We have always had our service done at a local Chevy dealer in Lake Elsinore. But the customer service and atrocious service we have had left us with some questionable and honest service. We have never been to the Jiffy Lube in Lake Elsinore. First time was a very good 5-star great impression of what customer service is suppose to be. We received top rated customer service from the beginning with no up sale. Our vehicle checked out, oil was changed and off we went. The only name we got was Salvadore. He was pleasant and welcoming. Kudos to all of Jiffy Lube staff for the service you provided today. Thank you, WE WILL BE BACK WHEN NEED BE. read more

Service was real quick. As we got there, they asked us what service we wanted and told us we had the choice of waiting in our car or in their lobby. We opted for staying in the car. They finished up the car ahead of us and then began with my vehicle. They explained everything they were doing and checking for. They offer filters, but aren't pushy. They do show you your filter just so you're aware of how clean/dirty it is. All in all, great service by the team at Jiffy Lube. It's a good value and you can usually find a coupon online. Aside from that, the time you save compared to going to a dealership is great as well. read more

Went in for an oil change. Great customer service. Was in and out within 30 minutes. Manuel did a great job in explaining the service they did and what they found. Definitely coming back with the rest of my cars. read more

Jiffy Lube Oil Change - Jiffy Lube oil change for my car. - Auto Repair Near Me - Lake Elsinore, California

I took in my 2014 Kia forte5 because I was told by Valvoline that my brake fluid was low. After a free inspection my brake fluid was good & my brakes with only a single rotor was warped. They did not charge me anything for the inspection and test and gave a full breakdown of my possible issue that can resolve the noise I received from turning at low speeds. They showed me throughly the brake pads,rotor health and tips and safety advice. I highly recommend to use this location. The entire staff was extremely nice and knowledgeable. read more

I came in and everyone was super helpful, very knowledgeable. The service was a great price and even gave me a coupon to use. Definitely will come back. Super fast was in and our. The office was very clean and so was the bathroom. There was a gentleman named Del who was absolutely amazing. He made the entire process so easy, informed me of every detail, and helped me clean out leaves under my hood. He went above and beyond. He was very professional and his manners were immaculate. Such a lost art. the entire team was very attentive and helpful. Thank you Jiffy Lube! Will absolutely be back! read more

There's something very suspect about this place. First of all, they charged me for "labor," after the fact. I have never ever ever been charged for "labor," for oil change anywhere. Additionally, they had me pull up my car and started working on it prior to me reading any information about the cost of services, including the labor, which they charged me for, I waited for about 15 minutes before anyone came to the counter to give me a price breakdown. They didn't honor my national coupon, that says good at any Jiffy Lube, although in the end he still gave me the $30 discount it was five dollars less than the coupon. Do yourself a favor and go to Pep Boys or Valvoline or anywhere else because this labor charge is bullshit. It is bad business practice to start work on a vehicle prior to telling the customer what services they are getting. And they are clearly trying to scrape money off of everybody. I do not recommend this place. read more

Staff did amazingly well! They hit all of the check points, they were friendly and helpful.

These guys are awesome! Go there for all my oil changes, and they never try to sell you stuff you don't need. Fast and efficient!

Wow! Big shout to Salvador! I came in for my tire pressure light because I wasn't sure what it meant he was the first to greet me and told me it was the TPMS. He was super knowledgeable, inspected my tires and filled them up and didn't charge me anything! What a great guy and place! read more

They are awesome, very kind and helpful offering discount prices and finding parts out side of jiffy. Very kind you know I'll come back for those tires really really good deal on tires. I'd recommend Jiffy Lube for tires for sure they go out of their way to help you. Thank you very much for your service. I am a return customer for sure. read more

Went in confused and they were able to help me. Very nice people, make sure that you leave satisfied!

Albert and Diego were incredibly helpful! I've been coming here for years and everyone has always done such a great job with everything I've needed. Great customer service. read more

They lied to me. I brought my truck in for an oil change and I asked how much it would be. The attendant asked me a couple questions about my vehicle and gave me a price of $119. After waiting 10 minutes the manager came in for me to sign the paperwork and the price was now $167. I told him the attendant quoted me $119, he argued with me and said that was just an estimate. It was a scam. No wonder the place was empty. read more

Great customer service Manager Jason Manager Joaquin replaced an fixed my coolant gasket less than 20 minutes brand new flush very satisfied no more check engine light on thank you guys for your hard work read more

Jiffy Lube Oil Change - Replaced my coolant gasket Joaquin Manager Great service well recommend barely waited 20 minutes tops Jason As well great guys - Auto Repair Near Me - Lake Elsinore, California

These liars invoiced me for services not rendered. I have receipts and video. Do not do business at this location or with any location associated with Najjar Lube Centers, Inc. read more

Great service overall. Clean reception area equipped with a modern coffee machine while their servicemen and women work -ed on my car. I used the bathroom meanwhile and it was clean as well. The gentleman that received my car was well and clean dressed. 10 minutes go by and my Honda Pilot was ready. Just synthetic oil change and oil filter. I was informed that the air filter is clean and no need of replacing. I have gone up to pay, I presented my coupon and it was accepted without hassle. The total price was less than the competition. My overall experience was truly impressive. I have been to this Jiffy's before and I will keep coming back. read more

Went there this morning for an oil change with my Jeep and hood latch not latched. Had to pull over on the way to the airport to latch it.

Been coming here since we moved here in 2018, great place great customer service. See Jason, he's very nice and helpful Giving him and his team a 5 star!! read more

Manager blatantly ignored me standing in line. I guess I need to be a white male to get serviced here. read more

hands down best customer service !!! highly recommend you bring your vehicle to this location. honest & friendly. five stars all the way around! thank you del and your team for going above and beyond. read more

This location always takes good care of my car. Joaquin is awesome, always providing great service! read more

i've been here a number of times to get an oil change on all my cars. this location is fast and reliable when it comes to their service. their prices are always affordable and they're willing to help you save where you can. read more

So the prices are higher than the dealership by over 20%. No record of service for Carfax Not Manufactured approved oils Nice people. Just no good pricing Employees are good Staff was nice read more

Jason was quick and his customer service was great. As I pulled into the service line he didn't hesitate to help me with my car maintenance

The manager Jason is amazing! Him and the staff are always so kind and helpful. I have been going there for years and can always trust his judgement. read more

Luis R. Is a rising Star he is vary informative and knowledgeable he was able to point out my trouble spots and clearly articulate what was going on and whats recommended to for my car. Everyone at this location is friendly and the facility is clean. Thank for the Great Experience. See ya next time. read more

Excellent service! Joaquin and his team are fast and efficient. Will be a returning customers read more

Had an amazing experience with Mason and his team at Jiffy Lube , fast, efficient, just all around nice people very pleasant. They didn't have my filter because my car is newer, but they still had one delivered and I was out the door fairly quick, plus all the inspections that they did I would recommend this to anybody John on your car getting done correctly My name is Brian Carpenter and I approve of this message read more

Jason really helped me out and provided me with all the information I needed. Best service in the area and best customer service!! read more

Jiffy Lube Oil Change - Honda civic services ! - Auto Repair Near Me - Lake Elsinore, California

Jason was amazing and the crew worked well in the rain i will be returning in the future thank you read more

Jiffy Lube Oil Change - Auto Repair Near Me - Lake Elsinore, California

Prefer this location. Good and quick service! Joaquin was very helpful and informative! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Lake Elsinore, California

Joaquin was a huge help! Would definitely recommend coming here to take care of any service you need for your vehicle.

Thanks Jason!!!! Great Service Great timing Great price!!! Thanks for the speedy service!!! Great service and very courteous staff!!! Have been bringing my Scion TC here for its oil change for years. It's fast and convenient. They always recommend other thing your car might need or suggest they need!! Thanks again Jason read more

Love coming here. Joaquin treated me great. Fast, accurate and fair prices. Highly recommend!

Jay at this location is always helpful. Although there is recommendations for services I don't feel pressured into anything. I bring all 5 of our cars here and will continue to. read more

I've been bringing my car to jiffy lube for years now, I always have a good experience. Very friendly staff, clean waiting room ( with tv, coffee, magazines and water), the bathroom was very clean aswell. This last time I was told an 1hr & 30min for my car to be done cause they were cars in front of me, however they finished my car in like 40min. Definitely recommend:) read more

Took car in was greeted immediately. Car was pulled in right away, not many people there. Jay did my paperwork and even gave me a 20% off coupon! They were super fast and friendly. This was our second oil change here and we couldn't be more happy with their service and professionalism! Thanks guys, keep up the hard work. See ya in a couple thousand miles! read more

This Jiffy Lube always has the kindest employees and offering to help when they can. Going above and beyond. Thanks Trevor for helping us with our tires. We appreciate your help and the person in the office's advice to ensure our safety. Thank you for serving our community. read more

I went to this location today fir a tire rotation jay and his team were very professional and helpful, even though this location is out of my way, it just became my home base jiffy lube... thanks guys!!!! read more

Always excellent service here! Joaquin helped me today and was attentive, courteous and upfront with all suggested services. Will definitely stay a loyal customer for the great customer service, and ease of quick reliable service. read more