Very nice people and very honest. Great job always done. I'm using them for years and I highly…read morerecommend them.

Had an emergency broken supply line on a Saturday nite. Ash answered my Yelp request for a plumber…read morealmost immediately. Plumber Ray came within the hour to assess the situation. He gave me the best possible options available and we decided to repair the pipe the following morning. Ash was in constant communication with what needed to be done and approximate cost for the repair. Arrival time was within the appointment timeframe the following day. Repairs were completed in 2 hours. Job was performed quickly with hardly any mess. Afterwards, Ash followed up thru text communication. Very professional and reasonably priced. Happy with job well done. Would definitely recommend Empire State Plumbers for your plumbing jobs.

Can't recommend enough. Had a horrible heat situation that couldn't be resolved. Stayed with it…read moreuntil done when a lot of people would have just quit on it. Came and resolved something on Christmas Eve as well. Always fair on pricing!

After moving to Staten Island three years ago, I've had two plumbing emergencies--one involving a…read moremajor main line in the basement, and another with my bathroom sink. Eddie came highly recommended by several people, and now I absolutely understand why. Both times I reached out, he was at my house within a few hours, ready to help. Not only did he have everything he needed on hand for even the bigger job, but he also took the time to explain what the issue was, how it happened, and how to prevent it in the future. He was incredibly patient--especially as I was feeling overwhelmed and panicked--kind, knowledgeable, and made sure I fully understood what was going on. Excellent service, communication, and pricing. Thank you, Eddie. We truly appreciate your professionalism and urgency, no matter how big or small the job is.

I had an emergency plumbing issue late at night recently and Drains R Us came through for me in the…read morebest way. Alex responded incredibly fast, showed up prepared, and handled the problem with total professionalism. He was thorough, efficient, and super friendly and relatable , made us feel as if we were family. Honestly made a stressful situation so much easier. His pricing was also very reasonable, especially for a late-hour emergency. I'm so grateful for the quick response and amazing service. Highly recommend Drains R Us!!!

I was having trouble finding a place that could send someone to help us install our new in wall gas…read moreoven and cooktop. When I saw Father & Son pop up in my search, I had a good feeling. I gave them a call a spoke with Tony who was really nice and said he'd send someone same day, gave a timeframe. They called before the timeframe to let me know they'd be here within 30mins, and they were. Omi came to take a look and give me an estimate. He then stayed and did the job right then and there. Omi was AMAZING! He took his time, he paid attention to detail, even cleaning as he worked. My hubby and I were totally impressed by what a pro he is! He knew exactly what needed to be done, and even helped us by hauling out the old oven and stove top outside for us. I will absolutely be using these guys again next time we need something done! Can't recommend enough! Thank you SO SO much Omi! Thank you Tony!

Don't even waste your time! I called them at 9 o'clock in the morning and they gave me a 12 o'clock…read moreappointment which is not too bad to fix a leak as I was without heat and hot water. They never showed at noon so I called them up at 1 o'clock and they said that he was on his way. The bottom line is at 4 o'clock I never heard back from these people and had to call another plumber to do the job. And when they call you back they call you back from a different number so you have no idea who's calling you. You have been given fair warning

After posting my initial review, they made good and redid the video inspection without any added…read morefees. Trustworthy and valuable techs saved me -- had an emergency service call due to baby wipes. Knowledgeable plumbers and reasonable prices.

Absolutely horrendous professionalism, I'll tell the owner to his face. just an awful experience…read morewith these baffoons not showing up. Bet I could do the job better than them anyway. F-

They tried to charge me for installing A new baffle in my septic tank that they did not , when I…read morecaught them lying about it they offered to reduce the price, I should not have to pay anything for work that was not none, they also refused to give me their license number I have contacted NJ Consumer affairs, do not use this co. spread the word

Please avoid at all cost. They fail to do basic tasks of…read moreseptic pumping properly. Didn't screw down Roth Septic Tank lid after pumping. Broke gasket also. Made homeowner (myself) solve on their own without proper tools. A contractor should put a property back to the condition they got it. Please avoid. Anyone else will likely do better.

I called in the middle of the night. My basement was flooding. My sub pump failed. I called AAA…read moresewer. drain emergency service. 7182008594 they came very fast and got right to work. Started draining out my basement and flushed out the pipes. Haven't had a problem since.

Excellent company they were great professional, and followed up with all phone calls to my houseread more

Great service gave me different options to fix the problem that I had also very professional, and…read moreanswered all my questions I've had a nightmare run is with other plumbers would definitely recommend this one

Very good and fast service gabby was very knowledgeable and friendly and quick to help meread more

Russel Reid WM did a great job in our Restaurant. They are very professional to dealt with. Thank…read moreyou for a job well done. 514 Noodlefan Restaurant

Beware! I recently had Russell Reid/United Site Services pump out my 1500 gallon (total) septic…read moretanks (500 grey, 1000 black). At the same time I had the grey tank's inlet jetted due to a clog. The guys that came to the house were professional and friendly and the tanks were successfully pumped and inlet cleared. A few days later I noticed what I had been billed a larger than agreed upon amount of money. I called the main office to find out what was going on and was told the jetting cost more because of time and that they had pumped 2000 gallons instead of the 1000 gallons which had been quoted. They claim they were onsite for almost 2 hours, my driveway cam shows that was incorrect, they were there for less than an hour. And the claim of them pumping a metered 2000 gallons is also incorrect because the total of my tanks is only 1500, and a usual pumping is roughly 1100 gallons. To note, it's impossible to utilize the full capacity of your tanks (unless you have a clog in the field) because the inlet/outlet are lower than the top of the tank. I'm still waiting for an update on them fixing the bill and processing a refund. Something that should have also been handled while I was on the phone, not a day or two later...