I left my wife's car for an oil change in the morning and gave Jiffy Lube all day to complete the job. I told them to call when ready but not rush, as I wouldn't be able to make it back within 3-4 hours. Some six hours later, I still hadn't received a call, so I called and was told they tried to call without success. I never received that call, and the "dog ate my homework" excuse runs a little thin. At any rate, when I came to pick up my wife's car, they told me my bill was $146.00, which was about $30.00 above the stated cost when I dropped the car off. Long story short, Vincent (I think he was the manager, or should be) understood the situation and made the matter better. This is all it takes to make the matter better: a person who understands, is friendly, and cooperative. From now on, I will come here for all oil changes and only work with Vincent. read more

Horrible services, workers are very unprofessional and disrespectful. Would never ever come back again and not recommending anyone to come.

These guys are a bunch of grifters. While waiting for my oil change that I never got. I notice the 1 guy telling people they don't need an oil change (yet). Hoping they tip him and come back for more. 20 mins later he comes back and tells me I don't need an oil change. I though he was going to tell me I was all set. Waisted a half hour of my time, NO JIFFY AND NO LUBE. I came in for an over due oils change JUST CHANGE MY OIL, GRIFTER! read more

"Terrible service and an absolute nightmare experience. I took my car in on Saturday for nothing more than an oil change, and they didn't give it back to me until Monday. Now my car is leaking oil after they worked on it. It's unbelievable that a place claiming to be professional can mess up something so basic. The supervisors, Matt and Nail, were extremely rude, disrespectful, and completely unprofessional. Instead of helping or taking responsibility, they treated me with attitude and showed zero respect for customers. They clearly do not care about damaging vehicles or wasting people's time and money. I would never recommend this place to anyone. If you value your car and want to avoid serious headaches, stay far away from this Jiffy Lube." read more

I searched "smog check near me" in yelp and this place was recommended. Their website says they do emissions inspections for registration. When I got there they told me they don't do those here. Don't come here for a smog check read more

Scrolling through all the negative reviews doesn't surprise me. As of 3 hours ago my family and I went for an oil change, as the Jiffy Lube employee pulled our car out of the service area, he lost control of the vehicle and ran into a pole. We were given a story of how it wasn't their fault or responsibility. They rushed the guilty employee away and told us he left for the day (which is crazy because we saw him in the building after they made us leave the lobby for closing.) We were told our brakes failed, mind you we've been driving all day AND we were only there for an oil change. They refused to assist with a tow truck and said for us to call our insurance because it was OUR responsibility. I am not sure if every Jiffy Lube is this unprofessional or just this location. They showed not an ounce of sympathy and made my mother feel as if it was her fault. They also refused to let us leave it inside their garage during closed hours. They literally shooed my mom, put the car to the curb side of the lot, dismissed her telling her to figure it out. I will attach pictures and let you all decide the "value" for yourselves. They didn't even have the courtesy to apologize. We were told his name was "Jack W." but with the character of the individuals we encountered today and the dishonesty, I'm not even sure if that's true. We have been Jiffy Lube customers for 20 years. This was by far the most disappointing experience. We realize we can no longer trust this company to have our best interest. 1000% not worth it. read more

Jiffy Lube - Where the JIFFY LUBE EMPLOYEE carelessly ran into a pole. - Oil Change Stations Near Me - Las Vegas, Nevada

If you love your car, don't bring it here. I don't write reviews often, but my experience with Jiffy Lube was so devastating that I feel I must share my story to warn others. What should have been a routine maintenance visit turned into a financial and emotional nightmare that I'm still dealing with. I've been to this Jiffy Lube location a few times in the past without issue. However, during my last visit in 2024, everything went horribly wrong. I trusted them to handle a basic service on my car, but they failed to properly secure the coolant reservoir cap. At first, I didn't notice the issue, but as I drove for a while, coolant exploded all over the engine compartment, smoke was coming out everywhere from the hood. What seemed like a minor mishap quickly escalated into a disaster. The coolant leak wasn't the only problem--motor oil somehow leaked into the coolant system, completely destroying my radiator and causing significant damage to the engine. I spoke to the manager, Neil, who came out to my home to inspect the issue and offered to try and resolve it. While I appreciated his initial effort, the situation only worsened over the next few days. I returned to the shop, where Neil attempted to fix it again, but unfortunately, his efforts didn't solve the problem. Not long after leaving the shop, my car started overheating, and I noticed smoke pouring out of the exhaust. It was terrifying to see my car in this condition. I decided to take it to a trusted mechanic for a thorough inspection, and that's when I learned the full extent of the damage. The mechanic noted that my Jeep had leaked coolant and oil inside of my engine, and that the motor oil is empty. Keep in mind, I only took it to Jiffy Lube for service only days ago. The oil contamination in the coolant caused catastrophic damage to my engine. The repairs required a full radiator replacement, extensive engine repairs, and, ultimately, an engine rebuild. This has been an overwhelmingly expensive ordeal that completely derailed my budget. The financial burden is just one part of the story. This incident has caused so much stress and disruption to my life. I had to take out loans, pull from my savings and cancel vacations to pay for the repairs. I've been without a working vehicle for months, dealing with repair shops, juggling transportation, and trying to piece together the money to cover the costs. After all these months, my Jeep is still at the shop getting repaired due to the damages that has cascaded to various issues caused by Jiffy Lube. I am still making payments on my Jeep! It's really sad. What makes this even worse is Jiffy Lube's complete refusal to take responsibility. Despite providing them with invoices, documentation, and detailed explanations of what happened, they've denied any wrongdoing. Their lack of accountability and unwillingness to even acknowledge their mistakes is both infuriating and deeply disappointing. Before I brought my Jeep to Jiffy Lube, it was running perfectly. There were no leaks, no overheating, no check engine lights--absolutely nothing. The timing of these issues leaves no doubt in my mind that their negligence caused this disaster. I trusted Jiffy Lube to handle my vehicle with care, and they completely failed me. Their actions--or lack thereof--caused irreparable damage to my car, cost me thousands of dollars, and left me dealing with weeks of stress and frustration. If you're considering Jiffy Lube for your vehicle, I strongly urge you to think twice. Their lack of attention to detail and refusal to stand behind their work has shown me how dangerous and costly their services can be. Save yourself the financial and emotional toll--find a reputable shop that truly cares about its customers and their vehicles. If anyone has any bad experiences and costly repairs after visiting any Jiffy Lube, please reach out to me. I am working with a lawyer and an investigator. read more

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super impressed....Just moved here in October and wanted to find a local mechanic, but they were so courteous and got the job done. Wish I grabbed his name to put a shout out! Thank you kind people! read more

Enjoyed the quick and easy drop off and service here at Jiffy Lube today. Asked me what I needed, but didn't try to hassle me about other items that I know need servicing. Just a quick,"want to service or change this?" And I answered no thanks. I was able to use their coupon online for some money off. Definitely a good value for the time I waited which wasn't long at all. In and out in under 45min. read more

Great Customer Service and Knowledgeable Technician. I wouldn't recommend any other location or business. Great value for Ur money. Thanks again Neil, Manager for getting me in and out after working graveyard. read more

Amazing service every time. I have gone to this place around 3 times for about 2 years now and I am always happy with the service. They explain everything to me and always offer help. Pretty affordable as well. Will be coming here anytime there is a problem or a normal oil change. read more

I just want to say that the mechanic name Vinny was very helpful. Service was great and fast! Customer service was on point 5/5. I'll be coming here for my maintenances. Make sure to go to their website for coupons. Thx Vinny!! read more

Would not recommend this place at all. Maybe it was my fault for bringing my car here for an AC problem however I called ahead and asked if they help with that and they sounded very excited to help me. I brought my car in and told them how my AC is not completely cold. I said it was blowing out of the right side cold but the left side is not as cool. I asked the technician how long it would take for them to do a diagnosis and they said this is the diagnosis - him sitting in my driver seat feeling the air come out. He told me the blade needed to be replaced and quoted over $500.00 for the project. This didn't even sound right as he didn't check to see if there was a leak in hose or anything. I brought my car to a mom and pop shop elsewhere and they test drove it around, inspected the blade, weighed the Freon and are doing a dye test. They think it just needs some additional Freon. DO NOT bring your car here for AC issues. How is sitting in the driver side how you figure out what's wrong?! Horrible and unethical. read more

Neal and Jake were amazing help, they helped me figure out what the issue was about my engine running too hot. Super kind and informative!

they refused to give me an oil change. I went to the shop at 5pm, they are open until 6. There were two cars being serviced. They told me that those would be the last 2 cars they would servuce for the night..... even though they still had an hour before closing. read more

I don't recommend this place at all. I took my car here for an oil change back in may and it totally ruined my car. My BMW. I took it back multiple times for it to get fixed and jiffy lube employees kept telling me it's nothing and would brush me off. Now I took it to bmw and damages are 15k +. I DONT RECOMMEND !!! read more

DO NOT, I repeat DO NOT go to this Jiffy Lube. If I could give zero stars I would. They totally destroyed my oil drain plug. See photo attached. If I hadn't gone to Meineke to have my next oil change I never would have known. Meineke was kind enough to replace it at no additional cost than my oil chance which was also significantly cheaper than Jiffy Lube. Jiffy Lube is the worst. read more

Jiffy Lube - Oil drain plug - Oil Change Stations Near Me - Las Vegas, Nevada

No experience workers. I brought my hybrid car to change brake fluid, and the mechanic told me " we don't work with the hybrid car". Then suggested me to Sun Auto service read more

Abysmal customer service! I got there at 33 minutes before closing time. I sat there for ten minutes before someone came up to tell me that they weren't taking any more cars. So many problems with this; 1) Even though I was there more than 30 minutes before closing, somehow that's not good enough? 2) He and his coworker both knew I was waiting within a minute of when I arrived. Why did I have to wait ten minutes for one of to tell me they wouldn't help me? 3) When I asked the guy these two questions, he said "Sorry. I'm by myself today." Dude, I've been watching you for ten minutes. Did you not think I'd notice the other guy who was working on cars? Good thing there are other oil change places nearby because there's no way I'm headed back to this Jiffy Lube! read more

Today was the second time I came here to this location to get my oil changed. I decided to come here after my warranty well ran out on my Chevy. Everytime I went to the Chevy dealership it always was a minimum 2 hour wait. Didnt matter if you had an appointment, day of week, time of the day, or a walkin. Here, first time was 45 minutes which the person that greeted me told me. The time was right on, and it was appreciated that I was given that information. I know a lot of places will say that the wait time won't be as long as what it really will be. The business is afraid they will lose business. When in fact they will lose it anyway being deceived. That isn't the case here. Today I think it was 30 minutes. The technician will show you the part that needs to be replaced, such for an example a air filter. Mine today was black and yes needed to be replaced. Again, another example of transparency. After getting some fluids topped off for no charge, I was on my way. Fast, friendly service. They have won a regular customer for the future. read more

Jiffy Lube - Waiting area - Oil Change Stations Near Me - Las Vegas, Nevada

I love that jiffy lube here is open on Saturday for those who work a M-F schedule, I got my oil and tires rotated here a while ago. It's a FCFS for oil changes so be there early the guy said bc sometimes there's a line that's already formed before they open. But when I went around noon it wasn't that bad the line. I had a 15% additional service and $15 off oil change coupon from their website to print out I presented to the guy and he said they wouldn't use both but I had 2 different services which was oil and tire change --- but decided he gave me $20 off and I appreciated it the forgot to put the next oil change for me in the car when I realized it so I think I just would need to call to see the next time I need to come in read more

Jiffy Lube - Oil Change Stations Near Me - Las Vegas, Nevada

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These guys are ON IT! Pulled in 15 ish minutes later we are driving out with our oil changed! He even vacuumed the floor boards and washed my windows! great job and will certainly Be back!!! read more

READ ALL REVIEWS before coming to this location!!! Beware!!!! Inspite of repeated emails and a call to the corporate office, I still have not gotten a resolution as to my brakes that was supposedly changed by Jiffy Lube on Cactus. I will be taking it to my dealer to see what kind of brake pads or what Jiffy Lube did to my brakes, because even after a few months there was a problem with metal scraping, then had to bring back a third time but this time they would not help me.... read more

My mom went here for a simple front brake replacement, which apparently they can't do and can't even honorably fix their mess up. They made my elderly mom come back 3 times, and the third time she came back they would not entertain her. She waited over 2 hours in their lobby and still no one would help her even though she was there before some of the other customers. My mother asked for a timeframe, they would not give it. She asked for a timeframe for the next day or in the future, they would not give it. They just did not want to honor their mess up and think they can just take advantage of older ladies. I would HIGHLY RECOMMEND avoiding this place like the plague. Don't give a business with no honor your money, because if they mess something up good luck with getting them to take care of you! read more

I came and got my oil changed here 2 days ago and my car has been LEAKING oil because they didn't screw the oil filter on all the way. Paid $100 just to have all the oil leak out. Reviews are right don't come here. I've been coming here since I got my Jeep two years ago and the place is getting worse and worse. The pic is from me being parked for not even five minutes and that much had already come out. read more

Jiffy Lube - Oil leak - Oil Change Stations Near Me - Las Vegas, Nevada

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I had to leave this somewhere but don't use this shop. Been to plenty of Jiffy Lubes that offer excellent service and quality of service and this specific spot was extremely unsafe, they left my hood open almost flipped up while i was on the freeway, they left my tire caps off which was weird because they didn't fill them like they said they did, and finally they didn't even change my oil that i paid for. I took it to my dealer tech and he said my oil was so low and dirty with no leaks that i was overdue for an oil change mind you i had just went to this crapstablishment a week prior. read more

Lazy Mechanics! My daughter went there because her AC wasn't working. She needed to get it checked out before driving back home to Utah. She went to Jiffy Lube and the gentleman told her it was her AC fan. Mind you he didn't h Even pull her car into the bay and do an inspection. She went to 3 auto zones and found the part. She waited for my husband to return home to take a look at the car. He put the car on ramps, got out the tools and did an inspection. Low and behold the fans are spinning just fine and that's NOT the issue. Laziness at its finest and dismissal of young of women. Not the first time of this display of character from this establishment. Truly disappointing. read more

I pulled up with my horn non stop beeping. Quite embarrassing truthfully. Matt was the first to come out & acknowledge me. Then all the guys came out to help, suggesting what could possibly be wrong. They all made the situation a light matter. We laughed about it & they removed the sensor for me within minutes. Thank you for being so nice & understanding about it!! Especially since my children were spooked. Really appreciate it! read more

Shelby was amazing! So helpful and kind. The overall experience was quick and grateful. The entire staff was friendly. Thank you!!

Don't ever come to this jiffy lube unless you want to be ripped off. Poor customer service. Lies after lies. Poor management. They will not do a proper job and they fail time after time again. Never wasting my money here again. read more

Great staff, quick service. I've been going to this Jiffy Lube location for 3 years, and they've always been consistent and reliable. Be careful with other Jiffy Lubes in town, they're nowhere near as well-operated as this location. read more

This was my first time at this Jiffy Lube location. I had great service and it was super quick. There was a line before they even opened but Andrew knew exactly who came when and got everything in order. I had my oil changed and my engine flushed. They had me in and out of there really fast and Andrew explained everything to me while being super nice and friendly! Great customer service and price. This location will be my go to! read more

Arrived at 4:30 PM on Saturday, 30 mins before posted closing time. One bay open and no cars in the shop at all. Three employees there. I was told they already shut off all the oil and could not service the car. This is second time this happened to me in a week. They should post "service hours" and not "open hours" because they don't service cars 30 or more minutes to their posted times. Be warned. read more

Stay away. Zero customer service. Understaffed. Long wait times. I will never return to this location.

Oh my gosh, where do I even start? So about two weeks ago I sent my other half to Jiffy Lube to get an oil change while I was at work the next day we leave for Arizona as we get just past Boulder city my check tire pressure light comes on. Why did that just come on if I just got an oil change & tire rotation all right moving along so last week I notice my car is leaking oil, what is going on? I go to the car dealership and they tell me that the last person who did my oil change forgot to put the plug back in. Needless to say, I would avoid this shop. read more

Right when I got there they were very prompt. Very friendly Fessional. The last time I had to get a oil change I went to total auto care tire works on cactus and I had such a bad experience. But this place is amazing. They were very fast. They vacuum my car, and they wipe my windows . They're amazing . Highly recommended read more

Jiffy Lube - Have the best service from the very beginning. Everyone is Very professional and fast . - Oil Change Stations Near Me - Las Vegas, Nevada

Don't recommend horrible customer service. The workers there are always HIGH. Manager isn't professional, extremely rude and dirty. Smells like MARIJUANA when you walk in the lobby. NO ONE THERE is actually QUALIFIED or have some sort of CERTIFICATION to actually work on a CAR. read more

I called to ask for some pricing information for a smog check. I spoke with the very friendly receptionist. I think her name was Amber. I can't be 100% sure. Anyway, she was very helpful and had all the information that I needed. Even more, she was right when she told me that these guys working here would have me in and out in literally a JIFFY!! I came in. They took the milage from my vehicle, took down whatever other information that they needed from me and boom. DONE! I spent less than what felt like 10 minutes there and I was on the road again. That was so quick. I had hoped to meet Amber but with things having been so quick I don't know that I would have even had a chance to introduce myself. But. thanks again. See you next time. You guys were awesome. read more

Decent job but did catch them in a lie about coolant being low. Got me for $8 I guess.

Come here... if you want to be taken advantage of. They take advantage of elderly women who don't know any better and refuse to help. Corporate jiffy lube also refuses to help or respond to requests. The manager of this location is terrible and rude. They offered and stated certain services were required when they were not needed at all. They dismiss you and pretend like you're not there and refuse to help. BEWARE of these unethical crooks. read more