Uncle Tommy & Maria are great! Just left the Jewelry box with a huge smile on my face!! There is no doubt in my mind you will get the most value from here! I will be back!! Wonderful and honest people are a dime a dozen nowadays and I cannot say enough nice things about this place. My husband and I have a jeweler in Chestnut Hill that we love but happened to stop by here after wanting to avoid Labor Day traffic. If you are thinking of where to go, skip the city and come right to Broadway. You will thank me later. read more

OK- So technically, I have not gone back yet but any business owner willing to work with a customer to foster a relationship and take the time to post a reply scores BIG in my book! As with all things in life, it never hurts to give a someone another chance. But I still stand by my statement about always exploring your options. :) read more

i had a very bad experience with this man and didn't want to write this but I keep seeing his commercial and it brings me back to the incident. My friends father had passed away and her drug addicted brother stole a gold cross from their mother and cashed it in at this establishment. I tried calling this man, explaining the story, just a day or two after her brother sold it, and he wasn't having ANY of it. Barely listened to the story, didn't care at all, he got his money and was happy. GREEDY. I even offered to pay double to get the family heirloom back in the family but he rushing to get rid of me. I wish i could take legal action but clearly you can't. read more

Tommy is by far the best!!!! I needed my engagement ring and wedding band sized, engraved, cleaned, and changed from yellow to white gold. The results were amazing!!! It didn't take long to do at all!!!! The jewlery box is the best jewlery store in revere. The staff is all so nice and caring for what your needs are!! I also sold my gold to tommy in the past, and I got a really good price for it all. I recommend this place to anyone looking for a jewler. read more

Please avoid going here at all cost. They're rude, unreasonable conartists. They will offer you an amount well under the market value and treat you like a hoodlum.... It gives me great pride to reveille their true character. (Conartists) ... Don't make the same mistake I did. Go to Toby's not Toms! :) read more

I came here to sell a gold 14k chain that had some weight to it, i already had it appraised at the place I normally go too. I brought it in and they took it in the back to test it. Before they even brought my jewlery back out they already had papers out for me to sign. The amount that was on the paper was $350 below what i was appraised by my jewler. read more

NO STARS -- DON'T SELL YOUR GOLD THERE... Find a place where they tell you how moeney per weight and a place that weighs it, in front of you. This place is not what is advertise. "Uncle-Con Artist" makes you think he'll treat you like familia... but instead he and his assistant are nothing but secrets behind the counter. He distracts you, talking to you about where you are from, what your name is -- the weather ..blah blah blah.. while he asks his assistant to go in the back and weight the gold --- the problem with that is... you as the customer don't know how many oz/lb of gold you're selling -- it's also not posted how much per ounce he pays... he basically weighs it, and pulls a figure ($$) out of his azz. Good job "uncle tommy" -- you're a true sales man & a con artist and a hell of an actor, to lure everyone to your store to sell their gold... Never selling anything there again. The 1st time, he had his assistant take my gold to the back and weight it, then she came out with paper work and price/check already set --- assuming I was going to agree on the $$ they were giving me for it... and they wouldn't tell me how much until I agreed to sell it to them... Sell your gold else where... read more

I went in to get a second price on some old gold I had. A woman helped me and weighed the gold and started writing out a receipt and asked me for my license. I said I only wanted a quote and she she told me the price I then said no I received a better offer somewhere else. She asked where and how much I was offered and I told her..She asked the man who never looked up from the computer the whole time I was there if they could match it and he said yes. I would not go back and I would not use them as they only quote to get on gold. read more

I brought in a platinum 2 carat engagement ring and band to be looked at. l explained I wanted to sell it if the price was right but I was in no rush if not. I said i did not do my research yet but i wanted to hear some offers. The man wrote a few things down and then said he needed some of my information so I gave my ID and he started filling out a form and said I needed to sign it. Good thing I read agreementents before I sign because he had filled out part of it saying I agreed to sell the set to him for $400! We never even spoke about an estimated price. I said "what is this"?? And asked for my rings back immediatly. He said id never get anything more and that was then a fair price. (Sold it in Boston a month later for $3500). I look young and I know saying I didn't do my research yet may have sounded naive, but I'm not crazy! Sneaky and shady. Stay away! read more

Had some old jewelry and was told to shop around. Went to one place that offered me $1,050 and then I went to the Jewelry Box. The guy came off like we were buddies and gave my jewelry to a woman who took it in the back of the store. Made me very uncomfortable. She came out with a form for me to sign to verify it was my stuff. Next thing I know she comes out with a check for $750. I never discussed a price or ever agreed to anything. I asked for my stuff back because I had gotten a better price. He asked how much and I told him so he offered the same price. I was sick of the whole process and agreed to the $1,050. My blood boils every time I see this guy on a billboard or commercial. He was slick and pushy. Kept telling me he gives the best prices and talking non-stop while his partner in crime had my stuff out of sight. The first place I went to weighed and appraised my stuff right in front of me and told me to think about it. No pressure. Not so at the Jewelry Box. I felt like I had dealt with a con artist. read more

I walked in with all my gold. Just lost my home , and I had to be bullied by this dude. His words upon meeting ?.. "if you aren't definitely selling this stuff , then go somewhere else". Real nice ! How can I know if I'm going to sell if I don't know the price I'll get yet ? He made everything so uncomfortable and was so pushy. He reluctantly looked through my items while writing down prices. I just needed individual prices , that's his job to weigh the gold and offer a price. You can't force people to sell to you , even if it is a fair price. Over 800 wasn't bad I'll admit , but I can get a lot more on eBay it just takes longer. I was going through his prices for each item and was contemplating what I would try to sell online and what I would sell to him either then and there or I'd come back within the week. Before I could even tell him what I was thinking he grew impatient and nasty again. Saying "I knew you weren't gonna sell ! You wasted my time". I got so mad I decided then and there what I don't sell online I'll take to another jeweler.. honestly people have certain situations where they need money and need time to figure out how much and when they will sell each piece for . When he wasn't being nasty he was tooting his own horn about how he has the best prices around and other jewelers would screw me. Lmao ...His price was only 30 dollars more then the jeweler I went to in Salem and at least the last jeweler treated me with patience and respect. CUSTOMER SERVICE is way more important to people ! read more