This is a new gym that opened up this year. Super awesome place that has a direction for whatever…read moretype of training you're looking for. Corporate gyms just want bodies to pay their monthly fees. But this place is personal and has your fitness goals in mind. I've seen a wide array of people who train here; from housewives getting in shape to powerlifters, to pro-bodybuilders. I love it since it's not crowded at all and you don't have to wait on equipment. Speaking of wide array, they have that in equipment as well, and they offer free training with the membership which helps a lot for fitness goals or for newbies who need a little help learning the equipment.

As a new resident in Houston, my husband and I took our time to find a new gym home. After a few…read morevisits and workouts at others we decided to join Epicenter. Ryan was very hands on with getting us signed up and gave us a tour of the gym. Even after joining, he still checks in with us during workouts to make sure we are satisfied or if we have questions. If I need assistance with equipment or questions about lifts he stops what he's doing to discuss/demonstrate movements which is great. The gym has plenty of equipment and space and even during COVID we've never felt overcrowded or unsafe. We're extremely happy with Epicenter and look forward to being longterm member.

Long time to see this location, which used to be the Studio Movie Grill 2 years ago. This is a fine…read moregym and fitness center. I have the premium from Arizona. So, I can use it in any location. However, I have something to let you know: 1. As in other EoS locations, there is gym equipment, trainers, and movies. The employees are working so hard. I appreciate. 2. The next thing is that the pool and hot tub are broken now, I hope the employees can fix it soon to make it fair for all of the customers who pay money for that, not spend on a regular membership.

Staff here is always friendly and a few have become friends of mine :) ! This gym stays busy! but…read morenot so bad that you can't get to equipment. Great amenities-- outside workout area, booty focused room with scan in access, movie room with cardio equipment, cold plunge, two different saunas (infrared and traditional), as well as a collection of massage and cold therapy chairs. Clean restrooms, locker room and shower area.

I had a personal trainer plus I could use all the equipment available and my time there was great.read more

This was easily my favorite gym I've ever been to. From the machines, the vibes, the gym fam, it…read morewas all love from day one. I'm gonna miss it, but I highly recommend to anyone looking for a gym.

Writer has been a valuable consumer to PF Steeplechase for over a decade (10 years ) . However,…read moredue to their " Predatory Consumers Practices and Elderly Abuse. After a workout ‍ I was offered a Hydro Massage it was delightful, however it came with a Catch ", I was not made aware of until I spoke with a representative from Silver Sneakers through my current Health Care provider . My Free Classic Membership was converted to Black Card costing me 50.00 per month Absolutely out of my budget instead of informing me of Pros and Cons . I am definitely in my Feelings as I should be I was deceived. I only wish it was zero score for review ! I made a Blindly Decision !!

I am extremely disappointed with my experience at Planet Fitness and the lack of transparency,…read moreprofessionalism, and respect shown by both staff and management. When I broke my foot earlier this year, I was never informed that I had the option to freeze my account. As a result, I was charged all year long despite not being able to use the facility even once. When I addressed this with staff, I was told that I was "allowed to freeze my account only once" and that if I didn't extend it after three months, that was on me. At no point was I ever informed that an extension was required. Instead of helping, the staff dismissed my concerns and insisted I would continue to be charged. Planet Fitness has increased fees without notifying members, and the policies--which used to be reasonable years ago--have become confusing, inconsistent, and frankly unfair. The response I received from the gym was clearly written only to protect their reputation, not to help resolve the issue. I remain stuck in a contract I was misled about, and I have paid for a service I could not use due to injury. UPDATE - November 19, 2025 This situation escalated into one of the most unprofessional and disrespectful experiences I have ever had at any business. I brought my 78-year-old mother, who is hard of hearing, to join me for a workout. What should have been a positive experience turned into a complete embarrassment. The individual who claimed to be the manager - identified to me as Rodrick - spoke to both of us with a rude, dismissive, and condescending tone. My mother struggled with her phone, and instead of assisting her respectfully, he barked instructions at her, demanding she download the app, provide her email, and take a photo immediately. She was made completely uncomfortable. We were then told she could not use the infrared light therapy and that only I could. From the beginning, Rodrick made it extremely clear that we were not welcome and could not fully enjoy the amenities. The situation escalated to the point where he told us to leave if we didn't like it. I have been a paying member for three years. This year alone, due to my broken foot, I have been able to visit the gym only twice. For my second visit to be ruined by a manager -- who behaved more unprofessionally than any employee I have ever encountered -- is absolutely unacceptable. My own employer does not speak to me the way this young man did. Planet Fitness has taken my money while providing almost no usable service this entire year, and the treatment my mother and I received was disgraceful. I will be filing a formal complaint with the Better Business Bureau, and I expect Planet Fitness to address the conduct of this manager immediately. For anyone considering a membership: Be aware that cancellations require paying multiple fees, annual fees are increased without notice, and the "all-club access" membership comes with strings attached. Ask many questions, because the information provided to members is inconsistent at best. I will be extremely hesitant to return, and I will call ahead to ensure this manager is not present. His behavior was unacceptable, unprofessional, and deeply disrespectful. Planet Fitness, you have some explaining to do.

I've been here one time years ago with a perk being part of Houston Moms. This place offered ONE…read moreDAY all day free visit. It was the best since I had little ones. Literally, it was the best place to be and I wanted to become a member for all the perks they offered. The one thing I felt sketchy about is the walk way that connected to a different part of the swimming area. Random men and women would have to cross the room where children were at to get there. That was the only reason why I didn't sign up. Lack of security. For a gym this size, I would expect more.

Early morning workouts are great at this location. The people are super serious to get up at the…read morecrack of dawn. I booked a GTX class. It started on time and had the right amount of cardio and strength training. Gave me a good boost for work that day. I plan on incorporating more early morning workouts. This location had plenty of parking and the workout space was organized and clean.

This is absolutely my FAVORITE gym!!! It feels like family. Everyone is local. It's never…read morecrowded. They have two suanas!! It's open 24 hours. You can workout any time day or night!! Very much my happy place

Great place. Not crowded during peak hours which is why I choose this place…read more Oooooooooooooooooooooooooooooooo

The gym is beautiful and has all the newest equipment, but there are a couple of major issues. For…read moreone, the child care room is very close to the front door and has no gate. When we were there, there was only one staff member watching the children and it was chaos. Anybody could have come in and grabbed a child, or a child could have easily wandered out. I absolutely don't feel comfortable leaving my daughter there and won't be taking her back until/unless this is resolved. Secondly, the Babe Cave area had no air conditioning--or at least it didn't feel like it. It was suffocatingly hot and all the girls there agreed. I walked out looking like I had been in a sauna. The gym just opened this week, so I'm hoping these kinks will be worked out soon. Otherwise, it has great potential.

I had a great experience with Ashley, the operations manager at this location (Copperfield). I was…read morefrustrated with an account issue that went into collections after dealing with the Spring location, and I was ready to cancel my membership. Ashley helped me by looking into my account, talking to upper management, and keeping me updated. I didn't need to follow up with her at all. Now my account issue is resolved and no longer in collections. She did a great job handling this which is RARE with new gyms.