The staff is super kind! They explained everything! They took care of my tires and with such…read moreefficiency, it's so nice to go to a place that is so professional. Every of the gentleman were so happy and kind.....

Great service, amazing staff. We had a slight issue with a tire, but the Team at both the Appleton…read morestore and Oshkosh made it right! Highly recommend Discount Tire!

I had suspension issues that 4 repair shops couldn't figure out. 3 were GM dealerships. One a…read morerepair all shop. Contacted Richmond Street Automotive for an inspection. Had very friendly and knowledgeable conversation with him. Made quick appointment and received excellent service with several very knowledgeable staff and got my car repaired to the best it has been since I bought it. Thank you Richmond Street Automotive. Everyone there deserves a pat on the back. I will definitely be using your business for all my repair needs on my vehicles in the future. GOD BLESS YOU ALL and thank you very much.

These guys are great! I called late morning with a rush job. I got a same day appointment, out in…read morean hour, friendly & knowledgeable staff, great price too. I love this place

Let me start off by saying, I am a 69 year old, fairly independent widow…read more I ended up stranded with a flat tire at the Kwik Trip in Winchester, WI, 90 miles from home. After calling AAA who outsource to a towing company (my 2015 Caravan does not have a spare, just a temporary repair kit) that was too busy to tow me, my Daughter-in-law from Mequon arrived. She removed the tire and we drove around the north side of Appleton, and stopped at 4 different places---no one had the time to fix my tire. Rays Tires is across the street from Fleet Farm so we walked in and the guys took care of us!!! Service beyond expectations!!! Chivalry is not dead. I can't say enough about the personal care they offered. I only wish I lived closer so I could always rely on them for Auto care!!!

21 year customer but not one to place a review because "that's where we've always gone"…read more We've trusted Rays for tire replacements, alignments, and other work. Two examples of "major issue becomes minor" lead to the 5 star rating. 1. We received 2 quotes for a major amount of engine work and then break work from an official dealership location within eyeshot/walking distance after routine checkups. Ray's Tire provided a 2nd opinion helping us understand what was truly occurring, what was required and other options. $4k in savings between dealership and reality. 18 months later the vehicle in question is running fine despite "impending doom" from said dealership. 2. Our van developed a horrible squealing sound, trouble breaking, turning and driving..nearly overnight. A hickory nut had lodged between parts of the break assembly. Rays removed the offending tree nut and didn't exaggerate any cost at all. Many places...without names...in Appleton..would charge steeply for the simply action taken, and quote 1-2k in unneeded charges just for your trouble. Ray's Tire is truthful, accurate, provides value and quality work.

I keep forgetting to do this! I take my 2007 Dodge Caliber, and my 2014 Toyota Camry there for…read morecertain services and tires. I have been SO pleased with the service. As a female, I often get talked down to when doing anything automotive, but I have never had that problem here. Dave and Brent (or Brett...bad with names) are awesome. They speak with me like a person, greet me by name, I have never felt overcharged, and the service is always quick and pleasant. I was told Pomp's is still family owned, and it really shows in the service at this location I will continue to bring my vehicles here. Even if, on occasion, certain places are cheaper, I'd rather spend the extra $$ to be treated like I matter. I love being greeted by name, and being genuinely remembered. I'd give them more stars if I could!

Pomp's charged me more than what they said would and damaged my wheels due to their negligence…read more I scheduled for them to do removal of my old set tires, remounting of new tires and wheel balancing. When I brought them at the time as scheduled earlier in the day, they could not find my reservation. It was okay though and I left the tires there so they could do the work and call me shortly when it was done. I asked them to be careful with them and not damage the alloy wheels. About an hour later Pomp's called me at home to tell me that they were done. When I returned to pick them up I asked if everything went okay, and the person there said yes. I then was told my total bill was $105.05. I said that earlier in the day you told me over the phone it would be $80 plus tax. The guy responded that my tires were low profile ones and that is why cost more. But when I called him earlier that day for a price quote I told him the size of the tires to be mounted. These people at Pomp's are in the tire business and (should) know these dimensions is are a low profile tire. Then why did he quote me $80? I paid my bill and started loaded the tires up. About half way through I noticed that one of my wheels were scratched. The Pomp's guy told me it was there before and that "they had pictures". I do not recall that damage to that wheel or any of the other ones. Then he picked out a s very small chip on one wheel about the size of a fly speck. I said that was there and I knew about it. You notice that Pomp's told me this after I paid my bill. When I got my wheels home I had to carefully clean off the adhesive left from the old stick-on wheel weights, yes Pomp's did not clean it off. I noticed they had gouged the paint, on all four wheels, apparently with a screwdriver or similar tool when they tore off the old weights. Although the damage is on the inside of the wheel, it can be plainly seen from looking from the front. And it is a lot bigger than a fly speck. Well, I have pictures of it too. If I knew that Pomp's were going to damage my property like this, I wish I would have taken the wheel weights off myself. One thing the guy claimed at Pomp's was that the person who mounted and balanced my wheels did all of their high end cars like Corvettes. Ha, I think he must have been confused, I would not trust this guy with a Chevette. Pomp's does not honor their price quotes and they are careless with customers property.

Made an appointment to have my brakes checked. Explained i just had new brake pads rotors and…read morecalipers and caliper brackets installed. Along with a new master cylinder and my pedal would still fade to the floor after holding pressure on the pedal for a period of time. They test drove it then proceed to tell me they have no idea what is wrong. And charge me $78.00 which is what I was quoted. Thats not the complaint all they did was tell me something I already new. I was expecting them to at least test the ABS module or the sensors. And I know this wasn't included in the so called inspection but they didn't even offer any suggestions. So basically if you have brake problems and are worried about the safety of the vehicle don't go to Matthew's tire.

A couple of weeks back, I was leaving for out of town due to a family illness and when getting gas…read morebefore the trip, I was having issues with getting the car started. Knowing I couldn't get on the road with a potential issue like this, I was going to go to my local dealer. Instead, I went to Matthews on College Avenue hoping they could get me in to find out the problem. Not only did they work me in right away, they discovered I needed a new battery, did the service and I was on my way to my trip in a little over an hour. The staff was super accommodating and I am very thankful they were kind enough to take me without an appointment as a walk-in.

I had a nail in my tire. The only tire store open at the time was Sam's club. I got in just before…read moreclosing. The attendant reminded me that They would be closing soon. They fixed the tire in about 45 minutes. The cost? Zero! No charge. I know where I am going for my replacement tires when the time comes.

The food there is good and arrives fast. No waits, furthermore the prices are high but everything…read morethere is amazing.

Nice employees, fixed flat, expert service. Thanks! I would recommend this store over the others,…read moreas they seem to be on the ball.

I used to use this shop for my fleet vehicles. We had 40+ vehicles in and out for preventative…read moremaintenance. The previous shop manager did a great job keeping in communication with us and moved all repairs/oil changes along without issue. He had since been promoted and the service and customer service has taken a serious hit. We have moved our entirety of maintenance elsewhere with the poor customer service, extremely long service times, and genuine apathy whether or not they have our service.

Best place in the valley to have your car fixed. I won't take my vehicles anywhere else.read more

I'll start off by saying I'm a very picky dude, but I would trust these guys with any vehicle I…read moreever own. They are very fair, honest, and their pricing is actually very competitive. They had my tires mounted and balanced in less than an hour, and their pricing was the best around town!

appointment setup was easy. Parts ordered in a timely fashion. Repair completed quickly and…read moreefficiently. Very satisfied. I am a repeat customer. staff friendly and efficient.

I came in for battery. 1st thing as they opened. Service was prompt. But $502 for battery? They…read moreentered the odometer reading on my truck way off. Claim to use Napa batteries. Napa.com has batteries for my truck at $190 to $250. Receipt I was given didn't break down cost of part or cost of labor. Also shows they claim a "European series" part. Didn't know ram 1500 was European. I mean fiat did buy them out a few years ago. I'm just not understanding how they justify this costs.

On our way to MI and came out of our Airbnb and noticed our tire was low. Was able to find this…read moretires plus just down the road. We went there at 7:30 in the morning and the manager was nice enough to get our car in the shop within 15 minutes found the tiny hole and plugged it so we could get back on the road at a decent time. Cudos to Max and the store manager for their speediness.

I made an appointment online on a Sunday morning. I drove almost 1 hour to the shop at 2pm and as I…read morewas pulling in I got a call from them stating they don't have the tires in stock. The person I spoke to said they will have them in by Tuesday and he will honor the sale price. Made an appointment on Tuesday. Tuesday morning I get a text appointment is canceled. Check the app it has me listed for 3 appointments on Tuesday. 2 canceled and 1 is not. I call number on text message and get no answer several time over next few hours. I googled the store and the number in the text message was the wrong number. I calll they advise me appointment is still set. I get there they put on the new tires. When I go to pay my bill is $500 more than it should be.. I explain to the guy I was told since my appointment was canceled they would honor the sale price. He said I can knock off $130. I told him absolutely not I want the sale price I was promised. Thank the lord I screen shot the price and showed him. I asked him who did I speak to on Sunday and he said store manager. I said call him. He then honored the price finally instead of calling the manager. Meanwhile I can see the work order on his desk and the sale price was hand written on the form. So I guess he thought I was another push over that a mechanic shop could scam on price. Even the the tires are great I would never go back to any tires plus. The app is not super user friendly and accurate.