Great jeweler! John…read moreand his family have helped me and my friends and relatives for over 20 years. They have created custom wedding band, rings, necklaces and other things for my wife and I. If for some reason he doesn't have it, he will find it for you.

We have relied on FAO Jewelers for nearly all our jewelry purchases; from our engagement and…read morewedding rings 30 years ago, to the purchase of birthstone rings for our granddaughters today. Their designer is fabulous and has designed many pieces for us. This family owned and operated business takes excellent care of their clients; they make us feel like family too!

Absolutely HORRIBLE customer service. I purchased a Rolex from Rottermond for my husband. My…read morehusband passed over a year ago, and I decided it was time to sell the Rolex. Called and spoke with Dean Rottermond personally, and he made me an offer, pending inspection of the watch. The offer was reasonable, so we scheduled to meet in Brighton on Saturday at 11 a.m. I arrived just before 11, and he was not there. The sales lady called and spoke with him, when Dean informed her to tell me he was no longer interested in purchasing the Rolex as he already several. What a waste of my time. How inconsiderate. I guess I'm not alone in this feeling...after reading many negative reviews.

LOVE ROTTERMOND JEWELERS. 2 convenient locations; Brighton & Milford, MI. Staff is outstanding. I…read moreordered an awesome John Hardy bracelet over the phone with Christine. A last minute bday gift for my son. Not only did Christine wrap the gift but she DELIVERED as well! Exceptional store, staff & service. Thank you Christine. Nicholas hasn't taken off his bracelet.

Wish I could give this place a better review but extremely bummed out with the service I received…read more My wife, full of excitement, took her ring into this store to finally get it soldered with her new wedding band. She was trying to support small business as we felt they would take more pride in their work and we have been shopping here for a long time (as well as our families). The worker took the ring and said it would be no problem. It took over 2 weeks and when we got it back the rings weren't even touching. My wife was so upset. My mother in law took the ring back in and they told her it wasn't possible to get the rings closer. We wanted to keep our business with them but they left us no choice. We took it down the street to F.A.O. Jewelers. They were in awe. We dropped it off yesterday morning and by 4pm today they had it done. Completely re-soldered and looks perfect. They made me aware that many people have had this same issue. Very sad. Hate to write bad reviews against small businesses and wish they could change my mind. If you are young couple looking to save money anywhere you can, just take it to F.A.O. Unfortunately we didn't have $130 to spare but we were left with no choice. Attached below is what it looked like after C&B vs FAO.

Barb and Mark are huge community supporters. Always willing to donate for a good cause or sponsor a…read morelocal event. The store is packed full of beautiful items and they and their staff are very knowledgeable and friendly.

Their staff has been nothing short of amazing. I had some ideas I showed them and they drafted my…read moredesign and did caution it may not be the sturdiest design choice for everyday wear. I appreciated the honesty and we looked at other options to give me the look I wanted but with the durability one would want in an engagement ring. Literally located a setting even better that I could of imagined. I am in love with the setting and how patient and helpful they were throughout the process.

Wow! My husband and I have been customers since they opened and every experience we've had with…read morethem has been super top notch! They are friendly, helpful and not pushy at all. They make us feel special when we're there, as if we are they're favorite customers! I highly recommend this Medawar location for all your jewelry needs!! You won't be disappointed

Stephen, the owner of Jewelry set in stone was super knowledgeable of his craft…read more He repaired my wife's wedding ring and it looked better than it was new. He made me feel comfortable and trustworthy the first time I met him. I highly recommend him to repair or build you a keepsake that looks beautiful and last a lifetime.

Steve reached out and got me my appraisals and I was already satisfied with the work.read more

I took awatch to them to see if they could repair. It needed complete new works, so I declined…read more They girls/ladies there were very considerate kind. They have been able to take care of all my repair issues. Wonderful store to have in Howell.

Well! What an unexpected gem right here in Howell. We had a great experience when we stopped in to…read moreDiversions Silverstones. I would definitely return. They have wonderful customer service and also a great selection of jewelry. I'm glad we stopped in.