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    JetBlue

    2.3 (163 reviews)

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    Anne G.

    I'm working on a project in Florida and I've been using only Jet Blue (economy) recently mainly because of the legroom and their customer service. So far I've had zero delays and the communication in the terminal and on their flights is excellent. Wonderful staff.

    Donna R.

    I've been flying every couple of months on JetBlue and I still really like them. Once on board you can control what you watch or listen to. I love using the app to book my flights, get my seat assignment and decide what level I want to pay for when it comes to my ticket. The staff is always very friendly, especially when you're on board. When you fly JetBlue you get free movies, free TV, free music, free Wi-Fi, a free nonalcoholic drink,and snack. .. They are serving alcohol again, and there is a charge and you must use a credit card whether you purchase food, drinks, earphones, blankets, pillows etc. You don't get all the riffraff like when you fly Spirit Airlines. Passengers are normally very quiet and they know how to handle their children so they're not unruly. I love that they board people very quickly and if there's no backup at Newark, you can get out immediately. Sometimes there's an occasional delay but that problem has to do with Newark Airport and not having enough Air Traffic Controllers and too many planes departing and arriving. Sometimes the pilot can make up time in the air. I also love that JetBlue is in the new terminal A and not terminal C, which is the international terminal and a pain in the neck to get in and out of. Now JetBlue and United have joined forces together. Hopefully for the better. Only time will tell.

    Maruko X.

    The flight attendants are quite friendly, and accommodated specific requests. The overall flight was alright, despite quite a few of turbulences, and the departing and landing were very smooth. I would like to fly with JetBlue again.

    My flights have always been fortunate enough to be on time, and free Wi-Fi on JetBlue flights
    Gerard S.

    clean planes, on time, great flight crew. Especially pleased with the size of the standard seats , and the leg room. Significantly better than some of the discount airline. Also free Wi-Fi which worked extremely well reliable and fast. Very much enjoy flying JetBlue

    Svbbsgeba

    Seats were uncomfortable and screans were dirty don't fly on this air line dhwhehehrhehehehehrhrhhrhrhrhrhrhrhr

    Passengers waiting for their flights
    Eloy Y.

    Bonjour... First time flying out from Terminal A at Newark Liberty in a long time. Despite the fact having a reserved TSA check-in at 5am, my partner and I waited on the regular line only 20 minutes as we arrived earlier than expected. The agent had to move us to a new screening line closer to the gate as more passengers were arriving and the current at a stand still. However, there was another 10 minute wait until the rest of the TSA staff arrived to move the conveyor belt with our carry on. At 605am, there was only one concession (Abica Coffee) open with a long line serving hot coffee. Instead of waiting, we opted for some cold sandwiches from Hudson News. They were okay but the lettuce on my chicken salad was wilted. All over experience was good. Signing off to board the plane. Bonne journée à tous.

    Mint
    Drew O.

    My only complaint is the Mint check in line was supplementing the check in for D.R. Travelers. There was a bit of a wait. B6 needs the new terminal at EWR; too many flights not enough gates and room. The Mint product they operate to LAX is very nice. If you gotta go to work, go in style!

    Ryan M.

    Just checked in and Yohanne (Johanne?) greeted me upon entering the airport. Friendly and so helpful, she made the check-in process a breeze for me. She even helped me put on my luggage tag, which I never seem able to figure out. Thank you, Yohanne! The terminal is immaculately kept and the security line moved briskly. Much faster than LGA.

    Portable bathrooms, no waiting on line

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    Ask the Community - JetBlue

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    United Airlines - Gate 98, nice view

    United Airlines

    1.5(1.2k reviews)
    0.2 mi

    I cannot say enough about the exceptional customer service I received. After a very difficult year…read morecaring for my son through ongoing medical challenges, my flight credit expired before I was able to use it. When I reached out to explain the circumstances, I was met with genuine compassion, understanding, and professionalism. Wendy took the time to review my situation, listen to my concerns, and offer a solution that truly helped my family during a stressful time. Despite my credit having expired, she treated me with kindness and empathy and worked to provide relief when I needed it most. In a world where customer service often feels transactional, this experience was a reminder that exceptional people still make a difference. I am incredibly grateful for the support, flexibility, and care that was shown to me and my family. Thank you, Wendy, for your compassion and outstanding customer service. Your kindness will not be forgotten.

    I was exhausted and stressed with a flight home in an airport we are not familiar with, after…read moregetting up at 1am to chauffeur family members to another airport. Jamal was so calm, gracious, friendly, and professional. He brought me to a calmer state of mind and checked us in easily. He also gave us friendly and accurate guidance on where to head next. Thank you Jamal!

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    United Airlines - Beautiful A terminal

    Beautiful A terminal

    United Airlines - Warm & Cozy Vegetarian Dinner For A Direct Mallorca Flight

    Warm & Cozy Vegetarian Dinner For A Direct Mallorca Flight

    United Airlines - Terminal A, Door 4

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    Terminal A, Door 4

    Delta Air Lines

    Delta Air Lines

    1.8(36 reviews)
    0.5 mi

    We booked Delta Airlines for an international trip (8+ hour flight). My husband is 6'4" and…read morestandard coach is way to small for him. The most positive aspect of this flight was the staff, hands down super nice & professional. We booked comfort + because of the extra leg space but there was nothing comfort about it except a little extra leg room. The seats were unbearable the lower back was completely con-caved & painful. Unfortunately the flight was full so we couldn't even switch seats. We stuffed pillows behind our back to help a little. The dinner was a spicy rice (ok if you like spicy) with what looked like chicken. Lufthansa does a much better job with meals comparatively. For breakfast we received an egg on English muffin. Only 4 bathrooms for such a huge plane is definitely not good... they said they would clean them throughout the flight, but every time I used it, it was a mess... disappointing for sure. Overall the expensive price for comfort + wasnt worth it at all.

    Been awhile since I flew Delta Terminal A Newark airport…read more Well arrived 3 am for 6am flight to Japan and other airline check-ins are open.... Line already started and the Delta employees show up 415 am.... Unless it has changed I thought show time was 3 hours for international and 2 hour for domestic flights. We showed up early since the gov shutdown and issues with the air traffic controllers... so does that mean the check-in section can be even more lazy and who's up when they want? Please let me know if I am wrong about the show times for international and domestic flights.

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    Delta Air Lines
    Delta Air Lines - More laziness from Delta

    More laziness from Delta

    Delta Air Lines

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    American Airlines

    American Airlines

    1.7(143 reviews)
    0.2 mi

    Absolutely love AA... Don't always have the best experience, but I do fly weekly and have flown…read morenearly all domestic (and many int'l) brands throughout my many years and AA overall is my selection. Quite tired of all the negative reviews, mostly from inexperience, non-business travels who are very inflexible and/or have no clue how to schedule connecting flights or ow to properly pack or what to expect when utilizing air travel, which are 99% of the 1 or 2 star reviews for most any airline, especially the extremely large ones like AA. My experience isn't inline with these negative reviews and I use AA weekly. 95% of the experience is very positive, mostly ontime, comfy, and professional. Highly recommend AA!

    American Airlines Newark check-in staff this morning around 4:15 AM were extremely rude and…read moreunprofessional. The entire customer service experience was nasty from the beginning. What really bothered me was seeing a Spanish-speaking passenger struggle because he didn't speak much English, and the staff showed little patience or professionalism. It honestly came across as dismissive and discriminatory instead of helpful. To make matters worse, the flight attendants were not pleasant either and carried attitude throughout the flight. I'm currently connecting in Dallas and hoping the next flight experience is completely different because so far this has been unacceptable customer service. Do better, American Airlines. Side note I wish I could give zero stars.

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    American Airlines
    American Airlines
    American Airlines

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    United Airlines

    United Airlines

    2.6(83 reviews)
    0.7 mi

    The fastest way to speak with a United Airlines customer service agent is to call +1 (888)…read more478-4407. The airline's 24/7 (toll-free) support line provides assistance with flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, and other travel-related services. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

    Call 1 (877) 456-2077 OR 1 (877) 456-2077 to immediate access with ' main customer service center…read more This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again.

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    United Airlines
    United Airlines
    United Airlines

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    JetBlue Airways

    JetBlue Airways

    4.4(42 reviews)
    17.5 miLaGuardia Airport

    Call 1 (833) 462-0279 OR 1 (833) 462-0279 to immediate access with JetBlue Air Lines main customer…read moreservice center. This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with JetBlue. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with JetBlue. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly JetBlue again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

    I needed assistance and decided to call this business at 1-833-708-9019 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

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    JetBlue Airways
    JetBlue Airways
    JetBlue Airways

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    Air France

    Air France

    4.2(28 reviews)
    0.4 mi

    Call 1 (833) 462-0279 OR 1 (833) 462-0279 to immediate access with Air France main customer service…read morecenter. This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Air France. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Air France. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Air France again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

    Call 1 (877) 456-2077 OR 1 (877) 456-2077 to immediate access with ' main customer service center…read more This toll-free support line is available 24 hours a day, 7 days a week, providing assistance with reservations, flight changes, cancellations, baggage inquiries, refund requests, and other travel-related services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell Again.

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    Air France
    Air France
    Air France

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    JetBlue - airlines - Updated June 2026

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