Randle was awesome . I told him what i needed and he immediately ordered the piece and installed it right away. I recently discovered a mouse in my vehicle and he took the initiative to put on gloves and removed the nests from my car. I really appreciate him being so informative about every single question that I asked him. read more

Today the two young been working were kind, friendly, attentive and replaced my burnt out brake light!

I have got my oil changed here several times and recently had my fuel filter changed. The staff were friendly and quick. They didn't have my fuel filter in stock. They immediately went and bought it and came back to finish the job. I felt they did a great quality job and I got exactly what I needed done. The value was worth it. It would have taken me way more time to do it myself. No issues at all here since I've been. read more

Jiffy Lube - Oil Change Stations Near Me - Lakewood, Washington

I had a professional, friendly, smart technician, named Wolfgang, change my oil-- and win me over to be a Jiffy Lube client from now on. This is because I was treated with gentleman like respect, By a technician that was polite, respectful, seeming extremely trustworthy, hardworking and knowledgeable. Your tech, Wolfgang, from the Lakewood store, won me over to jiffy lube from now on! I'm drove away fully satisfied and smiling. Joanna Novicky read more

jiffy lube on 100st has always given me excellent service. very speedy and the customer service is always on poin! This is the only place I go to get my oil changed since I moved here. thanks guys! read more

Came to change our brake lights, and they checked our tires for air as an extra service. We appreciate yall for doing everything with a polite manner and an out job quick and easy. read more

Everything revolving my service and the people who were working with me were great. There was one employee who was speaking very vulgarly and inappropriately to the other workers very loudly. The other workers did not seem amused especially in front of a customer. I believe his name is Damien from what I overheard. read more

Brandon came right out and explained the process. Got my info and discussed my options. Even advised on coupons available. Great location and Brandon was very helpful for a Girl with ZERO expiration about what the difference is in oil types based on make of vehicle and mileage! read more

I came in for an oil change for my Audi A6 diesel. They didn't have my filter or oil. Sent me to buy it. Ok, that happens. I asked if they would be able to reset my service light. Absolute assurance. I let them know I had a "rodent deterrent system" under my hood. The tech doing the oil change seemed confused about several things and had to ask advice. Ok, that happens. Car ready. I asked if the service light was turned off, yes. Diving away, I saw the light was on. The tech tried to reset to no avail. Grrrr. When I got home my husband noticed they completely disabled (cut/broke) cables. When I returned, they were nice and admitted responsibility and returned the amount I paid. read more

I don't usually write reviews however, I was very surprised at how welcoming and professional these guys were! I unfortunately didn't get names but everyone working was super friendly, made sure I got my Oil Change done and even checked my air pressure before my long trip! I had no issue at all. Pretty good price for a basic oil compared to others around the area. Next time I need an oil change in the Lakewood area, i'll definitely hit them up again read more

Incredible customer service every time! The prices seem fair, and I do not feel as though unnecessary services are pushed for profit. Highly recommend! read more

Brandon ans Patricia were very welcoming. As a woman is always intimidating getting my oil changed. The last time I had came there was a different supervisor who seemed intimidating and I could tell the staff did not like him. Brandon was very welcoming and helped me out great. read more

Came at 11:45am on a Tuesday. There were 2 cars being serviced, one in each bay. I pulled up on my work van and was approached by an African American gentleman. He told me the guy that does fleets was away and I had to go to the other Jiffy Lube down the street. I went there and told the worker there what I was told and he said "that's crazy. there is no guy that does fleets, they're all qualified to do them" I have to say I'm not impressed with how lazy the people at this location are. I ended up going to south hill and getting my oil change there. read more

Always trying to sell unwanted services. My worker took Chevy express for oil change they sold him "coolant flush" for 200$. Didn't bleed the system properly and created air pockets in coolant system. Van was overheating for no reason until head gaskets blew. I know it's a bunch of burger flippers work there, but if you can't do something why offer then???? Only use jiffy lube for windshield wipers and light bulbs if needed. I know I'll never use em read more

Went in for an oil change end of June. Have been going for years, and always had excellent service. This time was good, although a technician did something to break the oil filter cap. No problem. The manager said they were going to order it and replace it. I was happy that he took responsibility and was relieved. He informed me it would be a few days and he would call me. He assured me it would not impair my car's operation. I was fine. I gave him two weeks, and nothing. I started looking on line for the part and wouldn't you know it. Every place had the part in stock. I called, and have called several times. Every time, I was told the part was on order. Today, I have had it it. I spoke to assistant manager who assured me they will take care of it. Will they? I highly doubt it. I have been going to this place for years, and they value me as a customer less than a $14 part. What really makes me annoyed is the lying. "The part is on order". How can I trust them to do work on my car now, without fear of letting them under the hood of my car? Will they do the work to the best of their ability? How do I know? read more

The entire crew were welcoming and polite. They were very quick! They made suggestions about my air filter needing to be replaced & even showed me how dirty it was. I would have oil changed there again the future for sure. read more

I had a Ron and a Taylor who got me in and out of there in 20 minutes along with checking all my lights and my tire pressure. They were professional and courteois. This Was my best oil filter change ever!!!!!!! Hopefully their boss or owner of that Jiffy Lube will identify that these guys are excellent for their company, I am continuing to get new people to go to have their service done there! Thanks Ron and Taylor!!!!! read more

I've been to many Jiffy Lube locations across this country, but the one in Lakewood, WA has to be the best. I am always greeted in a very polite and courteous manner and no evil up sell tactics as I've experienced with other Jiffy Lube (and Meineke) locations. When I'm in Lakewood I'll bring my cars to this Jiffy Lube when necessary. read more

Jiffy Lube - Car being taken care of at Jiffy Lube in Lakewood, WA - Oil Change Stations Near Me - Lakewood, Washington

Brandon and Jevin did an amazing job with my car! They are very kind , good at explaining and patient with us! I recommend them ! Great customer service! Thank you again Brandon and Jevin! read more

On my way back home to Seattle from Lakewood my low tire pressure light came on.... Normally not a big deal but in the rain we have been having.... I knew I had to stop and get it checked. I have always had good experiences with Jiffy Lube and just again today Brandon was the absolute best guy I could get. He was the only one on duty and filled up my tires efficiently and gave me the confidence that all was well. I was so thankful he didn't make me wait and was on top of what I needed done! I was in and out of there in minutes! Thank you again Brandon, amazing job! read more

So this is my first time at THIS location Whenever I go to the oil change places, I'm usually with my husband. When they're done, they usually update my husband with everything they did or what else our car may need. Today, although I was greeted, that was it...my oil info still said 48%. When I read the paper, they checked my tires (didnt suggest I need air cuz they said my tires were ok.-when really they're not. They need air) I had no oil on the stick....I read that part on the paper.I just hope my car is cool cuz I'm not cool with my visit today. read more

I went into the closest Jiffy Lube on my lunch break from post (JBLM.) I expected my entire hour to be taken up, I expected an attempted upsell, I just expected to get my oil changed (because it was needed) and to suffer the consequences of that need. I was absolutely thrown to not have a wait during a busy weekday lunch hour (1130-1200). Michael, my Jiffy Lube connoisseur was professional, courteous, charming and all together funny as he processed me through the absolute nonexistent wait. I had no cash to tip on-site but I would absolutely recommend this location for your next oil change...just don't pass it around so it gets super crowded!!! read more

The skid plate on the bottom of my Civic got all cracked and was dragging. I tried to remove it myself but I couldn't quite get underneath it. I took it in here and then removed it in less than 5 minutes no charge. These guys are very nice and helpful read more

I can't say enough good things about my experience at Jiffy Lune today with Bill and Randell. I ran over slushed snow and it caused a weird noise in my car. They immediately checked it out and fixed my issue in under 5 minutes. They were extremely friendly, professional, and knowledgable. Highly highly recommend visiting them. Thank you both so much again!! read more

Absolute worst Jiffy Lube I've ever been to, come here if you want to waste your entire day for a simple oil change. Really fantastic time sitting here stuck in this line that I can't back out of. Says it's supposed to be fast but I've been here for 2 hours in this line. Negative stars this jiffy lube sucks balls. read more

Came here multiple times to get my oil changed in my company vehicle,only for them to say they are understaffed and can't do oil changes.

Took over an hour for 1 car to get an lil change. Only 2 people working and just 1 was doing actual vehicle maintenance. Guy with afro is slow as F. read more

Amazing customer service today, from Zack, and the entire team at this location!! Accidentally drove over something too high for my car, and pulled down my plastic undercarriage, which was then dragging on the ground. Too low for me to get under there myself, wasn't sure where to go.....stopped in at Jiffy Lube, was immediately greeted by Zack, explained it all to him, he was so friendly about it, got me in right away, and did it free of charge. Just, Wow! Beyond great customer service, we will definitely be back! read more

OK service but the technicians were not masking. The guy said I could not use the waiting room because of Covid yet they weren't masking. Hmm. read more

We haven't been to Jiffy Lube in several years because we aren't really fans of the high pressure sales tactics. We needed a quick oil change so stopped here. What a great experience! The techs were really nice and welcoming and we were in and out in about 25 minutes even though there were people ahead of us. They didn't try to sell us anything and kept it simple. Keep up the good work! read more

I drove in for air check in my tires, Monday Jan 25th.....as I left...the TMPS light came on.....drove home.....my hubby came out to check the tires...35/35/35/42 ...oh, and my 2 of my 4 special order Honda valve stem covers are gone...the 3rd one was about to fall off but was saved...I am truly disappointed and will not return again....You guys know me...I have 2 cars done there with full synthetic.....not any more.....you really need to pick up your professional skills and take the time to do things RIGHT THE FIRST TIME.... your company owes me $20 bucks for the new valve stem covers...but its not worth fighting for it... bye! read more

This place is awesome in my experience! Is the guy here named Brandon! He's great! He knows what he's doing.. I had a lot of questions and he answered every single one. You should definitely check this out for an oil change read more

Straight up amazing customer service! Pulled in and they had my truck in and out under 30 min and they did wiper blades too. Each employee greeted me with a smile and made sure to say hello. Seemed like the employees were having a good time as well. Probably the best jiffy lube experience I have ever had. Thanks guys! read more

John O'Connor did a quick efficient professional service. He found that I had a rats nest under my hood! That was the first time that ever happened. He cleaned it all up, did my oil change and sent me on my way. Thank you so very much! Christine read more

Wow. I am blown away. I could type a novel about this place. I was in and out in 15 minutes! Jennifer was SO kind and helpful, she made me feel that we had been friends for years! Keith was professional and efficient! There was one other gentleman who's name I didn't get because he was working! Watching them communicate, and work smoothly as a team was incredible. I've been to a ton of oil changes, and this was the BEST one I've ever had. Thank you guys!! read more

i came for a specific oil change only they up sell me to clean my oil and charge me after i left my oil was leaving i went back they re did it and it's still leaking i think because i'm a female they take advantage it's still leaking because of covid i can't go get it checked how inconvenient is that smh read more

Val was awesome! Helpful and courteous! Offered service that I might possibly need all while making sure not to oversell anything that I wouldn't need. read more

DONT GO HERE!! Got my oil changed about two weeks ago, and a couple weeks after getting it done my car started acting strange so I popped the hood and noticed my oil was extremely low! And as a result my engine blew out for not noticing it sooner and I need a completely new engine. Thanks for nothing Jiffy Lube! read more

Went by to get an oil change, Michael and Jordan were very friendly and helpful getting my oil change done quickly and reliably!

Professional and quality service by entire team. I especially appreciate the extra attention with fluid top offs, tire pressure checks and additional information relevant to the vehicle. This is the second vehicle I have brought in in the past month with the same results both times. Thank you read more