I appreciate this location and their kindness. I have taken my car to a couple different Sun Autos around the area because I have had good experiences and don't feel like I am talked down to! This location and the fellas working the front are friendly and appreciative of any customer who goes in there! Of course they match the vibe!! That seems to be like anywhere these days though! I went in for an oil change, easy to schedule online appointments. They said 60-90 minutes....mine took a bit longer because a new car doesn't make it easy for them to do their part...especially if car companies want you going to their dealer over anywhere else! I was patient and understanding - it was out of their control and in return they were friendly with me and completely apologetic for how long it was taking. I will continue to take my car to this location and I know they will take care of me. read more

Excellent service as requested. I dropped the car off late yetvin the morning I was notified of a few ways to stop the leaking. Tests were completed and the car was ready as expected. Very pleasant and the price s are reasonable. I highly recommend them. Great service even the return customer are also satisfied!! read more

I was drawn to this place due to the special their having with synthetic oil change $50 right now. Up to 5 QT's Plus they do a full inspection of your car and send you a report. They also have a tires special but I don't know much about it. Good quality and relatively quick service was in and hour within an hour. Came in right in time before they got incredibly busy read more

I had a flat tire. They tried their best to see if it could be fixed but unfortunately it could not. They went above and beyond by going to another store and grabbing a tire for me since they did not have it in stock. They rotated my tires, changed my tire and even changed my oil in just 2 hours. They are helpful and friendly and didn't try to upscale me or rip me off most importantly. They are my new favorite for all car services and I fully trust and vouch for them. BEST service I've had in the 6 years I've lived in Las Vegas! Thank you so much to Nick and the staff there! You guys rock! read more

Girlfriend brought in and DROVE IN her car to get checked on something that she had warrantY for, JUST FOR THEM TO Give it back to her AND ITS NOT TURNING ON. This place has been nothing but a headache for us and I will never recommend this place to my worst enemy!!! Shame on sun auto and they're unprofessional staff read more

Worst experience with a mechanic shop in a long time. Stay away from this place. I called them to diagnose my check engine light and repair a flat tire. Three hours later, they called back with a $3,700 quote, saying I needed to replace all the catalytic converters and the entire fuel pump system. I decided not to move forward with the service. The next morning, they called again saying they couldn't repair my tire because it was "too old." That didn't make sense -- the tire needing repair is only two years old and actually has the best tread of all four tires. The associate also said they couldn't put the tires back on, which I didn't understand. Then they offered me what they called a "great deal" on four new tires for $450 -- even though I originally came in for an engine light, not tires. When I went back to the shop, the manager greeted me with, "So... no tires?" I paid the $230 diagnostic fee, and the manager (Steve) said, "We're done!" -- without explaining anything about the diagnosis or even offering a printout of the report I paid for. I had to ask for an explanation and a copy of the diagnostic report. While explaining, the manager told his associate, "Can you take care of this guy?" which felt dismissive and unprofessional. It seemed like they were annoyed that I didn't approve the $3,700 repair or buy new tires. They didn't fix my flat, and if I hadn't asked, they wouldn't have even provided the diagnostic paperwork I paid for. After getting a second reading at a smog shop, the only issue that came back was catalytic converter failure, which may simply be related to oxygen sensors -- a much smaller potential issue than what I was quoted. The team at Sun Auto did not try to help me, save me money, or clearly explain my options. I will not be going back. If you're reading this in 2026, I would strongly recommend staying away from this place. read more

This was my first time ever using Sun Auto for any repair on my Jeep Wrangler. And I can say that they did an excellent job the price was fair. It hard to find a trusted shop here in Vegas but Sun Auto at least to me the one on 3340 W Cactus will have my business read more

Customer service was a 10/10! Steve was a great help and was super understanding of customer needs and concerns with a friendly personality.

weird customer service, brought my daughter's vehicle there to have it serviced. I was greeted with a friendly man. Just picked up her vehicle this morning and a different male was distant, cold and couldn't be bothered after spending $1800. Just moved here in October and trying to find a loyal mechanic, but cannot and will not deal with rude customer service. read more

Went here early Friday morning due to having car battery issues. The technicians were very friendly and efficient, did a diagnostic and installed a $279 battery, I was in and out in about an hour. read more

Scam artists in the vein of typical mechanics, sadly. Brought my vehicle in to be looked at and they gave me a price of over $4000. Got a second opinion from a trustworthy local independent mechanic (Diamond Collision on Arville) and they did it for under $300. Sun Auto on Cactus wanted to do a bunch of unnecessary work with the parts purchased at insane prices. A quick google search showed me I could get them at 1/5th the cost they said they cost, ordered them myself, and then found after a second mechanic looked at the car that most of the work didn't need to be done at all. read more

Came to this location as right by our home. I requested for an oil change and tire rotation. It took over 6 hrs to complete the job and had to call the store for an update. When I came to pick up my car that was parked on the side, all the windows were left open and even left the service papers on the top of my car. Came back again another time because a lug nut was missing on one of my tires. They were kind enough to order me the missing lug nut; came back later that day to get it fixed just to go home to see that the lug nut wasn't quite the right size. People here friendly but unfortunately the service is lacking. read more

I use this service for more detailed car care. Great customer service. Ed is always helpful and knowledgeable.

I'm updating my original 1-star review to 4 stars after a recent experience that showed me this shop does care about its customers when things go sideways. After my initial frustrating visit, where I dealt with poor communication and conflicting diagnostics, the customer service team personally reached out to understand what happened. Not long after, the store manager called me directly, offered a sincere apology, and even gave me a few free oil changes as a goodwill gesture if I was willing to give them another shot. I shared some constructive feedback, and honestly, I appreciated the effort to make things right. Fast forward to yesterday--I had to bring my car back in again because I started hearing the same kind of noise in the area where they previously did some work. It hadn't been long, and my car had barely been driven since the last fix. Naturally, I was concerned. To their credit, the team diagnosed the issue quickly and resolved it without charging me anything extra. That went a long way in restoring my trust. While my initial experience was undeniably frustrating, their follow-up, accountability, and willingness to stand by their work deserve recognition. Mistakes happen, but it's how a business responds that makes the difference. I'll be keeping an eye on things, but for now--I'm willing to keep bringing my car here. read more

The shop has a great team. Gio in the front office is amazing service advisor. He did push me to fix stuff. Was willing to help cut the price where he could. He clearly knew what he was talking about. Kyle one of the techs. He is one of the best. He actually cares about the cars he works on. Went in for an oil change. Got a full inspection done. Told what was wrong with my car and was not pushed to do anything. Well worth the price and time. read more

These guys are great. I was leaving for a golf trip and was already running behind. Go out start car and battery is dead. An hour later road side service shows up. Now im really running late. Go to Sun Auto and they're busy. Tell me hour an half to get it fixed. They can see my frustration and ask what's going on. I tell them and they immediately get me in. They also saw that my battery was still under warranty and they would replace it. I was in and out in 30 min. This is the 2nd Sun Auto I've been to (also the one on Blue Diamond) and the service has been excellent at both. Thanks guys! Im writing this from the condo of the golf resort I desperately needed to get to that day. read more

This review is based on their Black Friday promo for $19.99 full synthetic oil change. I made a reservation for 11/29/24 early morning and got to talking with Steve Caria, the manager, who was very personable. I waited at the nearby Starbucks for about an hour, there were people ahead of me. Anyway, I'm very pleased with the promo and the customer service, and will return for future repairs! Thank you, guys! read more

Well I have never left any reviews to anyone but those guys deserve it. Those guys are THE worst mechanics I've ever seen. Don't want to tell you what I had to go through with those guys, it's too much. They will over price you for sure, and that would be ok if they do a great job-but they don't. They just don't know what are they doing. Look at their crew- young inexperience .I had to take my truck to a different shop and they charged me 6 times less and did the job right. And one more thing I work as a barber at SouthPoint casino so I see and talk to a lot of local customers and (what a Coincidence )one of them had the same problems with that company . So don't go there, don't waste your time and money. read more

There's a reason why this location got back review. I called for a certain service of my car quoted me $250 including everything plus tax. When I got there the quote was changed to $300 flat. I don't think tax would cost $50. I swallowed the $50 and let him have it. It's this bull that makes you not trust mechanics. read more

Want to give a BIG thank you to Ed and Steve of Sun Auto. My Acura TL transmission went out and these guys (along with Jeff from the transmission house) were really descriptive and detailed about what needed to be done. Pricing was fair for a total rebuild and they got it done before the predicted date. My car is running well again and the wife is happy (happy wife, happy life ) Really appreciate all the help, support and understanding during all of this. A real professional group of folks. I'll definitely be using this place in the future. Sincerely Al Savage read more

Ed and Giovanni are true professionals, fully explained the procedures for the services I requested for both my vehicles, called with estimates that were accurate, no surprises when I picked them up. They fixed a problem I had with a different tire chain. As a former ASE certified technician and an auto service general manager for a major tire manufacturer I can attest that their prices are fair and no unnecessary up selling. Highly recommend them. read more

Very pleased with my Sun Auto experience, I needed a 30,000 mile service on my 2018 Ford Fusion which requires coolant, transmission & brakes systems flushed & filled as well as fuel injectors cleaned and Air and Cabin filters replaced. You could have kicked my jaw shut when the Ford Dealer quoted me their price. Sun Auto completed the work on time and at half the price as the Ford Dealer. They even included a tire alignment. The staff was friendly and took time to explain exactly what they were doing. I will recommend Sun Auto for service and repairs. read more

Big thanks to Steve and Haydn! Urgently needed new tires. They helped find THIS YEAR'S tires within our budget and expedited the whole process to get our new tires and alignment all in a few hours. Very accommodating. Steve is very personable and reasonable to work with. The whole staff was professional and efficient. Facility is clean, well maintained and comfortable. Big windows allowed us to watch our car get serviced so everything was transparent. Got our quote and at the register, it was to the penny. No hidden fees or costs. No surprises. Sun Auto was a home run! read more

I agree totally with Ron and also Aileen, I moved here from California and my son suggested I take my car here to have it checked out. Steve was awesome! He took my info and explained everything in detail. I knew before leaving my car that I had found the "Best of the Best"!! I was so worried about being taken advantage of, because of being a woman, age, etc, but not here!! He treated me just like family!!! checked out my car, emailed suggestions and things that needed attention soon, and he works with me on pricing!! He really cares about you and your car and wants to make sure your car is in the best condition so it will last and be safe so you don't have to worry about it breaking down. I had to get my transmission fixed at the dealers and they did my brakes and I wasn't sure if they were right, So I ask Steve if he could look at them, he happily had one of his guys do that for me, Thank you Steve!! you are AWESOME!! THANKS FOR CARING AND TAKING CARE OF MY CAR!! So nice to know I found someone I can trust to keep my car running smoothly and thanks for the laughter and teasing on my first visit. You are my Mechanic!! read more

I visited the shop as my tire pressure light was on and I wanted someone to take a look. I waited over 25 minutes outside in 95 degree weather as I was told I had to wait outside for help. I was told everyone was busy working yet the technician "Steve" was standing in the shop smoking a cigarette telling me he's unavailable to help. He claimed he was the manger, but hesitated when I asked him for his name, then told me to go to tire works if I can't wait after waiting 25 minutes. Horrible customer service. Save time and go somewhere else. read more

I have been going to Sun Auto for about 5 years now. Any time they've quoted me for a repair or service. I send the quote to my brother in law who is a mechanic for the state and he has always been impressed with their prices and has always approved their prices. Most recently I needed a catalytic converter, purge valve and 02 censor. I knew it would be pricy. While dealing with Ed and Steve (service advisor and manager) they advised me of a credit serve they partner with called Snap Finance. This option gives customers the ability to pay off their repair in 100 days with no interest. They applied every discount they could possibly do and brought my total well below what I was expecting. After doing my repairs my car had a few issues with the parts they installed. The next day I brought it back and they warranties the parts and replaced them with no problems. There was an issue with my a/c after the repair and Ed actually had that issue fixed without charging me, even though it may have been unrelated to the repairs they did. Truly grateful for a shop that isn't just out to nickel and dime their customers. I work in the hospitality industry and am the sole provider for my family if 4. I truly believe God blessed me with this shop that had integrity and compassion. They treat their longtime customers like family and really take our loyalty into consideration. I pray this shop has immeasurable success for the help they've provided to my family and I. Thank you Ed and Steve! read more

I have a bit of trim hanging down by my wheel. Called them yesterday and was told to bring it by at 8am and they'd take a look. At 8am the guy behind the counter told me it would take 1-2 hours just to take a look. I told him the situation where I called and was told to come by. I then asked to make an appointment. "We don't make appointments for this kind of thing". When I told him this is why you have 2.5 stars on Yelp he told me I could leave. He made sure I went away. I am waiting at the Sun Auto store on St. Rose right now. They are looking at the car. I should have believed the reviews. read more

I am writing to express my extreme disappointment with the service I received at Sun Auto. I have been a loyal customer for many years, having spent tens of thousands of dollars at their shop. I knew the staff by name, including Steve and Ed. However, my recent experience has left me feeling betrayed and taken advantage of. In April 2024, I brought my vehicle to Sun Auto for a mid to basic repair that most would be covered under my extended warranty. Despite this, I was without my car for three full months (end of July). The staff showed no concern in trying to get my vehicle back to me, they would making excuses and lying about the progress of the repair. They promised that it would take another week, but it ended up taking months more. I reached out to the corporate office in frustration, and while they intervened, the progress was still slow. Steve offered to take a few hundred dollars off the bill, but it was a meager discount considering the trouble and stress I had endured. When I finally picked up my vehicle, it was in a not much better than the condition that it was when I dropped it off. It was so dirty, was totally out of gas, the coolant was totally empty, and was making a huge loud noises the full way home it didn't feel even safe to drive. It felt like it was about to fall apart. It almost felt like they messed the vehicle up even more maybe becauseI I called corporate on they when they were not getting it done. I still have issues with the vehicle and will need to save up more money to take it to another shop. I believe that Sun Auto should have been honest with me from the beginning. If they were not equipped to handle the repair, they should have told me so that I could take my vehicle elsewhere. I feel that I have been taken advantage of and that Sun Auto owes me a full refund for the portion of the bill that I had to pay after the warranty. I would strongly advise anyone considering using Sun Auto for anything more than an oil change to reconsider. I will never return to their shop, even for that. read more

such great staff and shows empathy no matter your situation. definitely one of the best places I've been to. sun auto service treats you like family. read more

extremely disappointing experience.... went in by referral from their sister company. Not only did I pay almost 200 for the diagnostic for them to return my car with a sensor not working or reset properly. When i asked them what happened with the sensor or if they drained my gas or why my tank shows nothing when I had 1/2 a tank going in their answer was" i dont know maybe try driving it." Not a place I would trust to touch my car again. In addition my car was still leaking gas from the fuel pump repair done by the sister company as confirmed by another location and not the value these guys diagnosed. Which by the way is super dangerous. Also a question I asked before leaving this place to which they said I fine to drive the vehicle. Overall uneducated and just trying to rack up more repair bills. They can't even return my car in the same condition it was dropped off. I would avoid them like then plaque. read more

Sun Auto Service - No working sensor - Auto Repair Near Me - Las Vegas, Nevada

Amazing!!! Helped my dad and me so much. The service was awesome- they fixed my a/c hella fast and did the best they could to keep the cost down. They also gave me a detailed list of things to get fixed on my car for free. I'll be back for that tune up soon !!! read more

Boyfriend has been taking his car to them for years & he just took it to do an inspection before traveling and they did such an amazing job, great customer service every time. Shout out to Eddie and his team at the Cactus location read more

SUN AUTO are a bunch of crooks! Send my son for oil change and they told him to leave the car there that it's not driveable and presented him with a proposal of close to $3000 with recommendation to change a lot of parts. Took the car to my Machanic and the entire part they recommended to change was not more than $300 Labour $400 I will not let them put pressure on my tires . Be aware, SUN AUTO is not honest Machanic shop read more

This place is amazing! The staff here is absolutely hard working. They handles my car issues in a timely manner and really helped me out! The staff is so respectful and caring as well! They've even got a mint chocolate patties in the waiting area which I absolutely adore. Plus if it takes a minute its right next the KFC so you can grab a bite to eat! Keep up the great work! read more

My son had his car serviced here in June 2023. His car was in bad shape and the first quote he received was over $2,000. We asked if they could fix only the immediate problem, then they quoted him $954 to keep the car running for at least six/nine months. The car stopped working after a week! Do Not go here!! read more

Had them fix my Honda accord oil leak. Paid a lot to change all the gaskets. However, I found out the the timing gasket was never replaced n was only resealed. I didn't pay for a reseal. I paid for the timing gasket to be replaced do it would stop leaking. I brought it back multiple time trying to have them correct it. They always said it's not leaking. Now I have to get it completed by someone else. Never again bringing my car there. They're only good for smog test. read more

I went to 2 other places to get a patch and they wouldn't help. These guys took care of me right away. Super helpful and kind.

Idk where to start. First Steve Caria, super friendly, down to earth understanding helped me out the whole way through. Ed, dealt with my warranty company and followed up Werth me as promised. They put everything into motion am I had to do was show up. They even got me a ride home so I don't have to sit and and wait for my car. Customer service was outstanding! Service time was quick and efficient. It's was worth the time and money and I would definitely recommend them to anyone. Great customer experience through and through. That's rare for automotive companies. I felt cared for. Thank you, Steve,Ed, Joey and any other staff men in duty that day. You guys are my go to for now on. Stay blessed and keep up the good work read more

I took my Bentley GT to sunauto off cactus for a simple alignment and rebalance on all tires for $391.85 now for the price of that you except to at least go "Stright" well Mr Manager Cory (doesn't talk much at all) or isn't very informative gave me the car back 6 hours later "worst" alignment i ever seen in my life nothing was done or they hired someone from the street didn't have a clue how to do an alignment. within 20mins I'm calling him back for a redo, of course they said to bring it back and we will correct it but common sense kicked in for $391.85 alignment they should of double checked this tells me they don't check at all before giving back to customer, now i have to bring it back for another wait but if they give me back the car again with bad alignment this should of been done and tested the first time. If i have to go again, i rather take it elsewhere that actually have techs that know what they are doing and a manager actually double checks employees work before passing it down to customer. Mr Cory, cody whatever you are, thank you for refund but no thanks. they both need to be replaced from working at the company you have 1 shot, can't do it right the first time then maybe this isn't your gig to work at. didn't want to hear my feedback, well now everyone else can happy Friday read more

Corey the Manager at this location was beyond amazing...as most of us know it's always a daunting task to go to get your car serviced when you don't know much about cars...Corey was so welcoming and helpful, showed me in person all the things that were going on with my car...explained everything precisely and in terms I could understand. Happy this new auto shop is open right down the street. I will 1000% be returning for my future auto needs. The pricing was fair and never felt like I was being nickel and dimed. The lobby is clean and welcoming free waters in the waiting area and just an overall great experience. They have a new customer for life Ask for Corey he's a great guy and very knowledgeable and honest. read more