Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Great mechanics, friendly and honest. The team at Glenn & Sons never does any unnecessary work. We…read morehave been going to them for over 20 years and they are fabulous!

A great garage! They actually patch a tire leak, not just plug it! Guaranteed for the life of the…read moretire. Great guys! Great service!!

I've been using D Wells for approximately 20 years. Their work is very good. They've always been…read morevery helpful with identifying issues that are real. Specifically, I've had a couple of service places create the issue to generate more business. D wells is very trustworthy for those that don't know much about servicing their vehicle, this place is one I would recommend to be sure you get what is needed and not mislead you for unnecessary work.

Johnny of the concierge department helped me get a tire ordered and set up an appointment for…read moremounting it within a day! awesome service

all this place wants is your money bought a set of 4 tires back in the spring of this year now…read morehaving issues with the tires and can't get them to look at the issue having with them extremely disappointed with them won't take the time to look at took a chance here and now sorry i wasted my money here don't know what to do now thank you

I used them years ago to swap out suspension parts. Very helpful to have a lift, proper tools,…read moreand the owners knowledge and contacts available when doing repairs. I am going to rent a bay again soon as I now need to do a tune-up. If your are older and tired of kneeling or scooting under your car to do repairs this service a God send.

Dale is a SUPERHERO! First of all you won't find a lift rental in the Chicagoland area nearly as…read moreaccessible as this. Secondly, Dale is so helpful and knowledgeable, he saved me hours of headache and frustration when I was struggling with my brake job and transmission! If you can't find a tool I can assure you he's got it! Worth the 1.5 hour drive! Will be definitely going to him for ALL of my future car needs oh and did I mention there's an equally great body shop in the same lot

They misdiagnosed my problem and never refunded the money spent on parts. No return phone calls or…read moremessages.

Responded right away, giving a time of their availability and description of options that may be…read morewrong. Arrived on time and quickly diagnose the problem and resolved the issue completely. I like how they explained everything provided quality and value for the service request. Exceptional service!!!!

I have been bringing my cars to this shop for well over 6 years the service has always been…read moreexemplary and the customer service is great here junior does a great Job.

I had a 2015 GMC Sierra pick up truck that was serviced regularly with Velasquez Complete Auto Care…read morein Round lake and Gurnee since 2017 and it was running good until February 2022. I went to Velasquez complete auto care in Gurnee in late January 2022 for an oil change, days later in early February, my car stalled on the side of the highway driving to work with no oil pressure observed. I contacted Velasquez complete autocare in Gurnee and they stated just to come in to the shop see what the problem was. I get my vehicle towed to their shop and they said it was a failed oil pump and that I needed to replace it along with a timing chain, so I went ahead and purchased a new oil pump to be installed and days later as I was drivng on the highway in the middle of winter my car stalls again! I get my vehicle towed back to their shop and they state that my entire engine Is no longer operable and needed to be replaced! All of this occurred 3 weeks after my oil change in January. What?! I asked how could I have complete engine failure after I had a recent oil change, a recent oil pump replacement and this not be something that was noticeable. I had no other options and got them to replace the engine. All of this was a total mistake, worst decision I ever made. The replacement engine was worse than the original. I was told by a district manager that all the recent replaced parts were under warranty.  Well each time I got my truck back I had engine problems, misfire of cylinders, engine stalling, truck not starting, engine check light on for 6 months! I got stranded with my truck stalling with the same issues in Tennessee and had to get it fixed at a NAPA shop down there for $900+ and Velasquez said they would not cover it. Bring it back to Velasquez shop in Gurnee to fix it under warranty and they never did.  The last time I picked it up after almost 3 months in the shop the engine light comes literally on while getting gas the same day.  I spent over $12,000 dollars in repairs and it was all a total waste. Never go to this place. They fixed nothing and I had nothing to show for all the money I spent.  I could not get rid of my truck fast enough because each time I got it back after they fixed it, it broke down again. I have 2 vehicles that have lasted well over 10 years with no issues like this and still run with minimal maintenance. Totally disappointed with their quality, communication and follow through to honor their work they said they would do. My supposed warranties for the major mechanical items did absolutely nothing to help resove the constant issues I had to face.  I got stranded on the road 3 times.  I had to have the truck towed to their shop 2 times after they "fixed it" and have nothing to show for all of it.

On my way to work, I stopped to your location to get an oil changed, on 05-01-20 so an oil change…read morewas given, when I got home the car was leaking oil, so I waited til next day and still leaking. I went back on 05-4-20 and I was told the the oil pan was cracked. When I brought it to your location, you inspected the vehicle before the oil changed and it was never mentioned to me about my pan being cracked. Today I went back to your location, and I was told that it would be a $500.00 dollar fix, this is your error. I did not come in with a cracked pan. I was told today 05-04-20 that the pan is old and rusted and that's why it was leaking, how can you not detect this after inspecting the car before the oil change. I am attaching a picture of the Oil Pan, and from the picture you can really tell its rusted how come your team did not detect this if car was inspected.

Service Quality Value. Three key ingredients to get your older car or pickup truck running like a…read morewell oiled machine. Honesty is their best policy.

I reached out to Under The Hood for brakes and sn oil change and they're responsive timely and they…read moredo great work, it was efficient i could leave it overnight for repairs, it was long over priced and I felt like I got bang for my buck.

From the owner: Here at Under The Hood Automotive we take pride in every job that we do, no matter the size or…read morecomplexity. From oil changes, to engine repair, you can count on us at Under The Hood Automotive to get your vehicle up and running as it should, and a smile on your face when you leave! We offer free full vehicle inspections and estimates so you know what needs to get services right away, or what could wait a few thousand miles!

Fast efficient and reasonably priced. I take my truck in Corvette there. No need for an…read moreappointment. I was helpful and friendly.

Quick, friendly and efficient service at a fair price. Clean and comfortable waiting room.read more

I was in a pinch trying to get my old RV moved prior to a deadline, with a no-start engine. DK was…read morefast and friendly -- came out to me at my storage yard and had me up and running in no time, and took the time to make sure I could get out of the ruts it was parked in, too. Great service, fair pricing.

From the owner: Honest and fair work Dedicated to making sure we repair…read moreyour equipment right the first time. Over 15 years of professional experience. One stop shop we offer fleet maintenance and repair Small engine repair Welding services Engine rebuilding services Heavy equipment Automotive Motorcycle Dirt bike Atv Scooter