The employees are friendly and very helpful. They got the oil and filters changed super fast…read more Then walked me through resetting it on my new car. I can't stress how nice the employees are enough

As soon as I arrived Steve directed me to lane 2 and came out with a bottled water and a Reese's…read moreTake 5. He was extremely cordial and I really appreciated that. I explained that my dash said 15% and according to my last oil change sticker I have approx 600 miles left. After I popped the hood and pulled in with Eric's guidance he came to my window and asked when was my last oil change and I told him and explained what the dash and sticker stated. He said I could drive up to 8k miles between oil changes. The oil was still clean and it didn't need to be changed right now. Steve came back over and stated that they were honest people ( I sincerely appreciate that) and that I didn't need to pay $100 right now. Eric asked me the mileage on my truck and wrote me out another oil change sticker adding 3K to the total. Steve came back over while Eric closed up the hood and changed my dash from 15% back to 100% and told me when it gets down to 20% to come back and see them. I have to say this is my 2nd time at a Take 5 (the first was in Greenwood) and both experiences have been exceptional!

I was shopping an AC replacement for a 12 year old car and kept getting quotes worth half the…read moreresidual value of the car, in mid May I wanted a working AC system, but didn't want to improve an old car 50% for intermittent summer use. Carmel AG came back with a price I could live with, got it done in one day, and Will is one of the nicest guys on the planet. Going forward, I won't use anyone else.

From the owner: At Carmel Auto Repair, we specialize in fast, honest, and reliable vehicle repairs with a focus on…read moretrust, transparency, and long-term customer relationships. Whether you need a quick oil change or full engine diagnostics, we treat every car with care and every customer with respect. Here’s what makes us different: ASE-Certified Technicians – Our experienced team has serviced over 10,000 vehicles with accuracy and dedication. Same-Day Service – We prioritize speed without sacrificing quality. Most repairs are completed the same day. Free Diagnostics – Get upfront, transparent estimates with no pressure and no hidden fees. Complete Auto Repair – We handle brakes, suspension, A/C, electrical systems, hybrid vehicles, transmissions, and more. Hybrid and Electric Expertise – Specialized in diagnostics and repair for hybrid and EV vehicles. Clear Communication – We explain everything in plain language, so you understand exactly what your car needs. Comfortable Waiting Area – Relax with Wi-Fi and refreshments while we work on your vehicle. Locally Owned and Operated – Proudly serving Carmel, IN with a commitment to community and quality. 2-Year Warranty on Parts and Labor – Because we stand behind the work we do. If you're looking for a repair shop that delivers real value, real service, and real results, Carmel Auto Repair is the team you can count on. Book online or call today to experience the difference.

Straight-forward quote including parts & service…read more Got me in and out and explained what was wrong as well as how they fixed it. Were able to schedule the work and fit me in, in less than 24 hours. Replaced my starter and the battery-to-starter cable, and were straight up throughout the process! Thanks!

I supposed to get the machine to his shop but the suppler gave me the wrong parts so my car was on…read morehold and I got to canceled the work. They are good people so I recommend their services to everyone !

I am thankful for these folks being available while my wife was traveling. The check engine light…read morecame on while traveling, and the concerns elevated. My wife called me with the news, and I was concerned that during the holidays, service and parts resources would be limited. I was able to get a fix on my wife's location and immediately reached out to local repair shops, only to find, as expected, that many were closed for the holidays. Dynamic answered the call and provided the most needed assistance. My wife arrived at the location an hour before opening. Once the mechanics arrived and opened the doors, they quickly evaluated my wife's car. The tension in the situation was relieved when the concern was identified and its severity reduced. We cleared the EVAP system error code, and my wife continued her journey home. There were some complications with administering compensation for the services, but we worked them out.

Quick, affordable, and quality work. Not to mention, great customer service! I highly recommend…read morethis place.

This is my go-to spot for car work. Most recently, I think the attendant's name was Marcus, noticed…read morethat there was too much air pressure in three of my tires and too little in one of them. It was a quick and free service!

Highly recommended! Quick and professional automotive technicians. Fantastic experience every time!read more

This place is a fair and honest place to get your car diagnosed. We took my car in not knowing what…read morewas wrong with it and they were quick, transparent, and really nice about how to get to a solution. They didn't pressure us to go ahead with the service and were willing to explain the approach that they were going to take. Although I didn't end up getting my car fixed here, I would definitely take it back in the future just because of the nice service. I feel like that's really hard to come by in the automotive industry and so we really appreciated their transparency.

Last week I brought my car in because of three warning lights. One they said they couldn't fix…read more(back-up camera), the second (tire pressure) they passed on, and the third (brake pad sensor) should be replaced. They also told me that all lug nuts should be replaced 5/wheel, 20 total. I agreed to replace the brake sensor and lugs. They told me the lug nuts would be over $300 (that's $15/nut), but I m a senior and can't do the work. Today I brought the car in to get the work done. I told the service guy twice that I had to have the car at the end of the day and he agreed. I never heard anything from him. Finally I called but couldn't get through and left a message. He never called back and I have no car. That's what I call shabby treatment. What makes it sting is that I'm paying premium prices for the experience. Stay away

I searched all the places around town for new Michelin tires, this place had the most competitive…read moreprices ( better than Costco, Sam's, Walmart, Tire Discounters and more). They made a reservation, did it in the time they quoted and final price was actually 5% lower than original quote...how can it be better than that. Mechanics took care of my car, kept it clean and did a great check of everything on the car before returning it! I have found my new 'Go-To' service center. Thanks

THEY BROKE MY RACK!! I only came in for a brake INSPECTION and I left with my power steering…read morefailing and my brand new rack destroyed. They never said anything. I just got my rack replaced very expensive and only got to enjoy it for a few days. Turns out they tried to fix it with zip ties and NEVER SAID ANYTHING!!! It could have caused a fire and I would have never known. Before I had left the place I asked them why my steering system is all messed up now and they tried to say it was my power steering pump but that was recently replaced as well!!!!!! They are not reliable and untrustworthy and should NOT be in business. I will NEVER be there again. Not to mention this is my first ever experience with them!!!

We were in and out for an oil change in no time. They didn't check our tire pressure as we were…read moretold they would. The people under the bays did not like the car next to us and they kept complaining about the car. It was very unprofessional. They also did not offer to reset the car's oil change light. It could have been better but they got the job done. One other thing, it was gross when they insisted on tapping the credit card on their own with their oil gloves on.

I've been struggling with how to rate and review my experience with this location of Valvoline…read more I'll start off by saying that Valvoline is my preferred oil change spot. I'll go out of my way to use Valvoline, though I don't live particularly close to this location. I pulled up to this three-bay location. It was clear that on a warmer than usual day with the sun out that this location was doing a brisk business. While I'm typically greeted upon arrival at Valvoline, on this day I wasn't greeted until it was time for me to pull into the bay. The employees were friendly. Andrea, who is an assistant manager, was clearly engaged and active with everyone. I really like the option of staying in the car. I stated I wanted a Conventional oil change. It's the low-end option, however, my car is older and it more than suffices. I opted for windshield wipers and I had a $10 off coupon. The wait was longer than usual, however, given the brisk business I expected that. It was fine. Once I was in the bay, things went fairly timely. They did seem to have difficulty changing my windshield wipers. Andrea made a point of noting the cuts she'd gotten on her fingers. As I'm a Valvoline regular, the option of e-mailing my receipt was offered and taken. In theory, things went pretty well here. However, I'll admit a couple things bugged me. One, while parking in a bay I heard the assistant manager talking to an employee about going home when he was able. The conversation went that he'd been unable to stay to a time she needed so, essentially, he might as well go ahead and go home. I obviously know nothing about the employee, but I do know that HR conversations shouldn't be had within the listening ears of customers. Even if everything was perfect, it "sounded" rude. The experience also seemed to me a bit overpriced. Maybe it's not. Maybe it's perfectly fine. But, the oil change is typically around $39.99. I paid around $96 total. So, I paid over $50 for windshield wipers? Plus, I had a $10 coupon. Unfortunately, this also leads to the fact that I never received the receipt via e-mail. My e-mail is correct in the system - I regularly get e-mails from Valvoline. So, that's not it. As I'd already had an issue with the swiping of my card, it just makes me a bit nervous to not turn around and get my receipt. I don't know. This definitely wasn't a bad experience. It just didn't rise up to the usual Valvoline experience. To her credit, and it must be noted, Andrea was friendly as was the other employee. However, these little things distracted from the experience. If I could go 3.5 stars, I probably would lean that way. Unfortunately, I can't. In the absence of that option, I'm acknowledging that this wasn't quite a miss, but it was a rare off-day for Valvoline. I'll definitely use Valvoline again, however, I'll likely stick to my more preferred locations.