Marco and Javier made my smog inspection quick and efficient. Both performed their jobs most professionally and courteously. Jiffy Lube is lucky to have such employees! Strongly recommend! VB read more

I stopped in yesterday for a price check. Began talking to Josh and Juan about my situation and these guys helped me out more than I ever could have imagined. They went above and beyond and made sure that not only my car was taken care of but so was I. I can't thank them enough for all their help. Would recommend to anyone and will be back for sure! Anton read more

People were nice, but they charged over $80 for labor on a "15 minute" oil change that I was there an hour waiting for...insane labor charge when the service itself is only $40 for the oil. read more

Steer clear of this Jiffy Lube--it's a cesspit of incompetence, dishonesty, and danger. My wife and I have had it with this place. A while back, I went in for an oil change, knowing my tire was low (car sensor tipped me off) and my windshield wipers were fraying. The new manager was all smiles, promising top-notch service. What did I get? He didn't bother putting air in my tire--part of the oil change deal--and insisted my sensor was busted. I filled it myself at a gas station, and the sensor shut off. He also stayed silent about my wipers, leaving them untouched. This was before a road trip; we could've been stranded or worse with unsafe tires and wipers. And it's not the first time--on an earlier visit, they replaced my tire lugs, only for my regular mechanic to find one so loose it was barely hanging on. A wheel could've come off mid-drive. We used to rely on this location, but after repeated screw-ups, we swore them off. So why'd we return? Jiffy Lube is one of the only spots around here certifying cars for Lyft--us and every other driver are stuck with slim pickings. Today, my wife went in to recertify her car, fresh from America's Tire where they said her tires were in the yellow which is considered fair on the tire tread depth chart. The employee she spoke with at Jiffy Lube, refused to certify it because the treads were low, and pushed $700 in new tires she didn't need. It was a blatant upsell. She took it to the one other place in town that certifies, and they passed it without a second thought. This Jiffy Lube is a disgrace--rude, reckless, and predatory. They'll butcher your car, lie to your face, and exploit the fact you've got nowhere else to go. We'd rather walk than give them another dime. Save yourself the headache and find that other option--anywhere but here. read more

Had a coupon for free oil change for their store location. The store would not honor the coupon. They said they couldn't offer a free oil change just becausethe coupon said it. If you cant afford to offer a free oil change maybe don't advertise it as such in the magazines read more

Showed up today ready to get my oil change done. Waited in line several people appeared to be working. A young gentlemen said somebody would be right with me . But no one ever did show up so eventually I left without any service. How are so many people working? But nit working? Had 3 empty stalls? read more

IF YOU CARE ABOUT YOUR VEHICLE DO NOT GO HERE!!!! Even though they only do oil changes, they will find a way to screw up your vehicle!!! It's a bunch of high school kids that know nothing about cars/trucks and couldn't care less about what happens to your car. If you need an oil change, you're better off doing it yourself or putting up a Craigslist ad. Also they are very overpriced, especially when they leave your vehicle in worse shape than when it gets there. read more

Super quick in and out with the smog check. Nice and friendly customer service. $68 for the smog check.

I pulled in around 8:30AM this morning and was quoted 45min to an hour for an oil change. They were short staffed and still managed to finish everything in 33 minutes. Shout out to Marco for friendly and professional customer service and props to all the guys for hustling on a busy morning with only a few people! read more

Marco helped me out. He went above and beyond to make sure my vehicle had everything it needed! He even googled how long the warranty was for my Costco battery. He thoroughly checked all the fluids and tire pressure. He was kind, respectful, and very professional. Also very knowledgeable, and walked me through changing the battery and how to do it. Definitely manager material! Usually when I come to Jiffy Lube, it feels very "DMV-ish" and rushed... He took his time to answer all my questions and was super friendly. Hope he gets a promotion...!!! read more

Very solid service here. I came here because they said they would take payment over the phone. I spoke with Joe over the phone, and he was able to get my car serviced (oil change, filters replaced, etc.) without any trouble at all. At the end, I spoke with Tyree who made payment over the phone very easy. The team even rolled the windows down on the car when I picked it up to let it air out which I thought was very considerate. Definitely coming back here the next time I need car service. read more

These guys have upped their game!! Good summary report and clear communication on everything plus quick service !! read more

Excellent care and customer service from Josh!! Service took under an hour and they were nothing but pleasant

Outstanding service from Tim today. Very friendly, professional, and very fast. Will be back!

Quick and easy place to do oil changes. I was bringing it in for engine air filter and oil change. A technician greeted me upon pulling the car in, and I was shown the waiting room. The service was nice and fast, lasted only 30 minutes. In addition to the oil change I requested, they also did a free complimentary vacuum of the interior and free top offs of all the other fluids that I needed, which is really nice of them. I'll definitely come back here if I have another oil change needed. Great work! read more

Jiffy Lube - Wait room for this place. It's not crowded. - Auto Repair Near Me - Goleta, California

For oil change or smog check, just call and talk to Marco. He'll find you a good deal. This shop has made me happy. read more

DO NOT TAKE YOUR CAR HERE FOR OIL CHANGE..... I recently decided to change mechanic for my vehicle service, and came here, expecting to be professional....... They claimed that they changed the oil filter/ oil but they didn't..... and only changed the oil and not the Filter that's suppose to be done. I realized this because I personally took off the filter myself and saw the same it had from 10,000 miles ago...... JIFFY LUBE DOES NOT CARE ABOUT YOUR CAR BUT ONLY RUIN YOU FINANCIALLY. read more

These guys should be shut down permanently! In my stupidity, I sent my wife for an oil change, and instead, they "serviced" our car for $200!!!!! I can only extrapolate this, and assume what they do across the board. Examples: a $10 cabin air filter is $30 at Jiffy. read more

A word of caution about this Jiffy lube. My daughter took her car there for an oil change and they charged her an extra $40 for labor because it was a Volkswagen. I called other Jiffy lubes in the area and none would have charged extra for this service. I fear because she was young and by herself they felt they could take advantage of her. Again please be informed before using this establishment or better yet go somewhere else read more

We got an oil change and it was wonderful. Arturo is amazing and we love it here. They have an indoor waiting area.

They are my go to for an oil change. They do good work at a reasonable price. I usually get in and out quickly and since I have an older vehicle, the top off service mid-oil change cycle is a plus. read more

Dropped by the Goleta shop for an oil change. Was quoted $175, by 2 people. WTH My husband had his oil changed 4 months ago for $80. Same car, 1 year newer. Scam. 1 star only because review wouldn't post without a start rating. read more

Pretty solid team here! A little young but this team took me in as a walk in for a quick smog check at the last minute! They got me in and out with time to spare on my lunch! Even the girl that charged me was polite and a pleasure to work with.. I'd say I'd come here again for a smog check! read more

I had a flat tire on Sunday and all the tire shops were closed or couldn't help me. Marco the manager on duty was more then willing to help me out unfortunately the tire was unable to be repaired, however he put my spare on free of charge. I was thoroughly impressed by his professionalism, but more his humanity in wanting to help someone out. Thanks for looking out for others. I hope management sees this post and recognize his service excellence! read more

Avoid this Jiffy Lube center at all costs. Should you choose to come here willingly...you may end up with a damaged oil filter cap like myself and not know it until you take your car in for its next oil change. In my case I was not in the area when I needed my next oil change -- I took it to a Jiffy Lube in northern CA where they told me that I would have to buy a replacement oil filter cap because the current one was damaged and unable to removed without breaking it. My initial reaction was to call the Goleta Jiffy Lube location to explain to them that their employees damaged my oil filter cap, that I was being charged for a new one and that I was unable to drive it in to show them. When I spoke to the first employee he made me repeat my License plate number 7 times (I work in customer service and read the letters/numbers VERY CLEARLY all 7 times!!!) after which told me that I was not in the system. I asked for a manager, because I have been a customer of this Jiffy Lube for 8 years, with three different vehicles and should definitely have been in their system. The next person I spoke to made me repeat my License plate number several times (increasing my frustration -- but I remained calm) and told me, again, that I was no longer in their system. I asked if he was the manager and he said no. I asked for the manager for the second time and was placed on hold. Lamarr answered the phone and I told him that I was not interested in reading my license plate out again and that I want a refund or else I would have someone come into the store on my behalf. Lamarr said that their system was wiped out 6 months ago and that my information was probably lost so that there was nothing he could do. It was at this time that the Jiffy Lube employee in Merced handed me the invoice number of my last Jiffy Lube visit at the Goleta Store from June 2016. I recited the invoice number to Lamarr and his attitude changed. He asked me to email the store with my current mailing address for a refund of the new part. Will I ever get this refund? Most likely not. But as someone who has worked in customer service for many years I am more focussed on letting customers out there know that this is not a store they should trust with their vehicles -- I won't be returning here again, and I urge you all to follow suit. read more

Jiffy Lube - Damaged oil filter cap - Auto Repair Near Me - Goleta, California

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After waiting a hour and a half because they didn't have workers they still managed not to complete the job.after paying $112.78 just to be fast I decided to come here when I pay $55 at the dealership they couldn't even reset my light...I would be careful if they don't know about cars how would they work on them read more

Jiffy Lube - Showing what they charged when they can't complete The job correctly - Auto Repair Near Me - Goleta, California

I took my husbands car in because he need a new brakes when they took off the brakes they discovered that The bracket that holds the brakes on wasn't attached from the previous owner. We were told to the part wouldn't arrive for another day after sitting there for a few hours of them working on it. The owner comes over and asked if there's anything he can do. I told him that we have a trip planned leaving the next morning and that we will be unable to make the trip because of the issues with the car. All of this was obviously out of everyone's control but the owner took it upon himself to find a part it was available the same day and even though the wait was a long time overall for the car to be ready for service was Superior and I would highly recommend them because they addressed all the safety concerns and made sure we would have a safe drive. They gave me a phone charger because we had been there so long that my phone was dying, they brought my daughter and I water, they offered to DoorDash us anything we needed and overall we're just a very accommodating staff. Aside from that they also had the best prices in Santa Barbara I am a huge person on research so I made sure I was getting a good deal And their price was about $500 lower than any other place in Santa Barbara. read more

Mario was the best. He explained everything and when issues came up he went over them with me before moving forward. Fast, friendly service people who didn't talk down to me made me feel welcome and respected. Would recommend highly. read more

Overpriced compared to a dealer. They were nice, and there was an area set up for outdoor seating, but $120 for an oil change is very high. My dealer does an oil change with a tire rotation for less. read more

This jiffy lube is terrible. I went there for an oil change, which was already about $50 more expensive than the Toyota dealership down the street, but that would be alright if they had quick and good service. But the oil change still took over an hour and a half with only 1 other car there. And then they tried to upsell me on 3 or 4 unnecessary services. They tried to convince me I needed a new cabin air filter by taking mine out and putting a bunch of dirt and flowers on it. Despite the fact that I had just changed that filter and it was perfectly clean before I went there. And then when I went home I pulled the filter out still full of flower petals that they didn't even bother wiping off before putting it back in the car. So in short, avoid this jiffylube at all costs. read more

Excellent service. They were very thorough and covered all the fluids and check point areas. Cleaned all my windows as well. Polite a d friendly. I highly recommend this establishment on your next oil change. read more

Do not take your car to this place! They didn't tighten the drain plug in my daughter's car and it rattled out while driving on the freeway, losing all the oil and ruining the engine. Their service manager Gene Cantrell, acted like he cared but simply made excuses for their horrible workmanship and blamed my daughter for the problem they created. Now we have to go to battle with them. See you in court, Jiffy Screw Lube read more

I took my car to this location to get an oil change. It is cheaper to get an oil change at the dealership. Since I took the car in, it has smelled like burning oil. I have not been able to get thr read more

Would strongly advise against going here! I got a smog check (which was already on the expensive side) and it wasn't until after I had paid they informed me that they had broken off my interior door handle! I got no apology. It took them days to order the part (delaying a planned trip) and they ended up ordering the wrong color which I accepted to just be done with the whole ordeal. Definitely never going back. read more

Went to get a simple oil change, and came out with my car making weird clicking noises. Will not be going back there again.

Scammers! They charge double what the dealer does and you leave wondering if the oil was ever changed. And they always try to rip you off by telling you your car needs something else. Go to an actual mechanic or the dealer. Avoid these fast oil change crooks if you can. read more

Months ago I went in to purchase a 4 set of tires. After purchasing the tires I asked if my transmission fluid could be checked, and how much it would cost to re-fill it. They offered to do it for free since I already purchased the tires. That sounded like a great deal-- I don't think any logical person would turn it down-- so I agreed. But the deal was a clandestine type. Which I don't understand how that is allowed. I did not realize the nature of this promotion, until after the service was completed. I drove home, and within hours my car stopped working, its a pretty new model so it was really odd that it just stopped suddenly. Later after consulting with many mechanics I found out that transmission was damaged due to the lack of transmission fluid. Therefore, leading me to conclude that when the transmission fluid was replaced by Jiffy Lube, they either did not add the right amount or did not seal it right and caused it to leak. I went back and explained the situation to the manager, and he deflected any type of accountability. He was a bit rude about the entire situation, even though I was willing to work things out in a polite and civil manner. I did not want to post this, because I am the type of person that understands that we all make mistakes. What I did not appreciate was the lack of responsibility. I hope they are able to get better management that is able to understand the severity of circumstances and take responsibility for their actions. The lack of professionalism that I have experienced so far in this location is astonishing. read more

Oil change $120 compared $50 at dealers. save your money if you can wait at dealership.

Great team and great prices!! In and out over my lunch break!! I will keep coming back! Thank you!! read more

Just finished up at the Jiffy Lube off of Hollister. The guy that helped us was named Tim and man was he a kind, personable employee. You could definitely tell that he was a kind soul and not just business friendly. He helped my husband and I with a quick oil change and gave some amazing advice on care for our vehicle without pushing their services too hard. Also, Jiffy Lube offers free top offs for wiper fluid and oil, you can't beat that! While the price was about as expensive as you'd imagine, their quick and friendly service definitely rates them at 5 stars. read more