Called to inquire about an oil change and was quoted $110 for full synthetic. I made an appointment and brought my car in. Chuck told me he has been the owner for a year and a half now. He is kind, courteous, and got my oil changed in less than an hour. Excellent service. Final cost was closer to $130 and looks like the base cost was actually $120 on my invoice. read more

Came by for an oil change yesterday and place had no customers inside and not much going on but was told they had no availability for an oil change. They offered to schedule an appointment for another day so I agreed and made an appointment today at 1pm. This place was closed/shut down for several months but has since re-opened. When I came with my appointment today no customers were in the lobby and the phone never rang. They changed my oil with a 45 minute wait. They also put air in my tires and reset the "change oil light" that was on. The guy was nice and friendly. The waiting lobby had no TV (it was off and not sure if it worked?). They also had no water, coffee, or snacks while you wait. They charged $110 for a synthetic oil change and that seemed like a lot for what they did. I might come back, if I do I'll call ahead and make an appointment as they do not appear to want or accept walk in business. But who knows, maybe the place closes its doors again next time I need an oil change? read more

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I stopped in because of a Groupon. I am so happy I did! I love to support local businesses and not only did Chuck meet my expectations, he exceeded them! He was kind, knowledgeable, friendly and guided his staff with patience and positive encouragement. He clearly had a love for restored cars! His shop was clean, organized and very easy to find! Coffee shop next door if you want something yummy to drink while you wait! I will return for any other needs my vehicle may need. I was in and out within 45 mins! 10 out of 10 recommend! Thanks Chuck UP appreciates yours service and kindness you bring to our community! read more

I recently had to make a quick drop off of a vehicle of mine unexpectedly. The staff was quick to get me in and communicated everything with me straightforward, and in a timely fashion. They even went above and beyond to make sure that I wasn't left high and dry when I had to drop my car off for Over the night. They are under new management, and certainly would recommend giving them a chance. Thank you to the team for helping me with my 1986 Volkswagen Jetta! read more

chuck and his staff is very customer oriented and willing to help with any issues. I have been going to them for almost a year.

Chuck and his team delivered outstanding service. They flushed and refilled my brake fluid, which noticeably improved my vehicle's braking performance. Everyone was friendly, professional, and efficient. I truly appreciate their expertise--thank you! read more

I brought my car in for a much needed oil change. They also checked my brakes, which I knew likely needed replacing (pads and rotors). They did a great job on it all, and the price was fair. Very professional! The new owners are doing a great job. read more

Better customer service and prices could be found elsewhere. Oil change and flush took a reasonable about of time.

DO NOT GO HERE! One star. They refused to honor they're punch card for an oil change. Took three hours and charged me for a premium service when I had not asked for it. They refused to give a refund and I was not told the price until the service had been completed. read more

WILL NEVER USE THIS BUSINESS AGAIN. They are not competent enough to correctly diagnose problems with automobiles. They incorrectly diagnosed my car and charged me almost $700. Before they did the work, they called me to ok the charges. They DID NOT tell me that their repair would not fix the problem. Because they could not figure out the problem, they created one. They should have told me they could not repair the problem. I could have used the money at the second shop. TOTAL RIP OFF. WOULD GIVE ZERO STARS. read more

It was my first time using their service.Booked an appointment two days ago.They have great customer service.Haley at the front desk was very informative.I appreciated their detailed information via calls after inspection.I highly recommend them.I live in the neighborhood and wish I had gone here sooner.Very good prices. read more

This place is very close to my house but we stopped going there because we felt it was being dishonestly run. A few weeks ago, we brought our car in for an emergency and they incredibly helpful and responsive and honest about not being able to fix the issue. It is clear the management is different and they have earned my trust for a future visit. read more

These guys are under new ownership. Ignore past reviews because these guys are AMAZING!! I called to get my AC checked out and they went way above and beyond to make sure that I was taken care of and that I knew what was going on every step of the way. My husband and I were looking for a good mechanic and I am certainly glad we were referred here. read more

I didn't even want to rate this place because it is less than a one star review, but this site requires at least a one star so I had no choice. My quoted price for work more than doubled. My car was held for over a week instead of the one day promised. Mechanics are very young and inexperienced. Not their fault. Its management, and management could care less and is very inconsiderate. Lastly, when I did get my car back, the bottom engine cover fell off. Freaking ridiculous. Stay away from this place and save your money. . read more

I was charged for things that I did not ask for. I asked for a refund and was told yes but then when I went in they said NO. I talked to the manager and the owner and the owner lied to my face! He said that when I called in I asked for the service and he was the person I talked to - I talked to a woman! I know this place has ethical problems. Please do not support this business. Also all the people were afraid to call the boss when I asked them to - makes me wonder about the owner. read more

I received a coupon in the mail for a oil change for $21.98 so I made an appt. to go in yesterday. When I went to pay they said my coupon is no good & I had to pay almost $40.00. I just got the coupon so why would they say it's no good? I will not be going back there because they are very dishonest!!! read more

They do a great job! I've taken all my vehicles to them for various types of work. Highly recommend them.

Always Dependable. Good customer service. At least three times last month we had an issue with one of our trucks which had to keep going back in. They took care of it. I appreciate all the effort read more

I've officially adopted them as my mechanic due to their continued excellent work. I will say that yes, you will pay full retail price. Yes, some of their parts are more expensive than alternatives, but still way below a dealer shop. My Mercedes is an expensive fix, always, but they have full guarantee on all their work + they give you the damaged or broken car parts (if you like) so you can truly see WHY they did the work, what was broken etc. *my full radiator replacement + belts, lines and labor ran high, but elsewhere was way higher cost. If you're looking for quality guaranteed work, and somewhere you want to build a continued relationship with from all things like tail lights to transmission to oil changes, I feel 100% satisfaction and recommend them. read more

I recently took my car in for its 30,000 mile service appointment. I was able to get a quote on the phone for the work in advance, which helped my decision to bring it in as they were a much greater value than my local dealership. The total amount I paid ended up being a few dollars different than the original quote, but that was no big deal, especially since they confirmed it again with me before they started the work. Front desk staff was very polite and I was able to make an appointment quickly! I am very pleased with the service I received. read more

DONT TAKE YOUR PRIUS HERE. My tire had a puncture in it, so I took it to Precision tire to see if they could patch it. They told me after half an hour that the tire could not be patched because there was a puncture. They ordered a tire for me and said that they could fix it the very next day. I left my car in their garage. The next day, in the afternoon, I received a phone call that my car was ready for pick up. I picked up my car. I drive a 2016 Prius that still gets regular maintenance by the dealer, and, when I left Precision Tire, it felt a little off-like it was out of alignment. Also, the clock was off by 4 hours. When I took a look around my car, I found several tools in my backseat and a huge panel was just lying on top of my backseat. Additionally, the interior of my car was scratched up on the right passenger side. When I went back to Precision Tire, I was told by Aziz that they'd left my car in neutral all night, which means they left it *ON* (Prius won't shut off unless it is in "park"- prius 101), and the battery died. He also said a door had been left open. They decided to rip off the panel under the passenger seat to jump the battery. They then tossed the panel and their tools in my backseat and forgot about them. If a Prius battery needs to be recharged, there's a port under the hood. A simple google search would've been sufficient to find this information. There was no reason to remove the panel. 'Course, the battery never should've died in the first place. I have no idea what they are doing at Precision tire, but, whatever it is, it is shady. I would never go back there. read more

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I am absolutely blown away by the customer service and accommodation of this business and owner! I called today about needing an oil change, and wanted to find out about the wait time, as I didn't want to be sitting in a waiting room with the Covid virus. The owner is offering the service of picking up your vehicle at your home, taking it for the service and then returning it home, and submitting payment on the phone. I cannot even explain how much this service is appreciated. They have gained our patronage for life! read more

Just had a service performed on my car.great customer service.great prices. Dont take advantage of. Customers. Will definitely go back. Thanks for getting the cruiser back on the road read more

Very pleasant, on time, and convenient to my house. My only criticism is that in the small waiting room, while all the customers were properly masked, the people behind the desk either masked below the nose or not at all. Made me very nervous to be there for more than a few minutes; I certainly would not sit down and wait in that room. read more

I honestly can't see how this place is getting bad reviews. The staff was very attentive and helpful, they were very upfront about the work they would be doing as well as the cost; which was reasonable as I had price checked other local shops. I went in to get my starting system checked and they got to work right away and had me on my way in less than an hour. The manager was very friendly and took the time to talk to every customer that came in while I waited. I've had plenty of bad experiences with shops where the workmanship was poor as well as the customer service. This was NOT one of them and I'll be taking my business here in the future. Automotive repairs are never cheap and this place was very reasonable with their pricing while providing quality customer service. I honestly have nothing negative to say about my experience. Keep up the good work! read more

I personally do NOT recommend go here for any type of business. There was noone at the desk when I got there so I ended up waiting for at least 30 minutes before the receptionist appeared. I don't know how she got the job because her customer interaction skills were seriously lacking and she is about as smart as a box of rocks. She had no clue to what she was doing or saying. I needed an emissions test but she rambled on about how I needed to drive my car 50 miles to before they could do a test. I tried desperately to explain to her that it wasn't necessary for me to take my car on a drive for no apparent reason. She wasn't comprehending at all. After several minutes I gave up and took my business elsewhere. Save yourself some time and money by taking your vehicle to another business that can be trusted. read more

Fast service and friendly staff. The lobby is clean and they do many services prices are good as well. I came here only because it was close to me but I will use them from now on. read more

We were in the process of changing our license information and plates so we needed to get an emissions test. This review is for the test and the customer service in-office only. This particular establishment charged us $25. We weren't familiar with the area so we opted to go here for convenience as we lived closer to this location than the other suggested establishment (with a lower price). The person assisting us at the front desk was Jasmine who was very welcoming and engaging. The place wasn't busy when we visited, so we were able to do our paperwork fairly quickly. We got our results within 15 minutes. read more

Customer service A+. I was in town for a family visit and had issues with our car come up. They diagnosed and fixed our car in time for us to enjoy our stay and be on the road safely with the kiddos. All issues and solutions were clearly explained with understandable terms and in a way that was respectful, and not condescending. Thanks Precision Tune for keeping my family safe! read more

This business deserves more than 5 stars! They were recommended to me by a friend after a few other mechanics in town had overcharged or not done quality work on my car. These guys didn't waste my time or my money. The owner, Aziz, was genuinely gracious and appreciative to have my business. All the employees were very welcoming, professional and polite. The waiting area and restroom are clean, comfortable and well maintained. I will trust them with all my future car repair needs. read more

This is a family-owned business and they are one of the nicest, most courteous staff. I got myself into a bit of a bind and was on a strict schedule to move back to California for a business opportunity. Expressing that to them, they were gracious and sincere in working with me and getting my car repaired (over $5,000.00 in damages) in a timely manner. I cannot express enough gratitude for not only making my car drivable again, but also safe for my kids and I to travel in it. The entire staff is kind and have practiced the most legendary customer service. It's been three weeks since getting my car back and no problems. It runs like it did when I drove it off the lot. Thank you, Bridgeport Precision Tune!!! I am eternally grateful to you! read more

This is without a question the best mechanic shop I have ever known. I've been taking my Toyota Tacoma there since 2006 with any problems. I estimate I have been to the shop probably about 60 times. They have never, ever once been anything but absolutely professional and they do perfect work, every single time. They will tell you what your car could use/need, but they never ever pressure you to do any work. They take walk-ins and can almost always do virtually any repair the same day. Since I have been taking my truck there, they have helped me get it from 250,000 to 500,000 miles!! (Just hit 500k last week). I absolutely give them a big chunk of the credit for the 500k miles. Go here--you can't go wrong!! Also, thank you Precision Tune. You guys are the best! read more

I bought a 94 honda off craigslist, wouldn't pass emissions.was given list of localized mechanics to run diagnostic test, to waive fee so I could get tabs.Called precision got appt.first thing in morning.waited for tests, fresh coffee, kind receptionist.Aziz came out to tell me my car had several problems, would take a week. He listed all the prices and even called me twice on phone, to update new findings, I got my head gasket replaced, timing belt kit, water pump, thermostat, ac system charged, new plugs, etc. He even ran second test right on premises! My honda passed!!! He saved me entire box of old parts to show me, and found a stripped stud on one front wheel, replaced it ..So happy to find kind , God loving mechanics, i also met his older brother also Aziz.picked up my awesome running little commuter car now. Found taillight holding water, they drilled tiny holes in light to drain water and save me from new taillight. I will DEFINITELY be bringing my other 4 cars over for service!!! read more

Precision Tune Auto Care - My new computer car!! - Oil Change Stations Near Me - University Place, Washington

I service my cars here all the time. I have my car, my husbands car, and my sons car on rotation for oil changes. I forgot my coupon once and they honored the coupon rate. The mechanics are professional and simply tell you how "in shape" your car is. If you don't like their recommendation on a fix or quote, then don't get it. I find this place to be a stand up business. My husband an I bought our sons used Camry from this shop about a year ago and for a '92 it was a good buy! They offer free coffee in their lobby and there are nearby businesses you can visit while getting your car worked on. Last Christmas they gave out free items, my daughter got a nice bell she put on her bike and I took a keychain and a free candy...jolly rancher :) I recommend this business 100% read more

They have the best customer service. They are friendly, upfront about costs and options, and easy to work with. It's the only place I'll bring my car! read more

Overcharged for testing and erroneous information provided about diagnostic fees. Owner physically threatened me and I had to file a police report. read more

Patricia at the front desk was amazing! Friendly, kind, communicative. It was the first service I've had done on my new car, they didn't try to upsell me on little extras like air filters, etc. and I was in and out in under and hour which is amazing during COVID times. Definitely recommend, they are the only place I will take my car to service! read more

I highly recommended Precision Tune. I recieved excellent customer care the moment i walked through the door. While on the way to work i was experiencing problems with my front tire. I pulled into Precision Tune. They checked out my tire and found it to be damaged. The owner gave me a loner car free of charge to get to work while they replaced my tires. In such a stressful situation i was treated so kindly. The owner went out of his way to get me work on time and I appreciate it very much. read more

I generally don't like to write these types of complaints but I'm appalled at the service I received today. Yesterday I called about getting a diagnostic test as my check engine light turned on. The woman I spoke with said Saturday's are the busiest day but if I come in right around 830, it should only take a couple of hours. I woke up early this morning and dropped off my car a little after 820am. There was only one other car in the parking lot. The woman checked me in and said it should be a couple of hours. She said they would call me when the test is completed. At 1130am, 3 hours later I didn't hear back so I called to follow-up. The woman I spoke with said she couldn't find my name in the system or the car (Toyota Corolla). She put me on hold to look into it. After she came back on the line she said they found my car but it had not even been worked on yet. She said Saturday's are their busiest day so there was no ETA as to when it would be finished. Obviously I was extremely upset. First I woke up early to drop off my car. Second I understand Saturday's are busy but I was the first car there! Honestly I think what happened is you misplaced my paperwork or forgot about my car. This is the only logical explanation as to why my car still had not been worked on despite being there for 3 hours and being one of the first cars on site. I told the lady I would pick up my car keys and take my business elsewhere. When I arrived, the lady apologized for the delay and said they were really busy again. Why not just be honest with me and say you forgot about my car or misplaced my paperwork? It makes absolutely zero sense that I'm the first one that showed up but yet my car just sits there for 3 hours while every other customer jumps ahead of me. Ive been here a couple of times in the past for an oil change and emissions test but I don't think I'll ever be coming back after the extremely poor customer service I received today. read more

Friendly people, but disappointed. Asked for an estimate over the phone for an oil change on my specific vehicle. Charged way more than anticipated. Bad form. read more