This is not a speedy service station so be aware of that, but the workers are nice and they get the…read morejob done. At least instead of being bored in a waiting room you can walk around Walmart and do a little shopping trip or eat at subway. During covid they closed the seating area so you'll have to walk around while waiting.

great service and staff. they have fixed things without charge for me on numerous occasions even…read morewhen the tires weren't purchased at Belle. i saw some bad reviews about delay in getting appointment but that's what happens when you are good at your job and good to your customers. i'd rather get a good job with honest timing expectations! to my knowledge the competition doesn't even do alignments. i'm not getting half a new tire job when i get tires. an alignment can be a huge deal when not performed!! i love this Belle Tire and i tell them i appreciate them when i do have the (hate to but have to say) unfortunate need.

Installing my own fix because the store would be closing in 20min. Sometimes it's going the extra…read moremile that earns the great review ..........

I've bought 2 trucks from my salesman Matt M. here. A friend recommended me years ago, and this is…read morenow my "go to" dealer for parts, service, etc. In fact, when I was looking for a 2009 for F-150 without a front bench seat, he took me to see a used 2008 F-150. I was thinking like "ohh boy, here we go" BUT it only had 5,300 miles on it! It must have been repo'd or something? Doesn't matter, it was love at first sight! It was EXACTLY what I wanted, except a model year older. No biggie, I saved a TON of money buying it AND got the 100,000 mile extended warranty with it! I picked it up the day before Thanksgiving in 2009 and I still have it today. Just crossed 80,000 miles a couple days ago actually. Runs like a champ, never any major problems. And when I did bring it in for warranty work, everyone was friendly, got it done fast, and never any hassles. Same goes for parts too, I'm in and out fast!

I should of read the reviews before i bought my truck, or had it serviced at hines park New Hudson…read more i called to get my truck in for service while it was under 36000, but it took litterly 7 calls to the service dept before anyone awnsered the phone. not a great start! After finally talking to brett provenzale my service adviser, he applogized saying they were short staffed that day. made an appt which took 2 weeks to get it in there and mean while the truck is now over the 36000. I am told that since i am now out of warrenty that the repairs will cost me over 2k. A 2024 f350 deisel that cost around a 100k should not need ball joints at 30k miles. Built ford tough my ass! After waiting to get it in for 2 weeks i drop it off and was told it would be ready the next day. called the next day and got noboby awnsering the phone in service. called again still no awnser. finally i get a text saying they will not have my parts till friday at 2 and will not be done by end of day friday. so day 6 of them having my truck when i made an appt and once again nobody can be reached in service. after the 3rd call i just drove the 30 minutes there. walked in and there was 3 advisors there who could not be bothered to awnser the phone. at this point it has been a week and my truck is still sitting in the same parking spot not moved from where it was a week ago. Brett said he would go check on it, he came back and said that it would not be ready for another 2 days. Now here we are 2 days later and i called at 4pm since i had not heard anything, and again get voicemail. called back 30 mins later and samething! so the 3 call i explained to the lady who was transfering my call that nobody was picking up. she tracked someone down who said sorry brett is sick and he will call you tommrow. to me that was 100% unacceptable awnser, so he went in the back to check and said its being worked on now. what was the point of making an appt if they take 9 days (could be more since i do not have it back yet) to replace balljoints? I have a fleet of 13 fords and actually have/had an appt for tommrow to have another one serviced there but i will not be taking it to them. IF YOU WANT ZERO CUSTOMER SERVICE AND A DEALERSHIP WHO COULD CARE LESS HINES PARK FORD IS YOUR PLACE!!!!

In town on vacation and our transmission failed. After numerous calls, this location agreed to take…read moreit for repair. They were completely upfront about the fact that it could take up to two days to even look at (other places mentioned up to 3 weeks!). They actually diagnosed it the next day, secured the part, fixed it in time for us to continue our trip! The price after repair was exactly what they quoted us. Excellent experience.

I purchased a Jaguar F-PACE on May 29, and as part of the deal, the dealership made written and…read moresigned commitments to replace the tires and buff out scratches on the vehicle. What should have been a straightforward matter turned into a two-month ordeal. The vehicle spent approximately two weeks in service, and when it was returned, none of the promised work had been completed. I had to return the vehicle again and spend the next several weeks trying to get the dealership to honor the commitments it had made at the time of purchase. My sales associate, Roberd McClelland, had left the dealership by then, so I was referred to General Manager Zachary Perry. Despite several calls to the general manager, my calls were not returned. Ultimately, the repairs I was promised on May 29 were not completed until July 31, more than two months after I purchased the vehicle. The experience became even more frustrating when I accidentally left my new Samsung Galaxy S24 Ultra in the vehicle. Service Supervisor Kevin Krunk told me that my phone had been secured in a safe. After multiple unanswered calls, I was eventually told the dealership could not find it and was not responsible for it. When I spoke with Zachary Perry, I felt as though I was being treated like I wasn't telling the truth about leaving the phone there. After I continued to insist that it was in their possession, the phone was ultimately located and returned to me. To be fair, David Haze was helpful and professional and ultimately made sure the vehicle repairs were completed. I appreciate his efforts. Unfortunately, my overall experience was defined by broken written commitments, a two-month delay in completing promised repairs, poor communication, and a lack of accountability from management. I expected much more from a brand-new dealership and from the Feldman name. A customer shouldn't have to spend two months chasing a dealership to fulfill promises that were made in writing at the time of purchase.

Brakes...front n back rotors/pads...good price efficient and professional...would highly…read morerecommend...Will is your guy...LM..

Great experience, Will came right out, was professional and did his best to keep price down as much…read moreas possible. Great communication and i will use him again for sure if the need arises.

Garret Auto & Truck should be named Garrett Truck & Auto as this is the Go-To place for Truck & RV…read morerepair. I recently had my catalytic convertor stolen from my Ford chassis motorhome from a "secure" storage in Commerce. It turns out that none of the Ford dealers in Metro Detroit can work on a Ford chassis RV! But Garrett can. I received a prompt estimate from them and was on my way shortly thereafter, "shortly" being the time to coordinate getting the work approved & paid by my insurance company. Phil & Kevin were very responsive to my questions & I'm pleased with the quality of the repairs Good-bye Ford dealers, hello Garrett!

Great job! Highly experienced with integrity and craftsmanship…read more We took our RV there and they did a phenomenal job. Now, a DEFINITE repeat customer.

Had a wee accident returning from an event were i had kids making slime. I thought all the lids…read morewere on tighly, but surprise, surprise ... when I got home we found a gallon of clear Elmers glue had spilled all over the rear of my van and down into the seat that was closed and under the floor. I called several detailing shops in town and two never returned my calls and one couldnt see me for a week. Eric the guy I spoke to at Main said he didnt have an opening but he would squeeze me in for a spot clean. A total lifesaver. He was wsiting for me and so was the detailing guy...i could easily have walked back to work but they dropped me off and picked me up after the car was done. ( within just a few hours ) they really did a wonder job and the service was first rate and beyond. I won't need to wait till an emergency before getting my car detailed.

Great service and great people. I brought my brother's truck in for a detail and man was I…read moreimpressed with the level of detail and thoroughness. The truck was immaculate.

Date of service 5/15/26. Great experience at Palace Auto Services. Quick friendly service, very…read morecost effective, easy to make appointment and ready when promised. Rather than replace an entire splash guard assembly that had come loose, saved me a bunch of money by bending it back into shape and re-attaching. Work performed on 2020 Honda Clarity: Splash guard re-attach Transmission fluid replace Brake fluid replace Tire rotation

"Oui" Y, is always helpful and efficient. He does not price gouge and tries to be good about…read moregetting your vehicle fixed expeditiously.

I recently bought a 2025 Tucson from Desiree Madden. Desiree was professional and extremely…read morehelpful. She found me a great car and the price was reasonable. The dealership made my car buying easy. Thanks Desiree! Joe Haskill, Milford Michigan

Terrible communication and lack of customer service. It was a pleasure speaking with the associate…read moreto set appointment. Offered same day service and I indicated that the next day for the appointment would be fine. I dropped the car off the day before so they would have it first thing. I followed up the next day at 3:30 and no return call. I stopped in to pick up vehicle to be informed they did not start and would not be ready till the next day. Knowing this I would have expected a phone call explaining they did not have enough help for the scheduled service appointments?