Quentin is the sole reason of my returning business with Jiffy Lube. He is top tier and provides a beyond professional, friendly, and supportive service consistently. He always points me to the right deals and does all work efficiently. Amazing service!! read more

I'm new to Charlotte and needed an oil change, so I took the time to research locations and read reviews. Even though I live on the east side, I chose to drive across town to this Jiffy Lube on the west side--and I'm glad I did. From the moment I arrived, the team was courteous, professional, and welcoming. They didn't just rush through the service--they took the time to explain what they were doing, walked me through what they found under the hood, and offered thoughtful, non-pushy recommendations for future maintenance. I also had the chance to speak with the manager, who shared that he's been with Jiffy Lube for 35 years. Many of the staff have been at this location over a decade as well. That kind of employee loyalty and experience shows in the quality of service. I'll absolutely be returning for future maintenance and would recommend this location to anyone looking for trustworthy, knowledgeable service in Charlotte. read more

I went in today to have something fixed and they F up something else that wasn't even an issue and the dude darle is like itching I can't do about it I used to request this place but after today never again read more

This Jiffy Lubes customer service is outstanding! The professionalism and courtesy is deserves five stars and two

Antonio took great care of me. In and out fast. facility is clean and professional. Great customer service and attention to detail.

Quentin and his team quite literally saved my skin when I needed my brakes done. Super knowledgeable crew (and happy to share it, too- it's not every day you get to say you have your car serviced and learn something with it!) and everyone was very friendly. They turned a stressful experience into something pleasant. If you're in need of affordable and fast service for your car, these are your guys! read more

I would give a zero if it was an option. went for car inspection and attendant said he could not do it today. he recommended I go to somewhere else. I asked why and the attendant became confrontational and started yelling at me. read more

Quentin was amazing! He was so helpful, kind, and knowledgeable. It took us so long to find a place that would do standard annual safety inspections (particularly for EVs), but Quentin said "no big deal, bring it here first thing in the morning!" I never leave reviews but Quentin did such a great job and was so helpful that I had to. My wife and I will be returning here for any future services. read more

Five stars for a super easy annual inspection. I usually bring my cars to another place but they weren't able to fit the Sprinter van into their garage due to a low clearance issue. Okay, so we're here and it was perfect. Cheaper, too! Maybe not as quick, since they do other repairs here and I had to wait a bit but that's to be expected. Still, friendly and helpful and they got it done. Keep in mind that these places do not make much money, if any, on these inspections. They do it because it brings in future potential business and it will be for me when the wagon needs its next oil change. [Review 19957 overall - 3444 in North Carolina - 931 of 2023.] read more

Jiffy Lube - Jiffy Lube, South Blvd, Charlotte - Oil Change Stations Near Me - Charlotte, North Carolina

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Someone from next-door mentioned this particular Jiffy Lube if you look at the other reviews for other locations, they pale by comparison to this particular one. Everyone was friendly. The waiting room was clean the young man who answered the phone, obviously knew what he was talking about. They got me in for service the next morning, and fortunately I didn't need as much work as I had been told by another place I needed. I feel like this jiffy Lube was a great value and I'll definitely go back if I need more work done on my truck read more

Best service I've had in Charlotte so far!!!! Quentin made sure everything was quick and seamless 10/10 customer service

This guys are AWESOME ! I had a construction screw in my tire and they took me in right away without an appointment. Professional from start to finish and very reasonable pricing as well. Highly recommend. read more

Went for Uber Inspection, mid day Monday, 20 mins in and out, good job- highly recommended.

Was my first time getting an oil change. As a young woman I was very scared of getting overcharged for things I understand. Instead I was treated very well. The worker here took the time to explain what kind of oil my car takes and how much it holds. He also took the time to explain everything that I was charged for which I greatly appreciated. I recommend this place for any young woman to come for if they are getting their oil change only!! read more

the best service in charlotte by quinton & his team on south blvd, ill be returning here and they teach you about your cars longevity!!

Thank you guys for making this a very pleasant experience. They were efficient and kept me informed the whole time. I'll be back.

Would very much recommend this location! Came in for an oil change and this was quick and they didn't try to up charge us on anything. They even came in to show us our engine filter and informed us how much longer we had until we had to change it. 10/10 service read more

Took 3x longer than they said up front. Look somewhere else if you are in a hurry xxxxxxxxxx

Went in to this location on a Sunday morning and Daryl was great and fixed my issues. He is amazing!

Took about an hour and a half for an oil change. Only a few customers at the time. They also tried to upsell many different services.

great, the staff was very respectful and took care of me in a timely manner in the middle of my work day.

WARNING - The franchise owner, David S., does not care about his customers. I brought my car in and Jiffy Lube told me to leave it in the parking lot. They didn't bring it in overnight, and the windows were SMASHED in and vehicle damaged. The employees the next day said it should have been brought inside. When reaching out to David, he didn't even apologize or ask if everything was okay. Instead he said it's not his responsibility and I need to deal with it on my own with my own insurance. I have reached out on multiple occasions and he is now ignoring me. I have been coming here for 3 years, and he didn't offer any type of assistance for support. I will now be going elsewhere and recommend you do too. read more

Quentin is the best manager! Super knowledgeable and great service. I always go this store specifically in Charlotte because he manages the store so well and the staff is always friendly and efficient. Best Jiffy Lube! read more

I came here to get an inspection so I can switch my out of state tag to a NC tag. You're required to have a passed inspection to get one, I've lived here before so i'm aware of this. They turned me away saying I didn't need one to get a tag and to just take my car to the dmv.. talking in circles and not hearing me. Went somewhere else and they did my inspection no problem and confirmed that i 100% would need one to get a new tag. You guys were no help and i'm assuming talked to me like i'm dumb because im a younger woman. Good thing im not stupid and I took my money elsewhere. read more

Most amazing service ever! Quentin was the biggest help we were in and out in no time! Not only reliable but very friendly and clean waiting room!! read more

Most honest care care you'll ever find. these guys truly rock. Go here before AAA or anywhere else.

came in for a quick oil change, both gentlemen were very helpful in providing me info on which oil would be best for my car since it is slightly older and I rarely use it. They provided quick speedy and realizable service! Will definitely be coming back. read more

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Pay attention to the price you are charged versus what you are quoted. I was told $35 for an engine flush only to be charged $60. When I brought it up, the employee only took $10 off and charged my card. Once I noticed I was still paying more than the $35 amount quoted, I had to explain to the employee why that was wrong, which he finally made up for. This is unethical business practice. read more

Quentin and his team were phenomenal! Everything was thoroughly explained to me. I felt as if I was family as soon as I stepped out of my vehicle! I will be returning and telling all of my friends about this location! My oil was changed quickly and I was in and out In about 10 minutes! Thanks Q! read more

Ask for Mitch or Quintan! Thank you guys for keeping me on the road and for top notch gold star service. Uber and I thank you!!!

We were trying to fill up the air in our tires and we couldn't find a working air place. We stopped by this jiffy lube in the hopes that they could help us and they checked our tires for us! They were so nice and friendly even though it was 15 minutes before they closed. We'll definitely be coming back for all of our car needs! read more

Excellent experience at Jiffy Lube on 4565 South Blvd. Charlotte, NC 28209. Staff Quentin, Josh, Jalen all super professional, helpful, personable. In & out for an oil change in a short time frame. Took the time to go through other maintenance requirements according to manufacturer, not pushy-only informative. Waiting area spotless. read more

Great customer service! Always get you in and out at a decent time with all the work completed efficiently. All around awesome place to come to! read more

I rarely leave reviews. Has to be really positive or really negative for me to do so. In this case it is negative. No doubt these guys are searching for upsell. Went in for inspection with a car in great shape. They wouldn't pass inspection without me paying them to install new wipers, at $30 each. DO NOT RECOMMEND this place. read more

Dropped my truck off and go to the waiting room. Everything's good, friendly staff. Minutes later employee comes in to tell me they don't have enough conventional oil in stock. I suggest they top it off with better oil and charge me the same as they failed to properly stock the store. They tell me "that's above our pay grade" and the the manager isn't there to make a call. If you trust your employees enough to run the store without a manager you should trust them to make small decisions like this. Very disappointing experience. read more

Quentin was amazing!! So helpful and kind. He made sure I knew exactly what was going on with my car and the next time I need to bring it in. He made my friend and I feel so comfortable and confident in his services. Truly a great experience! read more

Quinton gave the best customer service I've ever received. He was honest and I would recommend anyone to utilize the services jiffy lube provides read more

My experience is always a 10/10 at this location! The entire staff is so friendly and helpful! Great service every time :)

I went back to this Jiffy Lube again to get an oil change. The service man walked right up to my car when I pulled up and it was easy and painless from that point forward. They do try to upsell you, but if it's not something you want to do just say no and they will move on. The waiting area was clean and they have coffee, restrooms, and wifi. read more

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I went in for an oil change close to closing time. I totally expected a unenthusiastic welcome but I got the total opposite. The crew worked together as a team to get me out quickly. The facility is clean, modern, and bright with coffee to enjoy while waiting. Special thanks to the manager, Quinton and new employee Heather. read more