionally ready to be judged by gate agents, it's actually not bad. I'd fly with them again over other budget airlines--at least here, the pain came with extra legroom.

    These people are the worse
    Steve R.

    I came here to catch a flight to Burbank. Should have been routine. Was there 2 hours early its was morning. I like to use the lounges so it's not really time wasted. However, the app wouldn't let me check in. Normally you just press a few buttons and bingo you're in and ready to go. This day I was in for many surprises, I went to check in at the Frontier flight desk and Mohammed informed me that the flight had been over-booked. But over 28 people. That those people were already in the airport and because of that I couldn't be given a boarding pass. In these situations where it's clearly the airline's fault you're just complimentary rebooked and that's that. I don't know is my man was in a bad mood or just didn't like me but he straight up had disdain for me. I had a veteran's hat on and he just kept staring at it and then giving me a dirty look. Then he charged me to rebook my flight. My flight I had booked over a month ago. That they overbooked which bummed me out. Long story short, I ended up renting a car because the delay was so long. I got to my destination in 3 and a half ours instead of waiting till midnight. The airline didn't even refund my ticket or booking fee. Overall a horrible experience

    Jose E.

    If you're flying to or from Las Vegas and thinking this airline will save you money, don't. This was hands-down the worst travel experience I've ever had. The ticket was cheap... until it wasn't. By the time I checked in, I was charged for: * A carry-on * A checked bag * Seat selection * "Oversized" bag fees (for a perfectly normal suitcase) * Gate fees that somehow cost MORE than paying online I paid more in baggage fees than the actual flight. Complete bait-and-switch. Customer service was nonexistent. Staff were rude, dismissive, and acted like passengers were an inconvenience. When my bag didn't arrive in Las Vegas, I was told to "check back tomorrow" with zero accountability or apology. No updates. No help. Just attitude. The policies are intentionally confusing, clearly designed to trap people at the airport when they have no choice but to pay. Families, elderly travelers, first-time flyers--everyone around me was shocked at the extra charges. This airline turns travel into a stressful, humiliating experience. You're not treated like a customer--you're treated like a walking wallet. Save yourself the headache. Pay a little more upfront and fly literally ANY other airline. Vegas is supposed to be fun--this airline ruins the trip before it even starts.

    Quin P.

    LAS to ATL flight. Slightly delayed waiting for pilots, sitting here on the runway currently.

    Gate changed to E9 right before boarding time
    Abrahan S.

    Baggage Fees and Baggage Sizes are Ridiculous, and by the way your Seats are Hard as Rocks! You have lost two customers + everyone I know. If there was a half star rating I would have selected it. I wish I could speak to the current CEO... Frontier, this is your rating

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    Page 1 of 20

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    Ask the Community - Frontier Airlines

    Is it worth it to buy a seat that's 45.00 vs 12.00?

    If you are tall and taking more than an hour flight I would say its a no brainer. Your body will thank you for actually having leg room.

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    Review Highlights - Frontier Airlines

    Some things to note, passengers should know that this is a budget airline so you will pay for everything in bags, seat assignments, food etc.

    Mentioned in 14 reviews

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    Spirit Airlines - No screens for entertainment

    Spirit Airlines

    1.4(1.9k reviews)
    0.2 miSoutheast

    Hey y'all! I had a…read morevoucher of $160 I used and paid an additional $145 for the current flight I'm on. I've taken spirit a handful of times, never had a big issue. If I ever have a flight issue I just complain and usually the airline assesses my claim and gifts me a voucher in return. Tonight I'm on an overnight flight to the east coast and it has 1 layover! Flight was delayed by an hour or so. Thank GOD it wasn't delayed by 1 day like my last flight I took in October 2025. They do gift us hotel voucher and Lyft credit as well as a full refund if we need it... It was a hassle tho. I had to cancel business trip due to that delay. The pilot was stuck somewhere and we only could on the flight the next day. I was so exhausted because they had us wait for about 5-6 hours for the pilot to never show.. Otherwise, smooth flights. Just make sure to take ur snacks and drink with you, otherwise I don't have many complaints of this airline. Always know their terms, which aren't as nice as southwest, but similar to frontier. Usually flights can be super cheap like $66 as a low flight price... probably even less expensive if you book downstairs in the airport otherwise this flight was kinda pricy for spirit! I got a window seat tho! Downloaded some Netflix movies, and or I will just sleep through! Said my prayer and were about to take off LATE! Anyways once we're in the air, it's overrrrrrr, we're almost there! NOW, what I think airlines should improve, is the way we all exit the airplane. They don't give instructions. We all just get up and leave but orchestrating that at times can be messy. Passengers get so mad if you try to get off the plane before them! Like, I mean, not everyone has a carry on, so we can just walk past the ppl who need extra time to gather their bags! I wish they had 2 exits or 3 exits! That's the next level of airplane experiences, I think they need to build airplanes with a nice exit system. WWW.SPIRITWIFI.COM (A way to see the flight coverage while on the flight)

    STOP DO NOT BOOK I…read moredo not recommend using Spirit airlines!!!!!!!!!!!!!!!!!!!!!!!! They are cheaper for a reason. I booked Ticket 2 days ago for a future trip. I had to cancel my trip but asked for a credit to use for a future flight. They do not honor credits or full refunds on tickets less than 250. I was charged 100% for my cancellation meaning all my money I paid 2 days ago was taken with no consideration or courtesy's of a credit for future flights to keep us as a customer. I escalated the call to a supervisor only to be told I would have needed to call with 24 hours from my original booking to be given any consideration. Supervisor Judy 361534 employee number. Explained our daughter college athlete was going to surgery and we needed to cancel as we need to go sooner. They have medical exceptions but you must provide documents and if they approve only then would you receive a credit. In my spare time recovering our daughter will we play this game. Btw the airline has 18 days before our flight was booked plenty of time to just issue credit to be used in the future. We were told no. This is not customer service this is robbery. Needless to say my family will no longer fly this airline which we had used in the past. We fly 5 adults each month often.

    Photos
    Spirit Airlines - No leg room for 5'0" tall people

    No leg room for 5'0" tall people

    Spirit Airlines
    Spirit Airlines - My knees during the flight back

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    My knees during the flight back

    Southwest Airlines - can't say no to free drinks

    Southwest Airlines

    2.8(1k reviews)
    0.2 miSoutheast

    B9AFK2…read more That was my flight today. They are very nice on Southwest. Also the seats feel good. They are kind of soft for a discounted airline. They are larger than Allegiant and other airlines. I was all the way in the back, and I didn't feel squished in like I do with other airlines. Airline was clean. They didn't talk excessively overhead, like a lot of airlines like to do. I just love the vibe of Southwest. Stay the course!

    I loved it Southwest has so many available flights to and from San Diego to Las Vegas. They make it…read moreso easy inconvenient to be able to travel between these two cities. My experience on Southwest in Las Vegas was a bit disappointing. I was a little disappointed that I literally had the resort weight my luggage, prior to departure, and it was under the limit for 50 pounds. However, when I arrived at the airport, the Southwest Sky Cap at curbside suddenly told me that I was 5 pounds over the weight limit. I found this to be untrue and absolutely a SCAM. I continued to tip the sky cap, on Venmo, because that's the right thing to do, and I had to pay $100 for the luggage 5lb overage. Again, I believe this was a scam as the resort literally weighed my luggage prior to me departing. At the time that it was weighed, prior to my departure, it weighed 48 pounds so I highly doubt that suddenly between the resort and getting to the airport in the rideshare, that my luggage gained 7 pounds. Otherwise, Southwest is a convenient and great option to fly in and out of Las Vegas from San Diego into San Diego. In consideration of my experience with the Southwest sky cap, scamming me out of luggage weight fees, I went ahead and gave a total Southwest 2 stars.

    Photos
    Southwest Airlines - I see upgraded seats since the free-seating days

    I see upgraded seats since the free-seating days

    Southwest Airlines - Flying into Vegas at night..

    Flying into Vegas at night..

    Southwest Airlines - Yes, that's MY luggage. The one with the spam musubi tag!! Lol

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    Yes, that's MY luggage. The one with the spam musubi tag!! Lol

    Delta Air Lines - D' Delta Skypriorty line 1-13 - 2024 Sat

    Delta Air Lines

    2.2(273 reviews)
    0.3 miSoutheast

    I originally had tickets on American Airlines (HNL - LAS) and was sitting in my office (on the…read moreevening of May 21) waiting to go to the airport when I received an email message from American Airlines. My 10:14pm flight was canceled and rescheduled to 1pm on May 22. The notice said I would miss my connection to Las Vegas. I found out the earliest I could get to Las Vegas would be 8:37am on May 23. This would leave me almost no margin of error should there be any additional delays, so I looked for other flights to Las Vegas from Honolulu. The only one I could find that got me to Las Vegas on Friday was Delta, via Seattle. I booked the flights at a cost of $3,528,80. American would not refund my money; I got a credit for future usage. Gee, thanks American. I went to the Delta Sky Club to relax before my flight to Seattle. This flight was on an Airbus A321Neo, with 2x2 seating in First Class. I had seat 4D (window) and the seat pod is nice but, in their attempt to provide privacy from the passenger in the aisle (C) seat, there is a protruding divider that made it difficult to get in and out of my seat. Legroom was fine and the entertainment screen was large. Luckily, flight DL 440 went off without any problems, and I arrived in Seattle ahead of schedule. When I landed, I noticed that I didn't have a boarding pass for flight DL 2880; the app said to go to the gate for seat assignment. That's when I noticed that I was seated in coach for this flight. What? I killed three hours in the Delta Sky Club in Seattle, pondering what would happen next. I got to the gate and was assigned an aisle seat, row 33, seat C. That's the last row in the plane. What else could happen? I was seated next to two young ladies who had no idea who BTS was and across the aisle was a mother with a baby and a three-year-old child. Luckily, the baby was quiet during the (little over) two-hour flight. The toddler was well behaved, though I did have to pick up toys she kept throwing into the aisle. I ordered a gin & tonic, $11. At least I was in Vegas on Friday, was the worst behind me? On the day of departure, I got to the airport before 9am and spent time relaxing in the American Express Centurion Lounge. I like the AMEX lounge, but I often find it difficult to gain entry without having to wait outside for 20 or more minutes. It's too popular and needs to be expanded. This is true at several airports, not just Las Vegas. The flight to Seattle (DL 2922) was shorter than normal; we ended up sitting on the tarmac for 20 minutes until a gate opened up for us. Fortuitously, we "parked" at gate B2 and my flight to Honolulu was departing from gate B3. However, I had 1.5 hours to kill so I spent it in the Delta Sky Club around the corner. I went to the bar and wanted something more than a call drink, so I asked for a Hendrick gin & tonic. The bartender talked me into a double (better value) and it ended up costing me $18.76. Nothing is free anymore. My flight (DL 419) left on time and arrived in Honolulu early. I don't remember much about the flight as I was asleep during much of it. In summary, I think the domestic airlines should call first class on single aisle aircraft what it is, business class, and re-price accordingly. American and Delta seem to be doing this, with Flagship First on American and Delta One. These offer lie-flat seats on wide body aircraft and come close to international business class. The issue for me is I can fly cheaper in international business class for less than domestic first class and get superior service. Domestic carriers had better step up their game.

    Delta failed to live up to its promise of being one of the best customer service airlines in the…read moreUSA. They treated us very poorly during our last trip to Orlando. When we were ready to return to Las Vegas, they canceled our flight three times. Twice, they promised to refund all our expenses if we kept our receipts. We spent more than 60 hours trying to contact them, and when we finally did, they assured us that our expenses would be reimbursed. However, a week later, we received an email stating that we would only be refunded for the original return flight--nothing more. They didn't care that they made us drive to Tampa to catch a rebooked flight to Las Vegas. Then they canceled that reservation as well, leaving us stranded in the Tampa airport with our kids. To make matters worse, our bags had already been sent to Las Vegas 48 hours earlier without our consent or any notification. Our medications and essential items were in those bags, leaving us without basic necessities while we searched for a way to return home. It was a complete nightmare, and they showed no concern for our situation. We asked airport agents for help, but no one was willing to assist us. Finally, after more than 50 hours, we were able to get tickets with Southwest. Of course, we had to cover all expenses ourselves: a rental car to Tampa, a hotel stay, meals, and even basic clothing to replace what we didn't have. This was a complete disaster. Please think twice before booking with Delta--they do not care about their customers. We are now filing a formal complaint with the DOT, and if necessary, we will pursue legal action.

    Photos
    Delta Air Lines - D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    Delta Air Lines - Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

    Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

    Delta Air Lines

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    American Airlines - Pretty huh. That's what I was doing for 8 hours on the tarmac. Taking pictures while they finally remembered to fuel the plane.

    American Airlines

    1.6(351 reviews)
    0.7 miSoutheast

    I flew with American Airlines for the first time in many years, but had a very good experience with…read moretheir service at Harry Reid International Airport in Las Vegas. One reason I selected American Airlines is they were one of the few airlines that offered a nonstop flight from Las Vegas to Philadelphia International Airport making my travel arrangements so much easier. Everything started out perfectly smooth. The check in was easy and very efficient. It was done quickly through TSA Precheck. The lines at the counter were organized, and I did not experience any lengthy lines or issues during the check in process. The boarding experience was just as smooth. The gate agent's announcements were clearly communicated and the boarding process was easy! I didn't bring a carry on since I had checked my bag. I was going to be in Philly for 4 days. As a bonus the flight left on time and arrived 30 minutes early! When you are flying across the country arriving on time is a definite plus, but even better when it's early! It was a convenient one stop flight from Las Vegas to Philadelphia, combined with a very easy check in process and the flight was fantastic! The last time I used American Airlines was to Fort Worth Texas and then to Huntsville Alabama!

    I booked first class tickets from Honolulu to Las Vegas on American Airlines because first class…read morewas sold out on Hawaiian, my preferred airline when flying to/from Vegas. Hawaiian offers non-stop service to Vegas; other airlines require a stop, sometimes illogical ones. Why not Southwest or Alaska? I do not like flying on single aisle aircraft, especially the Boeing 737 which is used almost exclusively by those airlines. Thus, my alternatives are American, Delta, and United. Unfortunately, the airlines have replaced wide body aircraft with single aisle variants to service West Coast to Hawaii routes. United still flies a 777 once a day but I couldn't make the itinerary work for a mid-morning arrival in Vegas, so I ended up with American, using Airbus A32x aircraft. The route was sub-optimal, a flight from Honolulu to Phoenix, a long layover, and an 11:49am arrival in Vegas. The return leg routed through Los Angeles. The fare was $2,828.69. I was in my office on the 21st, getting ready to head to the airport when I received a text and an email stating that my 10:14pm flight was postponed due to lack of flight crew and that I would miss my connection (from Phoenix to Las Vegas). The flight was rescheduled to depart at 1pm on the 22nd. If I took that flight, I wouldn't arrive in Las Vegas until Saturday morning, assuming I could get a seat on the first flight to Vegas from Phoenix ... Unacceptable, as I had planned events in Vegas on Friday. So, I scanned the other airlines for tickets to Vegas and purchased tickets on Delta, routing through Seattle, for $3,528.80, then canceled my tickets on American. My new flight left Honolulu at 10:35pm and arrived in Vegas at 2:26pm. Okay, I'd miss two events, but I'd be in Vegas on Friday. More on Delta in a separate write-up. My issue with American is that I didn't receive an apology, just an email stating they were pleased to offer me a credit for the amount I paid, $2,828.69. Nothing else. When Hawaiian delayed a flight by a day, I received a hotel room and a $300 credit. American, is this your idea of customer service? I've flown on American since the late 1970's but haven't recently. Now I remember why.

    Photos
    American Airlines
    American Airlines - Dried food or maybe blood in my business class pod

    Dried food or maybe blood in my business class pod

    American Airlines

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    Hawaiian Airlines

    Hawaiian Airlines

    2.6(118 reviews)
    0.3 miSoutheast

    Johanna Elliot is very helpful and was very patient helping not just us but everyone from that…read moreflight that came from Honolulu... I recommend you guys promote her to a supervisor because she is very well fit for the position... she made everything better. Hopefully next time only with Hawaiian air and I ran into her you guys should've promoted her by then.

    Oh my Gosh, didn't realize that I hadn't even written a review for this airline…read more This review is for 4.5 stars. Excellent Service. The flight attendants and the entire staff is top-notch. We used this Airline all eleven times. Located at Terminal 3 at Harry Reid International Airport in Las Vegas. Hubby and I have been to the islands of Hawaii, Oahu- ten times and Maui- for our honeymoon- once, a total of eleven times. Our son was really small, but he's been to Oahu twice. We went with my mother-in-law and her husband to Oahu once. And we also went with a couple of friends to Oahu once too. The first time, in 2004, we didn't know anything about it, we didn't use the Red Eye, so we missed on almost the entire first day because we arrived at 2 or 3 pm-ish. From the 2nd trip on, we always flew on the Red Eye. Always had a good meal, but it was late. Started using sleep aids so we missed out on those, but I think that rest was more important. Every flight attendant extended the Aloha Spirit to every visitor, they are all smiling, are all very nice, as well as very helpful. I think that one year we got a logo freebie bag, which we still use and have to this day. To date, I believe that these flight attendants have the best demeanor. The luggage policy was one bag checked for free, weight limit of 55 pounds, unless that has changed. But please do check the website. The website is user-friendly. You can book your trip using their site. You can also check your miles. On the Rewards Program, recently, the airline eliminated losing your miles. I currently have enough to book a one way flight for free. This would be the second time, that I earned this as a Rewards member. Hubby became a member after I did, but he lost his miles. Not so good.

    Photos
    Hawaiian Airlines - Mrs. Calloway Maggie and Grace

    Mrs. Calloway Maggie and Grace

    Hawaiian Airlines - The Strip

    The Strip

    Hawaiian Airlines - 1:55AM  |  LAS-HNL  |  FC Menu  |  04.15.24

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    1:55AM | LAS-HNL | FC Menu | 04.15.24

    JetBlue - 12/23/2025

    JetBlue

    2.5(210 reviews)
    0.6 miSoutheast

    Meh...oh yeah heads up, the airline lists free entertainment but they fail to mention to hear…read moreanything on the screen you must first purchase their headphones! This wasn't a hopper flight! It was six hours of total boredom without entertainment! This was my first and because of this last flight with JetBlue!

    JetBlue is the only flights I fly when going out to Boston or New York City from Las Vegas…read more JetBlue's Terminal, Terminal 3, is a lot smaller than Terminal 1 in Las Vegas, but I like it a lot! You'll take transit over to the D gates from Terminal 3. I typically don't get too many delays with JetBlue, especially flying to New York City. They offer non-stop flights every few hours. I try to book the early flights if I can when going to New York City to avoid any potential delays. Most of my flights arrive early, typically by 20-30 minutes when flying into JFK! The seats are spacious on JetBlue. Each seat comes with a TV that includes free movies, music, and DirectTV. Some planes have charging capabilities too! Throughout my flight to New York City, JFK, the team at JetBlue offers drinks, like soda or water, as well as free in-flight snacks. I always get their pop snacks and pretzels! If you need more legroom, you can upgrade to different seats on JetBlue. When you check-in for your flight, you can change your seat easily through the mobile application if there are open seats available. Now, if only JetBlue offered a non-stop to Orlando Florida from Vegas!

    Photos
    JetBlue - First row and no food trays or cup holders

    First row and no food trays or cup holders

    JetBlue - 12/23/2025

    12/23/2025

    JetBlue

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    Harry Reid International Airport - TSA at 9:30p on a Tuesday Night

    Harry Reid International Airport

    3.4(4.9k reviews)
    0.2 miSoutheast

    It's been a minute since I have been in LAS but even before, easy airport to figure out, good…read moresignage and efficient operations. Please be aware that "newer" Terminal 1 D gates is a nice modern satellite terminal building with the Blue trams to bring you back and forth. But a hub a spoke layout still doesn't make the 50+ gates too bad to navigate and walk to including having some with "moving walkways" in the spokes :-) Also nice that in Terminal 1 you have several options for Lounges, including the Chase Sapphire (C23), Priority Club (D33) and American Express Centurion (D1).

    The artist formerly known as McCarron has been rebranded as Harry Reid International, but the vibe…read moreis still the same. The terminal(s) are (slowly) undergoing some renovations and half of southern California seems to be here, so some things never change. LVG still has plenty of cheesy gambling opportunities, because what better place to separate yourself from your wallet than an airport in the desert? Cash can be had to feed the lighty-uppy machines, so if you have the time and the urge, then by all means, spin away! Vegas has been growing for the past couple of decades, stealing sportsball franchises and erecting fancy new buildings (that Sphere, though), but the airport is still crowded and the food lines still spill out into the concourses. So, maybe once the federal funds overrun and the terminals get streamlined, then efficiency will rule the day. But not today. Lastly, gawd do I hate anything Raiders, so seeing Raider-wear en masse just grinds my gears. The Raiders are like that ex- that has been with all the cool others (LA, then Oak-town, back to LA, then Oak-town again) but jilts angry lovers in favor of greener pastures. And what better pasture to get green than Vegas? Yeesh, you can have 'em. Doesn't matter what city claims these rapscallions, they're still the Raiders and I hope they enjoy last place (like they have so often in recent years). It's Vegas, baby. What happens here, should definitely stay here.

    Photos
    Harry Reid International Airport - Gate E15 all the way in the back!

    Gate E15 all the way in the back!

    Harry Reid International Airport - The Club LAS at Terminal D

    The Club LAS at Terminal D

    Harry Reid International Airport - Ridiculous line for security.  I know it can be done better than this. Been to busier airports and much better run ones.

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    Ridiculous line for security. I know it can be done better than this. Been to busier airports and much better run ones.

    Frontier Airlines - airlines - Updated June 2026

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