I have been going to jiffy lube at pantops in charlottesville, VA for years for a simple oil change and have received reasonably good service. My last visit in October 2020 was very different. The manager Jose is a rip off artist. Stay away from this place. read more

These guys are fantastic! Honestly, I haven't had such a good experience getting an oil change before. Nelson and William and Jose are the utmost professionals. They care about the service they provide, and it shows. I would travel out of my way to go back to this Jiffy Lube becauseof the five star service and the excellent coffee, too. read more

This place is awesome! I had a brake light that I was having trouble changing on my own, so I stopped here, spoke with Tone, and he jumped right on it. Amazingly, within a few minutes, he had successfully changed the light (something that I spent an hour trying to figure out on my own!). I was very thankful, and offered to pay him for his time, but he did not even charge me! A true and honest gentlemen! That experience alone has convinced me to start coming here for future oil changes. Thanks again, Tone! read more

Employees were outstanding and I was in and out quickly. I will be a repeat customer. Sorry I thought I hit 5

Nelson and the staff are professional, honest, and efficient. They have secured a long-term customer here, after taking time to look at my issue, and making efforts to be thorough and professional. To boot, they are also really nice and friendly. I'll definitely take my car here for all future repairs and oil changes, and pretty much anything my car needs. :) read more

i got my oil change there, which i'm assuming is fine. but i asked them to help fill up one of my tires that was low and they did but he didn't tell me i had a screw in it even tho i keep asking why it says it's not filled these people r not reliable read more

I arrived exactly at 8am and the staff was prepared and pleasant. They immediately did an assessment of the car and did not try to oversell me on services just provided exactly what I needed. It was my daughters car so I had tires rotated in addition to the oil change. The facility was clean. read more

Very surprised at the professionalism, speed, and honesty of this Jiffy Lube. My wife was overdue on her oil change so we needed to find a place that would be quick, decently priced, and available on a Saturday. Every other place we called told us we would need to leave the car there for the day so we called Jiffy Lube and they said to bring it in. We anticipated waiting about 30-45 minutes but we actually walked out in less than 20 minutes. They greet you at your car in a very professional manner, they're honest in what you actually need vs. what's recommended and most importantly they're efficient! Pleasantly surprised and will take her car there for oil changes from here on out, thanks Jiffy Lube. read more

My second time at this location. They are friendly, clean, efficient. In and out quickly. I recommend and I will go there again!

My wife took her van to this location and the service people went above and beyond the signature service. They fixed a couple small items on the van we couldn't be happier thank you Jiffy Lube Cherry Hill for being courteous and helpful. read more

Great service, very courteous, very quick. I cam when my son was sleeping in the car and they were very accommodating, allowing me to stay in the car with him. They didn't pressure me to get everything done and were very practical about showing me the options of additional services without any sort of judgement if I said now. Plus, they were very very quick. I was probably in and out within 15 minutes. I do think it was partly because I showed up at 9:30 in the AM, but that's fine with me. I'll definitely plan on coming here in the future when I'm in the area. read more

Great service! No appointment necessary, they got me in right when I pulled up! The whole staff was super friendly and (seeing that I'm a girl), they explained everything in detail and didn't try to take advantage by getting me to pay anything more. Also they honored a $10 off coupon that I found online ! You get a lot with the $36.99 oil change too! read more

I suddenly had a battery-related issue with my Jeep as I was driving down Marlton Pike West. I was passing by this Jiffy Lube location and decided to swing by to see if they could perhaps diagnose the issue. Jay came out to assist and was super friendly and knowledgeable - he was able to figure out was wrong in short order and had me back on the road in no time. Props to him and the rest of the team, great service. read more

Great service. I have a Mercedes and it uses synthetic oil and is expensive. This was affordable and was completed in a relatively short time. read more

This was by far the best car service experience I've ever had. I came 40 minutes prior to close and they were so friendly, welcomed my car, checked everything, changed a bulb, changed the oil, fixed something under the hood that wasn't even something they do but it was a quick fix...they knew how and did it. They were all so professional, informative, helpful and friendly. Even the bathroom was clean. Jimmy E. Rafael G. Nelson B. FANTASTIC!!! read more

I like this particular Jiffy Lube because the staff is nice and courteous and they do really great work. I travel to Cherry Hill because the Jiffy Lubes in Philly are staffed with rude, ghetto people. Worth the drive. read more

Will go out of my way to go to this location and I live in philly. They provide great consistent service! They guys that work there are always polite. read more

It's a jiffy lube. It gets the job done for the quick oil change. The big surprise here is the staff. I was very impressed with the friendliness! Much better than other quick lube places! read more

I like this place. Nelson and the guys go out of their way to provide excellent customer service. The service is thorough and honest.

Francheska at store 3119 Ballwin Mo is outstanding and very knowledgeable! Extremely Honest and Sincere Great Job!

Came here for my first time ever getting my oil changed, my dad used to do it for me. I was kinda of nervous because I was told by friends that some places will try to talk you into spending a fortune on things your car doesn't need. It wasn't the case here and they made it a quick and easy experience. Very friendly employees as well. Great customer service and will definitely come back here in the future! read more

Horrible experience. They put the wrong oil pan screw in and I had to pay dealer to fix it. JLube Manager- she refused to pay saying they were not consulted first. After 5 yrs they said pound sand even with my dealer write up. Bad. read more

This is the BEST Jiffy Lube I've ever been. The staff is courteous, kind, and very knowledgeable. They took the time to explain all the different services they were recommending and didn't make me get anything I wasn't comfortable with. The staff even alerted me to an issue with a hose to the engine and helped me order the right part to replace. I couldn't recommend this place any more!!! Excellent customer service doesn't even give this establishment justice. They are phenomenal! read more

This company, this location in particular, has renewed my faith in customer service. Theyve apologized for a half hour wait (ive waited 2 hours at the dealer.). They dont push add-ons. If you pass on an add-on they tell you theyll put it on your reveipt for you to keep in mind. No guilt trips, no coercion into thinking your car will explode when you leave the building if you dont change your cabin filter. Theyre always very friendly, very quick and they even clean thecar up a bit when theyre done. Management here runs a tight ship and it shows down to the employees. read more

Literally the most efficient Jiffy Lube ever. I've gone in with 6 people in the waiting area, and still won't be there over an hour. Definitely recommend. read more

Think twice before going for oil change at this place. In order to make money beyond oil change, they removed cabin air filter by damaging the assembly which cost me $1500 in repair to replace the entire assembly (I drive luxury car). They refuse to take responsibility that the caused the damage by forcing the door of the assembly which control fresh/recirc for a/c. THINK TWICE before going to this place. It is NOT worth it. read more

Had a great experience here. Service was fast and efficient. Pricing is straightforward. Customer service is great. No upsell pressure. Wonderful experience overall! read more

While not a fan of automotive service stations, I tried Jiffy Lube on Marlton Pike, and they were the absolute nicest, friendliest staff I've ever met at a service station! Informative, not trying to upsell, just doing their job and were extremely courteous, professional and polite! I'm never changing my oil again, I'm gonna come back here from now on! read more

My husband wanted me to make sue to give a review for him. (He doesn't take the time to do them himself) He was extremely happy with his experience here today. He said it was friendly, efficient and fast. He went for an oil change, air filter check, and tire rotation. He also had them investigate the "check engine" light. The mechanic took him out to see that the air filter was just fine and didn't need changing. He was also shown that the tread was fine and the tires didn't need rotation. The "check engine" diagnostic revealed it was the fuel pressure sensor. The mechanic reset the light and told him to just watch and see if it came back on. Then he would know to get it checked. My husband loved that he wasn't talked into fixing things that didn't need fixing. He was in and out in 30 minutes on a mid-morning Sunday. read more

Employees were wonderful, polite, professional and incredibly helpful. As I entered the parking area, one employee guided me into the correct location after I told him I wanted an oil change, they ran through all of the paper work efficiently, and didn't try to over sell me on anything. All of my questions were answered, and any services offered that I declined were just added to my receipt to keep as a reminder. I was driving out 30 minutes later. Fabulous experience. Nelson, in particular, was lovely. read more

I went to this Cherry Hill Jiffy Lube for a simple oil change. They convinced me that I needed brake fluid and coolant, too. Fair enough. They were somewhat flexible on the final price for everything combined. Glad for that. My problem occurred 48 hours later, however. As I was driving on the highway, I heard something dragging below the car. As soon as I could, I pulled off the road and saw that the cage (I don't know the official name) below the car was half hanging off. It was Labor Day Monday. I searched and saw there was a different Jiffy Lube nearby in Burlington. I drove there as slowly as I could with my emergency lights on. When I got to the Burlington Jiffy Lube, they looked and fixed the problem in five minutes. They did not charge me. They told me that was because the Cherry Hill Jiffy Lube had messed up when they had finished their work: they apparently had not screwed the cage back in correctly. While I am relieved that the problem was fixed and that no permanent damage appears to have occurred, I am frustrated at the Cherry Hill Jiffy Lube's neglect. read more

Such a wonderful staff and super quick. No pressure to get a service I didn't need. Will definitely return.

Outstanding customer service. The entire team was friendly and polite. It's nice when car services don't try to sell you things you don't actually need. These guys explained everything I needed to know. The one technition inspected all my tires and even found a nail. They are awesome here. Definitely worth the wait if you have to even wait! read more

This Jiffy Lube has the best customer service I have experienced in a long long time. From drive up to finish my wife was treated respectfully and professionally. The service was thorough and fast. I recommend this Jiffy Lube location to anyone looking for auto service in the Cherry Hill, NJ area! read more

This is the only place I will go for an oil change. The staff, especially Sean, is extremely knowledgable, friendly, HONEST, and they take their time in educationg you on why the scheduled maintained they recommend is important but never in a pushy manner. They are a very courteous staff who are clearly dedicated to quality customer service, and I trust them with my car and in helping me make decisions on the best care for the longevity of my car. read more

So I recently went to the Marlton Pike Jiffy Lube and had this experience. I arrived around 9:20 AM on a Sunday and was asked to go into their waiting room and was not given a waiting time. About 30 minutes into the waiting time my car was put into the bay and it still was not told of waiting time. 20 minutes later I was told to go to the bay area and look at my address and I physically had to type in the address because the technician did not have confidence that he was a fast typer I complied and put in my information. I was then told about my different options in terms of oil I was a pleased with this experience and was even shown that I was going to need a change with my air filter and my cabin air filter I decide to not go with those choices but I was happy with the service. I was told that in 10 minutes time I was going to be able to start driving and go about my day about 20 minutes later I was then brought into the bay again because the technicians had broken my key. My key have been fine up until that point, and I then was asked can you fix your own key. I fixed the key and asked for so for tape I then taped it together and then when I tried to turn my car over I was unable to do so because the battery had died. I don't know why the battery had died but the battery had died in the bay and so they jumped my car and they then told me they would not be able to reset the oil light and they would have to turn off the car but they very much suggested against that because they just recently jumped my car. I'm giving them this review a two out of a five experience because of all the customer service errors. I was happy though they were able to give me a $10 off coupon because I showed a $15 off coupon with a Jiffy Lube logo and it was not able to go through their system so they then gave me a $10 off coupon off of the total bill. I know this is my experience but I just want to let you guys know that on a Sunday this was a terrible experience. I also called their customer service line and left message requesting a full refund. read more

I visited this location today. Great overall service. Id definitely come back. The staff was courteous and the pricing straight forward. Just wish they washed cars... Would be perfect one stop shop. read more

Beware of this location. Be sure to check everything they say. I suggest you do not use them at all!!! I was told fluids was good when I knew the light was on. Then they checked "again" and said it was low. Then they put fluid in and all of a sudden it was pouring out as fast as they put it in. read more

Fast, efficient, and super polite. They escort you to the waiting area and let you look over the pricing menu. They check you in and review your options in the beginning. Then they will go over everything they did and recommendations at the end. Coupons are available on the website and I received a coupon for my next visit. Also, the front desk woman looked up how to reset my service light! read more

I'm usually a do it yourselfer but I was in a time crunch before vacation and needed an oil change before the road trip. Very professional, inspected my car stated what they recommend as does all Oil joints. When I said no thankyou, they said OK. No B.S. Paid for my Oil Change and I was on my way... read more