1. JFK Moving

    1. JFK Moving

    0

    Moreno Valley, CA

    JFK Moving

    4.4 (269 reviews)
    Closed 8:00 am - 7:00 pm

    Get pricing & availability

    Response time

    20 minutes

    Response rate

    100%

    Services - JFK Moving

    In-state moving

    Packing supply sales

    Unpacking

    JFK Moving Photos

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    Recommended Reviews - JFK Moving

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    Reviews With Photos

    They stopped long enough to let me take a picture. Thanks thanks guys.
    Christina W.

    They showed up on time and came in so pleasant. They rapped everything and reassured that they would take care of everything and they did. I would forever recommend them. Not only in cost but just reassurance. Sometimes moving an elderly father can be heartbreaking and they seem to make everything okay. Thanks thanks guys.

    Shows the scrapes, but there was one on the other corner as well

    They didn't bring any paper to wrap the dishes, so they use plastic, which took them an extra hour and a half. I timed it of extra money out of my pocket. The lead guy was on his phone way too much while he was getting paid hourly by me, they said they were gonna send somebody over to do repairs on my leather couch. They never sent anybody over broke dishes never got compensated. I'm finding more broken things as I open things up as I said stay away from this place. And the reason why there's so many mixed reviews is because it's farmed out to different movers

    Living room couches
    Victor R.

    Let's start with manager who wouldn't take my call? Mr. Manager, you're only as good as your team. However my experience was your two movers were better than your staff in office. All 3 representatives dropped the ball. Mr. Manager a contract is vital when doing business. I requested 3 times for your staff to include on "work order."Drivers were prepared to dissemble 1 dining room table. 3 apparel boxes ($15.00) addtl charge beyond 3 hour minimum charge. 2 lamp fixtures. 2 flat screen tv's. Yet, never received. Your movers were schedule from 1:00 - 4:00 yet showed up at est 4:15. I had to jump in to make sure we didn't go past 3hrs. Yes, your customer told your movers it was okay just leave them as is (couches). Mr. Manager this customer gave you business $400.00 to be exact. I apologized to your drivers. Why? Your office made this whole experience on a scale 1 -10 a 1. Mr. Manager do the right thing here and take from your profit and tip each of your movers $20.00. They did a great job! for JFK moving. I challenge you, to respond to my Yelp review. By letting myself & those who want to do business with you. That you actually praised movers & gave them each $20.00 Note: your drivers called you to inform you they were going to be 1 1/2 hr late. Your response you had no one else. Poor planning Mr. Manager, yet your two movers & myself worked together to complete move.

    Trash left behind by the movers

    **PLEASE READ THIS BEFORE YOU BOOK** I wrote this review a few days after JFK Moving moved my items. I originally gave them two stars. They called me not long after this review was posted and offered me $100 to take it down! They are (badly) bribing customers to take bad reviews down or change them into positive reviews so new customers never find out what a crummy job they do. Protect yourself and your stuff. Hire someone else! We honestly did not have a good experience with this moving company. They tracked a bunch of mulch, leaves, and dirt into the apartment we were moving out of. They used pieces of mulch to wedge our front door open and then left the mulch in the house. They took the trash bag out of my trash can and left it on the floor of the living room along with a bunch of their trash like loose pieces of plastic wrap, bits of cardboard, and the empty rolls from the plastic wrap. I left the apartment about 20 minutes after they left and beat them to the new house by almost two hours. It took them almost three hours to get there. We only moved 1hr 15min away. When they were unpacking, one of the movers had stacked several boxes that had been marked "fragile" on his dolly. When going down a step in our house, the top two boxes fell hard on our tile floor from the dolly. When we opened the first box, we saw that two of our mugs had shattered, one that was a special gift from a friend, and one that my mom, who passed away recently, had painted for me when I was a child. When we opened the second fragile box, we saw that a teacup and plate set also from my mom had also cracked and broken. When we brought up the shattered mugs and plate set to the movers, one of them walked up mid conversation and began telling us that it was actually our fault and that the moving company isn't responsible if things break because of our packing. We explained that the boxes had been packed well and wouldn't have shattered if they hadn't been dropped. We also pointed out that the boxes very clearly had fragile written on them. This one mover continued to argue with us for a while before he finally walked away. The mover who seemed to be in charge offered us a small discount for it, but the mover who broke the mugs never apologized and basically disappeared the rest of the time they were there. Later, we discovered they completely filled our compost and yard waste bin with their moving trash which was mostly a ton of plastic wrap, their lunch trash, and a bit of cardboard. We ended up having to move all of their trash to our trash can instead because it can't be in the yard waste bin. We just moved in and we couldn't put anything else in our trash can for almost a full week because it was full of their trash.

    I hired JFK moving on 3 separate occasions, and I have to say that the service I receive from a crew that was led by a guy named Benny was exceptional. If you call them to get a quote, they beat everyone's pricing! However, Benny and his crew are who you ask for to get the job done right!

    Original cabinet door and what they returned to me
    Helena L.

    On 8/10/24, JFK Movers moved me into my new home, which had brand new floors. They damaged a valuable piece of vintage furniture, as well as my floors. Before the move began, I specifically asked about full-value coverage due to the value of some of my belongings. In violation of the guidelines set forth by the Surface Transportation Board, I was told they DID NOT OFFER full-value coverage by the foreman, Miguel. The furniture: JFK offered to take my vintage teak buffet and restore the damage. What they returned was a completely different color (this is part of a matching set), and improperly finished. The espresso finish remained tacky because the wood had not been prepared properly, and it had not been sealed. It came off at the slightest touch. They picked it back up to strip it and restore it to its original finish, but have had the piece over a month. I'm not sure what "professional" furniture shop they are using, but it looked to have been applied by a complete amateur. After having my buffet for another month (today is 10/27), they refuse to give me a return date. They have invited me to take legal action or accept the .60/lb payout, which I would have been happy to do, had I known how poorly they would treat this valuable piece. I simply would like it returned in its original condition in a timely fashion. The floors: After a representative acknowledging the scratches and attempted to use some wipes to remove them from the floors, he said they would treat the entire floors to resolve the issue. They now claim the scratches were pre-existing and that they are not visible. I am including photos for reference. They clearly gouged the floor while moving the buffet. I would like compensation in order to repair the floors. This has been an unnecessarily drawn-out and difficult experience, with a complete lack of customer support/service. DO NOT USE THIS COMPANY.

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    Adam W.

    It is very nice of you. Hope to serve you again!

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    Page 3 of 7

    Ask the Community - JFK Moving

    Review Highlights - JFK Moving

    Oscar, Aurelio, and Aron communicated about their arrival time, did a quick walk through, and got straight to work.

    Mentioned in 17 reviews

    Read more highlights

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    (278 reviews)

    I requested a moving quote through Yelp and heard back from several companies, but Spartan…read moreimmediately stood out because they were the most communicative from the start. Since I live alone, it was important to hire a company I could truly rely on. The owner, Christie, offered to come to my home to provide an accurate quote, which I really appreciated. Their pricing was very fair. On moving day, the crew arrived right on time and had no issue making an additional stop at my storage unit. They were friendly, extremely hardworking, and incredibly fast. They also took extra care while loading and unloading, making sure my furniture and belongings were protected and handled properly. Even with a long day that included a three-hour drive to a rural location, they arrived on schedule and maintained their energy the entire time. Everything arrived intact and was unloaded exactly as requested. I was very pleased with Spartan's service and I would absolutely use them again.

    Monica says to Rachel, "I gave you one job." - "Friends"…read more Actually, my move involved multiple jobs but arguably one of the most important ones Spartan failed at. Initial communication was very promising. They had a solid price (I obtained multiple quotes), could do it on the day I needed it (which was evolving because of escrow close) and stated they had their "A-Team" available for my move. We ended up booking them for a March move which involved moving a townhome plus a 3 - 4 bedroom sized storage unit (10x20 efficiently packed)! Originally they seemed to understand the requirements as they brought two trucks but one truck was a 20 footer which turned out to be a tad too small. We ended up making multiple trips in our car to offset. Team was on time and did a solid job with the first part of the move. So far so good. But, I think they realized after taking lunch they were a bit behind and so when they arrived at the house started double timing, not always efficiently. To be fair, taking apart the Murphy bed at the new house cost some time but we needed the space for one of the king beds. Boxes we told them to place in garage but we had to tell them to leave spaces to walk in between. First attempt was just placing all the boxes together like a storage unit. Upstairs, we noticed some scratches all the floor when I had mentioned all through the process starting with bidding that we had wooden floors and please have experience at keeping the floors undamaged. They put the furniture together, helped out with trash pickup and I gave each mover $80 tip. That was a solid tip for an all day, three location move. But it might have been too much. From the beginning the master king bed just felt "off". Lopsided almost. We thought it was the mattress, and that we had to rotate and move the mattress. Nope. The bed wasn't re-assembled correctly. The slats were not properly reinforced in the center and the wood bent, buckled, and finally snapped. See photos. So I waited on this review, until we opened all the boxes, and I am glad I did as our bed crashed. In the end, cannot recommend this local outfit. My national mover that brought me back to S Cal did a far more professional job, even these Murrieta movers said "Wow, those guys stacked your stuff so well in the storage unit". I wish I had used them again for this move. Not recommended.

    QShark Moving Services - Qshark Moving Truck

    QShark Moving Services

    (616 reviews)

    **UPDATE ** I received a call immediately from Jennifer at Qshark who was extremely helpful in…read moreassisting with the claim for these damages and missing items. I was immediately compensated for the issues I had surfaced and am extremely grateful to the Qshark team for doing so. **ORIGINAL** Unfortunately I cannot say I would recommend Qshark. We hired them for a cross country move and were very hopeful for a smooth process given the total cost we were quoted. Prior to the move, I will say the customer service was great. Any question we had was answered promptly and clearly over email, which was very helpful when preparing for the move. On the day of pick up, the movers were punctual, organized, kind and respectful. I have no complaints for the first half of the move. The delivery is where things started to go south. Our movers assured us they would arrive by July 1, however the night before I received a text from Frank that the movers were very delayed and were likely going to miss the delivery date. He let me know the battery had died in the moving truck and therefore they were unable to make the agreed upon delivery date. This was a problem as we had no accommodations for that night, assuming we would've been able to stay in our new home. Frank offered to cover the cost of any hotel expenses we incurred, which was the right thing to do given the circumstances. However, I did have to follow up with him once or twice to complete the reimbursement, which again isn't the type of service I would expect given the premium cost we paid and unique circumstances. When the movers arrived the next day, things looked positive as they were unloading all the furniture. However once they left we realized several items were either missing or damaged. Our bed frame, bar cabinet, shoe cabinet and futon all had either pieces missing or parts that had been dinged. On top of all of that, our TV screen had been damaged in the move. I have since been asking for claim details to get reimbursed for the TV repairs, and have followed up daily with no progress or confirmation that we will be compensated for the damages. Overall while the movers themselves were wonderful, the service of Qshark fell far below expectation and I would not book with them again.

    I recommend this moving company. They were punctual, quick, careful and respectful. I'd use them…read moreagain should I need it.

    JFK Moving - movers - Updated September 2026

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