Absolutely the worst customer service. Came in for pricing…read moreon rings. Wanted to see different designs. The guy that "helped" me was so rude. I told him what I was looking for and that I was looking for design and price options before deciding on buying. I also made it very clear that I was only looking for ideas and I'd need to bring my engagement ring in to see what would match with it. And if I decided to buy, I would come back at a later time. He was desperate for me to buy any ring, even if I didn't like it. He kept pushing me very aggressively and rudely. His responses to me throughout the visit.... "Who cares [about wanting to bring my engagement ring in], just buy this ring", "you should just get this one right now", "just get this one", "can you go get your other ring right now?", "how far do you live, go get your ring", "when can you come back?", "tomorrow? Monday? Tuesday?".... and more. It was an awful experience. I spent my money elsewhere, where I was treated with respect and not forced to buy something I didn't want. Very shady business practices.

Always friendly helpful and reasonable prices. Family owned. Just brought my daughter in to buy a…read morenew ring. She was very happy with her choice and service

I've shopped here for years since I was a teen but won't be returning. I recently bought a silver…read morechain as a birthday gift for someone. While paying for the chain I was told that I can return the chain for any reason within 7 days if I had the receipt. The chain I bought ended up being too short so I called the next day to not only see about returning the chain, but to also see if they can order one for me in a longer size. The girl who answered the phone began telling me that I can't return the chain and when I explained I was told I had seven days to return it she would cut me off and tell me that's wrong. She also completely ignored me when I asked about ordering a longer chain and stopped listening to anything I had to say only repeating that I can't return anything. Because of this I'm not buying from this place anymore and I'd advise everyone to be careful when it comes to their return policy because apparently it varies depending on who you're talking to. Never again. It was a much better experience back when the original owner was always there...

Jewelry is nice but employees are rude and always give bad looks. I was looking at rings and they…read morestare at me thinking i'm gonna break the glass and take one. Overall they're not helpful they need better workers

They are the best. Very nice prices are great for jewelry and fir all repairs. Abs they don't send…read moreout your jewelry. Thank you for your wonderful service all these years.

This is a very friendly family business. Needed some items engraved for a unique special gift and…read moreAnthony pulled through! The brothers are great and everyone there is very nice. I will definitely go there again for any future needs of jewelry and gifts etc.

Took in 3 items to get fix . One was my bracelet that needed to be repair (Broke again 1 week after…read morewearing). The other one was my wedding ring which the center diamond needed to be tightened (Still working thank Goodness, a bit lose but hanging there). Last item was a necklace which had a broken clasp. I am allergic to anything but gold and before they repaired it i made sure to ask if they were replacing it with another gold one. They said yes and charged me for a gold clasp. I started noticing my neck breaking out and turning black, took off my necklace and the clasp is completely black! They lied to me about the metal, they charged me for gold and everything so far has been unable to use. I definitely don't trust them anymore!

Awesome jewelry repair. Super friendly and knowledgeable service. I highly recommend!read more

I went in for a birthday present. I bought a rope chain from them at a good price. I went to other…read moreplaces and they didn't match up to what I wanted. Trust me this place will get you what you are looking for. I'm going to have them do a custom pendant for me soon. Thanks again!

Initially I was driving by 17th east and I saw the street sign that said "cash 4 gold" so I took a…read morequick detour and got my ring appraised. Great humble people with a lot of knowledge. I ended up selling the ring and also got another ring resized and they did it the same day. I am content with the service. highly recommended.

Awesome service every visit. I take my scrap gold and…read moresilver to sell several different times and I always get the best money especially compared to local pawn dealers. Highly recommend!

Mario's jewelry has fixed numerous pieces of jewelry for my husband and I. We have entrusted him…read morewith our items for over 20 years. They have repaired broken chains and even replaced lost diamonds in our rings. The father-and-son team do great work and we recommend them to all looking to purchase jewelry and get your pieces repaired or replaced.

Absolutely the worst! I walked in there today looking for musical gear. I spotted a keyboard I was…read moreinterested in and I asked the woman behind the counter if I could test it to make sure it works. She told me there was no way to hook it up to anything to test it. I saw an amplifier that it could have been hooked up to and all that was needed was a 1/4" mono cord and I could have tested both right and left channels separately. I asked her if she had the cable and she said she didn't know. It became very apparent that she didn't want to get out of her chair to find the audio cord and she wasn't going to lift a finger to accommodate me. She was being intentionally rude and I could see that she was getting a big kick out of it as I was trying everything in my power to make it as easy on her as I could. I caught her with a grin on her face as she while she was thwarting my attempts to test it out. I didn't get her name so I'll describe her. Straight blond hair past her shoulders, olive skin and she had a slight foreign accent. I don't know how tall she is as she wouldn't get out of her chair to make a potential sale. I would also guess by her demeanor that she's related to the owner of the shop. I will never go back to this place again. How they stay in business is a mystery.

I have been a customer for over 14 years then they get robbed have no insurance and have an I Don't…read moreCare Attitude. My receipts for my jewelry total over 10,000 after deducting the pawn ticket fees this needs to be fixed. If you care about your jewelry do not use this pawn shop I lost beautiful rings including a certified stone.

Came in to change the battery on my phone. I was told an eta of 30 min; when I came to pick up my…read morephone the guy told me it wasn't the battery but he was going to charge me 45 for the cleaning. It wasn't about the money I paid it. I don't appreciate my time being wasted; if I come in for one thing at least do that.

I like their Great service .amazing wonderful both gentlemen . Both were Very helpfulread more