This is not a speedy service station so be aware of that, but the workers are nice and they get the…read morejob done. At least instead of being bored in a waiting room you can walk around Walmart and do a little shopping trip or eat at subway. During covid they closed the seating area so you'll have to walk around while waiting.

Installing my own fix because the store would be closing in 20min. Sometimes it's going the extra…read moremile that earns the great review ..........

They were very fast, informative, and friendly. I don't like dealing with anything vehicle related…read moreso making it painless was refreshing. Visited on April 10, 2026- I wish I caught his name, but the person working at the counter was especially friendly and helpful.

I recently made a purchase of a new vehicle at Hines Park. Miles Angell, my sales agent, made all…read morethe moving pieces come together to make the sale happen smoothly. I know each sale involves many different people working their own role in the dealership, so I appreciate and thank you all as well. Miles explained all the documentation well, was very knowledgeable of the vehicle and highly professional. I felt you went way beyond to assist me in the sale. Thank you, Miles and the entire team at Hines Park to make this a pleasant experience!

Bought a Blue Certified used Ford fusion. Warranty expired, engine failure after a year and half…read more Recommended a whole new engine for $10,000. The car is worth less and still have balance without a working car. They won't help totally screwed.

In town on vacation and our transmission failed. After numerous calls, this location agreed to take…read moreit for repair. They were completely upfront about the fact that it could take up to two days to even look at (other places mentioned up to 3 weeks!). They actually diagnosed it the next day, secured the part, fixed it in time for us to continue our trip! The price after repair was exactly what they quoted us. Excellent experience.

I purchased a Jaguar F-PACE on May 29, and as part of the deal, the dealership made written and…read moresigned commitments to replace the tires and buff out scratches on the vehicle. What should have been a straightforward matter turned into a two-month ordeal. The vehicle spent approximately two weeks in service, and when it was returned, none of the promised work had been completed. I had to return the vehicle again and spend the next several weeks trying to get the dealership to honor the commitments it had made at the time of purchase. My sales associate, Roberd McClelland, had left the dealership by then, so I was referred to General Manager Zachary Perry. Despite several calls to the general manager, my calls were not returned. Ultimately, the repairs I was promised on May 29 were not completed until July 31, more than two months after I purchased the vehicle. The experience became even more frustrating when I accidentally left my new Samsung Galaxy S24 Ultra in the vehicle. Service Supervisor Kevin Krunk told me that my phone had been secured in a safe. After multiple unanswered calls, I was eventually told the dealership could not find it and was not responsible for it. When I spoke with Zachary Perry, I felt as though I was being treated like I wasn't telling the truth about leaving the phone there. After I continued to insist that it was in their possession, the phone was ultimately located and returned to me. To be fair, David Haze was helpful and professional and ultimately made sure the vehicle repairs were completed. I appreciate his efforts. Unfortunately, my overall experience was defined by broken written commitments, a two-month delay in completing promised repairs, poor communication, and a lack of accountability from management. I expected much more from a brand-new dealership and from the Feldman name. A customer shouldn't have to spend two months chasing a dealership to fulfill promises that were made in writing at the time of purchase.

Had very good service from Will on time to do the work highly recommend this guy is very…read moregood,professional on very knowledgeable......

Great guy, prompt, trustworthy, knows what he's doing, and very supportive. Can't beat the price,…read morenor having the service at my place. Count yourself lucky if your car is broken and you're able to get Will to fix it.

Garret Auto & Truck should be named Garrett Truck & Auto as this is the Go-To place for Truck & RV…read morerepair. I recently had my catalytic convertor stolen from my Ford chassis motorhome from a "secure" storage in Commerce. It turns out that none of the Ford dealers in Metro Detroit can work on a Ford chassis RV! But Garrett can. I received a prompt estimate from them and was on my way shortly thereafter, "shortly" being the time to coordinate getting the work approved & paid by my insurance company. Phil & Kevin were very responsive to my questions & I'm pleased with the quality of the repairs Good-bye Ford dealers, hello Garrett!

Great job! Highly experienced with integrity and craftsmanship…read more We took our RV there and they did a phenomenal job. Now, a DEFINITE repeat customer.

Had a wee accident returning from an event were i had kids making slime. I thought all the lids…read morewere on tighly, but surprise, surprise ... when I got home we found a gallon of clear Elmers glue had spilled all over the rear of my van and down into the seat that was closed and under the floor. I called several detailing shops in town and two never returned my calls and one couldnt see me for a week. Eric the guy I spoke to at Main said he didnt have an opening but he would squeeze me in for a spot clean. A total lifesaver. He was wsiting for me and so was the detailing guy...i could easily have walked back to work but they dropped me off and picked me up after the car was done. ( within just a few hours ) they really did a wonder job and the service was first rate and beyond. I won't need to wait till an emergency before getting my car detailed.

Great service and great people. I brought my brother's truck in for a detail and man was I…read moreimpressed with the level of detail and thoroughness. The truck was immaculate.

"Oui" Y, is always helpful and efficient. He does not price gouge and tries to be good about…read moregetting your vehicle fixed expeditiously.

Honest and fast . Not much. To say, will always go there ,if he can't help his recommendations…read morealways have been great.

Terrible communication and lack of customer service. It was a pleasure speaking with the associate…read moreto set appointment. Offered same day service and I indicated that the next day for the appointment would be fine. I dropped the car off the day before so they would have it first thing. I followed up the next day at 3:30 and no return call. I stopped in to pick up vehicle to be informed they did not start and would not be ready till the next day. Knowing this I would have expected a phone call explaining they did not have enough help for the scheduled service appointments?

I recently had my car in for Service. I mainly dealt with Lavon and checked out with Tom. Both…read moreexperiences were phenomenal. They answered my questions and approached my lack of knowledge with professionalism and kindness. The Customer service was excellent.