This is a very busy oil change place. It's a little rough if it's cold outside, but they seem to be…read morevery efficient. There are long lines in each of the 3 bays. However, someone comes out and checks in with everyone before they get into the service area. I actually appreciated the customer service and the customer care. Had a really great conversation about my vehicle with the person who was taking care of me. They didn't try to sell me on any additional products.Which made me very happy. And it's a lot better than sitting at the dealership, waiting. At Valvoline you're in and you're out and on your way. I used to come to this one a long time ago. When they were jiffy, lube, and then oil can henry's, van Valvoline with my previous automobiles. My current vehicle, i've been taking to the dealership since I bought it brand new. But I decided to save about a significant amount of money coming here. I literally got this oil change for half the price that I would have had the dealership.

I was just here yesterday (5/23/26) for an oil change. The first young man that spoke to me , while…read moreI was waiting in line, asked about my headlights and I let him know my drivers side low beam was out and that I've had three people already try to change it, but it can't be done without removing the bumper. I haven't had enough time off work to take it into shop yet to have it done, but I do already have the new headlight. He gave it a quick overview then agreed with me. He couldn't replace it without removing the bumper. After my oil change one of the other young men insisted that he could change my headlight by going from the underneath, through the front tire area. I agreed to let him try, he was confident that he could do it, even though both myself, and the other young man told him it couldn't. He insisted so I let him try. He proved the panel above my tire but still couldn't get to the headlight to replace it. When he put the panel back on he told me that he couldn't get all the screws back in because they were corroded and rusty, but that enough of the screws were in that it'd be ok as is. I foolishly believed him. I only live less than a mile from this Bremerton location and had no issues getting home. However This morning as I got on the freeway I heard the sound of rubbing on my drivers side tire and what sounded like something scraping the ground. I was about to pull over when a loud snap was heard and pieces of the panel came flying off. Luckily there were no other cars beside me as it was early, about 7:20am. The remaining pieces of the panel were rubbing my tire and I finished pulling over immediately. Luckily a police officer arrived within ten minutes and they helped me remove the rest of the panel. I am thankfully safe and there is no further damage to my car. However, I won't be letting anyone from this company try to do anything other than change my oil from here on out. For reference, I'm just a girl, and I haven't had this car (2009 Chevy Malibu) very long. He also didn't give me a reference sticker for when my next oil change is due. Overall I'd say this wasn't a great visit. All my other visits over the past several years have been great but this left a very sour memory. I know he meant well. But he wasn't thorough in the least.

I came in in a hurry and they were able to squeeze me in and do the work that needed to be done and…read moreget me back out on the road again immediately. The people were kind, the pricing was quite fair, and the work exceeded my expectations.

Longtime customer and I know how to work on cars but sometimes I'm busy doing what I do for a…read moreliving and it makes sense to drop off for them to do. But $1,000 for a single O2 sensor was a serious F-me and I had to tighten it up one month later. Never going back.

I called on a Tuesday. Staff said it would be unlikely they could get to me same day, but I could…read moremake an appointment for the following day at 10am and I'd be seen right away. I arrived at 10am the next day, checked in, and waited, and waited, and waited... an hour later I saw my car had not moved. I asked what was taking so long and the front desk guy said "we're backed up.. sorry." Thirty minutes later, my car was in the same spot, so I asked for my keys. I found this experience to be inconsiderate and unprofessional. I could have been informed that there would be a delay, the lease they could have done given I had an appointment. Zero communication unless I asked, and a waste of time. With a number of choices in the area, my money will go elsewhere... I won't be back.

Excellent customer service, in and out very quick, got exactly what I needed. Thanks guysread more

I had been using this establishment for over 15 years. Last year I had my CV Axle Shaft replaced by…read morethem. Fourteen months later I am told I need to have it replaced again,, after only 13,000 miles. I was told it would be replaced under warranty. Then, 30 minutes before my appointment they called me to say it was going to cost me $450.00. I am disappointed with the customer service that I received and will not be going back there. You have lost a faithful customer and I will no longer recommend your business.

I think these guys were awesome. They helped me with my 2002 Honda CRV which needed to have the…read morecatalytic converter replaced as well as other recommendations for the CRV. I will be going to them again for a few other fixes that came up and also getting the air conditioning up and running. They were super cool, customer service is on point and I can't say enough good things about these guys. Again thank you guys, I'll see you soon!

Jason was so helpful even though I probably asked 100 questions. The entire time he was happy to…read morehelp me, explained everything in detail and found me the right part for my car! His patience was impressive considering how rude most men are at car shops. I will def go back when I have any car issues and highly recommend this place! Thanks Jason!

Outstanding local mechanics and repair shop, highly trustworthy and will not pressure sell you into…read moreservices not needed. Jason is a wealth of knowledge and I have trusted many vehicles with him and Cooper Auto repair! If your shopping for a quality, reliable and honest mechanic, give Coopers a try! It's not uncommon for them to be booked out a few weeks, that is because they are good and worth the wait, I can not recommend them enough!

Great customer service from all!…read more 1st time there. Basic oil change, but added the brake fluid change. I have an old car with a computer that does not like changes. So when they did the fluid change, all my alerts went off. The whole team worked together to try to help (very impressive) and the head honcho got involved his day off (also impressive). They really try to own the issue and resolve it! They needed equipment that the neighbor autoshop had, so they safely moved my car over there and got it taken care of. Wow. I'm better than when I came in. They were VERY professional and kind. Would recommend.

These guys put my girls directional tires on backwards time before last.. tech today let her know…read more Manager dismissed her complaint as if no big deal. Not giving them another dime!

I got an oil change here. I set it up online. It was a great deals I got the new top one for 68 I…read morethink. In & out within hour. I got pulled to front because u had an appointment. The have pill changes starting at $25 & up. Great experience.

Attentive, knowledgeable, caring, informative. The whole crew worked well together and kept me…read moreapprised throughout the service.

I've been going to Mike's for almost 10 years now. I can always count on them to solve the issue…read moreand get it done for a reasonable price. I'm handy enough to fix most things but Mike's Auto Repair is always priced right so I don't mind paying someone else to do it. So glad to have a trustworthy mechanic in Bremerton.

My AC on my Toyota RAV4 2019 was leaking, caused carpet wet on passenger side. I brought to B&B…read morefor request quote & diagnosed but I have to leave my car for couple days. I went to Mike , he fixed the problem less than 3 min. The drain & hose was clogged. He fixed it for free & didn't want accept my money. He is very honest & good mechanic. High recommended bring your car for fix the problem.

Came in due to oil leak and smoke most likely due to that leak (which was quite a nuisance and…read moredrain - literally - with needing to keep topping off the oil). They fixed me right up when I came in for my appt. And after the residual oil burned off, no more smoking and no more oil leak! Side note: my car had recently been stolen and abandoned and the ignition tumbler was messed up. I told them as fair warning for turning on/off And I had an annoying belt squeak usually when I'd first start the far after sitting for any decent amount of time (a few hours to overnight). It wasn't until I parked my car and turned it off that I realized they fixed the ignition tumbler, too! (Not sure how difficult that was for them) And then later, I realized I wasn't hearing any squeaking belt starting up my car. They fixed that up, too! And they are super helpful even giving their thoughts on different issues with the car to look into as they notice them and they don't charge an arm and a leg. Very happy with their services and will definitely be using them as my go-to mechanic as I'm fairly new to the Bremerton area.

Quoted me nearly $1400 to fix the issue with my car confirming that the work would fix the car…read more When I went to pick it up, they informed me that the issue I brought the car in for was completely unchanged, car still wasn't running, but the bill was now $1900 for all the unnecessary work they did. Wouldn't give me back my car long enough to get the unnecessary new parts removed. Three illegal things in the state of WA - doing unnecessary work, lying to the customer about the problem and needed work, and increasing the estimate by over 10% (more like 30%) without confirming with the customer. Ended up having to deal with their corporate office who eventually sorted it out for us, but if we hadn't been persistent enough to fight them on it, they'd have just taken 130% of the estimate while having done absolutely nothing to address the problem. We agreed to pay them for their unnecessary labour, so we're out $400 plus the cost of the tows there and back and we're right back at square one. These guys are predators.