I've had my ups and downs with this shop but overall I enjoy it. They are pretty quick and I like how some locations offer Checking and topping off certain fluids (when needed) Tire pressure checks Exterior window cleaning Vacuuming the interior at some locations Battery, wiper blade, and light inspections and a courtesy vehicle inspection with an oil change. read more

Always call the assistant manager and the technicians. Ernesto, who I seen on Saturday to fix my car and did a whole diagnosis said it's fixable. And I will have to just wait till Tuesday for the new parts to come in fast forward to Tuesday. I can't wait to get my car fixed then I get a the technicians told me that their assistant manager told them not to work on my car due the liability issues. I will not recommend Jiffy Lube cause it's not quality and there is no integrity with certain technicians like Ernesto. Another technician has a weird nervous chuckle habit forgot his name but my car started to stutter as it starts as it was out of gas. [[HIGHLIGHT]]The only technician with integrity is Technician Luis was understanding and explained the whole unfortunate situation after he contacted the assistant manager.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I also appreciate the assistance manager for giving mentioning the liability issues.[[ENDHIGHLIGHT]] read more

I should've looked at the reviews before taking my car to the shop!! They didn't reset the miles on my car on the dashboard make oil was a weird noise under the car and today the engine cover fell off from the car read more

Amazing crew and fast service i always take my car there and the prices are reasonable and fair

My elderly mother has been a loyal Jiffy Lube customer for over 10 years, always trusting them for basic oil changes. Unfortunately, this location completely shattered that trust. She brought her car in for a routine oil change, and the service agents suggested an additional repair, claiming a part needed fixing. After that repair, they suddenly said she needed a new radiator -- which was strange because the car wasn't leaking when it went in. Shortly after leaving, the radiator began leaking badly. [[HIGHLIGHT]]When we brought the car back, instead of taking accountability, the staff immediately got defensive and called us "crazy," insisting they never damage vehicles and have never made a mistake -- even though other reviews clearly say otherwise.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had to call corporate just to get any real help.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The store manager, Jose, was respectful and did his best to assist my mother, but he wasn't authorized to fix the problem his team created without a fee.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He genuinely tried, but it was out of his hands.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The district manager, Cristian, on the other hand, was completely unprofessional -- rude, argumentative, and dismissive.[[ENDHIGHLIGHT]] It's sad that Jiffy Lube franchises allow unethical employees to treat paying customers like this, especially senior citizens who trust them for honest service. My family will never return to this location, and I strongly recommend others take their business elsewhere. read more

Jiffy Lube Oil Change - Nipple Jiffy Lune employees claim broke due to pressure build up in the overflow tank. - Auto Repair Near Me - Palmdale, California

[[HIGHLIGHT]]Lube Techs always got a nasty attitude even if you come in with a good attitude[[ENDHIGHLIGHT]]. Mechanics have a bad rep but jiffy lube contributes to it. Esp if you aren't male or know abt cars! They will upcharge! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Palmdale, California

Called to get a tire patched. Arrived and was told it can't be patched due to the size of the hole. I was then told I need new tires. I said fine. Later the service manager comes back and tells me they don't service Tesla vehicles. Not sure why they didn't mention that after visually inspecting my car the first time. [[HIGHLIGHT]]The service manager then sarcastically asked me if I wanted his tech to risk his life and get electrocuted. I was caught off guard by this comment and felt it was unnecessarily aggressive.[[ENDHIGHLIGHT]] He then proceeds to say that technically they're not allowed to put the car on the lift because they need a certification to even put it on the lift. Ok fine, not sure why they just didn't say that the second they saw it was a Tesla. [[HIGHLIGHT]]The guy proceeds to tell me they can't do anything and to have a good day. I asked where they normally refer EVs to and they said they don't know.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Overall experience was horrendous. A simple statement of oh sorry we can't service electric vehicles would have been fine.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The fact that I was being accused of trying to get his tech electrocuted was uncalled for.[[ENDHIGHLIGHT]] I went down the road and ended up getting my tire patched for 2/3 the cost of this place. I asked this other place about needing certifications to put an EV on a lift and they said no and that they just need plugs to cover something under the car. read more

Not professional. [[HIGHLIGHT]]I went there because I needed help locating where I pulled my dipstick out from although it sounds crazy I searched long but eventually just went there for help.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Anywho, when I arrived the guy who helped me was okay but his co-worker walked up near us, (as I'm standing there) laughed, looked at the guy and says how doesn't she know where she pulled it from? And kept giggling and looking at him as he was locating the place for me.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I felt that was very rude and unnecessary making me never want to go back with that behavior rather it's simple or not.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As I was pulling off he kept going and laughing to him to make the other guy laugh.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I just think it's not how you treat costumers especially a woman who knows nothing about cars and genuinely needed help.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Absolutely fantastic.[[ENDHIGHLIGHT]] Did a visual check of my brakes and tires and said all was well. Did the oil change fast and the website had a great coupon. 5 stars because of their professionalism too. read more

THIS LOCATION MESSED UP MY CAR! I want to warn everyone and share my experience. I was here the other day to get oil change and still have the receipt of my visit. I asked Izrael and Gabriel to please make sure covers and screws are put back securely and tight as I am heading out of town. I should not have to ask because this is what they do everyday but since I already had the worst experience in the past with Jiffy lube that didn't secure the screws properly the car started to leak oil and my engine exploded and had to get a new engine. I still gave Jiffy lube another chance thinking that not all locations are bad. So I went to this place before and it was an ok experience until I came back the other day. So this location after doing my oil change didn't screw back the skid plate properly and it gotten ripped as I was driving and had to remove the whole cover out. Also, left the cap for the oil tank loose. So as I was 30 mins into driving I started hearing loud flapping noise under the car so my family and I had too stop on the side of the freeway which was very dangerous and try to stick it back and then comes off again and then put it back again for several times.. as we were in the middle of the dessert and nothing was closeby our location. I decided to call the Jiffy lube spoke to Gabriel the "manager" and was not very helpful and doesn't want to take any accountability for his staff that did a very poor job on my car, he's claiming it was secured when I left but how would he know he was not the one doing the work under my car it was his staff. I lost a lot of oil due to the leaking and damaged skid plate that I now have to replace! Unbelievable!!! THEY HAD ONE SIMPLE JOB "OIL CHANGE" AND THEY COULDN''T DO IT PROPERLY. Don't take any risk coming to this location if you can go somewhere else. read more

Jiffy Lube Oil Change - Damaged skid plate with leaking oil - Auto Repair Near Me - Palmdale, California

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Great service by randy and jose.... Good fair price Is considering how things are these days. Will definitely be back.... read more

Always come here for scheduled Oil Changes on both my SUV, and Truck. Service is always good, However, today was exceptional! [[HIGHLIGHT]]What a difference seeing someone approach my vehicle with a friendly smile and happy to assist you.[[ENDHIGHLIGHT]] Theres differences between faking the smile or being Genuine about it. [[HIGHLIGHT]]Bruce, great job and thank you for your excellent customer service.[[ENDHIGHLIGHT]] Would recommend my personal friends & family to go see Bruce. read more

What happened to your signature service? Windows not wiped, no vacuum, you left my AC filter cover on the floor to be discovered by my wife, and upon having to open the panel myself to replace it, I discover the glove box hasn't been put back correctly with missing latch to support the doors weight and found some other mystery cover piece I've yet to figure out where it goes. This family car is new as I told your techs. My mistake was rushing and trusting your speedy service to handle things professionally,after recommending this Jiffy Lube to my wife. Not a good look for a husband. Wife and baby need the car today, I worked all last, and It's 7am with my flashlight completing signature the job I paid to have done. Thanks 25th and S Jiffy Lube good looking out. read more

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Friendly staff , Good customer service. Fast and ready to go . No time to wait or appointment need it Thanks guys for changing my oil change in my BMW Good job guys read more

Jiffy Lube Oil Change - Dashboard - Auto Repair Near Me - Palmdale, California

They move fairly quickly and don't push too much on the extras. The waiting area is fairly clean, with coffee and water available. The seats are a little worse for the wear. I'd like to see lower prices at Jiffy Lubes in general, but not bad. They checked everything promised for the Signature Service and showed me the new oil and coolant levels. They estimated 25 minutes and had it done right on time. The staff was friendly and checked in with me regularly. I would return here again. read more

Brought my 2018 dodge charger just for an oil change since dealerships and my preferred mechanic shops were closed for Memorial Day. Paid $120. Needles to say I was nervous as they don't have the best reputation. I will update this after putting some miles on it but Saul was helpful as were the other gentleman's whose names I didn't grab. They were also cool enough to vacuum my driver side, it was pretty dirty. read more

They don't close at 6pm . They close at 530pm so they can clean up before leaving at 6pm . Poor service. Only 1 star because I had to.

They chance the oil on my car I was driving to Valencia the check engine come on oil warning was flashing I stop I check oil stick not even one drop stay away from this place on ave S and 25 TH read more

Jiffy Lube Oil Change - Oil stick - Auto Repair Near Me - Palmdale, California

Saul Gabriel joseph and angel were awsome worked as a team. I was in such a rush and they were able to get me out of there very fast.

After reading these reviews, I was really scared to go to this Jiffy Lube. However, after going in person and giving it a shot, [[HIGHLIGHT]]I found these bad reviews to be completely false.[[ENDHIGHLIGHT]] I did not have a single issue with the fine gentlemen servicing my car. I would definitely go there again for any car services. read more

Went in for an oil change. Guy said I needed filters which I agreed to. He said he'd give me a $15 discount on one filter (both filters $35 each, instead of 1 for $35 and 1 for $50). Added the total and although we argued a bit, he said the discount was applied. I insisted it was not. When I got home I did the math and he did NOT apply the discount. I feel scammed and will not be returning to any jiffy lube ever again. read more

I had to get an oil change on my car I had been putting it off so finally I did. It was fast I pulled up they told me to stay in the car and I asked how long it would take they told me 15 minutes. I loved the fact that they did not try and tell me I needed to replace my air filter or anything else for that matter. The gentleman that helped me was quick and thorough and I was really out of there in 15 minutes. Thank you for your services I will definitely be going back to this location.... read more

I had my $300 dollar Boss headphones and they disappeared when i left my car for an oil change . That's crazy won't go there no more

I took our work truck In today for an oil change new fuel filters and air filters! The guys were all great and got everything I needed done! The waiting area was clean and comfortable! read more

All the stuff and crew at Jiffy Lube have always treated me with respect and have given me the best service! They honor the current coupon I have, no questions asked. I have an oil filter that no everyone carries and if they don't have it on stock, they make sure to have it as soon as I arrive. There are many place to get my oil changed, but I chose this Jiffy Lube for the service, honest pricing and great workers! Thanks guys! read more

If I could give it negative stars I would but sadly cant. I came to get an oil change and then after I'm on the side of the road while my car is on fire. I couldn't even get out of my car because the door was stuck. JIFFY LUBE ALMOST KILLED ME. read more

So I came by here yesterday on Monday, June 7,2022 to see how much it will cost me to get an Audi A3 Etron 2018 oil change. And Edwin said $110. So I get here today and the young guy with 2 earrings said $155. I said what that's not what the other guy said. So I ask for the manager and Edwin said $132. So I'm good with that. It's just good to ask for the manager. read more

I am beyond disturbed and dissatisfied with the nonchalant demenor and unbothered attitude displayed by the employees in this shop. After attempting to swindle me into spending an additional $100 by suggesting an alternate cupon code, your employee became rude and dismissive towards me. Still I continued with the service as my vehicle was already in the midst of being worked on. After spending $766 dollars for said services I thanked the employees and drove off. Less than 2 mintues down the road I felt my car begin to wobble erratically. Luckily I was able too pull to the side of the road and I then discovered that none of the lugs on my 4 brand new tires were tightened on my vehicle, they were so loose in fact, I was able to unthread them with my fingers. When I went back to the shop and explained the issue and how their "simple mistake" could've cost me my life, they were both unmoved and unconcerned. I was left with a simple, bland, "how can I make this right". There was no urgency or empathy for my situation and I was left terrified that their neglegance would land me in a morgue. The audacity they have to ask how they can make the situation right but refuse to provide the number to corporate is enraging. Instead they provided a personal number to some one they say is the GM. At this point how can I trust that information read more

I have always used jiffy lube as a quick get it done, when I don't have time , fast oil change. Until I went to Valvoline inc. They were more precessional in every way. They worked as a TEAM! Checking my brake lights turn signals and even my hazards. They kept my car running so they could check my transmission fluid. After shutting the car off they performed an amazing job they even showed me my dip stick to assure it was full. Not at one point did I fell they were ripping me off and I felt that way every time I went to jiffy lube. To who it way concern go to Valvoline for now on. read more

This was not a good experience for me. Initially it was a good start. But they charged me $90 up front, I presented a coupon and at the end of everything still charged me that $90. And when I was leaving they didn't tighten the screws that hold the oil pan etc and as I was leaving I lost screws and it was scraping on the road. Just not a good experience. read more

I have a great experience every time I bring my vehicle here. The staff are friendly, helpful and honest. I'd definitely recommend this spot. read more

This guy didn't think I know what the price was for the oil change, I always tell them it's my first time there with see if they'll try anything. This guy told me the oil change would be $100 before tax read more

Every time I go here they are so kind and helpful. Yesterday, I got there a little before closing and Chris helped me out. He explained everything he did . His kindness was very much appreciated! read more

Don't ever go here. Their prices are extremely high 122 for an oil change that usually cost me about 80 maybe 90 tops. Then they always try to get u with the extra expenses. " oh your air filter is dirty" which I had just changed my self recently. You should get new spark plugs which they said would have cost 150 bucks. Idk how they are still in business probably because with these high prices to cover the lack of customers. I will never go here again read more

I gave them $1000 to fix my car and my car just broke down on the side of the road and I had to pay $100 to get it towed home when I took my car back to them he told me to bring it back on Monday I feel like they ripped me off I will be going to small claims court. read more

If I could give them a negative star I would. We purchased a vehicle in Aug 2023 and the only place we took it for oil changes was Jiffy. The last oil change we had at this location (Nov 2023) our vehicle was leaking oil after we left so we took it back the next day. Well come to find out they did not replace the oil cap and so the motor blew! Now our vehicle is sitting at the dealer with a blown engine which is a $15K repair. We only drove this vehicle for a lil over 4 months! Jiffy Lube was the ONLY ones to touch our vehicle and they are refusing to accept fault. They supposedly conducted an investigation and said someone else touched it. They couldn't say who because there was no one else. THEY ARE THE WHO. We are making payments on a vehicle we can't even drive! Now we have to get a lawyer and sue them as our warranty doesn't cover negligence. I will not allow them to weasel their way out of this. I will call news organizations if I have to, leave reviews on every web page and expose them on every internet platform available to warn everyone about this place. I will also be filing a formal complaint with the BBB. They have incompetent technicians and dishonest management. Can you imagine if this happened to YOU? The stress of this situation is almost unbearable. Avoid this location at all costs unless you want to risk what happened to us. They will not take accountability if they ruin your vehicle and that is just downright shameful and unacceptable. read more

Over here at this location Edwin provided great customer service. I arrived earlier and as he walked up I had to leave abruptly. He said to come back when I have time and all is good. I showed later and he was more than accommodating. Great service and a great attitude. Definitely will be coming back to this location. Kenny read more

I've had multiple experiences of his business with great customer service and always helpful people I would recommend this place to anyone and everyone near and far. read more

I called to get information on appointments and pricing for an oil change. The guy over the phone told me it's first come first serve and their hours of operations. I asked how much it'll be to get an oil change for a Nissan Altima 2012. This idiot tried to convince me I need a synthetic only at the going rate of $108!!! BITCH DO I LOOK BRAND NEW TO YOU?? I've had this car for 8 years you idiot. You don't think I know how much oil changes on my car go for?? The actual dealership doesn't charge that much! What a dumbass. Avoid this place at all costs. A word of advice to the person running this shit show. When someone calls and asks what the price for an oil change is on an 8 year old $20,000 car, trying to price gouge them immediately is not the recommended way to get clients running to your shop. And in Palmdale of all places this motherf***er thinks he's in Beverly Hills. read more

I just went in just to get air on my tires. A young guy with glasses came out told him if he can just put air. Took less than 5 mins but once he was done I asked him where I can an exit. He told me just back it out. I didn't even have a chance to start a sentence when he said I accept tips since I put air on your tires. I was going to give him a tip but after him saying it like I have to I didn't think he deserved it. He waited until I reached for my wallet. All I had was $20 in cash he didn't deserve that much of tip just for air. Will never come back read more