Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They did a good job replacing my front suspension. My only issue was they had to send the truck to…read moreanother shop to get the front end aligned.

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

I am new to the area and, unexpectedly, my car took a turn for the worst. I contacted a couple…read moremechanic shops, but they were unable to help me. When I called Christian Brothers, I had the pleasure of speaking with Heidi. She was very helpful from the 1st phone call, and throughout the whole process. I was able to bring my car in right away and they got to it the next day. After a thorough inspection, I was sent multiple videos and pictures of the findings, along with a breakdown and prioritizing what my car needed. Again, Heidi was very knowledgeable and walked me through step-by-step answering all my questions. She was very patient, kind and understanding while I made decisions. It can be overwhelming dealing with car problems and I really appreciated their help and will be back!

Great service and great folks. I take 4 cars in for regular maintenance. I highly recommend.read more

Modern Automotive in Cary, NC is the best repair facility of the many that we have used. First,…read morethey are honest and trustworthy. That relieves an incredible amount of anxiety on our part. They don't make a repair which is unnecessary. They don't try to scare you into agreeing to have expensive, unneeded repairs figuring that the anxiety of not having them done would encourage you to OK them. They don't continually try to up sell you on unneeded services as many dealership service departments do. They even verified that new tires that our tire dealer said that we needed were not needed now because the current tires were fine wrt tread wear and other features. More anxiety relief. They also do top-quality repairs. We have taken our two vehicles there for the past three years, one of which is almost 30 years old. Some repairs appeared to us that they may be undoable but they have solved every problem. They only use manufacturer replacement parts which may cost a little more or delay a repair but are likely to last much longer than using cheap generic parts but then charging the manufacture prices. Their labor charges are entirely reasonable. The manager, Will, is incredibly knowledgeable and capable of running a three-ring circus if needed. Because of their outstanding service, it is typical to have to wait a couple of weeks for an appointment.

I stopped here while on vacation to see what was causing a oil leak. They checked and found that…read morewhere I had the oil changed at a dealer that they forgot to put the gasket back on. Jiffy lube replaced the gasket and topped off my fluids for NO CHARGE I will remember them when I move here in about 2 years

Went to get an oil change usually do it myself but I was in a pinch and over due. The price went…read morefrom 90.00 to 150.00 , no extras. I was told my coolant reservoir was empty that's added 5.00 a quart. Are you joking. I said no. At 62 if it was 80.00 flat top off all the fluids I would be a regular customer. At 150.00 at least wear a mask while you rob me give me the full experience. Oh I forgot when I got home I was leaking oil because the plug wasn't all the way in.

I have taken several of my cars here over the last 6 months and have always been happy with the…read morecustomer service, attention to detail, and the timeliness of their work. I would strongly recommend them.

We use Firestone for state inspections, routine maintenance, and new tires…read more We have been very happy with the customer service and work performed : ) This store has many of the same employees we saw during our first visit which speaks to their consistency. Don't forget the online COUPONS which are beneficial. Good value for money!! The manager has also given us the discount or reminded us about the savings /: ) We have also been referred to other local shops when these guys can't do the work. We have used Firestone in Georgia and nationally which comes in handy b/c we travel extensively.

Tim is always a hoot, & very honest & down to earth owner-mechanic. I've been taking my cars to him…read morefor around 20 years now. He has always given us great service & if he couldn't fix something, he would point us in the right direction. Pricing has always been fair for the area, if not a bit on the low side.

I was referred here by a neighbor. I had called another shop and was quoted $140 for brake fluid…read morechange. Pit Stop charged $90! I asked them to check brakes also and they said they were fine! I was so impressed with their price and honesty, not to mention how kind they are. Highly recommend. Family business, not a chain.

I've gone to have inspections and oil changes for several years. Recently, my car was stolen, and…read morethe adjuster asked me to determine my most recent auto services, and I determined that it was this establishment. I simply needed to establish car mileage. A Spanish-speaking gentleman who stated he was the manager said no records were kept, which I thought strange, given that his business was a state inspection facility. I asked to speak to someone else, and he said no. Acted paranoid and wanted to get off the phone quickly. I had always liked the service given before that phone exchange. Very unprofessional phone etiquette.

I had my car inspected here in 12/2024 and had an EXCELLENT experience. Definitely going back there…read morefor ALL my state inspections.

Labor Day I needed an oil change after missing my…read moreappointment at my regular place. I came in and my oil change was completed quickly (in under 30 minutes). I typically have longer waits at other places. I'm impressed with the quick service here. The staff here are pleasant and professional. All of the staff here interacted with me by speaking. Even one made sure I was aware of the complementary water and just seemed overall happy to be serving customers. Jiffy Lube is a Yes for me. I've always found them to be quick and helpful in my hometown but never been a part of my go-to list of places. Today, this has changed. I highly recommend Jiffy Lube for an oil change service.

Had oil changed on my pickup truck Service was ok…read more Everything was done as they said. Plus new air filter Only problem I had with them is I felt I was bothering them for coming there No smiles No pleasant attitude. I felt like I was a nuisance. The water they use to clean my windows was filthy. And made the windows worse. I usually go to the dealership to have this done but didn't have the time to make an appointment. But will next time

Every time we go they are fantastic! Our 2013 Mercedes runs and drives like new! They are such nice…read morepeople to work with too!

I was so upset with this place that I decided to write my first ever Yelp review. I took my car to…read morethis place for headlight issue and they quoted me $2500 for headlight assembly and I declined and just payed the $164 diagnostic fee. 3 hrs after I picked up the car, my check engine light and traction control sign came on so I took it back next morning. The service adviser said, had a engine misfire, why did they forget to put that on the inspection list? The mechanic said they didn't even put that on the courtesy inspection because all of the focus was on the headlight. So who's telling the truth here? I just said the timing is fishy and left because they had a look on their face not knowing why I would be upset. To sum it up, I didn't have check engine light. 3 hrs later after I picked up my car from this place, check engine light came on. It could be coincidence but extremely suspicious. Only thing they put on the urgent list was tire tread, nothing about engine misfire. I chose this place due to good reviews but it was a mistake as I'm just going to take my car to dealership.

I've been taking my 3 cars here now that Gurkan's has become Lloyds in downtown. Best news! Timmy…read more(from Gurkan's) is now at Renaissance - he's a great addition IMHO. Never a problem and always great service from the entire crew here, Jay has been a straight-shooter from the beginning. I love the warranty on repair, and the options provided on expensive repairs (multiple things, putting them in priority). I've recommended Renaissance to my friends who have been pleased as well.

If I could give a zero star to this business I would. I see other Yelp reviews alleging Owner, Jay…read moreis unscrupulous, I agree. Owner Jay is a thief! They do bad work, overcharge and violate the NC Consumer Mechanic Act - They didn't fix my son's BMW problem and tried to charge for parts/labor we never authorized, and the BMW dealership who wound up doing the repair says we didn't need either. After picking up car, we broke down less than a block away and when we returned to the shop, we saw them lock the door and act like they were closed. I left numerous messages and didn't hear from them, until they discovered I cancelled the payment. Then they slandered me with lies on their Facebook business page (what kind of business handles a customer dispute like this), that my lawyer had to send him a threatening letter. Bad business all around. Be Ware!