Walked into Kevin's jewelry in Farmington for the first time. We were immediately greeted and…read moretreated like family. They are more than accommodating, no worries about high pressured sales. We are extremely happy with the beautiful jewelry we purchased and their prices are definitely reasonable. We strongly recommend that you check them out. We will definitely be back.

Great jewelry store and have a great selection of unique and larger Diamond with D color and…read moreclarity. Got my upgrade here and couldn't be happier on ring and

Gary and his crew did a great job of hand-holding a newbie through the process of selecting,…read morecreating and buying an engagement ring. The clarity of the diamond, the size and the service of getting the project completed were perfect. (I sure had no clue.) Let's just say, I got plenty of props from my fiancee, who is still beaming to this day. Can't wait to complete the deal and find our wedding bands.

I decided to stop by here on the way back from a coffee run to check out their offerings…read more The rest of this complex looks quite desolate with Ascension brewing gone. I have wanted to check them out since I drive by here often and some of their jewelry pics look intriguing to me. Guess it's not in the cards for a visit today, no time to wait in the lot until they open while the coffees get cold in the car. Now I know their store hours at least.

My husband(!!) and I got my engagement ring here and while I wasn't present to shop for it, he said…read morethe woman working with him was extremely patient and helpful, showing him 25+ designs before he settled on the one that he ended up buying. I absolutely adored my ring and thought it looked beautiful. ...but it was way too big (not at all Tapper's fault, I thought I was a different size than I am). We took it back today to get resized and the woman was great with measuring my finger to get an accurate ring size. While there, she asked if we wanted the lifetime protection which we opted for. It includes damage, shipping, resizing, etc and because we bought it, our resizing was included. The store is beautiful, clean, and there are lots of goodies everywhere to enjoy while you shop. I also had to use the restroom while there and it smelled bizarrely good and was impeccably clean. Very conveniently located as well, right near eight mile in Novi. This is the second piece of jewelry my husband has bought for me from Tapper's and I'm very impressed!

They advertise the best prices for old gold and and diamonds. They lie. They bring you in there…read morebecause they think once you're there you'll sell whatever you have for their cheap insulting prices. That advertisement 20% higher than anyone else is beyond ridiculous as they low bulbed the heck out of me. I've taken this to multiple places to get an idea, and they offered less than half of an independent jewelry store.

Didn't realize there are so few locations with a certified representative to replace a battery for…read morea Shinola watch. They're clearly all about Customer Service. They even have a bar. They have a little candy and snack stand as well. I don't think I've ever seen an actual bar inside of a jewelers. It looks like tappers is the main anchor at the shopping center? More like they have the biggest outdoor signage. Have to insist the Orchard mall to get to it. It's inside and to the left. $15 for a quick battery swap. $35 for a full sweep check and reseal and battery replacement. Steve told me to come by today and he would be able to replace the battery for me in 15 minutes himself. He's pleasant. This jewelry store has some of the most beautiful sapphire and diamond jewelry I have seen among other stores. Their variety is expansive and extensive. I was able to get the battery replaced, but they were not able to get the crystal or back resealed, so it's currently not considered waterproof. Have to limit any splash on it, and obviously cannot immerse in any water until it's taken to the factory location. Service is very good.

I took my platinum hoop earrings to Tappers West Bloomfield to have a broken prong repaired,and…read moretheir master jewelers actually custom crafted two new stronger prongs for my earrings. My OUTSTANDING customer service associate Francesca sat me down & served me flavored Italian sparkling water and chocolates while I waited for my diamond earrings to be cleaned gratis. Francesca was warm,very accommodating,and she even had another ring of mine evaluated and resized for me. People,believe me when I tell you that Tappers West Bloomfield offers their clients the best customer experience one could ever hope to have. I enjoyed myself at Tappers more than I ever have Tiffany & Co at Somerset Collection...And that's saying something! Please pay them a visit and ask for Francesca for a first class experience. You can thank me later.

I rarely write reviews, but I feel it's important to share my experience so others can make an…read moreinformed decision. I brought Diamond Castle my mother's vintage ring; an irreplaceable heirloom with deep sentimental value. I asked for two small stones to be replaced and the band resized. They accepted the job with confidence and never mentioned any concerns about working with a delicate vintage setting. Within just a few days of receiving the ring back, it fell apart completely. The center stone came loose, several prongs failed, and the setting collapsed. This was not due to age or wear. It was the direct result of poor workmanship. What makes this worse is that if Diamond Castle had simply said the work was beyond their capabilities, I would have absolutely accepted that professional judgment. I would have happily kept the ring safely in my jewelry box and treasured it as it was. Instead, they took on a job they clearly weren't equipped for, and now I don't even know if this precious piece can be salvaged. They did refund me for the work, but no refund can repair the damage done to something so personally meaningful. A reputable jeweler should be honest about their limitations especially when handling sentimental or vintage jewelry. I strongly caution anyone considering trusting Diamond Castle with important or irreplaceable pieces. Transparency, skill, and care matter and unfortunately, my experience showed a lack of all three.

I've had an awesome experience with the entire family but I have been working most with Paul at…read moretheir Plymouth location and Fred at their Novi location. They have custom made my fiancées engagement ring, sold us both of our wedding bands, and made a custom bracelet, which was made from a family heirloom. Always great, personal service and they work crazy fast. I appreciate you all. Can't recommend this place enough

Do not appreciate being lied to. Tried selling my absolutely stunning engagement diamond to them…read more(their words before they low balled me) and they offered me an insulting amount because "it would probably take a while to sell"....oh and the jewelry you already have isn't sitting around? No one came in the store the over an hour you were analyzing my stone. Be honest you have too much inventory.

I can't recommend this jewelry store highly enough. I stopped in with a necklace that needed a new…read moreclasp. I anticipated that I would need to leave it for repair and come back in a day or two. Not only did a jeweler repair the clasp while I waited, he did not charge me for the service. Should I be in the market to buy jewelry anytime soon, I absolutely would patronize this shop. So friendly and kind.

Very nice and good quality work. I felt like he wanted to help and he is extremely qualified.read more

Top quality people you can trust. There's nothing they can't do. Brian and Daniel are easy to work…read morewith so if you want something extraordinary ask for one of these guys.

Plymouth Jewelry is our go to jeweler! Cass M is a great jeweler with lots of talent who has made…read morecustom pieces for our family and we are never disappointed. Kevin is easy to work with and very fair. We will continue to shop at Plymouth Jewelry for years to come.

I updated the headstone in my ring and wasn't sure what size I wanted to move up into. They had…read moremany loose stones and were able to pop out my headstone and place various sizes in my setting until we found the perfect size that complemented the rest of the stones in the setting. They were wonderful and didn't pressure me at all. They even talked me down in size because they felt the stone I nearly went with, was too big and, blocked too much of the few of the stones in the band. When a jeweler talks you into spending less money at their shop, you know that you've found the right jeweler. In the end, they were right and my ring looks absolutely beautiful. I get compliments all the time. They also can repair anything and helped me with a few necklaces and a bracelet.