Great experience at Jiffy Lube! I went in for an oil leak. They replaced a cracked, leaking oil pan and made the whole process easy and stress-free. The price for parts and labor was reasonable and fair. The staff was very knowledgeable, and the general manager, Ed, went above and beyond. Highly recommend! read more

They have always treated me and my family with the outmost care and are and always are very helpful every time i come Sean has always given me the truth and they all have gone above and beyond read more

I can't say enough how good this crew is. Fast, affordable. Kind. See you soon guys!

Grrrrrreat. Oil changed and running vehicle when I left. The value for the price balance.

My homosexual self knows nothing about cars so going for an oil change is an ordeal for me. However, the mechanics were really helpful. Didn't take advantage of me by upselling. I'll go back for sure! read more

Not very trained technicians. When I got in my car to leave I didn't realize they didn't know how to rest the oil light. When I drive back to the shop to have them turn it off, they said yeah we didn't know how to do that and they were googling it on their phones. Does build a lot of confidence that they know what they're doing under my car if that's the case. The second reason I wouldn't return to them is they asked if I wanted to replace my cabin air filter. Typically I don't have them do it because they charge an outrageous price to slide a filter in. I looked on their pricing board and thought it looked reasonable and mine hadn't been replaced in a few years and was full of debris and leaves. Well, again it wasn't until I paid my bill that I realized how badly they robbed me. They charged me $56 for my air filter in a 2013 Toyota 4Runner. Not even the dealership charged me that much for Toyota parts. Yep! Won't be coming back that's for sure! read more

I went to this spot for a routine oil change. These people stripped my drain plug. Looks like they tried to take my drain plug off with a can opener. Here's my 2 cents: Jiffy Lube is the value brand of whatever name brand thing you purchase. And it doesn't matter what city you're in. Jiffy Lube hires unqualified "technicians" that have no clue what they're doing and lets them work on our cars. The things we use to drive to work, take kids to school, run errands and hang out on the weekend. Think about that next time you think about going to Jiffy Lube for ANYTHING. And God forbid you go for anything more than an oil change. RIP to your car. read more

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UPDATE: Extremely frustrated and disappointed with Jiffy Lube and will not return. They messed up after changing my oil, and my engine locked up while I was driving and needs to be replaced. While I appreciate that they are handling the cost of replacing my engine (as they should because they were at fault), their communication has been HORRIBLE (I.e., nonexistent). I've been very patient and understanding, but I have been without a car for over two weeks and still cannot get a call back from their "district manager" about getting a rental car. They have not willingly communicated with me any updates about my car - everything I've found out because I have had to call them multiple times. I have been told countless times that they need to talk to a district manager and will call me back, only to be ignored again. When I call back asking for an update, I get told that someone has the day off or is in meetings all day or is out on vacation and they PROMISE to call me back with an answer and still don't. I do not recommend going to this Jiffy Lube. I'm sure they're fine most of the time, but don't expect anyone to treat you with urgency or respect - or even call you back - if they mess up your car. Super disappointing. Quick and easy service! Also, Frank was awesome - he made sure I had what I needed without selling me on things I didn't and gave me a discount. I'll be coming back here in the future for sure! read more

Just went in for an oil change, but Frank was incredibly knowledgeable and was able to help me (who knows little about cars) understand how to get better gas mileage, as well as rotated my tires while I was there. Thanks! read more

I typically visit the Pioneer location, but they had a lot of customers this morning. They are great, so it's to be expected. So, I tried another location, as they have a lot of locations in the area. I called before arriving to ensure it would be a quick transaction and sure enough Martin informed me that there was no wait. That was music to my ears, as I was due for an oil change. I arrived within two minutes. Martin greeted me and Robert was ready on the work floor to begin the process. I waited in the lobby for about six minutes and then Robert came to educate me on some vehicle maintenance specific to my car. Then, fifteen minutes later I was out and on my way. I utilized my teachers discount too! Certainly appreciate that benefit. Upon getting back in my car, I noticed they accessed something in my glove compartment. Not sure what was needed. However, ALL of the contents of my glove compartment were on the floor of my passenger side. That was unexpected and unappreciated. That CANNOT be the norm, especially for new customers. That was DISAPPOINTING. read more

Jiffy Lube - Front desk. - Oil Change Stations Near Me - Arlington, Texas

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Today I went to have my oil changed and when arriving the guy took a good look at my car which I have owned for 10 years. He not only told me I needed my timing belt changed, but showed me and explained why it needed to be done as well. Jacob is the manager there and was about to get off shortly , but stayed to get the job done. He is a very kind and courteous person but then again so was the entire staff. I noticed that they also cleaned headlights with a life time warranty which is awesome. My headlight look brand new. Although there is a jiffy line 5 minutes from my home this location by far is my favorite and I will continue to make the drive. Thank you all so much. read more

I've literally never left a negative review of a business ever but I'm really disappointed. I pulled in for a quick oil change as the bays were full but there was no line so it should have been a fairly quick change oil change. I noticed it was taking a while for the cars in the bays but didn't really think much of it. When I pulled up they began my oil change and told me I needed a new filter and asked if I wanted it replaced and I said sure. So I waited and waited some more. Two cars went through the bay next to me. Someone stopped and asked if I wanted to wait inside and I was like, no... am I not closed to finished? I noticed no one was working on my car. So after being in the bay for 25-30 minutes, I asked how much longer. I was told "oh, I'm not sure... we're waiting on the air filter that you wanted to get here." Wait, what? You don't have any? At this point I had been there for just under a whole hour. I told her I didn't know they didn't actually have it or I would've said no. I didn't have the time to just wait for it. She said "oh okay sorry, well let me see how far away he is because if he's only like five minutes away then that's close". Another five minutes passed and sure enough someone pulled up and delivered some air filters and another five minutes later and I was finally finished after an hour. Please, don't offer a product or service to someone if you don't actually have it. And if you do, let them know in advance you don't have it and if they mind waiting. This experience has made me realize I should stick with Take 5. read more

Great customer service. Very detailed and friendly staff here. Fast service and they Keep a clean waiting area, thanks guys read more

Jiffy Lube - Oil Change Stations Near Me - Arlington, Texas

Frank and his team at the Jiffy Lube at 1531 S Cooper did an outstanding job today with my oil change. Frank is very knowledgeable and gave great advice. I didn't feel like I was being taken advantage of in the least. Will continue to go here as long as Frank is still there. read more

So this place is a horrible, overpriced and charges you for labor in addition to the $99 dollar oil cost. I was charged $26.54 for Labor. So you will be paying for your oil guy to change the oil so the owner does not have to pay them. My bill was $164.00 for an oil change and filter...I called to talk to the manager and asked if they had that extra charge for labor posted to so all customers would know they would incur this additional charge. He gave me lip service and hung up on me. Please don't use this place. Another example of fleecing the public. read more

This is the worst place ever I will never be back yoi just lost a customer. Didnt reset my oil change button and when I ask them to do it they said they had to complete every one in line before they would help me. Also when they scanned my ID# it brought up someone elses name and a totally different vehical. She said not sure if they could fix that.Worst customer service ever!!!!!!! Lynda@johnsonhost.com read more

Lost $25 tire rotation not needed, unhappy service. the guy named francisco, he asked me for that, even though I just bought the car and didn't need it at all read more

Went in to get a routine oil change and the team was friendly. The team took care of business quickly and promptly. Thank!

Great customer service. Oil change went quick and they where nice about informing me where my oil leak was

I came here for a state inspection after being ripped off last year someplace else. I'm still pretty new to Texas. The price was very affordable and service was great. Jojo and Zaine were very kind and helpful as well. I'll definitely be coming back :) read more

I have always been a fan of the quick service at Jiffy Lube, but this location has some quality employees to go with the quick and efficient service. They clearly know what they are doing here. read more

Jiffy Lube - Oil Change Stations Near Me - Arlington, Texas

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Went in on a Saturday morning g 9:30am and left around 10:30. I asked for a car inspection and oil change. There were two cars ahead of me so he said it'll take about 30 minutes. He gave me my total and I asked for the uta discount. The total was $70ish for a full synthetic oil change. I asked if he did the inspection and they said no. So they asked me to sit down while they did that. The reason I'm giving this place 3 stars is the condition I got my car back in. It felt greasy and dirty. The outside door had obvious hand marks from where they touched it. The inside had sweat on the steering wheel and the center consul was super greasy. They also left finger prints in the inside of my windshield. I do not believe that is the proper way to handle business. I immediately felt like I had to go to a car wash to try and clean the car. I can guarentee you I will never come back to this place. Update, about a month later I actually entered my car on the passenger side and noticed this dirty hand mark on the inside. I am pissed, it's a grease stain. Not only did they do all of the stuff above but now I see this damage. It's unacceptable read more

Jiffy Lube - Oil Change Stations Near Me - Arlington, Texas

Really great services and friendly staffs! Definitely would visit again! I come in pretty close to closing time but the staffs are really nice and friendly. Answered all of my questions in a really friendly manner! Great place! read more

I have come here for years and have always been taken care of, never sold any services that my car didn't need and always have been treated with respect and kindness. The staff has changed over the last few years but the customer service and experience has remained the same. You can always find coupons on their website as well. read more

I was looking for a quick state inspection after just moving from California. William and Rocky are awesome! Super Helpful :) read more

Denise was great. She was very very helpful. She made sure our oil change was finished quickly.

These gentleman were very professional, efficient and kind when they got my car in quick to change my oil on a Sunday!!!

Started with staff bickering ended with staff shutting hood on my oil cap which was wedged between hood and vehicle. Asked to speak with manager and just shook his head with no help. Terrible experience with no willingness to make better. read more

Kentrell was very professional I will be back for the service again. I came in for an oil change and he took care of me.

They're fast, explain everything before they start working, and super-friendly. I usually go on weekend mornings and there are rarely any cars in front of me, but I've been when it's busier and they're still quick to turn around cars. Tip: google coupon codes before checking out! read more

Came in for an oil change and there were two other customers in front of me so they said the wait would be about 30-40 minutes - no problem. They were quick and informative. By the time they got to my car about it'd been 30 minutes (not bad at all). Ryan checked me out and with my military discount it brought it down to a very reasonable price. Recommend checking for coupons online if you don't qualify for military, student, first responder, or teacher discounts. Excellent, fast service. Thanks Ryan and team! read more

They were quick and knowledgeable! Would definitely recommend. Oil change took less than 15 minutes.

The gentlemen that helped me today were great! They were quick and to the point to help me and my car. They even provided me with a discount as an educator! Great service. read more

Always overpriced and try to upsell everything. Not very quick either. Will do in a bind but only as last resort.

This is a nice quick place to get your oil change. They offer free water and I was able to find a outlet for my dying laptop (there's no wifi here). I really like how they give me a break down of the prices before starting work on my car. I didn't feel pressured to add on extras- when I declined, the service man was easy going about it. The friendly service makes me feel comfortable about returning. :) read more

Excellent customer services from Jorge and the guys! Got in and out in less than 11 minutes!

Really disappointed. Worst part of business is not being upfront and having your customers leave with resent. I walked into pointed to the sign and said I'm here for a $25 oil change. I guess Peyton Manning works for jiffy lube because an audible was called and synthetic oil was put in my truck without discussion and I received a $100 invoice/bill. Rather than have a repeat long time customer this was a I was provided with a rip off service ensuring that I will never come back. I was asked by the manager to leave a review for $15 off next oil change... Like the idea of me coming back was a possibility. Keep the $15 Jiffy Lube, here is the review you asked for!!! read more

I have to say that the bad reviews below me should definitely come back and see how service her must have changed. With only three people working and the bay completely packed, they serviced me very quickly. On top of that, they were incredibly nice and helpful. The manager handed us magazines and was very polite. Kept checking in on everyone and making conversation. The inside is very clean and has ample seating. They quickly changed my light and were truly a pleasure to be around. Sucks that they have such bad reviews, because I will definitely be back again. read more

Always have a good experience here. A special shot out to Wendell, positive upbeat attitude is the best! read more

Worst experienced with groupon purchase! I drove to this place today after buying my groupon, then they told me I can use it until after 48 hours of purchase! This was a waste of time. I expected a be taken care of, not being told I can't use it, it s not like I didn't use money to buy this coupon! It will be better for jiffy to specified clearly on groupon about this deal! I can't be waiting for 48 hours when you are trying to do this on the weekend! Thank you for making me go down the street and getting my oil changed and receiving a better customer service and not making waste time! read more